ICICI Bank Money Transfer Reviews 2019

1 stars based on 199 reviews

Send Money To Rate
USD INR ₹ 69.97

ICICI Bank Money Transfer Review by Exchange Rate IQ

Overall rating
9 /10
Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Review of ICICI Bank Money Transfer :

Incorporated in 2000, ICICI Money2India is powered by ICICI Bank Ltd, one of the oldest online remittances service for NRI’s for transferring money to India from around 9 countries. With Money2India you can send money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA to a beneficiary in India (In any bank account).

On Technology point of view, Money2India is constantly working to provide best user experience and help NRI’s transfer money with ease. Few key features introduced are:

  • Transfer money in just 3 clicks.
  • Transfer money using mobile apps.
  • Transfer money via voice command to Siri.
  • Automated recurring money transfer.
  • Using inter banking platform, ICICI NRI account holders can do international money transfers.
  • Pay bills to nearly 100 services directly via Money2India like telephone bills, Insurance premiums, prepaid mobile recharge and so on.
  • Fixed exchange rate - With this one can lock the exchange rate and transfer fix amount in rupees.
  • Biometric login for mobile app.

Money2India is rated 9 out of 10 for NRI’s who wish to transfer money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA. Money2India is part of India’s largest private sector bank which makes service mush faster. NRI’s who are doing banking with ICICI bank will get direct benefit of M2I service. Money can be transfer online and offline via both the modes.

Pricing : How much does ICICI Bank Money Transfer cost?

7 /10

On Pricing or service charge we rate ICICI Money2India 7 out of 10 as we still feel that in some corridors fees are higher than average on small amount transfer.Please find below the charges on different amount by countries.

From USA to India

    Fixed Rates

    • Free Money Transfer on and above INR 65,000.
    • Below 65,000 INR – 3 USD service charges

    Indicative Rates

    • Free Money Transfer on and above USD 1000.
    • Below 1000 USD – 3 USD service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From Australia to India

  • No service charges

From Singapore to India

  • No service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From UAE to India

  • 15 AED service charges

From Hongkong to India

  • No service charges

From Switzerland to India

  • Free Money Transfer on and above 1500 CHF
  • Up to 1500 CHF – 4 CHF service charges

From Sweden to India

  • Free Money Transfer on and above 8000 SEK
  • Up to 8000 CHF – 20 SEK service charges

From UK to India

    Fixed Rates

    • Upto INR 41,875 – 0.74%
    • From INR 83,751 and Upto INR 125,625 – 0.60%
    • From INR 125,626 and Upto INR 167,500 – 0.58%
    • From INR 167,501 and Upto INR 251,250 – 0.57%
    • From INR 251,251 and Upto INR 400,000 – 0.56%
    • From INR 41,876 and Upto INR 83,750 – 0.65%
    • From INR 400,001 – 0.55%

    Indicative Rates

    • Upto GBP 500 – 0.74%
    • From GBP 501 and Upto GBP 1000 – 0.65%
    • From GBP 1001 and Upto GBP 1500  – 0.60%
    • From GBP 1501 and Upto GBP 2000 – 0.58%
    • From GBP 2001 and Upto GBP 3000 – 0.57%
    • From GBP 3001 and Upto GBP 10000 – 0.56%
    • From GBP 10,001 and Upto GBP 650,000 – 0.55%

Transparency: Does ICICI Bank Money Transfer have any hidden fees?

9 /10

Money Transfer process with ICICI Money2India is complete transparent, you will get update from Money2India on every stage from initiating the request till receiving money in recipients India account - we rate ICICI Money2India 9 out of 10 for Transparency.

Transfer Speed: How long does it take to send money through ICICI Bank Money Transfer?

8/10

On website Performance and Money transfer Speed - we rate ICICI Money2India 9 out of 10 for Speed. Maximum case ICICI Money2India service do same day fund transfer when both the transfer modes are Bank to Bank.

Pay in Option with ICICI Money2 India are Direct from Foreign Bank Account or CashCard, where Pay Out Option with ICICI Money2India are Any Bank Account in India or CashCard or demand draft which will be dispatched to your recipient in India.

Other then online money transfer,  ICICI Bank also provide Offline Money transfer service for Correspondent Banks and Foreign Currency Cheques. In Correspondent Banks, ICICI Bank has partnership with several banks and exchange houses to transfer money in India included Insta Transfer, Speed Transfer, and Demand Drafts. In Foreign Currency Cheque, ICICI Bank accept foreign currency cheques, travellers cheques, demand drafts, cashier orders, pay orders, and bankers cheques where money will be credited into your account form 1 business day to 21 business days.

Coverage: How many Countries & Currencies does ICICI Bank Money Transfer support?

7/10

Money Transfer service with ICICI Money2India is limited to 9 countries, while there is growing demand in global market for this service Money2India need to consider extending services to more countries - we rate ICICI Money2India 7 out of 10 for Market Coverage.

ICICI Bank Money Transfer Promo Codes & Offers

Canada to India
Get extra 40 paisa rate on first transaction
United Kingdom to India
Get 40% discount on commission
Australia to India
Get extra 35 paisa rate on first transaction

ICICI Bank Money Transfer Transfer Process

On Customer Support, Money2India has 24X7 helpline with Toll Free Numbers for USA, Canada, UK, Australia, Singapore and UAE. Toll free numbers are available for  NRIs when in India and Non Toll Free numbers for NRI’s in Hong Kong, Sweden and Switzerland. Money2India also have email support, online chat, request a call back and social media presence on Facebook. With all the above service you will get top notch customer service with Money2India to resolve any query ASAP.

User experience of ICICI Bank Money Transfer

9/10

For providing best user experience Money2India is adding loads for features to its technology suite as as Mobile app,  quick money transfer service in 3 steps, Siri integration and so on. We rate ICICI Money2India 9 out of 10 for User Experience.

Security : Is ICICI Bank Money Transfer Safe?

9/10

Money2India is 100% secure money transfer service with Firewall and 128 bit encryption Money2India safeguard your personal, financial and transactional details with international standard.

Money Transfer process is completely secured and we rate ICICI Money2India 9 out of 10 for Security.

ICICI Bank Money Transfer Exchange Rate

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed

Alternatives to ICICI Bank Money Transfer

ICICI Bank Money Transfer User Reviews and Ratings

reviews powered by trustpilot

Extremely untrained customer service…

Review published ago

Extremely untrained customer service employees. The only thing they are doing is transferring from one team to another and the phone gets disconnected while waiting for the team. If somehow the call gets connected to the right team, the untrained employees find a reason to transfer it back to the other department without resolving the issue. I have called at least 12 times to get the annual fees reversed from a card that was blocked by ICICI 2 years ago and still no resolution

by Ruhi Sood

Extremely untrained customer service…

Review published ago

Extremely untrained customer service employees. The only thing they are doing is transferring from one team to another and the phone gets disconnected while waiting for the team. If somehow the call gets connected to the right team, the untrained employees find a reason to transfer it back to the other department without resolving the issue. I have called at least 12 times to get the annual fees reversed from a card that was blocked by ICICI 2 years ago and still no resolution

by Ruhi Sood

Least Recommend Bank

Review published ago

Hi There To be honest worst services ever been through! Since 2months no progress found on resolving a simple ticket on emi closure!! Sick and tired of reaching the Executives and Managers, I don't see action taken. Please stop giving false statement and be sure of numbers made!!!! Worst service from ICICI Bank services especially on usage of credit cards!

by Rakshitha.L Narayana

Least Recommend Bank

Review published ago

Hi There To be honest worst services ever been through! Since 2months no progress found on resolving a simple ticket on emi closure!! Sick and tired of reaching the Executives and Managers, I don't see action taken. Please stop giving false statement and be sure of numbers made!!!! Worst service from ICICI Bank services especially on usage of credit cards!

by Rakshitha.L Narayana

Worst customer care service with worst…

Review published ago

Worst customer care service with worst bank Not a single customer care number works

by Samer

Worst customer care service with worst…

Review published ago

Worst customer care service with worst bank Not a single customer care number works

by Samer

Worst Customer Care Service

Review published ago

Worst Customer Care Service

by Avishek Thakur

Worst Customer Care Service

Review published ago

Worst Customer Care Service

by Avishek Thakur

The worst bank with no helpline no

Review published ago

The worst bank with no helpline no. Google is showing so many customer care no but as you call the landline, the call gets disconnected. That’s the system of so called bank. Icici bank. Shame on your system

by Shubham Sharma

Worst bank ever seen in my life.....

Review published ago

Worst bank ever seen in my life.....

by Shuvam Aggarwal

WORST BANK ever

Review published ago

WORST BANK ever. It’s not only BAD for their own customers but it makes sure those who are not part of it are also tortured with their marketing emails. They send emails for the people who never subscribed for their marketing emails. When those people try to UNSUBSCRIBE then they see the Wierdness of the bank like UNSUBSCRIBE BUTTON TAKE YOU TO A LINK WHERE IT WILL NOT ALLOW YOU TO DO SO UNTILL YOU MANDATORILY PROVIDE MORE OF YOUR PERSONAL DETAILS LIKE PHONE NUMBER, ADDRESS ETC.

by Madhusudan Chinthala

Never connects via calling

Review published ago

Not able to connect to them you can try thousand times but you will never able to connect with them...worst services by icici

by Pradeep Soni

Worst customer support

Review published ago

Giving 1 star as there is no option to give 0 star. Worst customer support ever. None of the contact number works, website is down always. Most of the links feature gives internal server error. No response even after follow up mails.

by Sudeep Shetty

I requested a cheque book online…

Review published ago

I requested a cheque book online through NET banking, as my cheques are over The request went through. But I was NOT given any confirmation number or reference number. It just said the cheque book will be delivered in 5 working days. If I check under ‘ Service Requests ” or under ‘ Track Deliverables ” , I don’t see anything. I don’t see the status of delivery or any other cheque related request over there. Shouldn’t it atleast show processing or some reference number over there?

by Mumbai Mumbaikar

For my savings bank account I was told…

Review published ago

For my savings bank account I was told that I have to maintain Rs.5000/= per month and since I was not able to do it and was having Rs.2000/- in the account the bank charged me Rs.591/- + Rs.591/ per month for two months and taken all my money.......I think it is too high and not satisfied at all

by Praveen Gupta

Visited Birmingham branch to day ( 13…

Review published ago

Visited Birmingham branch to day ( 13 nov 2019) . we were Greeted at reception with pleasant welcoming smile ( Jas) Excellent, practical and user friendly adv Transaction done efficiently . well done ICICI bank birmingham staff-- Keep it up

by Mr Sharad Pandit

i never like writing reviews but this…

Review published ago

i never like writing reviews but this one made me do it when i tried finding about others experience. Horrible experience applying credit card. Horrible experience on debit card EMI,They deducted double amount in a single week . çustomer care involves you in e mails never coming to conclusion. customer care numbers don't work. Feedback is not taken care of once it was used to be good and enjoyable experience. And the fun part is all it happened in a month.

by Ankit Guleria

Worst customer care service

Review published ago

ICICI BANK has got a customer care no, in which no one can reach their bank officer in line. It will ask all possible options to type but you can never get bank person on line. worst bank use only for atms.

by Mani vannan

Worst customer service ever

Review published ago

Worst customer service ever, please don't even bother having any transaction with them and the customer service don't even read your problem they just say it's their process and don't want to deal with it themselves.

by Sathish Ganapathy

Poor customer service

Review published ago

I have been icici bank customer for last 15years. By mistake i have transfered amount instead of my account gone to other account. It is more than 3months bank still couldnt send the money back to my account and the customer service is very poor. 💩

by Nithesh Karkera

Worst customer service ..

Review published ago

Worst customer service ... omg they make things so difficult. Called them and mailed them to put a stop order on my auto deduction happening on my account from vendor over last 2 years. Never ever solved my problem.

by Sarita Chandan

Bad customer service

Review published ago

Bad customer service, non-user friendly website!!

by AJ Si

Worst bank with worst customer service…

Review published ago

Worst bank with worst customer service as well. The greatest mistake I did is I had a card with them. I have closed it and will never ever open even an account with them.

by Arun Gopakumar

Worlds worst banking service

Review published ago

I opened an account on 16 August 2019 and after 4month it is not activated by the bank to use. So many times I visit the bank. They withdraw 12500 Rupees money from my SBI bank account but neither they are ready to return they are activating my account. I never saw such types of bank service. So many time I lodge a complaint online but no response. Neither you can call on customer care number without atm card nor they relying on email. They also closed the RBI complaint when I lodged. Shame on the bank and their service.

by Matthew Smith
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