Frequently asked money transfer questions

What if I enter the wrong details when sending money?

To avoid errors, make sure you confirm you have entered the correct details before sending. However, there is always room for mistakes so, If you have entered the wrong information and you have initiated the transaction, you can quickly contact the customer care support through chat or email them at [email protected]. Phone support is unavailable due to limited staffing. Do not panic since the customer support responds instantly.

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