ICICI Bank Money Transfer Reviews 2024

2 stars based on 747 reviews

Send Money To Rate
USD INR ₹ 82.73

ICICI Bank Money Transfer Review by Exchange Rate IQ

Overall rating
9 /10
Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Review of ICICI Bank Money Transfer :

Incorporated in 2000, ICICI Money2India is powered by ICICI Bank Ltd, one of the oldest online remittances service for NRI’s for transferring money to India from around 9 countries. With Money2India you can send money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA to a beneficiary in India (In any bank account).

On Technology point of view, Money2India is constantly working to provide best user experience and help NRI’s transfer money with ease. Few key features introduced are:

  • Transfer money in just 3 clicks.
  • Transfer money using mobile apps.
  • Transfer money via voice command to Siri.
  • Automated recurring money transfer.
  • Using inter banking platform, ICICI NRI account holders can do international money transfers.
  • Pay bills to nearly 100 services directly via Money2India like telephone bills, Insurance premiums, prepaid mobile recharge and so on.
  • Fixed exchange rate - With this one can lock the exchange rate and transfer fix amount in rupees.
  • Biometric login for mobile app.

Money2India is rated 9 out of 10 for NRI’s who wish to transfer money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA. Money2India is part of India’s largest private sector bank which makes service mush faster. NRI’s who are doing banking with ICICI bank will get direct benefit of M2I service. Money can be transfer online and offline via both the modes.

Pricing : How much does ICICI Bank Money Transfer cost?

7 /10

On Pricing or service charge we rate ICICI Money2India 7 out of 10 as we still feel that in some corridors fees are higher than average on small amount transfer.Please find below the charges on different amount by countries.

From USA to India

    Fixed Rates

    • Free Money Transfer on and above INR 65,000.
    • Below 65,000 INR – 3 USD service charges

    Indicative Rates

    • Free Money Transfer on and above USD 1000.
    • Below 1000 USD – 3 USD service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From Australia to India

  • No service charges

From Singapore to India

  • No service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From UAE to India

  • 15 AED service charges

From Hongkong to India

  • No service charges

From Switzerland to India

  • Free Money Transfer on and above 1500 CHF
  • Up to 1500 CHF – 4 CHF service charges

From Sweden to India

  • Free Money Transfer on and above 8000 SEK
  • Up to 8000 CHF – 20 SEK service charges

From UK to India

    Fixed Rates

    • Upto INR 41,875 – 0.74%
    • From INR 83,751 and Upto INR 125,625 – 0.60%
    • From INR 125,626 and Upto INR 167,500 – 0.58%
    • From INR 167,501 and Upto INR 251,250 – 0.57%
    • From INR 251,251 and Upto INR 400,000 – 0.56%
    • From INR 41,876 and Upto INR 83,750 – 0.65%
    • From INR 400,001 – 0.55%

    Indicative Rates

    • Upto GBP 500 – 0.74%
    • From GBP 501 and Upto GBP 1000 – 0.65%
    • From GBP 1001 and Upto GBP 1500  – 0.60%
    • From GBP 1501 and Upto GBP 2000 – 0.58%
    • From GBP 2001 and Upto GBP 3000 – 0.57%
    • From GBP 3001 and Upto GBP 10000 – 0.56%
    • From GBP 10,001 and Upto GBP 650,000 – 0.55%

Transparency: Does ICICI Bank Money Transfer have any hidden fees?

9 /10

Money Transfer process with ICICI Money2India is complete transparent, you will get update from Money2India on every stage from initiating the request till receiving money in recipients India account - we rate ICICI Money2India 9 out of 10 for Transparency.

Transfer Speed: How long does it take to send money through ICICI Bank Money Transfer?

8/10

On website Performance and Money transfer Speed - we rate ICICI Money2India 9 out of 10 for Speed. Maximum case ICICI Money2India service do same day fund transfer when both the transfer modes are Bank to Bank.

Pay in Option with ICICI Money2 India are Direct from Foreign Bank Account or CashCard, where Pay Out Option with ICICI Money2India are Any Bank Account in India or CashCard or demand draft which will be dispatched to your recipient in India.

Other then online money transfer,  ICICI Bank also provide Offline Money transfer service for Correspondent Banks and Foreign Currency Cheques. In Correspondent Banks, ICICI Bank has partnership with several banks and exchange houses to transfer money in India included Insta Transfer, Speed Transfer, and Demand Drafts. In Foreign Currency Cheque, ICICI Bank accept foreign currency cheques, travellers cheques, demand drafts, cashier orders, pay orders, and bankers cheques where money will be credited into your account form 1 business day to 21 business days.

Coverage: How many Countries & Currencies does ICICI Bank Money Transfer support?

7/10

Money Transfer service with ICICI Money2India is limited to 9 countries, while there is growing demand in global market for this service Money2India need to consider extending services to more countries - we rate ICICI Money2India 7 out of 10 for Market Coverage.

ICICI Bank Money Transfer Promo Codes & Offers

Canada to India
Get extra 40 paisa rate on first transaction
United Kingdom to India
Get 40% discount on commission
Australia to India
Get extra 35 paisa rate on first transaction

ICICI Bank Money Transfer Transfer Process

On Customer Support, Money2India has 24X7 helpline with Toll Free Numbers for USA, Canada, UK, Australia, Singapore and UAE. Toll free numbers are available for  NRIs when in India and Non Toll Free numbers for NRI’s in Hong Kong, Sweden and Switzerland. Money2India also have email support, online chat, request a call back and social media presence on Facebook. With all the above service you will get top notch customer service with Money2India to resolve any query ASAP.

User experience of ICICI Bank Money Transfer

9/10

For providing best user experience Money2India is adding loads for features to its technology suite as as Mobile app,  quick money transfer service in 3 steps, Siri integration and so on. We rate ICICI Money2India 9 out of 10 for User Experience.

Security : Is ICICI Bank Money Transfer Safe?

9/10

Money2India is 100% secure money transfer service with Firewall and 128 bit encryption Money2India safeguard your personal, financial and transactional details with international standard.

Money Transfer process is completely secured and we rate ICICI Money2India 9 out of 10 for Security.

ICICI Bank Money Transfer Exchange Rate

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed

Alternatives to ICICI Bank Money Transfer

ICICI Bank Money Transfer User Reviews and Ratings

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Worst ever customer experience at loan…

Review published ago

Worst ever customer experience at loan section

by Kathirvel Mani

Worst ever customer experience at loan…

Review published ago

Worst ever customer experience at loan section

by Kathirvel Mani

ICICI Bank one of the 3rd grade Chutia…

Review published ago

ICICI Bank one of the 3rd grade Chutia Bank... Majburi me 1 star dena pada

by Babai Darpan

ICICI Bank one of the 3rd grade Chutia…

Review published ago

ICICI Bank one of the 3rd grade Chutia Bank... Majburi me 1 star dena pada

by Babai Darpan

Great Customer service

Review published ago

My customer service experience at the ICICI bank of the Calgary Branch with Yashu Carla was excellent. I am very grateful that she was able to help me during my personal situation and I had successfully transferred over the fund to the bank in Canada. Initially, it was a frustrating for me to deal with the bank in Kolkata. My sincere appreciation to Ms. Yashu for helping me out with her great customer satisfaction manners. I am looking forward to have future business with the ICICI bank.

by uma kar

Great Customer service

Review published ago

My customer service experience at the ICICI bank of the Calgary Branch with Yashu Carla was excellent. I am very grateful that she was able to help me during my personal situation and I had successfully transferred over the fund to the bank in Canada. Initially, it was a frustrating for me to deal with the bank in Kolkata. My sincere appreciation to Ms. Yashu for helping me out with her great customer satisfaction manners. I am looking forward to have future business with the ICICI bank.

by uma kar

Which bank is good in india?

Review published ago

I see all bad reviews and i agree with you. So as an NRI which bank in India has a good service?

by ash

Which bank is good in india?

Review published ago

I see all bad reviews and i agree with you. So as an NRI which bank in India has a good service?

by ash

I am calling since 4 days to open my…

Review published ago

I am calling since 4 days to open my upi. But now Ichisaibank's customer care has removed the i mobile app from my phone. How sad. My contact number is +4477721541380 I want to solve my problem 🙏🙏🙏

by NAUSHAD SAID

"Their communication is very poor

Review published ago

"Their communication is very poor. It took two months to initiate the process for my business account application. After gathering information about my life and business, they would disappear for two weeks at a time, only to reappear and request more documents every week. I consider myself lucky that I didn't proceed with opening an account with them due to their terrible customer service."

by Customer Bassam Tarakji

I visited the ICICI Bank Branch at…

Review published ago

I visited the ICICI Bank Branch at Mississauga, Ontario; on Tuesday, March 19, 2024; to validate their KYC protocol relating to my account, surmount Online Banking challenges and other issues. Ms. Daniya Grover greeted me warmly, apologised for the short wait and proceeded to hear me out. Through oversight, I had filled in relevant information in the KYC, but apparently I had used forms that have since been updated. As a result, Daniya input the information for me. I was struck by her polite demeanour and professionalism. I watched in awe as she rapidly and efficiently navigated and input data in the KYC, Online Banking and other allied ICICI Bank forms. For me, it was a rewarding experience. Daniya seems to have vast Executive potential. Truly an immense asset to ICICI Canada. Thank you so much Daniya. Your timely assistance is greatly appreciated.

by Herman Lobo

Worst bank ever seen

Review published ago

Worst bank ever seen every time focus how to collect extra money from customers though the customer have 10 years relation they don't bother

by mohammed irfan

Three months to open NRI and NRO…

Review published ago

Three months to open NRI and NRO account. Customer service and crm are clueless. COO and CEO teams non responsive. If you are NRI never go with ICICI direct

by Balaji

If you are an NRI don't do banking with…

Review published ago

If you are an NRI don't do banking with them They are very inefficient and ask for too many documents again and again Even KFC is like a big task and they will lock your account

by ashok varma

Opening of a new branch to compete SBI & Bank of Baroda

Review published ago

Dear Sir/Madam, I have made several attempts to send this request by email, but there is nothing on Google! Hence, here it is. I wish to suggest opening a new branch in Karcheliya, Dist Surat. Your nearest existing branches are located in Bardoli & Navsari (Gujarat), approximately forty-five minutes to an hour away from Karcheliya. We would appreciate a new branch to better serve our community compared to the nearby SBI and BOB branches. Currently, we are serviced by SBI, BOB, and Dist Co-Op Bank, all of which have a two-star ranking. As an account holder with both banks for over 40 years, I have consistently faced issues with face-to-face and net banking. I maintain three NRE, NRO, and FD accounts with both banks. Their networks frequently experience downtime, OTPs are not sent, password problems often lead to login failures, and the branches are slow to assist with unlocking accounts or processing transactions. Karcheliya is surrounded by 18 villages with substantial agricultural income and numerous NRI residents. I propose sending a team to investigate the feasibility of opening a new branch with modern décor and a high level of service. We are tired of receiving poor service and believe a successful venture would be mutually beneficial. Competition is overdue, and existing branches should acknowledge the changing times. If interested, I am willing to offer three plots for building a new premise, achievable within 50 lakhs (approximately NZ $100,000). Please contact me to arrange a meeting with my representative in Karcheliya. Even if you are not interested in building a bank on my land, I strongly advocate for the presence of a new branch to better serve the community and expand your operations.

by Harish

BBC Icici con!

Review published ago

Just look at the way they con their customers read the news India ICICI bank: 'My bank manager stole $1.9m from my account thus was on BBC site.

by Hament Kotadia

I have address my complaint to ICIC CEO…

Review published ago

I have address my complaint to ICIC CEO , Mr.Anup Bagchi and I want my complaint number and proper investigation for all this delay and wrong information provided to us from so many months and harassing my mother. Kindly stop wasting our time by exchanging email without even proper response. Kindly please update me about my complaint which I made with ICIC CEO, Mr. Anup Bagchi 2 weeks back. So long delay in my complaint and no manager have curtosy to take action and solve this complaint so far, what kind of a customer service is this ??? all the delay's and harrasement you did with my old age mother is a clear picture that it's been done purposely by ICICI to get away with all customers hard money which they have with your insurance policy by trusting on ICICI , its so dissapointing and waste of our time by behaving in such a inappropriate unprofessional way from so many months even after making complaints still no action taken for our complaint nor they check their previous email what they send why this all mistake happened by your end .....still no updates no answers......this shows that's its all a scam build by ICICI to trap customers

by Shahla Assadi

ICICI Harrassment to close PINS Demat account

Review published ago

I raised a request to close PINS and Non PINS demat accounts and submitted paper work on 17th November. ICICI guys have closed my trading accound and non PINS account but asked to me to raise a new request to close PINS account. Troubles started from that time, they claim documents not received first, now they acknowledge documents have been received (closure request form and Client Master Copy) to close account and transfer about 5 lakhs worth of shares to Kotak. Till date, they do not respond to emails or calls and the account still open. Now, I started getting letters from the stocks that they are unable to deposit dividends and ICICI sends an email to pay Rs.800 for the account I cannot access nor would like to keep it open. This is the my worst customer experience from an Indian Bank. I am a UK based NRI, sent documents twice and also when I was in India submitted documents in Khairtabad branch in person on 17th November 2023, still waiting to close the account and access stocks.

by Krishna Vishnubhotla

The worst kind of ATM service

Review published ago

The worst kind of ATM service. The one on Raiya Road - the machine has been down since over 1 year and they are not interested in even attempting to address it. The air cooling there doesn't work. There is no cash EVER. Dogs sleep in there, lights are flickering. And what amount do they charge to process ur cheques n bounces and issuing documents? Farce...

by priyanka upadhyay

Absolutely disgusting

Review published ago

I will never use nor recommend this bank again. Absolutely no care from either the customer service or the branches. Put a hold on the account because someone transfered £10! The branch raised a complaint without being asked to and this has put s further hold on the account, none of this was explained and they have left a family with one disabled adult and 2 young children with no access to the money they need for food, heating or anything else. Absolutely disgusting

by katie

worst customer service

Review published ago

customer care is of very less quality and for an NRI it is very difficult to get any services done. There is no responsibility for the person who is talking and gives whatever information he/she thinks it is right. This deviates very much with reality though. every time there is new solution which never works. The internet banking is a joke. As an NRI I cannot complain on any of these things. Also the so called RM manager is useless.

by pranava sai

Cheap bank service

Review published ago

Cheap bank service. Customer care executive are not experienced. They don't have any kis cheez ki deduction hui hainkis ki deductions krni. They don't have manners how to treat with customers.such a pathic people's. I recommend to all don't go with this bank for any account saving current or etc.

by Travel Guide

Piravom branch Staffs have a periodic…

Review published ago

Piravom branch Staffs have a periodic behavior pattern..one season they are nice next section they are irresponsible people (personal loan department)

by Alex John

It has been a mixed bag with ICICI

Review published ago

It has been a mixed bag with ICICI. They have a long way to go as far as their app is concerned. Pros: They have a branch in almost any city of the country They have very good offers on credit cards They have an integrated portal for all banking needs at one place Cons: The app and website are very slow There are a lot of bugs in their app The OTP does not arrive on time many times Their customer support is not good. Also, there is a long winding path to actually reach a human. They try to make it as difficult as possible to reach a human. FD interest rates are slightly lower than some of the new banks.

by Anupriya Kumar
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