ICICI Bank Money Transfer Reviews 2019

All the useful information that you need to know before sending money with ICICI Bank Money Transfer!

1 stars based on 121 reviews

Send Money To Rate
USD INR ₹ 70.25

Overview

Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Exchange Rate IQ’s Review of ICICI Bank Money Transfer

Overall rating
9 /10

Incorporated in 2000, ICICI Money2India is powered by ICICI Bank Ltd, one of the oldest online remittances service for NRI’s for transferring money to India from around 9 countries. With Money2India you can send money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA to a beneficiary in India (In any bank account).

On Technology point of view, Money2India is constantly working to provide best user experience and help NRI’s transfer money with ease. Few key features introduced are:

  • Transfer money in just 3 clicks.
  • Transfer money using mobile apps.
  • Transfer money via voice command to Siri.
  • Automated recurring money transfer.
  • Using inter banking platform, ICICI NRI account holders can do international money transfers.
  • Pay bills to nearly 100 services directly via Money2India like telephone bills, Insurance premiums, prepaid mobile recharge and so on.
  • Fixed exchange rate - With this one can lock the exchange rate and transfer fix amount in rupees.
  • Biometric login for mobile app.

Money2India is rated 9 out of 10 for NRI’s who wish to transfer money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA. Money2India is part of India’s largest private sector bank which makes service mush faster. NRI’s who are doing banking with ICICI bank will get direct benefit of M2I service. Money can be transfer online and offline via both the modes.

Pricing : How much does ICICI Bank Money Transfer cost?

7 /10

On Pricing or service charge we rate ICICI Money2India 7 out of 10 as we still feel that in some corridors fees are higher than average on small amount transfer.Please find below the charges on different amount by countries.

From USA to India

    Fixed Rates

    • Free Money Transfer on and above INR 65,000.
    • Below 65,000 INR – 3 USD service charges

    Indicative Rates

    • Free Money Transfer on and above USD 1000.
    • Below 1000 USD – 3 USD service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From Australia to India

  • No service charges

From Singapore to India

  • No service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From UAE to India

  • 15 AED service charges

From Hongkong to India

  • No service charges

From Switzerland to India

  • Free Money Transfer on and above 1500 CHF
  • Up to 1500 CHF – 4 CHF service charges

From Sweden to India

  • Free Money Transfer on and above 8000 SEK
  • Up to 8000 CHF – 20 SEK service charges

From UK to India

    Fixed Rates

    • Upto INR 41,875 – 0.74%
    • From INR 83,751 and Upto INR 125,625 – 0.60%
    • From INR 125,626 and Upto INR 167,500 – 0.58%
    • From INR 167,501 and Upto INR 251,250 – 0.57%
    • From INR 251,251 and Upto INR 400,000 – 0.56%
    • From INR 41,876 and Upto INR 83,750 – 0.65%
    • From INR 400,001 – 0.55%

    Indicative Rates

    • Upto GBP 500 – 0.74%
    • From GBP 501 and Upto GBP 1000 – 0.65%
    • From GBP 1001 and Upto GBP 1500  – 0.60%
    • From GBP 1501 and Upto GBP 2000 – 0.58%
    • From GBP 2001 and Upto GBP 3000 – 0.57%
    • From GBP 3001 and Upto GBP 10000 – 0.56%
    • From GBP 10,001 and Upto GBP 650,000 – 0.55%

Transparency: Does ICICI Bank Money Transfer have any hidden fees?

9 /10

Money Transfer process with ICICI Money2India is complete transparent, you will get update from Money2India on every stage from initiating the request till receiving money in recipients India account - we rate ICICI Money2India 9 out of 10 for Transparency.

Transfer Speed: How long does it take to send money through ICICI Bank Money Transfer?

8/10

On website Performance and Money transfer Speed - we rate ICICI Money2India 9 out of 10 for Speed. Maximum case ICICI Money2India service do same day fund transfer when both the transfer modes are Bank to Bank.

Pay in Option with ICICI Money2 India are Direct from Foreign Bank Account or CashCard, where Pay Out Option with ICICI Money2India are Any Bank Account in India or CashCard or demand draft which will be dispatched to your recipient in India.

Other then online money transfer,  ICICI Bank also provide Offline Money transfer service for Correspondent Banks and Foreign Currency Cheques. In Correspondent Banks, ICICI Bank has partnership with several banks and exchange houses to transfer money in India included Insta Transfer, Speed Transfer, and Demand Drafts. In Foreign Currency Cheque, ICICI Bank accept foreign currency cheques, travellers cheques, demand drafts, cashier orders, pay orders, and bankers cheques where money will be credited into your account form 1 business day to 21 business days.

Security : Is ICICI Bank Money Transfer Safe?

9/10

Money2India is 100% secure money transfer service with Firewall and 128 bit encryption Money2India safeguard your personal, financial and transactional details with international standard.

Money Transfer process is completely secured and we rate ICICI Money2India 9 out of 10 for Security.

User experience of ICICI Bank Money Transfer

9/10

For providing best user experience Money2India is adding loads for features to its technology suite as as Mobile app,  quick money transfer service in 3 steps, Siri integration and so on. We rate ICICI Money2India 9 out of 10 for User Experience.

Coverage: How many Countries & Currencies does ICICI Bank Money Transfer support?

7/10

Money Transfer service with ICICI Money2India is limited to 9 countries, while there is growing demand in global market for this service Money2India need to consider extending services to more countries - we rate ICICI Money2India 7 out of 10 for Market Coverage.

ICICI Bank Money Transfer User Reviews and Ratings

reviews powered by trustpilot

i wish i had read the reviews

Review published ago

i wish i had read the reviews before i opened this account as i have to agree they are very difficult to get hold of as they never answer the phone and they are unable to answer a simple question on email. as i saw them on money saving expert i thought they would be reputable but it seems you even have to investigate banks these days i will be closing this account

by Mr Sell

i wish i had read the reviews

Review published ago

i wish i had read the reviews before i opened this account as i have to agree they are very difficult to get hold of as they never answer the phone and they are unable to answer a simple question on email. as i saw them on money saving expert i thought they would be reputable but it seems you even have to investigate banks these days i will be closing this account

by Mr Sell

Ridiculously slow account set up system!

Review published ago

Friday - made on line application for account. Received email same day advising application being processed. Would receive update in 2 working days. Good! Sunday (2 days later) - received email confirming they had okayed my identity and were setting up direct debit (D/D) with my nominated linked account, so as to be able to transfer monies to/from. Good! However, advised 5 working days needed to set up D/D! Why D/D to move monies around? Unusual system! Slow! Following Wednesday - checked my linked account and noted direct debit had been set up. Good! Following Tuesday - 7 working days after ICICI last email (5 working days after D/D had actually been set up), received email confirming account & D/D set up. So slow! BUT now advised another 2-3 working days for them to debit initial £1 transfer (maximum allowed when applying for account!), after which I would receive account number and internet banking details, in order to transfer total monies I had wanted to transfer to account in first place! 9-10 working days since account applied for! Ridiculous system! Next day (Wednesday) - received email confirming unable to proceed with initial transfer as D/D cancelled. Why? Because I had cancelled it! Fed up with waiting! Had applied on line on previous weekend (note - not a working day!) for account with alternative bank - with minimally lower interest - rate but accepted same day and able to transfer monies and earn interest immediately!

by Keef

Ridiculously slow account set up system!

Review published ago

Friday - made on line application for account. Received email same day advising application being processed. Would receive update in 2 working days. Good! Sunday (2 days later) - received email confirming they had okayed my identity and were setting up direct debit (D/D) with my nominated linked account, so as to be able to transfer monies to/from. Good! However, advised 5 working days needed to set up D/D! Why D/D to move monies around? Unusual system! Slow! Following Wednesday - checked my linked account and noted direct debit had been set up. Good! Following Tuesday - 7 working days after ICICI last email (5 working days after D/D had actually been set up), received email confirming account & D/D set up. So slow! BUT now advised another 2-3 working days for them to debit initial £1 transfer (maximum allowed when applying for account!), after which I would receive account number and internet banking details, in order to transfer total monies I had wanted to transfer to account in first place! 9-10 working days since account applied for! Ridiculous system! Next day (Wednesday) - received email confirming unable to proceed with initial transfer as D/D cancelled. Why? Because I had cancelled it! Fed up with waiting! Had applied on line on previous weekend (note - not a working day!) for account with alternative bank - with minimally lower interest - rate but accepted same day and able to transfer monies and earn interest immediately!

by Keef

Wasted an hour of my life

Review published ago

Wasted a whole hour trying to open a savings account online after checking out moneysavingexpert top savings banks. Don’t bother. Where do I begin? For a start a bank that’s targeting UK customers sets their default place of residence in their drop down menu beginning with Afghanistan-not impressed having to scroll down to U. Added to that the countries were not all in alphabetical order - I happened to spot Malaysia amongst the N’s ! Then their telephone format requires you to drop the first zero to accommodate the country code dialling but it omits to enter the +44 prefix so you could easily key in your phone number without realising that the last digit has not been entered. But the final straw was In trying to input my address with post code and door number. This usually presents you with a drop down menu of addresses from which you select yours. No such luck here - there’s no “Get address” button so I proceeded to enter my address manually and having done so I clicked “continue” only to be told on the next page that my address is incomplete, but not saying where. This goes on for several times until I give up and call customer support who was frankly clueless. I then went onto another computer using windows explorer thinking that it might have been the browser but sadly no such luck (or perhaps I was lucky enough not to have been able to open the account) So just don’t bother unless you’re prepared to waste more than an hour of your life getting nowhere. I gave up an opened an account with Cynergy in 5 minutes.

by Peter

Wasted an hour of my life

Review published ago

Wasted a whole hour trying to open a savings account online after checking out moneysavingexpert top savings banks. Don’t bother. Where do I begin? For a start a bank that’s targeting UK customers sets their default place of residence in their drop down menu beginning with Afghanistan-not impressed having to scroll down to U. Added to that the countries were not all in alphabetical order - I happened to spot Malaysia amongst the N’s ! Then their telephone format requires you to drop the first zero to accommodate the country code dialling but it omits to enter the +44 prefix so you could easily key in your phone number without realising that the last digit has not been entered. But the final straw was In trying to input my address with post code and door number. This usually presents you with a drop down menu of addresses from which you select yours. No such luck here - there’s no “Get address” button so I proceeded to enter my address manually and having done so I clicked “continue” only to be told on the next page that my address is incomplete, but not saying where. This goes on for several times until I give up and call customer support who was frankly clueless. I then went onto another computer using windows explorer thinking that it might have been the browser but sadly no such luck (or perhaps I was lucky enough not to have been able to open the account) So just don’t bother unless you’re prepared to waste more than an hour of your life getting nowhere. I gave up an opened an account with Cynergy in 5 minutes.

by Peter

Tried to open an account three weeks ago...

Review published ago

Tried to open an account three weeks ago as highest interest rate offered on MoneySupermarket. Promised to get back to me within 2 days but didn't. Customer Services didn't recognise my application number, but when I emailed them they said it was being processed. Still nothing. Having read the other reviews here i think I'll give it a miss.

by Steve Dooley

Tried to open an account three weeks ago...

Review published ago

Tried to open an account three weeks ago as highest interest rate offered on MoneySupermarket. Promised to get back to me within 2 days but didn't. Customer Services didn't recognise my application number, but when I emailed them they said it was being processed. Still nothing. Having read the other reviews here i think I'll give it a miss.

by Steve Dooley

Unable to answer the simplest query

Review published ago

Be very careful about this bank! They are being incidentally promoted on Money Savings Expert as they have the current top rate on a savings account. I approached them by email to ask a very simple question - finding that the answer I needed was not in any of their online info. The reply came that I should look on their website - ie: the person replying could not be bothered to answer my very simple question. So I then spent another 30 minutes searching fruitlessly on their website for the answer - and failed to find it. The impression created is very poor - of a 'bank' that is unable to deal with the easiest query either efficiently or politely. No matter how good the interest rate, I would be extremely wary of becoming a customer here. The other reviews I have just seen have confirmed my impression.

by Zebz

Customer care service was worst..,

Review published ago

Customer care service was worst.., No one pick the call...

by Uday Salian

Pathetic service on call

Review published ago

Pathetic service on call, calls continuously get disconnected. the CC executives are absolute nincompoops. There is no one senior to solve issues so i went around in circles to unblock my card for 3 hours. Finally gave up and have decided to close the account.

by Dina Mukherjee

The worst bank in the country

Review published ago

It's not the worst bank in the country, it's a fraudulent banking company. I had a savings account with this bank. Every month they are looting 700 - 900 ruppee from my account. And according to them, the reason for that is GST for less than 8k ruppee in my bank account and SMS charges.

by Indhlal Amrith

Giving only one star as there is no…

Review published ago

Giving only one star as there is no option for zero or negative star . I am ICICI uk bank customer and first to start their banking system is ultra slow you have to wait for days to await transfer , Their mobile apps not really compatible with iPhone and their website is usually slow and full of error messages ! On the other note their customer service executives know nothing but full of full and cold responses . I Thought ICICI bank will be much customer focussed in comparison to other indian banks but they all are same . Customer service and user friendly services are at bottom of their list . Sad and disappointed 😔

by G bedi

Horrible Banking experience. Worst Customer Service.

Review published ago

I have been trying to resolve a simple issue of updating communication address as I recently moved to a new place. The website that deals with that service request don't work. I have sent the CS support screenshots of the issue, emailed them back and forth explaining the issue. but no resolution on the matter. Never bank with ICICI

by Krishna

Very Much Unprofessional - Fraud Malpractices with Clients

Review published ago

First Instance - Account Opening cheque was given on 23/11/2018 Still till date the account opening cheque has not been cleared , one week has been passed still the amount has not been settled,I am highly dissatisfied with the type of service provided. Heard a lot of good comments from my colleague so i have tried to invest some money in this bank, but i think i made a wrong decision in my life by choosing your Bank.Will Never Ever try to suggest in future to any of my colleague. A VERY BAD FIRST IMPRESSION. Second Instance - The account has been opened on 1 of December to complete their month end target , & after that the have deducted Rs.2,000/- from my account , when asked they the RD amount has been deducted from your account , which i never asked or requested for the same to do so, they do whatever they like from the customers account to show their up-selling targets on their monthly basis.When asked for return , they did the same & refunded the deducted amount. Third Instance - On 19 th December 2018 - the message come from ICICI bank - Dear Customer,txn of INR 1,899.00 done via Debit Card of Acct XX2294 on 19-Dec-18.Info: IIN*I-Debit*SI .Avbl Bal:INR xxxx.00 After that I immediately call & found that the One plan has been activated again in my account OneAssist policy for which they have again deducted amount of Rs.1,899/- without any intimation as usual after complaining they said it will getting reflecting the refunded amount in 7 working days,Which is again very unprofessional type of service from the reputed bank like ICICI which is spoiling the name in the market, hence forth , if anything happens I will not tolerate at all. Regards, Kevin Gomes Unfortunate ICICI account Holder.

by Kevin Gomes

Go for other banks !!

Review published ago

For a private bank it has the most user unfriendly website. I'm a credit card holder. I've issues with address, name , email address etc. But good luck to anybody trying to access it through internet banking or IVR. Some of us don't have the time to visit branch and what not. And at a time where the internet is supposed to make things more convenient, trust ICICI to complicate it.

by ANONYMOUS

We are NRI customers who dealt with the…

Review published ago

We are NRI customers who dealt with the Civil Line Branch. We completed all the documents required to process a fund transfer. We returned to the UK over a week ago. We have checked daily with our UK jbank. No fund transfer has taken place. We met with Ms Aparna Malhotra Duputy Branch Manager several times during our visit of two week duration to complete this process. We are frustrated and angry as we are not getting a reply to WhatsApp messages to the Deputy Branch Manager. We are determined to get to the bottom of this matter and will take it further. We just want the job done. We feel like we have been treated like very poorly

by kumlaish kumari

My experience with Icici Bank's loan…

Review published ago

My experience with Icici Bank's loan department basti ada Jalandhar branch and Ramamandi jalandhar branch was very bad as one their executives contacted me for loan while I was visiting branch for cash deposit and after I completed all the formalities they started treating me like a beggar. When I opposed their negative behavior they took it personally and refused me a loan against my car. Worst services according to me.

by Chetan Dewatt

Icici customer service is worst

Review published ago

Icici customer service is worst

by Tushar Bhoir

The NIT branch is extremely…

Review published ago

The NIT branch is extremely UNCO-OPERATIVE. I wanted to open a joint account with my mom . The lady at the bank insulted me for not having all the required documents. This is not the behaviour expected out of a reputed bank.

by Urvashi Poonia

ICICI Mortgage

Review published ago

ICICI Bank approved a mortgage for up to a value of $300,000 dollars. I purchased a home for less than that amount. ICICI Bank provided my Lawyer with all the details of my mortgage communicating amounts and rates etc.. One hour after signing the paperwork with the Law Office on my Closing date and handing over my down payment, ICICI Bank contacted my Lawyer to say ICICI Bank would not lend to me after all. We were all shocked, and dismayed and angry. How can this possibly happen after ICICI approved the loan, provided details to the Law firm and then cancel. I had to delay my closing and incurred added costs because ICICI cancelled. How is ICICI permitted after the signing to simply revoke their offer to finance my mortgage?Who does business like this? Never, ever deal with this bank!

by Diana Guertin

The worst customer service ever

Review published ago

The worst customer service ever. Do not open your account in this bank. Their phone banking doesnt work. They dont deliver card on time. It is almost 2 months and after several calls they haven't given my card yet. They are the worst bank ever with regards to customer service. And they call soo much in a day for such a stupid reason. If you are new customer you will get atleast 10 to 15 calls back to back and i used to do night shifts and in the morning used to cut there calls. I have had worst experience ever

by Priya Mishra

Its a waste banking service ill close…

Review published ago

Its a waste banking service ill close my current account soon wastage of time every time your card no. entered is incorrect will suggest everyone to stay away from opening an account in such a crap banking service provider

by Sandeep Bhardwaj

Extremely bad NRI Customer services

Review published ago

Extremely bad NRI Customer services. I requested renewal of my FCNR 3 time, even after they didnt renew it, and hold my money for 1 year without paying any interest on it. When i tried to close my FCNR they didn't transfer my money into my NRI account, and told me that my account is inactive, they can not do anything. Still struggling to get my invested principle amount.

by ina
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ICICI Bank Money Transfer Transfer Process

On Customer Support, Money2India has 24X7 helpline with Toll Free Numbers for USA, Canada, UK, Australia, Singapore and UAE. Toll free numbers are available for  NRIs when in India and Non Toll Free numbers for NRI’s in Hong Kong, Sweden and Switzerland. Money2India also have email support, online chat, request a call back and social media presence on Facebook. With all the above service you will get top notch customer service with Money2India to resolve any query ASAP.

ICICI Bank Money Transfer Promo Codes & Offers

Canada to India
Get extra 40 paisa rate on first transaction
United Kingdom to India
Get 40% discount on commission
Australia to India
Get extra 35 paisa rate on first transaction

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed