Icici Reviews

All the useful information that you need to know before sending money with Icici!

1.8 score based on 56 reviews

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USD INR ₹ 64.18

Overview

Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Coverage: How many Countries & Currencies does Icici support?

Icici User Reviews and Ratings

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ICICI Customer Care No 8247099464 or…

Review published ago

ICICI Customer Care No 8247099464 or 6200267989

by Babu Sona

ICICI Customer Care No 8247099464 or…

Review published ago

ICICI Customer Care No 8247099464 or 6200267989

by Babu Sona

Very very poor NRI service

Review published ago

Very very poor NRI service. No one takes responsibility to fix your issues or their crazy system issues. Never open an account here. Try other foreign banks they have far better service.

by Aarthi Muthuswamy

Very very poor NRI service

Review published ago

Very very poor NRI service. No one takes responsibility to fix your issues or their crazy system issues. Never open an account here. Try other foreign banks they have far better service.

by Aarthi Muthuswamy

Many thanks to Payal

Review published ago

I spoke to Payal just a few minutes ago, she was very helpful, efficient and polite. I will recommend ICICI Bank and the customer support it provides. Thank you Payal for your help! You made it easier for me. Cheers!

by Vishal Chauhan

Many thanks to Payal

Review published ago

I spoke to Payal just a few minutes ago, she was very helpful, efficient and polite. I will recommend ICICI Bank and the customer support it provides. Thank you Payal for your help! You made it easier for me. Cheers!

by Vishal Chauhan

Now a days there is no where one can…

Review published ago

Now a days there is no where one can put there greivience. these banking services are just waste your timings by giving some nonsense customer care numbers in which all are IVR and if by chance you connect to there employee they will also act live IVR without listeneing to your actual problem.

by Rustam Khan

Now a days there is no where one can…

Review published ago

Now a days there is no where one can put there greivience. these banking services are just waste your timings by giving some nonsense customer care numbers in which all are IVR and if by chance you connect to there employee they will also act live IVR without listeneing to your actual problem.

by Rustam Khan

Very bad customer service

Review published ago

Very bad customer service

by Sravani S

Horrible customer service

Review published ago

Horrible customer service. I have NRI ACCOUNT and it took me for ever to explain what I was looking for. Uggggj

by parsh

NEVER OPEN GIC HERE

Review published ago

this is the worst bank to open your account in Canada. First of all, it took a month to activate my account .Secondly, the customer service have no clear idea about the details of their service. i was provided wrong information by the customer care representative and because of that i lost money in terms of transaction costs.

by Salena Singh

Worst service ever .i m out of money …close all branch and go back to india

Review published ago

Worst service ever .i m out of money and they don’t even care

by Harjot singh

this is the worst bank that I have use

Review published ago

this is the worst bank that I have use

by kings 12345

I was in India for a month and it was a …

Review published ago

I was in India for a month and it was a nightmare to deal with ICICI badichawdi branch, kachiguda Hyderabad.They were rude and not willing to help. Each one tried to be smart and want to convince they have good knowledge of the banking system and pushing to buy their investment plans. I have requested them to change my mobile number and address and proof were supplied as requested original passport and license. Nothing was done for a week. They kicked me like a football and went for a lunch and expecting someone who has joined new will do the job but that has wasted two hours still my issue was not resolved. I have no other option but to call NRI ICICI and again they have requested me to upload my documents. My question is why they took my original in branch and scared that they can sell your identity as they want it again. Is it not a security and privacy breach.

by Pradeep Chandak

Very very poor behavior of kamla nagar …

Review published ago

Very very poor behavior of kamla nagar branch BM Arpit ji.He is very rude and loud with customers and cheat.He made fake commitments to customers even icici management never support to their l old customer.HDFC bank is far better in services.

by poonam Kapoor popli

ICICI bank looting customer’s money.

Review published ago

ICICI bank looting customer’s money. I have an old account with ICICI bank. Few days ago I was at work and received a call from ICICI bank. I was in hurry to get back to work and I kept on listening to call and kept saying ‘ok’, ‘yes’ just because I did not wanted to be rude to them by hanging up (mistake). In call, it was said that your card will be protected, beware of frauds, with one call you can block your card etc etc. And some things in a very fast pace. (just like how in mutual funds advertisements, earlier they used to read the disclaimer very quickly. The line saying ‘mutual fund investments are subject to market risks….’ ) Then there was a confirmation call from different person. He used same trick. First he talked some non important things. After getting some ‘OK’, ‘YES’ from my side. He said a few lines in the end at the end in a very fast pace. And I said OK (or yes) again. BOOM I just made a purchase of Rs. 1899 and money got deducted from my account. And I dont know and did not intend to do so. I realized this later when I received this email Dear Customer, Greetings from ICICI Bank. your (New Policy)New Policy of CPP/OneAssist for (Privilege Single-Rs.2799)WA Privilege Single Rs. 1899 has been regd vide SR522966337 on 25-JAN-18. It will be completed within 1 working days. ‘Dear customer’ was very ironic in this email. Rs. 1899 was even more. I will have to work many many hours intensely to earn Rs 1899. I have never bought anything for myself so expensive. Moreover this purchase was of absolutely nothing of use or value. I did not enter my password, pin, not made any signature. And I was able to make a transaction (throw away money) just by saying a YES on phone (ease of banking). I guess they will be doing this to thousands of other people. By sharing this post, we can save some friends and other people from this scam and similar scams. Otherwise it can grow bigger, some people might be having their life earnings in their bank account, or money needed for critical things like medical expenses, education fees or for marriage. This is another example of shark (predator) eating small fish. We as a small fish (working people), need to inform other small fish of shark tactics.

by Neeraj Singh

I have deposited my GIC from india...i …

Review published ago

I have deposited my GIC from india...i dint get my debit card yet...it has been 20 days and still waiting...i dont have any money and icici customer care is not helping either...disgusting service 😡

by Mohit Rawal

Terrible company

Review published ago

Terrible company. I have standing instructions with Money2India to send Rs. 25,000 every month, on 25th. For Dec 25, 2017, the recipient has still not got the money. Every time I call, they tell me that they are having computer problem and money will be transferred in 3 days. They ask me when money was withdrawn from my US account, as they don't know. Today, ICICI rep told me that my account is blocked because they could not verify me. I had already sent driver's license, gas bill etc. on Nov 27. I asked what the problem is and she said she can't tell me because it is confidential. I asked what is missing and she said it is confidential. I asked what I can provide and she said it is confidential. She flat out told me that ICICI can't provide me any service and told me to find alternatives. When I spoke with her supervisor, he said that they need the copy of my Social Security Card. I asked him for the reason. He said it is for verification. What are you verifying? He said they could not verify my details based on my TX driver's license. I asked how they did that and he said it is not their database. I asked they can't have database of all driver's license of all states in the US. He said that they do. So, SSN copy is needed. I asked what you are trying to verify. He just said, it is required. Why? He said to verify the identity. I said I already provide SSN itself and why they can't verify that. He said they need the copy. Why? For identity. I offered them the copy of the US passport and OCI card to verify the identity. He said SSN copy is required. Under what country's rule SSN copy is required? US or India? He said US. I said I have opened bank accounts with 15-20 banks so far, no one ever asked for the SSN copy. Then he put me on hold and said it is per India regulations. What regulations? He said RBI regulations. How can Reserve Bank of India make a law to ask for SSN copy? He said, it is required. Why? It is as per our rules and regulations. How can ICICI make rules to ask private documents of people that are not to be shared? If I want to use their services, copy of SSN is required. I am done doing business with them. I have made alternate arrangements.

by Narendra K

WORST BANK! PLEASE DONOT WASTE YOUR TIME ON THIS BANK!

Review published ago

Please dont open your GIC account here...Very very very poor customer care service they have.. they donot even deserve a single star.. The staff working in this bank is so slow!

by Tavleen Kaur

Never Recommend any student to open their account in this bank. You will be screwed for damn sure

Review published ago

worst bank I have ever deal in my life. - their employees are also same they don't care peoples' problem and they talk super rude to customers, they don't even listen, customer's question. - service is too slow for every little thing these guys take two business days I don't know why? - nightmare for students at all never recommends to any student to open an account in this bank, you cant really use your money at a right time when you need it you will be stuck in, the middle from where you can't see apart. The government of Canada should cancel their permits, especially for international students. so that that can't play with students.

by K NaTioN

I am writing this review for ICICI …

Review published ago

I am writing this review for ICICI Money 2 India. I have been their customer for about 10 years now. every now and then they keep asking for proofs. I dont understand why do they ask once in very few months.are you really asking for KYC document to validate the user or trying to misuse our documents. They took about a week and still not able to validate documents. No reason why they are not able to validate. [email protected] sends email to contact chat for further details and chat folks asks to email nri for further details. I asked to connect with a lead but no response. ICICI had dropped its services by employing some stupid helpdesk. I asked the chat personnel to connect me to a manager and he is reluctant to connect me to their manager or give the number of a manager. that clearly proves the level of service of ICICI to nri customers. I hope some one will give me a call at one point of time.

by B N

very bad customer service,,,

Review published ago

very bad customer service,,,, helpless service....unethical service.. cheating customer saying its our system and unable to help you. charging wrong amount and have no clarification...

by padmanava

Worst bank our country ever had

Review published ago

Worst bank our country ever had. They never deliver what they promise. they don't have any integrity towards customer. They are thievesand not more than that.

by prashant arora

Irresponsible banking i have ever seen

Review published ago

Irresponsible banking i have ever seen. 30 days before i have submitted one Take over loan DD to ICICI bank from hdfc bank.still they are not started processing from icici bank . I will give -5 star for icici bank. If this is from our side means they will charge fine as their wish. I don't know what should I do.

by DINIL V
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Icici Promo Codes & Offers

United States to All Countries
Get extra 30 paisa rate on first transaction
United Kingdom to All Countries
Get extra 30 paisa rate on first transaction
Australia to All Countries
Get extra 30 paisa rate on first transaction

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed

Icici Company & Contact Info

Type:- Bank
Established:- 1994
Address:- Mumbai, India.
Email:- [email protected]
Service Info:- 1 (866) 424-2448
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