ICICI Bank Money Transfer Reviews

All the useful information that you need to know before sending money with ICICI Bank Money Transfer!

1 stars based on 99 reviews

Send Money To Rate
USD INR ₹ 72.65

Overview

Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Exchange Rate IQ’s Review of ICICI Bank Money Transfer

Overall rating
9 /10

Incorporated in 2000, ICICI Money2India is powered by ICICI Bank Ltd, one of the oldest online remittances service for NRI’s for transferring money to India from around 9 countries. With Money2India you can send money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA to a beneficiary in India (In any bank account).

On Technology point of view, Money2India is constantly working to provide best user experience and help NRI’s transfer money with ease. Few key features introduced are:

  • Transfer money in just 3 clicks.
  • Transfer money using mobile apps.
  • Transfer money via voice command to Siri.
  • Automated recurring money transfer.
  • Using inter banking platform, ICICI NRI account holders can do international money transfers.
  • Pay bills to nearly 100 services directly via Money2India like telephone bills, Insurance premiums, prepaid mobile recharge and so on.
  • Fixed exchange rate - With this one can lock the exchange rate and transfer fix amount in rupees.
  • Biometric login for mobile app.

Money2India is rated 9 out of 10 for NRI’s who wish to transfer money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA. Money2India is part of India’s largest private sector bank which makes service mush faster. NRI’s who are doing banking with ICICI bank will get direct benefit of M2I service. Money can be transfer online and offline via both the modes.

Pricing : How much does ICICI Bank Money Transfer cost?

7 /10

On Pricing or service charge we rate ICICI Money2India 7 out of 10 as we still feel that in some corridors fees are higher than average on small amount transfer.Please find below the charges on different amount by countries.

From USA to India

    Fixed Rates

    • Free Money Transfer on and above INR 65,000.
    • Below 65,000 INR – 3 USD service charges

    Indicative Rates

    • Free Money Transfer on and above USD 1000.
    • Below 1000 USD – 3 USD service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From Australia to India

  • No service charges

From Singapore to India

  • No service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From UAE to India

  • 15 AED service charges

From Hongkong to India

  • No service charges

From Switzerland to India

  • Free Money Transfer on and above 1500 CHF
  • Up to 1500 CHF – 4 CHF service charges

From Sweden to India

  • Free Money Transfer on and above 8000 SEK
  • Up to 8000 CHF – 20 SEK service charges

From UK to India

    Fixed Rates

    • Upto INR 41,875 – 0.74%
    • From INR 83,751 and Upto INR 125,625 – 0.60%
    • From INR 125,626 and Upto INR 167,500 – 0.58%
    • From INR 167,501 and Upto INR 251,250 – 0.57%
    • From INR 251,251 and Upto INR 400,000 – 0.56%
    • From INR 41,876 and Upto INR 83,750 – 0.65%
    • From INR 400,001 – 0.55%

    Indicative Rates

    • Upto GBP 500 – 0.74%
    • From GBP 501 and Upto GBP 1000 – 0.65%
    • From GBP 1001 and Upto GBP 1500  – 0.60%
    • From GBP 1501 and Upto GBP 2000 – 0.58%
    • From GBP 2001 and Upto GBP 3000 – 0.57%
    • From GBP 3001 and Upto GBP 10000 – 0.56%
    • From GBP 10,001 and Upto GBP 650,000 – 0.55%

Transparency: Does ICICI Bank Money Transfer have any hidden fees?

9 /10

Money Transfer process with ICICI Money2India is complete transparent, you will get update from Money2India on every stage from initiating the request till receiving money in recipients India account - we rate ICICI Money2India 9 out of 10 for Transparency.

Transfer Speed: How long does it take to send money through ICICI Bank Money Transfer?

8/10

On website Performance and Money transfer Speed - we rate ICICI Money2India 9 out of 10 for Speed. Maximum case ICICI Money2India service do same day fund transfer when both the transfer modes are Bank to Bank.

Pay in Option with ICICI Money2 India are Direct from Foreign Bank Account or CashCard, where Pay Out Option with ICICI Money2India are Any Bank Account in India or CashCard or demand draft which will be dispatched to your recipient in India.

Other then online money transfer,  ICICI Bank also provide Offline Money transfer service for Correspondent Banks and Foreign Currency Cheques. In Correspondent Banks, ICICI Bank has partnership with several banks and exchange houses to transfer money in India included Insta Transfer, Speed Transfer, and Demand Drafts. In Foreign Currency Cheque, ICICI Bank accept foreign currency cheques, travellers cheques, demand drafts, cashier orders, pay orders, and bankers cheques where money will be credited into your account form 1 business day to 21 business days.

Security : Is ICICI Bank Money Transfer Safe?

9/10

Money2India is 100% secure money transfer service with Firewall and 128 bit encryption Money2India safeguard your personal, financial and transactional details with international standard.

Money Transfer process is completely secured and we rate ICICI Money2India 9 out of 10 for Security.

User experience of ICICI Bank Money Transfer

9/10

For providing best user experience Money2India is adding loads for features to its technology suite as as Mobile app,  quick money transfer service in 3 steps, Siri integration and so on. We rate ICICI Money2India 9 out of 10 for User Experience.

Coverage: How many Countries & Currencies does ICICI Bank Money Transfer support?

7/10

Money Transfer service with ICICI Money2India is limited to 9 countries, while there is growing demand in global market for this service Money2India need to consider extending services to more countries - we rate ICICI Money2India 7 out of 10 for Market Coverage.

ICICI Bank Money Transfer User Reviews and Ratings

reviews powered by trustpilot

Chat support specialists are extremely…

Review published ago

Chat support specialists are extremely rude and unhelpful. Had a first time experience and found that a specialist by name N failed to understand the difference between general question and account specific even after repeating five times & ended the chat deliberately

by Rikhil Vijayan

Chat support specialists are extremely…

Review published ago

Chat support specialists are extremely rude and unhelpful. Had a first time experience and found that a specialist by name N failed to understand the difference between general question and account specific even after repeating five times & ended the chat deliberately

by Rikhil Vijayan

Frustrating NRI Services

Review published ago

Its been almost 6months and I did not get my closure amount back. No one is cared to at least call and resolve the issue with the customer. Calling themselves international bank with the worst customer service.The worst part is their customer service number which do not allow you to talk to a representative. It is frustrating especially for the NRI customers. I would give them "0" if possible.

by gauthami gorityala

Frustrating NRI Services

Review published ago

Its been almost 6months and I did not get my closure amount back. No one is cared to at least call and resolve the issue with the customer. Calling themselves international bank with the worst customer service.The worst part is their customer service number which do not allow you to talk to a representative. It is frustrating especially for the NRI customers. I would give them "0" if possible.

by gauthami gorityala

WORST CUSTOMER CARE SERVICE I AM NOT…

Review published ago

WORST CUSTOMER CARE SERVICE I AM NOT ABLE TO SPEAK TO THE CUSTOMER CARE EXECUTIVE

by Ravi Pipariya

WORST CUSTOMER CARE SERVICE I AM NOT…

Review published ago

WORST CUSTOMER CARE SERVICE I AM NOT ABLE TO SPEAK TO THE CUSTOMER CARE EXECUTIVE

by Ravi Pipariya

The worst bank ever!!

Review published ago

The worst bank ever!!! I am overseas and used my travel card to make a payment for an online order. But, the transaction didn't got through, and I followed up with the merchant and they confirmed that the transaction was declined. ICICI, however, deducted my money and has kept it on hold for more than a month now! I've been having a harrowing time since a month and ICICI is completely responsible for this mental harassment. I've lodged complaints through calls, emails, online complaint forms - but zero support so far! I'm cursing myself for having my account with them. Never ever ever open your account here.

by Singha Sushmita

The worst bank ever!!

Review published ago

The worst bank ever!!! I am overseas and used my travel card to make a payment for an online order. But, the transaction didn't got through, and I followed up with the merchant and they confirmed that the transaction was declined. ICICI, however, deducted my money and has kept it on hold for more than a month now! I've been having a harrowing time since a month and ICICI is completely responsible for this mental harassment. I've lodged complaints through calls, emails, online complaint forms - but zero support so far! I'm cursing myself for having my account with them. Never ever ever open your account here.

by Singha Sushmita

Awful Bank

Review published ago

Totally agree with all the previous comments. I tried to open a savings account for my mother and explained I have power of attorney for her financial affairs as she has dementia and they were like robots, constantly saying they couldn't deal with me and needed to speak to her no matter how many times I explained or offered to send a copy of the POA documents. Needless to say I will be investing elsewhere!!!

by Victoria Watkins

Highly not recommended

Review published ago

I would have given them negative marking if possible, they will keep you calling to purchase the credit card but they will not take any grantee of the security in transactions. there employees are so trained that they have the guts to say that " i will not help you do what ever you can", " i have other works to do cannot help", "when i informed them that I will be close my account as i am not satisfied with the services they says "CHALEGA" we do not need a customer. I thought it was the good bank to provide services but worst bank i ever came across worst than Axis bank.

by Siddharth Jain

This worst bank to bank with

Review published ago

This worst bank to bank with. Their security requirements are the weirdest. The do not have any motive to help the customer. Their process are not for the service of customer. I just do not understand how this bank is getting to retain so its customer with such a horrible service and platform. NRI's If you have choose Stay away from this Bank!!!!!!

by Anil Villamkandathil

They don't deserve even one star ...

Review published ago

They don't deserve even one star ... Here's my email to them that has remained unanswered since 2016: ((((( Thank you for your email ... it confirms my User ID 9xxxxxxx6 has remained the same since I opened the account in 2013. I tried to login using my original Password (also from 2013) but your system responded with "Invalid ID or password" Since my User ID is still the same, the problem must be that my password is no longer valid. I hope you agree(!?!) Therefore I restarted the login process (per your instruction above) and clicked on "Forgotten log in details / Generate Password online". But your system seems perverse : It states "If you have already received your Unique Reference Number (URN), click on 'I HAVE MY USER ID I WANT MY PASSWORD' " and clicking on it brings up Step 1 which is to generate a URN to be sent to the registered mobile phone number. In other words I need a URN to be able to get a URN to generate a new password. Totally illogical! So please : - While your programmers solve that anomaly, would you send me a temporary password so I can login? - Also, please would you confirm my mobile number is still registered as 07xxxxxxxxx? ))))) As a result I have been unable to access my account since then ... and now they have classified it as "inactive" ... I doubt if they'll ever respond to emails!!!

by Aray

Unhelping Staff

Review published ago

Unhelping Staff Arrogant people who will sit in cabin gossiping laughing shamelessly but won't help long line of customers. Outdated working style still writing deposit withdrawal slips. Computer system always down. I Never come back happy. Behave as if doing favor by giving me "my own money". They feel bad if I with draw big amount. Too much hassle.👎

by pearl white

Poor staff management

Review published ago

Poor staff management, Oonly one counter for cash related transactions, only one for customer queries, and unlimited staff for roaming here and there, peeping in mobile, and to send customers to other counter as all are always busy in their personal work......ICICI BANK ON MTNL WAY....only infrastructure is good.

by Anish Savla

HORRIBLE!!

Review published ago

HORRIBLE!!! I wish I had read these comments before opening an account with them. Their system is so ridiculous that it does not even work. The call centre people do not understand you. You ask something else and they answer something else. They keep "verifying" who you are. Using this bank was the stupidest decision I have ever made! I signed up for an account about a week ago and I am DONE with this nonsense. I will be closing my account. I want to have nothing to do with this bank. COMPLETELY USELESS SERVICE !!

by Taran Jawandha

Very very bad customer service from ur…

Review published ago

Very very bad customer service from ur customer servies officer mr.aravind

by Basilms Mukalel

Absolutely awful website and service

Review published ago

Absolutely awful website and service. Service requests, like opening a new account, are just ignored and closed. They don't notify you when they respond to messages, and when they respond they don't answer the original question and so you have to keep asking the same thing. There is also no indication of what the interest rate is on your account and the accounts all have similar names.

by Steve

I REQUEST TO ALL OF MY INDIAN FRIEND…

Review published ago

I REQUEST TO ALL OF MY INDIAN FRIEND AND FAMILY DO NOT USE ICICI BANK CREDIT CARD DEBIT CARD AND SAVING ACCOUNT BECAUSE HIS COMMITMENT IS VERY WRONG AND FRAUD BANK AND HELPLESS IF YOU NEED ANY CLARIFICATION PLX CALL ME ON MY NUMBER 9999232271.

by Hemant kumar

NOT a bank for NRIs

Review published ago

if you are NRI, BEWARE this is NOT the bank you should go to. They are extremely inefficient for NRI services. I had an issue with my fund transfer from NRO to NRE account, and this bank people had NO CLUE what documents are required. I gathered all the necessary documents after consulting private CA, but the ICICI bank service folks couldnt release the money as they are unsure of the process. Escalating to event the highest level possible (there arent many escalation options though) also resulted in same. They took TWO MONTHS to complete the process.

by hemant

ICICI employees are very hardworking…

Review published ago

ICICI employees are very hardworking very cooperative and helpful. BUT THE WORST PART IS THE PHONE CALLS.FROM ICICI.these people should understand that if they phn 12 times In a day the customer WILL LOSE ALL INTEREST IN ICICI. So it's my request to all professionals IF U WISH TO GET HIGHLY IRRITATED AND DISTURBED CONSTANTANTLY then DO INVEST IN ICICI .THEY WILL KEEP U CALLING FROM MANY DIFFERENT PHONE NOS AND TAKE CARE THAT U ARE TROUBLED . HENCE IN MY OPINION IT'S A BANK WHICH REALLY.CARES(TO TROUBLE IT'S CUSTOMERS) IS ICICI MARKETING DEPT SO WORST OR SENSELESS.DONT THEY UNDERSTAND THAT 12 CALLS.IN A GAP.OF 1 MINUTE IS VERY.TROUBLESOME SO ICICI ENJOY BANKING ENJOY TOUBLING UR FAVOURITE CUSTOMERS AND.FIRE THOSE.STUPID.SENSELESS LEADERS WHO.PRESSURIZE.TO.CALL.CUSTOMERS

by Shubhlaxmi Bhat

A bank with a worst service and their…

Review published ago

A bank with a worst service and their customer care representatives shows attitude to their customers. No interest in customers. Very bad experience with this bank. I hope i could close my account as soon as possible. Just looting the customers.

by Raman

Garbage bank

Review published ago

I don't think there is words in the English dictionary to describe how bad this bank is. And I want to stay professional and not resort to cursing. But this bank deserves a one star with J** stains all over it.

by Mohannad Jaradat

Very Bad Experience

Review published ago

I have two business accounts with the ICICI bank. When i need to use bank services then i got bank is totally failed with commitments there no one who can care your losses or own bank commitments. So do not waste your time with this bank lots of bank are there like Kotak bank, Canara Bank both are good banks I am using services.All going good with those banks. when you select 1 star rating website show you unknown error.

by sakir

Very Bad exprience

Review published ago

Very Bad exprience

by Raza Kadari
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ICICI Bank Money Transfer Transfer Process

On Customer Support, Money2India has 24X7 helpline with Toll Free Numbers for USA, Canada, UK, Australia, Singapore and UAE. Toll free numbers are available for  NRIs when in India and Non Toll Free numbers for NRI’s in Hong Kong, Sweden and Switzerland. Money2India also have email support, online chat, request a call back and social media presence on Facebook. With all the above service you will get top notch customer service with Money2India to resolve any query ASAP.

ICICI Bank Money Transfer Promo Codes & Offers

United States to All Countries
Get extra 30 paisa rate on first transaction
United Kingdom to All Countries
Get extra 30 paisa rate on first transaction
Australia to All Countries
Get extra 30 paisa rate on first transaction

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed