ICICI Bank Money Transfer Reviews

All the useful information that you need to know before sending money with ICICI Bank Money Transfer!

1.3 score based on 77 reviews

Send Money To Rate
USD INR ₹ 67.32

Overview

Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Exchange Rate IQ’s Review of ICICI Bank Money Transfer

Overall rating
9 /10

Incorporated in 2000, ICICI Money2India is powered by ICICI Bank Ltd, one of the oldest online remittances service for NRI’s for transferring money to India from around 9 countries. With Money2India you can send money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA to a beneficiary in India (In any bank account).

On Technology point of view, Money2India is constantly working to provide best user experience and help NRI’s transfer money with ease. Few key features introduced are:

  • Transfer money in just 3 clicks.
  • Transfer money using mobile apps.
  • Transfer money via voice command to Siri.
  • Automated recurring money transfer.
  • Using inter banking platform, ICICI NRI account holders can do international money transfers.
  • Pay bills to nearly 100 services directly via Money2India like telephone bills, Insurance premiums, prepaid mobile recharge and so on.
  • Fixed exchange rate - With this one can lock the exchange rate and transfer fix amount in rupees.
  • Biometric login for mobile app.

Money2India is rated 9 out of 10 for NRI’s who wish to transfer money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA. Money2India is part of India’s largest private sector bank which makes service mush faster. NRI’s who are doing banking with ICICI bank will get direct benefit of M2I service. Money can be transfer online and offline via both the modes.

Pricing : How much does ICICI Bank Money Transfer cost?

7 /10

On Pricing or service charge we rate ICICI Money2India 7 out of 10 as we still feel that in some corridors fees are higher than average on small amount transfer.Please find below the charges on different amount by countries.

From USA to India

    Fixed Rates

    • Free Money Transfer on and above INR 65,000.
    • Below 65,000 INR – 3 USD service charges

    Indicative Rates

    • Free Money Transfer on and above USD 1000.
    • Below 1000 USD – 3 USD service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From Australia to India

  • No service charges

From Singapore to India

  • No service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From UAE to India

  • 15 AED service charges

From Hongkong to India

  • No service charges

From Switzerland to India

  • Free Money Transfer on and above 1500 CHF
  • Up to 1500 CHF – 4 CHF service charges

From Sweden to India

  • Free Money Transfer on and above 8000 SEK
  • Up to 8000 CHF – 20 SEK service charges

From UK to India

    Fixed Rates

    • Upto INR 41,875 – 0.74%
    • From INR 83,751 and Upto INR 125,625 – 0.60%
    • From INR 125,626 and Upto INR 167,500 – 0.58%
    • From INR 167,501 and Upto INR 251,250 – 0.57%
    • From INR 251,251 and Upto INR 400,000 – 0.56%
    • From INR 41,876 and Upto INR 83,750 – 0.65%
    • From INR 400,001 – 0.55%

    Indicative Rates

    • Upto GBP 500 – 0.74%
    • From GBP 501 and Upto GBP 1000 – 0.65%
    • From GBP 1001 and Upto GBP 1500  – 0.60%
    • From GBP 1501 and Upto GBP 2000 – 0.58%
    • From GBP 2001 and Upto GBP 3000 – 0.57%
    • From GBP 3001 and Upto GBP 10000 – 0.56%
    • From GBP 10,001 and Upto GBP 650,000 – 0.55%

Transparency: Does ICICI Bank Money Transfer have any hidden fees?

9 /10

Money Transfer process with ICICI Money2India is complete transparent, you will get update from Money2India on every stage from initiating the request till receiving money in recipients India account - we rate ICICI Money2India 9 out of 10 for Transparency.

Transfer Speed: How long does it take to send money through ICICI Bank Money Transfer?

8/10

On website Performance and Money transfer Speed - we rate ICICI Money2India 9 out of 10 for Speed. Maximum case ICICI Money2India service do same day fund transfer when both the transfer modes are Bank to Bank.

Pay in Option with ICICI Money2 India are Direct from Foreign Bank Account or CashCard, where Pay Out Option with ICICI Money2India are Any Bank Account in India or CashCard or demand draft which will be dispatched to your recipient in India.

Other then online money transfer,  ICICI Bank also provide Offline Money transfer service for Correspondent Banks and Foreign Currency Cheques. In Correspondent Banks, ICICI Bank has partnership with several banks and exchange houses to transfer money in India included Insta Transfer, Speed Transfer, and Demand Drafts. In Foreign Currency Cheque, ICICI Bank accept foreign currency cheques, travellers cheques, demand drafts, cashier orders, pay orders, and bankers cheques where money will be credited into your account form 1 business day to 21 business days.

Security : Is ICICI Bank Money Transfer Safe?

9/10

Money2India is 100% secure money transfer service with Firewall and 128 bit encryption Money2India safeguard your personal, financial and transactional details with international standard.

Money Transfer process is completely secured and we rate ICICI Money2India 9 out of 10 for Security.

User experience of ICICI Bank Money Transfer

9/10

For providing best user experience Money2India is adding loads for features to its technology suite as as Mobile app,  quick money transfer service in 3 steps, Siri integration and so on. We rate ICICI Money2India 9 out of 10 for User Experience.

Coverage: How many Countries & Currencies does ICICI Bank Money Transfer support?

7/10

Money Transfer service with ICICI Money2India is limited to 9 countries, while there is growing demand in global market for this service Money2India need to consider extending services to more countries - we rate ICICI Money2India 7 out of 10 for Market Coverage.

ICICI Bank Money Transfer User Reviews and Ratings

reviews powered by trustpilot

ICICI BANK LOOTS CUSTOMERS & plays with them

Review published ago

ICICI BANK asked me a long list of DOCUMENTATION while asking my money back,& I have been providing such documentation needed from time to time since 18 months, they have verified me, my money & my Account , still I got none of my money back. We have one ICICI tax saving bond- 032005-TSB-one (year 2005) 
 *BOND HOLDER NO  ‪06701-151‬ Name of holder  "RAJENDRA PRASAD AGARWAL" 
 We wanted to ENCASH our above bond whose original copies has already sent by us to ICICI BANK but even after 18 months time it has not been encashed. We are contacting them daily but no one neither gives us any response nor our money. 
 These bonds were of ₹30,000 with 5.80% interest p.a. According to which our maturity value should be 59620 (30,000 + 29620) 
 Mobile no. ‪7500015132‬

by R.P. Agarwal

ICICI BANK LOOTS CUSTOMERS & plays with them

Review published ago

ICICI BANK asked me a long list of DOCUMENTATION while asking my money back,& I have been providing such documentation needed from time to time since 18 months, they have verified me, my money & my Account , still I got none of my money back. We have one ICICI tax saving bond- 032005-TSB-one (year 2005) 
 *BOND HOLDER NO  ‪06701-151‬ Name of holder  "RAJENDRA PRASAD AGARWAL" 
 We wanted to ENCASH our above bond whose original copies has already sent by us to ICICI BANK but even after 18 months time it has not been encashed. We are contacting them daily but no one neither gives us any response nor our money. 
 These bonds were of ₹30,000 with 5.80% interest p.a. According to which our maturity value should be 59620 (30,000 + 29620) 
 Mobile no. ‪7500015132‬

by R.P. Agarwal

Icici bank helpline number 8581003839

Review published ago

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by helpline 8581003839

Icici bank helpline number 8581003839

Review published ago

Icici bank helpline number 8581003839 Icici bank helpline number 8581003839 Icici bank helpline number 8581003839 Icici bank helpline number 8581003839 Icici bank helpline number 8581003839 Icici bank helpline number 8581003839 Icici bank helpline number 8581003839 Icici bank helpline number 8581003839 Icici bank helpline number 8581003839

by helpline 8581003839

I feel very back experience in feroze…

Review published ago

I feel very back experience in feroze Gandhi market branch ,i visted over their on Friday to deposit some amount, for that i had to wait for 45 min. There is lots of scarcity of staff by which of every customer has to face a bad experience.

by Vijay Mehra

I feel very back experience in feroze…

Review published ago

I feel very back experience in feroze Gandhi market branch ,i visted over their on Friday to deposit some amount, for that i had to wait for 45 min. There is lots of scarcity of staff by which of every customer has to face a bad experience.

by Vijay Mehra

Hidden charges and customer unfriendly policies

Review published ago

All policies are just one way, customer unfriendly. Hidden charges and even for closure of DMAT account they will ask to come to branch but they can open it when you are at home. one more instance : when we try to withdraw money from ATM and we have insufficient balance, they deduct rs. 28.5 for each transaction but when the other way happens, say ICICI ATM doesn't have money and we are trying to withdraw, they don't deposit rs.28.5 back even for a single transaction.

by Deepika

Hidden charges and customer unfriendly policies

Review published ago

All policies are just one way, customer unfriendly. Hidden charges and even for closure of DMAT account they will ask to come to branch but they can open it when you are at home. one more instance : when we try to withdraw money from ATM and we have insufficient balance, they deduct rs. 28.5 for each transaction but when the other way happens, say ICICI ATM doesn't have money and we are trying to withdraw, they don't deposit rs.28.5 back even for a single transaction.

by Deepika

I went to icici bank steeles road…

Review published ago

I went to icici bank steeles road yesterday and the staff especially the manager were very cooperative. He took his time to explain online banking interac money transfer. Good service.

by Zeenat Shamin

Good Riddance to ICICI

Review published ago

Finally got rid of ICICI bank forever. Whew! 7 of my family members bought TFSA GICs 5 years ago when ICICI was offering a 3.15% rate. It took 4 months for everybody to establish an account--two were opened within a couple of weeks, the rest took months. The information we were provided after the accounts were open was very inconsistent, 6 of us got Customer Identification Number letters, three got GIC certificates showing the maturity date, the rest didn't get anything, and only four of us were informed of our account numbers with two identical letters arriving about a week apart with a different date at the top. One of us got two different account numbers and three of us weren't provided with an account number at all. We tried to set up online banking but not one of the 7 of us had any success with that. If you don't access your account every 3 months you have to start all over again so we totally gave up on online banking. About 4 months before the GICs were to mature, my family members were all in agreement that the TFSAs had to be transferred out of ICICI and invested elsewhere. We each sent double registered letters explaining we did not want the GIC reinvested (this happens automatically apparently unless ICICI is otherwise instructed) and included the piecemeal documentation that ICICI had given us 5 years prior. We thought written letters would be prudent as we had had no success with phone calls in the past. But alas, apparently signed written instructions including SIN numbers were not good enough. After many frustrating phone calls and several weeks, we finally got all of our GICs to mature into our corresponding TFSA Savings account. We could not comprehend why such a simple every day kind of transaction could be so laborious. Next step was to proceed with transfer forms from the other financial institution. Some were processed fairly smoothly but a couple of the transfer forms needed to be sent twice, one three times as they seemed to get lost in the ICICI system. This institution is unbelievably bad! Incomprehensible why ICICI is still holding the status of being a chartered bank in Canada. My advice regarding ICICI...turn and run in the opposite direction as fast as you can.

by CFB

Out dated

Review published ago

Out dated system always down or too slow. They Still WRITE deposit withdrawal slips!!? Simple small work too complicated. Unbelievable! Long lines of customer but Manager sits & keeps looking at in his chamber. Doesn't help customers.

by pearl white

No safety in ICICI bank

Review published ago

Its very unpleasant experience with ICICI bank. They are messing up my account without giving any notification to me. Firstly, My credit card has been blocked yesterday because they think its been used at suspected location (its been used by me in same city I been living from two years) and to have a clarification I waited like an hour and talked to two representatives. Today they made it worse by reducing my credit card limit without giving any notification to me and charged me 25 dollar for overlimit. They don’t relalize that it is necessary to inform customer Regarding any account change. May be this bank just want to surprise customers. Now they send a request which will take two business days to find that why one of their representatives reduced my credit limit without providing a notification. I WILL NeVER recommend this bank. Customer service is worst.

Very polite and full of apologies but…

Review published ago

Very polite and full of apologies but thoroughly incompetent!

by Clement De Souza

Extremely poor service

Review published ago

Extremely poor service. I am appalled that such banks still exist

by Priya

You motherfucking sons of…

Review published ago

You motherfucking sons of bi**hes,fuc**ng worse customer helpline till date seen from any private indian bank.These bast**ds that you have employed to help customers are totally incompetent & not interested in helping customers et all.

by A.N Other

Awful service over the phones

Review published ago

Awful service over the phones. !!! So many clicks to recive a phone banking customer service: it is liek a secret, the only way to talk to someone is to choose account issues (1) and then waith for several minutes while they tell you evertyhing you already know. Then you can press (9) to speak to an officer. They constaantly block my card and I have to wait from 20-45 minutes to get trhugh to them While travelling abroad this tends to be expensive. If you travel choose another bank!!! Evertyhing is extreamly complicated with ICICI bank and requirese several visits and phone calls. To get back money that had been withdrrawn twice tookme 4 monhts and was olny solved aftr threating to take them to court . All recipts etc was persented and clear. The phone banking officers are not trainied and poor gusy I wonder how many customers that scolds them !!!

by Margareta

Deplorable Service

Review published ago

In keeping with the other reviews, their service is horrible. I went to their flagship office in advance of Certificate of Deposit maturity to arrange to get my money. They asked me to come back on the day of maturity and then phoned that evening to say it would be another day. When I arrived a day "after" maturity, they said they would start the redemption process. They kept me for an hour while they fiddled in red tape. They charged me almost $40 for the draft to get my money back. They were rude and treated me with contempt. Find a respectable organization to do your banking. THEY DON'T CARE AND IT SHOWS!

by Tom Greenwood

No one proper response

Review published ago

No one proper response. I am facing issues debit card issues from last 15days., bank  waale  bolte customer care se baat karo, .had ho gai hai. I am switch account in axis bank. very bad services . I am asking normal card but given debit cart with metro card. the bank charges are of two card, . than now my metro card alos not working but I am paying charges but I am not using servies . icici bnak very bad service . I am switch the account.koi proper response deta hi nhi hai

by Pawan Kumar

Doesn't even deserve 1 star

Review published ago

If i could give less than 1 star I would, it is the worst customer service I have ever come across. I have been locked out of my savings account now for over 2 months and had to borrow money from family members to get by. Every time I speak to a customer representative I get more and more frustrated, they tell you you need to do one thing and then send you a confirmation email with completely different instructions. I have just been notified it will take a further 10 days to change my account details, that is something another bank would be able to do in 24 hours!! As soon as I get access to my savings account again I will be withdrawing all funds and will definitely not be recommending ICICI bank UK to anyone.

by Nicola G

I am using ICICI credit card since one…

Review published ago

I am using ICICI credit card since one year, however my card limit is the same. When I have called their customer care representative they said sorry we won't be able to increase your limit. Every month I am using credit cards for the Shopping , Food , Fuel etc. They really don't understand the value of the valuable customer. I don't like their services. Recently I have placed 2 orders through Amazon and the same day I have cancelled the order. Amazon refunded my money , however I needed to call ICICI to check my status. If you forget to call them they won't credit your money in to your credit card. I have been cheated so Manny times with ICICI.

by Kamal Kishor Mandal

Very uncompetitive in terms of customer…

Review published ago

Very uncompetitive in terms of customer service.

by Srijan

Speed of services is really good.

Review published ago

Speed of services is really good.

by Anant Dhuri

the worest bank i ever…

Review published ago

the worest bank i ever have....unfortunately i have ICICCI as salry account i cant close i wont get messages when i need transfer customer care is pathetic I should give -10 that much frustration i am facing

by Avanthika Avanthi

Extremely unprofessional bank ever…

Review published ago

Extremely unprofessional bank ever dealt with and worst Customer Service in the world . Your money disappears in transfers overseas and you get charged for unnecessary charges. *Don't ttrust this Bank*

by Jyoti Bhosale
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ICICI Bank Money Transfer Transfer Process

On Customer Support, Money2India has 24X7 helpline with Toll Free Numbers for USA, Canada, UK, Australia, Singapore and UAE. Toll free numbers are available for  NRIs when in India and Non Toll Free numbers for NRI’s in Hong Kong, Sweden and Switzerland. Money2India also have email support, online chat, request a call back and social media presence on Facebook. With all the above service you will get top notch customer service with Money2India to resolve any query ASAP.

ICICI Bank Money Transfer Promo Codes & Offers

United States to All Countries
Get extra 30 paisa rate on first transaction
United Kingdom to All Countries
Get extra 30 paisa rate on first transaction
Australia to All Countries
Get extra 30 paisa rate on first transaction

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed