ICICI Bank Money Transfer Reviews 2023

1 stars based on 615 reviews

Send Money To Rate
USD INR ₹ 81.27

ICICI Bank Money Transfer Review by Exchange Rate IQ

Overall rating
9 /10
Send money to India using secure and cost-effective online money transfer service that is ICICI. Benefits of ICICI:
  • Secure transfers from any bank overseas
  • Wide range of online services
  • Secure your online transfers
  • Wide range of delivery options
  • Online tracking of money transfers
  • Cost efficient and competitive exchange rates
  • 24X7 Service Commitment

Review of ICICI Bank Money Transfer :

Incorporated in 2000, ICICI Money2India is powered by ICICI Bank Ltd, one of the oldest online remittances service for NRI’s for transferring money to India from around 9 countries. With Money2India you can send money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA to a beneficiary in India (In any bank account).

On Technology point of view, Money2India is constantly working to provide best user experience and help NRI’s transfer money with ease. Few key features introduced are:

  • Transfer money in just 3 clicks.
  • Transfer money using mobile apps.
  • Transfer money via voice command to Siri.
  • Automated recurring money transfer.
  • Using inter banking platform, ICICI NRI account holders can do international money transfers.
  • Pay bills to nearly 100 services directly via Money2India like telephone bills, Insurance premiums, prepaid mobile recharge and so on.
  • Fixed exchange rate - With this one can lock the exchange rate and transfer fix amount in rupees.
  • Biometric login for mobile app.

Money2India is rated 9 out of 10 for NRI’s who wish to transfer money from Australia, Canada, Hong Kong, Singapore, Sweden, Switzerland, UAE, UK and USA. Money2India is part of India’s largest private sector bank which makes service mush faster. NRI’s who are doing banking with ICICI bank will get direct benefit of M2I service. Money can be transfer online and offline via both the modes.

Pricing : How much does ICICI Bank Money Transfer cost?

7 /10

On Pricing or service charge we rate ICICI Money2India 7 out of 10 as we still feel that in some corridors fees are higher than average on small amount transfer.Please find below the charges on different amount by countries.

From USA to India

    Fixed Rates

    • Free Money Transfer on and above INR 65,000.
    • Below 65,000 INR – 3 USD service charges

    Indicative Rates

    • Free Money Transfer on and above USD 1000.
    • Below 1000 USD – 3 USD service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From Australia to India

  • No service charges

From Singapore to India

  • No service charges

From Canada to India

  • Free Money Transfer on and above 1500 CAD
  • Up to 1500 CAD – 4 CAD service charges

From UAE to India

  • 15 AED service charges

From Hongkong to India

  • No service charges

From Switzerland to India

  • Free Money Transfer on and above 1500 CHF
  • Up to 1500 CHF – 4 CHF service charges

From Sweden to India

  • Free Money Transfer on and above 8000 SEK
  • Up to 8000 CHF – 20 SEK service charges

From UK to India

    Fixed Rates

    • Upto INR 41,875 – 0.74%
    • From INR 83,751 and Upto INR 125,625 – 0.60%
    • From INR 125,626 and Upto INR 167,500 – 0.58%
    • From INR 167,501 and Upto INR 251,250 – 0.57%
    • From INR 251,251 and Upto INR 400,000 – 0.56%
    • From INR 41,876 and Upto INR 83,750 – 0.65%
    • From INR 400,001 – 0.55%

    Indicative Rates

    • Upto GBP 500 – 0.74%
    • From GBP 501 and Upto GBP 1000 – 0.65%
    • From GBP 1001 and Upto GBP 1500  – 0.60%
    • From GBP 1501 and Upto GBP 2000 – 0.58%
    • From GBP 2001 and Upto GBP 3000 – 0.57%
    • From GBP 3001 and Upto GBP 10000 – 0.56%
    • From GBP 10,001 and Upto GBP 650,000 – 0.55%

Transparency: Does ICICI Bank Money Transfer have any hidden fees?

9 /10

Money Transfer process with ICICI Money2India is complete transparent, you will get update from Money2India on every stage from initiating the request till receiving money in recipients India account - we rate ICICI Money2India 9 out of 10 for Transparency.

Transfer Speed: How long does it take to send money through ICICI Bank Money Transfer?

8/10

On website Performance and Money transfer Speed - we rate ICICI Money2India 9 out of 10 for Speed. Maximum case ICICI Money2India service do same day fund transfer when both the transfer modes are Bank to Bank.

Pay in Option with ICICI Money2 India are Direct from Foreign Bank Account or CashCard, where Pay Out Option with ICICI Money2India are Any Bank Account in India or CashCard or demand draft which will be dispatched to your recipient in India.

Other then online money transfer,  ICICI Bank also provide Offline Money transfer service for Correspondent Banks and Foreign Currency Cheques. In Correspondent Banks, ICICI Bank has partnership with several banks and exchange houses to transfer money in India included Insta Transfer, Speed Transfer, and Demand Drafts. In Foreign Currency Cheque, ICICI Bank accept foreign currency cheques, travellers cheques, demand drafts, cashier orders, pay orders, and bankers cheques where money will be credited into your account form 1 business day to 21 business days.

Coverage: How many Countries & Currencies does ICICI Bank Money Transfer support?

7/10

Money Transfer service with ICICI Money2India is limited to 9 countries, while there is growing demand in global market for this service Money2India need to consider extending services to more countries - we rate ICICI Money2India 7 out of 10 for Market Coverage.

ICICI Bank Money Transfer Promo Codes & Offers

Canada to India
Get extra 40 paisa rate on first transaction
United Kingdom to India
Get 40% discount on commission
Australia to India
Get extra 35 paisa rate on first transaction

ICICI Bank Money Transfer Transfer Process

On Customer Support, Money2India has 24X7 helpline with Toll Free Numbers for USA, Canada, UK, Australia, Singapore and UAE. Toll free numbers are available for  NRIs when in India and Non Toll Free numbers for NRI’s in Hong Kong, Sweden and Switzerland. Money2India also have email support, online chat, request a call back and social media presence on Facebook. With all the above service you will get top notch customer service with Money2India to resolve any query ASAP.

User experience of ICICI Bank Money Transfer

9/10

For providing best user experience Money2India is adding loads for features to its technology suite as as Mobile app,  quick money transfer service in 3 steps, Siri integration and so on. We rate ICICI Money2India 9 out of 10 for User Experience.

Security : Is ICICI Bank Money Transfer Safe?

9/10

Money2India is 100% secure money transfer service with Firewall and 128 bit encryption Money2India safeguard your personal, financial and transactional details with international standard.

Money Transfer process is completely secured and we rate ICICI Money2India 9 out of 10 for Security.

ICICI Bank Money Transfer Exchange Rate

Transfer Type And Modes

Pay In Options

Bank
Cash Card

Pay Out Options

Bank
Cash Card

Service Mode

 Online

Exchange Rate Type

Fixed

Alternatives to ICICI Bank Money Transfer

ICICI Bank Money Transfer User Reviews and Ratings

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Worst customer service…

Review published ago

The customer service has gone worse in recent years. my parents were rudely treated at the Bank. Customer support does not the local language ( in our case Tamil). This makes it difficult for senior citizens I closed all my accounts with ICICI Bank and moved to SBI

by Anand Palanisamy

Worst customer service…

Review published ago

The customer service has gone worse in recent years. my parents were rudely treated at the Bank. Customer support does not the local language ( in our case Tamil). This makes it difficult for senior citizens I closed all my accounts with ICICI Bank and moved to SBI

by Anand Palanisamy

One of the worst customer services of…

Review published ago

One of the worst customer services of any bank

by S Pannakar

One of the worst customer services of…

Review published ago

One of the worst customer services of any bank

by S Pannakar

Waste of Time

Review published ago

Their banking is not customer friendly. You go the branch they are pitching in nonsense. They don't know how to talk to customers. I would switch to Axis or Hdfc Bank. They don't even aid you incase of fraud. Worst Pathetic. Be Aware and Careful.

by Adarsh Modi

Waste of Time

Review published ago

Their banking is not customer friendly. You go the branch they are pitching in nonsense. They don't know how to talk to customers. I would switch to Axis or Hdfc Bank. They don't even aid you incase of fraud. Worst Pathetic. Be Aware and Careful.

by Adarsh Modi

Passbook updation experience is very…

Review published ago

Passbook updation experience is very very bad. Never got the service in first visit. For this simple task I have to attend the bank twice or some time thrice!

by Kiran Chaudhari

Passbook updation experience is very…

Review published ago

Passbook updation experience is very very bad. Never got the service in first visit. For this simple task I have to attend the bank twice or some time thrice!

by Kiran Chaudhari

Incompetent services from the back end system

Review published ago

I would have rated the bank 5 stars if this was not happened to me.. it was just a simple request to update the number.. they said it will be done in 24 hours however it's been 96 hours now and still the request is not completed... They will irritate you with the incompetent services.. initially I have told them that my salary is on the way and I need to get this done quickly 24 hours are fine I would have gone with it. But this service sucks and I am so much irritated and helpless as well.. there money in my account which I can not debit due to there incompetent service the hights of lazyness...

by Game Grumps

They have pathetic customer service

Review published ago

They have pathetic customer service! They don't even disclose a branch phone number to the public! I mean what kind of customer service is that?! This simple fact speaks volumes about ICICI bank's commitment to it's consumers..!! Had a series of bad experiences with the bank's people, especially the Palakkad branch in Kerala.

by Suraj P

They even don't deserve 1 star.

Review published ago

They even don't deserve 1 star.. False information, no proper documentation, even don't know how to talk to customers. Product application online is just a drama..they fool customers by switching executives..question our integrity. They Even Send whstup voice notes, if we request for status of application .Stay away from ICICI.. Pathetic!!

by Praveen Menon

Hopeless call center....calling from…

Review published ago

Hopeless call center....calling from app.and registered mobile number is not considered and call gets auto disconnected...how to seek help in banking concerns

by Reena Saluja

Pathetic Support and deceiving customers

Review published ago

I have faced an issue with the Amazon Pay ICIC card and created a ticket via email and phone multiple times. Still got no response via email. When I talked with the support agent, every time they simply put a call on hold for an hour and then abruptly hung up the call. I am absolutely gutted with #icicibank support😡😡😡😡. If I didn't get a resolution to my issue today, I will return the card. This is your final warning. ⚠Don't reply to this review with your same*** comment: "Thank you for writing to us. For any queries relating to career opportunities, please email us at *****. Regards, Team ICICI Bank"

by Bala

Terrible service - go elsewhere

Review published ago

Terrible service, rude staff, all round poor service. Incompetent. I arrived at the harrow branch 1 hour before closing and got told to wait outside and they closed the door, multiple people left waiting outside - I was 'allowed' in after 45 minutes and told that I needed more ID, even though I brought in what the icici contact centre had asked me to bring in (in writing as well). Asked for the manager, but no point really. Just as rude. No apology from anyone from ICICI on my wait outside, misinformation or general lack of customer service.

by Rush Pal

Most bakwas bank ever

Review published ago

Most bakwas bank ever. I'm cancelling my bank account to them . I have been a victim of fraud on 27/11/22 for 20000. And the bank has issued a shadow credit as I had a general diary logged with the local police station in Kasba,Kolkata. Now the bank has decided to close the SR or shadow credit raised without any intimation and consent. I have decided if possible close down my bank accounts with ICICI.

by Megha Bagchi

One of the pathetic bank to get any…

Review published ago

One of the pathetic bank to get any credit card or loan, I have a credit score of 740+ with credit cards with all other banks. They don't have an answer for the credit card denial, don't waste your time with them. Try some other bank pathetic customer service and answers. I got another credit card approved from other bank rather than them. They need all info then they waste your time calling you thrice a week then they deny you giving you credit and guess what after their denial your credit score will get a hit. Honest suggestion this is good for nothing bank, try your luck other wise.

by Anshul Bhatt

Opening NRI accounts was a nightmare!

Review published ago

I completed paperwork to open new NRO/NRE account while in India. It was the worst banking experience I ever had in my life. Their customer service (BM/RM level) is a nightmare. They will never call you back or respond to your request. It has been over 10 days and I still don't know the fate of my deposit cheques. Their online system is another nightmare. Strictly avoid this bank!

by Shekhar

Worse management

Review published ago

No any customer support We side hrs Saturday 4.00 They close 2.00 Just stick notice @ bank Answer We side not updated Students suffering lottttt

by upen dalwadi

I live in USA and I have a power of…

Review published ago

I live in USA and I have a power of attorney holder in Jammu India. I have accounts in Jammu branch since 2011..All my accounts are in dormant now . I have been trying to activate my accounts and have sent the requested docs a several times, each time a different rep tells me send papers again and again. Anyways I did and then I was told that all we need to verify my phone number which I have picked their phone at least 4 times and got verified but not satisfied yet . They are holding my money for no reason and I can not do any transactions. Horrible! Horrible! It’s private institute not a government. Do not ever bank with ICICI.

by Pardeep sharma

Very poor customer service

Review published ago

Poor customer service.

by sunanda kaul

ICICI Ansal Plaza Gurgaon - Unprofessional Staff

Review published ago

This review is regarding ICICI Ansal Plaza Branch Gurgaon. We have corporate account with them since 2017. Whole team of unprofessional and lying staff. Facing issues for over an year now. Current issue is of availing FDOD facility, wherein firstly they delayed FD generation by over 10 days. Then they issued an 'Inquiry Only' card making our ATM Debit card inactive. Now we are in no position to make any online transaction and pay for our company's subscriptions. RM says we must have thought about this before applying to FDOD! While they never disclosed it earlier in a desperate attempt to make sales; now they blame us for this issue! I have been following up on calls and via personal visits for over a month now, earlier to avail FDOD and now for issue in cards. They seldom respond to calls and if they connect, try passing the blame on to others.

by Nishant Saini

Vile Parle East Branch

Review published ago

Vile Parle East Branch - Worst of the Worst customer service. Staff is extremely unprofessional, rude and arrogant, start yelling and screaming, get upset on approaching them for smallest enquiry. Try to avoid or ignore any enquiry by customer. They don't even deserve one star. If possible I could give them "0"

by Sukhada Sapre

I have been trying to activate/unfreeze…

Review published ago

I have been trying to activate/unfreeze my account from past 4 months. I have filled in and given all forms in person, till date i have not received any acknowledgments or any updates on that. Calling them and going through the same process is very painfull

by secool

Extremely bad and rude…

Review published ago

Extremely bad and rude service.Everything is extremely horrible here-especially customer service

by Sukhmeen Kaur
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