ICICI Bank Money Transfer Reviews 2020

1 stars based on 219 reviews

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ICICI Bank Money Transfer Review by Exchange Rate IQ

Overall rating
9 /10
Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Review of ICICI Bank Money Transfer :

Incorporated in 2000, ICICI Money2India is powered by ICICI Bank Ltd, one of the oldest online remittances service for NRI’s for transferring money to India from around 9 countries. With Money2India you can send money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA to a beneficiary in India (In any bank account).

On Technology point of view, Money2India is constantly working to provide best user experience and help NRI’s transfer money with ease. Few key features introduced are:

  • Transfer money in just 3 clicks.
  • Transfer money using mobile apps.
  • Transfer money via voice command to Siri.
  • Automated recurring money transfer.
  • Using inter banking platform, ICICI NRI account holders can do international money transfers.
  • Pay bills to nearly 100 services directly via Money2India like telephone bills, Insurance premiums, prepaid mobile recharge and so on.
  • Fixed exchange rate - With this one can lock the exchange rate and transfer fix amount in rupees.
  • Biometric login for mobile app.

Money2India is rated 9 out of 10 for NRI’s who wish to transfer money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA. Money2India is part of India’s largest private sector bank which makes service mush faster. NRI’s who are doing banking with ICICI bank will get direct benefit of M2I service. Money can be transfer online and offline via both the modes.

Pricing : How much does ICICI Bank Money Transfer cost?

7 /10

On Pricing or service charge we rate ICICI Money2India 7 out of 10 as we still feel that in some corridors fees are higher than average on small amount transfer.Please find below the charges on different amount by countries.

From USA to India

    Fixed Rates

    • Free Money Transfer on and above INR 65,000.
    • Below 65,000 INR – 3 USD service charges

    Indicative Rates

    • Free Money Transfer on and above USD 1000.
    • Below 1000 USD – 3 USD service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From Australia to India

  • No service charges

From Singapore to India

  • No service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From UAE to India

  • 15 AED service charges

From Hongkong to India

  • No service charges

From Switzerland to India

  • Free Money Transfer on and above 1500 CHF
  • Up to 1500 CHF – 4 CHF service charges

From Sweden to India

  • Free Money Transfer on and above 8000 SEK
  • Up to 8000 CHF – 20 SEK service charges

From UK to India

    Fixed Rates

    • Upto INR 41,875 – 0.74%
    • From INR 83,751 and Upto INR 125,625 – 0.60%
    • From INR 125,626 and Upto INR 167,500 – 0.58%
    • From INR 167,501 and Upto INR 251,250 – 0.57%
    • From INR 251,251 and Upto INR 400,000 – 0.56%
    • From INR 41,876 and Upto INR 83,750 – 0.65%
    • From INR 400,001 – 0.55%

    Indicative Rates

    • Upto GBP 500 – 0.74%
    • From GBP 501 and Upto GBP 1000 – 0.65%
    • From GBP 1001 and Upto GBP 1500  – 0.60%
    • From GBP 1501 and Upto GBP 2000 – 0.58%
    • From GBP 2001 and Upto GBP 3000 – 0.57%
    • From GBP 3001 and Upto GBP 10000 – 0.56%
    • From GBP 10,001 and Upto GBP 650,000 – 0.55%

Transparency: Does ICICI Bank Money Transfer have any hidden fees?

9 /10

Money Transfer process with ICICI Money2India is complete transparent, you will get update from Money2India on every stage from initiating the request till receiving money in recipients India account - we rate ICICI Money2India 9 out of 10 for Transparency.

Transfer Speed: How long does it take to send money through ICICI Bank Money Transfer?

8/10

On website Performance and Money transfer Speed - we rate ICICI Money2India 9 out of 10 for Speed. Maximum case ICICI Money2India service do same day fund transfer when both the transfer modes are Bank to Bank.

Pay in Option with ICICI Money2 India are Direct from Foreign Bank Account or CashCard, where Pay Out Option with ICICI Money2India are Any Bank Account in India or CashCard or demand draft which will be dispatched to your recipient in India.

Other then online money transfer,  ICICI Bank also provide Offline Money transfer service for Correspondent Banks and Foreign Currency Cheques. In Correspondent Banks, ICICI Bank has partnership with several banks and exchange houses to transfer money in India included Insta Transfer, Speed Transfer, and Demand Drafts. In Foreign Currency Cheque, ICICI Bank accept foreign currency cheques, travellers cheques, demand drafts, cashier orders, pay orders, and bankers cheques where money will be credited into your account form 1 business day to 21 business days.

Coverage: How many Countries & Currencies does ICICI Bank Money Transfer support?

7/10

Money Transfer service with ICICI Money2India is limited to 9 countries, while there is growing demand in global market for this service Money2India need to consider extending services to more countries - we rate ICICI Money2India 7 out of 10 for Market Coverage.

ICICI Bank Money Transfer Promo Codes & Offers

Canada to India
Get extra 40 paisa rate on first transaction
United Kingdom to India
Get 40% discount on commission
Australia to India
Get extra 35 paisa rate on first transaction

ICICI Bank Money Transfer Transfer Process

On Customer Support, Money2India has 24X7 helpline with Toll Free Numbers for USA, Canada, UK, Australia, Singapore and UAE. Toll free numbers are available for  NRIs when in India and Non Toll Free numbers for NRI’s in Hong Kong, Sweden and Switzerland. Money2India also have email support, online chat, request a call back and social media presence on Facebook. With all the above service you will get top notch customer service with Money2India to resolve any query ASAP.

User experience of ICICI Bank Money Transfer

9/10

For providing best user experience Money2India is adding loads for features to its technology suite as as Mobile app,  quick money transfer service in 3 steps, Siri integration and so on. We rate ICICI Money2India 9 out of 10 for User Experience.

Security : Is ICICI Bank Money Transfer Safe?

9/10

Money2India is 100% secure money transfer service with Firewall and 128 bit encryption Money2India safeguard your personal, financial and transactional details with international standard.

Money Transfer process is completely secured and we rate ICICI Money2India 9 out of 10 for Security.

ICICI Bank Money Transfer Exchange Rate

Send Money From Send Money To Rate
Singapore India ₹ 50.86

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed

Alternatives to ICICI Bank Money Transfer

ICICI Bank Money Transfer User Reviews and Ratings

reviews powered by trustpilot

The biggest cheaters in India.

Review published ago

The biggest cheaters in India. Once I had to pay 20,000 on my credit card and could only pay 10,000 . Then these cheaters charged me an interest of 1750. That is 17.5% interest monthly which come to 150% interest. I am gonna sue them and their customer service executives have no interest in solving any issues or giving any solid answers. They also know they are part of this cheating company.

by Abhimanyu Udayan

The biggest cheaters in India.

Review published ago

The biggest cheaters in India. Once I had to pay 20,000 on my credit card and could only pay 10,000 . Then these cheaters charged me an interest of 1750. That is 17.5% interest monthly which come to 150% interest. I am gonna sue them and their customer service executives have no interest in solving any issues or giving any solid answers. They also know they are part of this cheating company.

by Abhimanyu Udayan

Worst online banking experience

Review published ago

Cannot login to their online website using chrome, after loggin in with firefox, I cannot add any payee or do any fund transfer. The worst user interface in a bank I've ever seen! Loads of bugs!! I'm changing my bank.

by Biswajit Chopdar

Worst online banking experience

Review published ago

Cannot login to their online website using chrome, after loggin in with firefox, I cannot add any payee or do any fund transfer. The worst user interface in a bank I've ever seen! Loads of bugs!! I'm changing my bank.

by Biswajit Chopdar

WORST SERVICE EXPERIENCE

Review published ago

There are so many issues when dealing with your bank. I think i should withdraw all my money and change to other bank. Atleast there service is more efficient compared to ICICI. Few issue faced are I have an offer on Rubyx credit card on netbanking and iMobile. I tried applying in Nov and faced transaction failed issue everytime. I complained about it and no resolution was provided by customer care. The offer expired and kept on following up. Again, in January i get calls on the offer on my account and I thought I will apply. When I logged into netbanking Instant generation for Preapproved credit card with a 2,50000 limit is shown. I applied for it but no offer shows. At one time I am seeing offer and the next no offer after clicking Instant generation. I would have done this more than 15 times. I have lost count. On top of that I was getting annoying calls from ICICI Credit Card department on offer on cards. They made me go through this process overall again and again. The agent offered that i will fill up the form from my end so that you can avail this offer. When I tried giving the pin code, it is not serviceable was the respond of the call center agent. This incident happened more than 20 times. CAN YOU IMAGINE HOW FRUSTRATING IT IS FOR THE CUSTOMER. I asked them to escalate this issue but I think the back office or customer center tools and system used by bank is pathetic as they are unaware of this issue and keep on talking about this same issue everytime. NEVERTHELESS, I DECIDED TO GIVE ONE LAST CHANCE TO ICICI, I applied via Branch near to the current address. i was told that I will receive my credit card within 15 days and I have not received a call or message from the bank. When I called with the application number they say it does not exist. The credit card incharge took my payslip, my ID proof etc. I FEEL ICICI BANK IS A CHEAT AND NO ONE SHOULD USE IT. Your bank branch also does not provide timely service.

by Vishakha Sarawagi

WORST SERVICE EXPERIENCE

Review published ago

There are so many issues when dealing with your bank. I think i should withdraw all my money and change to other bank. Atleast there service is more efficient compared to ICICI. Few issue faced are I have an offer on Rubyx credit card on netbanking and iMobile. I tried applying in Nov and faced transaction failed issue everytime. I complained about it and no resolution was provided by customer care. The offer expired and kept on following up. Again, in January i get calls on the offer on my account and I thought I will apply. When I logged into netbanking Instant generation for Preapproved credit card with a 2,50000 limit is shown. I applied for it but no offer shows. At one time I am seeing offer and the next no offer after clicking Instant generation. I would have done this more than 15 times. I have lost count. On top of that I was getting annoying calls from ICICI Credit Card department on offer on cards. They made me go through this process overall again and again. The agent offered that i will fill up the form from my end so that you can avail this offer. When I tried giving the pin code, it is not serviceable was the respond of the call center agent. This incident happened more than 20 times. CAN YOU IMAGINE HOW FRUSTRATING IT IS FOR THE CUSTOMER. I asked them to escalate this issue but I think the back office or customer center tools and system used by bank is pathetic as they are unaware of this issue and keep on talking about this same issue everytime. NEVERTHELESS, I DECIDED TO GIVE ONE LAST CHANCE TO ICICI, I applied via Branch near to the current address. i was told that I will receive my credit card within 15 days and I have not received a call or message from the bank. When I called with the application number they say it does not exist. The credit card incharge took my payslip, my ID proof etc. I FEEL ICICI BANK IS A CHEAT AND NO ONE SHOULD USE IT. Your bank branch also does not provide timely service.

by Vishakha Sarawagi

Never imagined that a bank like ICICI…

Review published ago

Never imagined that a bank like ICICI could have such a bad customer service. Credit card section - You can never reach them because the auto recorded instrcutions will keep on repeating and you will be on hold forever (15 mins). This happened 5 times in past 2 days. Loan section - After entering the IVR they inform you that its the collection department and not Loan and then will transfer to loan department that you can never reach because they experience high volumes & call drops off automatically.

by Jacintha Dsouza

Never imagined that a bank like ICICI…

Review published ago

Never imagined that a bank like ICICI could have such a bad customer service. Credit card section - You can never reach them because the auto recorded instrcutions will keep on repeating and you will be on hold forever (15 mins). This happened 5 times in past 2 days. Loan section - After entering the IVR they inform you that its the collection department and not Loan and then will transfer to loan department that you can never reach because they experience high volumes & call drops off automatically.

by Jacintha Dsouza

The worst bank ever u can deal with

Review published ago

Such a pathetic bank ... I think they are running under loss and they want to Loot their customers money and run away like Vijaya Mallaya..Mrs Chanda Kochar plz excuse poor Indians

by ann benjamin

I have an account with ICICI close to 2…

Review published ago

I have an account with ICICI close to 2 decades. One thing is certain: Its like hitting your head against wall if you want to contact them. Without informing me, they took back over 22000 points from my debit card with no one to listen now. I am writing mails to their senior staff but no one is giving a satisfactory answer. Even mails to Mr. Sandeep Bakshi are getting unanswered. Shame ICICI... Shame..

by Manish Khandelwal

ICICI bank Service is the worst service…

Review published ago

ICICI bank Service is the worst service . ......

by Ashish Shiral

ICICI is the worst bank and cheater…

Review published ago

ICICI is the worst bank and cheater bank. I had been using ICICI Credit card for years and paid all the dues on time. Irrespective of this, the bank levied me late charges for months and have automatically started deducting my savings account with the charges, without my concern. I have not received call from the customer service, even after placing a request with the bank for clarification. I received in return is only an acknowledgement email that the bank will call back. They are cheaters only harassing common people. Their superiors walked off with clean chit even after doing fraud and they are charging common people for negligible amount. I am going to cut off from all services of this fraud bank.

by Aaparna Mirashi

worst bank ever

Review published ago

worst bank ever never connects phone calls

by Love Rataul

very poor on your customer care…

Review published ago

very poor on your customer care service. very poor..No replies from your side for a mail. Only computerised mail was the one i got from you. I lost my I mobile application access and when i tried to relogin, they asks me for the OTP number send to the registered number. and i didnt get any..and then i came to know my registered phone number had been changed without my knowledge. what the hell was that. so i tried to contact via mail and no replies from your side.such a poor service from your side

by Akshay K

I have taken home loan from ICICI Bank

Review published ago

I have taken home loan from ICICI Bank. My Instalment is of Rs 44,000/-. I lowered my Instalment Amount from Rs 44000/- to 34207/-. But Bank deducted Rs 44,000/- from my saving and adjusted Rs 34207/- and showing Rs 9793/- as excess received. Now the amount is Excess with Bank and Bank is demanding as 9.05% interest on my Principal Due including Rs 9793/- as excess deducted. I requested Bank to adjust my Excess deducted amount from my Principal Due from the date it was deducted from my account. Bank is refusing to adjust the same from the date it was deducted. I also requested Bank to refund my money back with interest, as i have to pay 9.05% interest on amount excess deducted. Bank is also refusing for same. No body knows, that how much bank is having excess amount like this, which they have excess deducted from the customer account and not refunding it back to customer and also demanding interest on them. I personally visited Sector 9, ICICI Bank, Chandigarh, there Mrs. Tanu, even refused to listin to complain and not even refunding my money. On 04.01.2020, i have given request to ICICI Bank, Sec-9 to convert my MCLR to Reporate, but till date they have not done. I am having my account in ICICI Bank from the last 12 years, but now i feel that it is the WORST OUT OF WORST BANK in INDIA. Raman Sharma

by Raman Sharma

Worst bank and always loot customers

Review published ago

Worst bank and always loot customers. They don't follow reserv bank guidelines and don't impliment intrest rates when it's go down.. and completely not professional bank.

by Key Gamer 24x7

Worse customer service

Review published ago

One of the worse customer service in my opinion. Never recommended this bank.

by Hilpesh Patel

I would strongly caution you against…

Review published ago

I would strongly caution you against doing your banking with ICICI Bank Canada. I had an account here for 10 years. I only did online transfers but had made an RRSP contribution 6 years ago. I made a request to transfer my RRSP funds to another bank. The proper request was made about 6 weeks ago. ICICI has not complied with my request. I get the run around each time I call. They have confirmed my request has been received but each time I call they have used the excuse of the holiday period. My request was made December 4. Today it is January 14.

by robin hood

I wasted 6mins as nobody pick ups the…

Review published ago

I wasted 6mins as nobody pick ups the call and it is not hold for long time. Every executive gives different answers if they receive our call. ICICI customer care have terrible services.

by Tina Zope

Dishonest and waste of time

Review published ago

Dishonest and waste of time. They put transaction on hold for no reason and each time I call customer service , they give a lame excuse and different reason each time promising to full-fill the transaction by end of the day but with no end result. i've tried calling them 8 times and wasted my time , I've decided to report this to FTC.

by yogi

worst service bank in the world

Review published ago

worst service bank in the world

by Sanjevareddy Yerrabotula

UK Teen with ICICI Savings Account

Review published ago

Being from the UK, I found this bank to open a savings ISA with as suggested on some websites. To give you some context, it takes up to 11 days to change the linked bank account to your ICICI account. This is now a massive regret of mine - I have since transferred all of the money to a new account with a better and more reliable bank. DO NOT OPEN ACCOUNTS WITH THIS BANK.

by Joe Edwards

Worst Customer care…

Review published ago

Worst Customer care service.....Nationalised banks are the best.

by Devdath Gowda

Pathetic customer service

Review published ago

Pathetic customer service, customer care people are deaf i believe they cant hear me or understand even if i call 10 times they say the same thing "cant hear you voice breaking" seems like this is what they teach in customer service to say like this and disconnect the call. They have customer care number which is chargeable and they don't resolve issues fast. Please do not have any account with ICICI bank you will end up in dark world with out support, you need to run to branch 10 times and they ask you to call customer support which don't work. A BIG disappointment with ICICI services.

by Keshava murthy
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