Placid Express Review: Transfer Money Online 2019

5 stars based on 1058 reviews

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Placid Express Review by Exchange Rate IQ

Overall rating
9 /10

Here the experts of Exchange Rate IQ discuss everything that you need to know about Placid Express Money Transfer Company by providing best and unbiased reviews. This independent review of Placid Express provides how can you send money abroad? Can you trust the services of the company? How much the company charge as transfer fees?

Placid Express, fully owned subsidiary of Placid NK Corporation D/B/A Placid express is a US-based money remittance corporation. The company has its headquarters in New York City, USA. It offers international money transfer from US, Italy and Spain to more than 30 countries. Its services are also available via agents and partners in the UK, Malaysia, and U.A.E. Its speciality is person to person transfer. Small businesses can become its money transfer agent with its recently launched “Join the Network” solution. This will help them to provide money transfer services to their customers and earn a generous commission as well as bonuses. Some of the benefits of using Placid are:

  • Cash Pickups option
  • No Hidden Fees
  • No Intermediaries
  • Beneficial for Small Businesses
  • 100% Money Back Guarantee
  • 24/7 Phone and Online Support

Review of Placid Express :

Founded in the year 1996, Placid Express offers money transfer services in various countries including Bangladesh, the Philippines, Nepal, Sri Lanka, and Pakistan. It has A+ Rating from BBB and supports transaction in 30+ countries with the help of its agent partners and direct bank partners. These partners help the company in providing speedier transactions.

Placid Express Money Transfer Company has highly attractive exchange rates and service fees which range in between $0 to $230. It offers money remittance from a bank account, debit or credit card. It also offers instant SpotCash pickups at some authorized locations.

Like its services, its assistance is also available 24/7. It also employs the best in-house security, so that you can stay worry-free with your data.

Overall we rate 9 out of 10 to Placid Express.

Pricing : How much does Placid Express cost?

8 /10

Customers using the money remittance services of Placid enjoy competitive exchange rates. The rate gets locked once you begin the transaction and remain the same until the transfer is completed. The rates offered by Placid are comparable to many other remittance companies and banks.

Fees charged by Placid Express for transferring money ranges between absolutely FREE to 230 USD. The fee is charged on the basis of the country you want to send funds and option you choose to send. If you are transferring funds through debit or credit card, the fees would be high, but you can expect the speed in transferring. But if you are transferring the funds from a bank account, then it costs less but takes more time.

Below is the summary of fees that Placid Express charge for various payment options:

  • 0 to 5 USD for a bank account transfer.
  • 0 to 230 USD for transferring through debit or credit card.

Transparency: Does Placid Express have any hidden fees?

9 /10

Placid Express Fxonline is very transparent on its exchange rates and fees. The exchange rate will be locked in once you start the transaction and remain the same until the funds are released. The fee charged by the company is clearly shown in the transaction. One can also compare the fee and rate of exchange for various transfer options as well as countries on its website. However, one cannot send more than $2,400 weekly. Arizona residents are further limited to send up to $999.99 daily with wekly limit of $2,400. This limits the large transfers on Placid and user need to wait for a week to transfer more amount.

When it comes to transparency, then Placid Express online is offering great services to users. The customers can track the Placid transaction through unique transaction number provided to them after its completion. If the recipient is picking up the cash, then they will need to provide this number to the agent who will release the funds. There is 24/7 customer assistance available on mobile apps, phone and email, so, customers can ask for more details of their transaction there. The company also sends email for confirming the transaction to the users. You can login to Placid Express here for starting your transaction or for tracking it.


Transfer Speed: How long does it take to send money through Placid Express?

8/10

If you are transferring amount through Placid, then the transfer speed varies according to the payment option. The amount will receive by the recipient within hours if the transfer is completed through debit or credit card. But if the transfer is performed through the bank account, it may take 3-5 working days approximately. The first transaction may also take 3-5 working days due to the validation process performed by the company. However, the sender and receiver validate the transaction, it can be cleared in a day.

States of the US where Placid Express is available

The company has also partnered with many banks so that it can offer speedy transactions to the customers. But it is not offering its services in all the states of USA. The people living in the following states can use the services of Placid Express:

Alabama Florida Michigan
Alaska Georgia Montana
Arizona Illinois Nevada
California Kansas New Jersey
Connecticut Louisiana New York
Delaware Maryland North Carolina
Ohio Rhode Island Texas
Oklahoma South Carolina Utah
Oregon Tennessee Vermont

Coverage: How many Countries & Currencies does Placid Express support?

8/10

Countries Supported by Placid Express

With Placid Express, one can transfer online money from the US, Italy and Spain to 26 countries of Europe and Asia. It has also partnered with banks in Spain, UK and U.A.E., so users from these countries can transfer the funds through SpotCash service of Placid. You can find the Placid Express locations for cash pickup here. However, it offers its services only in the few states of the USA, which are listed in the table above. The countries where it has already enable online transfers through bank and debit/credit cards are:

Bangladesh Columbia Dominican Republic
Ecuador El Salvador Guatemala
Honduras India Indonesia
Malaysia Morocco Nepal
Pakistan Panama Philippines
Senegal Sri Lanka Vietnam

The company has vast opportunities to grow to become the leading transfer corridor in the world. This is because it is offering services in limited countries and only to individuals. So, those who want to perform the business transfer, as well as charity transfer, could not use the services of Placid Express.

Placid Express Promo Codes & Offers

United States to Pakistan
New Customers Get $10 Amazon.com gift card when you send at least $100.00 and Send at least $201.00 and your transfer is free
United States to Philippines
New customers - Get more exchange rate up to $1000
United States to India
New customers - Get more exchange rate up to $1000

Placid Express Transfer Process

Send Money Online with Placid Express

  1. Go to the website of Placid Express and Click on “Send Money Now” in the mid of home page.

  2. Enter all the personal details to create a free account with Placid and click on “I Agree, Create Free Account”.

  3. You will receive the confirmation mail on your registered email ID. Click on the link provided in the mail.

  4. Your account is now registered.

  5. Now enter your email address and password to start the transaction.

  6. Enter the important details of the recipient.

  7. Select the payment and payout method.

  8. Enter the amount you want to send through Placid.

  9. Double-check the details of the recipient and send the money.

  10. It will provide you a transaction number through which you can track your transaction.

Send money with Placid Express

Placid Express send money to India

Placid Express has been providing its services from the past 20 years, where it helps you to transfer money from the USA, Italy and Spain to a number of countries and one of them in India. So you can send money to India in an economic or express way depending on the emergency of sending funds at nil transfer fees. The Express facility will deliver money in 24 hours and charge no fees if you transfer from the debit card while Economy transfers deliver money in 3-5 days, with zero transfer fees from a bank account or ACH transfer.

Currently, the company is partnered with YES Bank, State Bank of India, ICICI Bank, HDFC Bank, Punjab National Bank and CitiBank. These banks also provide cash pickup services on behalf of the company to recipients.

Placid Express money transfer Bangladesh

Placid Express works as cash pickup service in Bangladesh, so if you send money from the USA, Italy or Spain to Bangladesh, your recipient can receive the money from the spotCash pickup centre. The amount can be transferred from a bank account, debit card or credit card. Although the transfer from a bank account is cheaper and takes approximately 3-5 days, transfer from debit card and a credit card are expensive and reach the recipient in 24 hours. Besides, the debit and credit card companies may charge extra for providing their services.

Placid Express Malaysia money transfer

Placid Express is not providing its online money transfer service for Malaysia, however, it has an exchange centre there in Kuala Lumpur. This centre provides cash pickup services to the recipients if client sends money from any other country to Malaysia.

User experience of Placid Express

8/10

Placid Express Money Transfer is one of the most trusted platforms among users. Once you select the country where you want to send the amount, it will provide you with the transfer rate for both existing and new users. However, new users can only use bank account transfer and not card transfer because it takes 3-5 days to register them on their process. This highly responsive website provides the rates and fees that you need to pay for the transfer. All you need to do is select the country and enter the amount you want to transfer, and it will show all the details with just a single click.

Placid money transfer has Android and iOS Apps. Here you cannot look for rates easily. One needs to sign up or sign in to check the rates and fees (this is what you have not to do on Exchange Rate IQ’s Android App and iOS App). Placid Express ask login from users to track the money transfer transaction. For downloading the Placid Express apps, click here: Android App or iOS App.

If we talk about the transfer convenience, then Placid Express online money transfer uses Visa, MasterCard and Discover card which will deliver funds in 1 to 24 hours. You can also transfer the funds through bank accounts which will deliver in 3-5 days. If you are transferring amount through Placid Express to India through bank account, you can send it without paying any fees. It does not accept Money Market accounts, crypto currencies and American Express Card. So, those who hold these options could not transfer the money through Placid. Bank deposit and SpotCash are the most popular options used by users are Placid.

For user experience, we rate Placid Express 8 out of 10. Many users are not satisfied with its app services as well as it offers services in some countries only.


Security : Is Placid Express Safe?

10/10

With most of our daily lives are conducted online, it’s necessary to know how much secured we are and especially when we conduct online transactions. Placid Express secures your data and privacy by utilising high-grade encryption and other services. It uses Norton Secured SSL Certificate, which is the most trusted certificate provider. Besides this, they keep an eye on every transaction and rejects payments from bank accounts that are not on sender's name. The company is also registered with US regulatory bodies and others in Canada, Italy, the European Union and Malaysia.

All these security measures of Placid Express online are best in class, and we believe it is enough to provide physical and digital security for online transactions. Therefore, Placid deserves 10 out of 10 in this category.


Placid Express Exchange Rate

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Placid Express FAQ's

What are the money transfer options available in Placid Express?

The company offers two money transfer options, spotCash and bank transfer. In spotCash, you can transfer funds which can be picked up by the recipient in cash at any of the Placid Express’ payout location in the recipient country. In bank account transfer, the amount will be directly credited to the bank account of the recipient.

Discuss this question

Does Placid Express process transfers from debit and credit card?

Yes. Customers can use their VISA, MasterCard and DISCOVER branded debit as well as credit card. These cards must be issued by a US based bank or financial institution and the transferor must have the physical possession of card with his/her name on it.

Discuss this question

Will I need any documents to complete verification of my ID?

Yes. You will need any of the government issued-IDs such as passport, driver’s license or state ID for completing the verification of you Placid Express account.

Discuss this question

What is the minimum and maximum transfer amount at Placid Express?

There is no minimum transfer amount at Placid, while one can send up to USD $2,400 or similar amount in other currencies per day 7 days a week.

Discuss this question

Alternatives to Placid Express

Placid Express User Reviews and Ratings

reviews powered by trustpilot

I initiated my first transfer with…

Review published ago

I initiated my first transfer with Placid.net from U.S. to India on Oct 31, 2019 and on the same day received an email that I had to send my selfie, bank statements, pay stubs, drivers license. Also, within a day, thousands of dollars were taken out of my account. I sent all of these documents, with the hope that my mother will receive the money within a day or two. Then, I received another email on Nov 3 that my account was sent for additional verification and that my emailed documents will no longer be accepted and that I will need to upload them to the placid.net website. I immediately complied and did that as well on the same day. I called and confirmed that they had my documents, and they verified this over the phone. On November 6, I received an email that my transfer was cancelled. I called to check what happened and they said they couldn't verify my account. I was flustered, but understand each company has their own practices. I thought I had learned a good lesson, not to go with companies I did not know about at all. They promised my money would be returned to me within two business days (Nov 8). On Nov 11, I still did not have my money, so I called again and heard that it actually takes 3-5 business days (Nov 12/13), and that they had raised a ticket with their "Processor Team" who would return my money. I was pretty angry by this point, but just wanted "My Money" back. But, I still don't have my money back to me today (Nov 14). Now, I am concerned that the whole operation is a scam for looting people's money and all the positive reviews are manufactured. I called again and have been promised that I should hear from their team by Friday (Nov 15). I am deeply disturbed by the unscrupulous business practices where the company takes money out of your account immediately (even before the critical step of verifying the sender or the transfer), but takes over 15 days to return it. Processor Team 400 1st Avenue, New York

by Krishna

I initiated my first transfer with…

Review published ago

I initiated my first transfer with Placid.net from U.S. to India on Oct 31, 2019 and on the same day received an email that I had to send my selfie, bank statements, pay stubs, drivers license. Also, within a day, thousands of dollars were taken out of my account. I sent all of these documents, with the hope that my mother will receive the money within a day or two. Then, I received another email on Nov 3 that my account was sent for additional verification and that my emailed documents will no longer be accepted and that I will need to upload them to the placid.net website. I immediately complied and did that as well on the same day. I called and confirmed that they had my documents, and they verified this over the phone. On November 6, I received an email that my transfer was cancelled. I called to check what happened and they said they couldn't verify my account. I was flustered, but understand each company has their own practices. I thought I had learned a good lesson, not to go with companies I did not know about at all. They promised my money would be returned to me within two business days (Nov 8). On Nov 11, I still did not have my money, so I called again and heard that it actually takes 3-5 business days (Nov 12/13), and that they had raised a ticket with their "Processor Team" who would return my money. I was pretty angry by this point, but just wanted "My Money" back. But, I still don't have my money back to me today (Nov 14). Now, I am concerned that the whole operation is a scam for looting people's money and all the positive reviews are manufactured. I called again and have been promised that I should hear from their team by Friday (Nov 15). I am deeply disturbed by the unscrupulous business practices where the company takes money out of your account immediately (even before the critical step of verifying the sender or the transfer), but takes over 15 days to return it. Processor Team 400 1st Avenue, New York

by Krishna

Best service ever !!!

Review published ago

Best service ever !!!! I sent money many times with Placid Express. The money is credited on time.

by Kareen Parvez

Best service ever !!!

Review published ago

Best service ever !!!! I sent money many times with Placid Express. The money is credited on time.

by Kareen Parvez

I have been using placid atleast for…

Review published ago

I have been using placid atleast for about 3-4 years now. It's not the same as before now. My last transfer was delayed because of a fault at their side of not looking at the email, I had sent them immediately with the document proofs they requested. When I enquired why the amount didn't get credited on time as promised, their customer service informed me that they are waiting on my passport/utility bill document to approve the transfer which I had sent them 3 days earlier. When I informed of the same, he didn't even had the curtesy to apologize but just informed Ok, will approve the transfer. However after he approved again it took another 1-2 days for the credit to appear. I had emailed about this to their webplacid email and no response after following up also. I lost the confidence. I am sure they will respond back to this in this review asking to email details on the same email address to look at which is a wast of time. Now there are many better services around who has got good customer service and better professionals. All positive reveiws seems to be in one line and I doubt how many are very geniuine. I recommend Better go with other options who has got some customer curtesy and the right attitude towards the customer. Regards, Bala.

by Bala

I have been using placid atleast for…

Review published ago

I have been using placid atleast for about 3-4 years now. It's not the same as before now. My last transfer was delayed because of a fault at their side of not looking at the email, I had sent them immediately with the document proofs they requested. When I enquired why the amount didn't get credited on time as promised, their customer service informed me that they are waiting on my passport/utility bill document to approve the transfer which I had sent them 3 days earlier. When I informed of the same, he didn't even had the curtesy to apologize but just informed Ok, will approve the transfer. However after he approved again it took another 1-2 days for the credit to appear. I had emailed about this to their webplacid email and no response after following up also. I lost the confidence. I am sure they will respond back to this in this review asking to email details on the same email address to look at which is a wast of time. Now there are many better services around who has got good customer service and better professionals. All positive reveiws seems to be in one line and I doubt how many are very geniuine. I recommend Better go with other options who has got some customer curtesy and the right attitude towards the customer. Regards, Bala.

by Bala

Timely service

Review published ago

Timely service. And Awsome help at time

by Rahul Ramakrishnan

Timely service

Review published ago

Timely service. And Awsome help at time

by Rahul Ramakrishnan

It's overall good.

Review published ago

It's overall good.

by satish guvvala

Express 😂😂

Review published ago

Completed transaction online August 1st today it’s 14th August my mother waiting for money neither she got the money nor I got the refund I think the best way is to file a complaint with treasury department

by Imran Bashir

I have been using placid for over 6…

Review published ago

If you have 0 star I will give that,I have been using placid for over 6 years ,never have issue with my money transfer ,since now they are holding the transfer without any estimated time,went with other was in 5 minutes, customer service is also not helpful at all.me and all my family we are not satisfied any longer with placid therefore we will be leaving with placid completely.

by Md Hossain

2 Months i am following up and asking…

Review published ago

2 Months i am following up and asking to increase the transfer limit. No response. if u asked customer care they asked me to send email to webhelp but no one will response. Worst service in the world..Sorry to say this..

by kousican perumal

Excellent service by Kamrul and Placid…

Review published ago

Excellent service by Kamrul and Placid Team

by vishal bedre

Very good site for transferring money…

Review published ago

Very good site for transferring money to India and they are always quick and have better rates compared to xoom.

by Koushik Gopal

Worst in recent times

Review published ago

Worst in recent times. These people hold money beyond promised date. Customer care executives lie upon asking the status. I think some malpractice is going on with this business. They ask customers to post good reviews by paying them money. I do not feel my money is secure with them anymore.I stopped money transfer with them long back and switched to different provider. This is just a heads up to all people out here to be aware of this unethical business.

by Nick

Easy & Fast Transfer

Review published ago

Easy & Fast Transfer

by Mohamed Abdul Kader

It was quick and simple

Review published ago

It was quick and simple. The rate was good and the funds arrived very quickly

by JS

Got worst in Last few months

Review published ago

It's been 7 years I am sending money through them. They are getting worst day by day. The service used to be quick but nowadays they hold money it takes way longer than other services to approve transfer. This is my last transaction with you.

by Sayed Sohel

Don’t go with this service

Review published ago

The service was good before but recently they are trying to holding money from customers.. If customer wants to cancel cause of the delay.. They don’t allow to They don’t allow to cancel I goes to their place for last five days Their customer service is totally rude I would like to suggest all of you please don’t go with this service Otherwise you will gat the same

by Shimul Hawladar

On May 27

Review published ago

On May 27, 2019, i sent $1000 to Bangladesh from the Placid Located 73-07 37th Road. On May 31, 2019, around 6:30PM, i went to the same location, and asked for the status of money transfer. Mentionable that Front desk associate was so much into her phone that she did not even see me. I had to knock at the glass window to get her attention. There goes my day! Associate, with an attitude, told me, " I can only provide you the status of money transfer if you give me Invoice or tracking number". I did not have the invoice number with me. So i asked, "I have my account with you guys. Let me give you my phone number so you can look at my account". She, with an affirm voice, said, " Sir, i told you i cannot check the status of the money transfer unless you give me the invoice number". At that point, she got on my nerve, and i asked " How do you send money?". "Oh we send money from your account, sir" she replied. Then i asked " You are telling me you can only send money, but you cannot check the status of any money transfer from my account?". With a cold look , She said "NO". I have been a loyal customer of Placid for last 15 years, and never had this issue. Suddenly this girl wanted to impose her new rule! Then i called placid compliance department to verify her information. Compliance dept told me " The girl is wrong. She can check the status of the transfer from my account". I am not sure how placid keeps this kind of incompetent employee. Employee like her needs to be either trained or replaced. I believe i need to take my loyalty to some other agency. Its time for me to move. There are lots of other agencies in Jackson Heights who send money with less fees and less hassle.

by Democrat Pupil

Had a great experience.

Review published ago

Had a great experience.

by Rajesh

Customer Service Chios to Correction

Review published ago

Problem: I have initiated a transaction with placid and placid requested some additional documents to process my transaction. Since I have additional questions on why they are asking my personal data, I called the customer service. The customer service representative response was very in appropriate and very unprofessional. Not willing to listen to my questions at all and doesn’t have patience to answer. Update: Since I wrote the review about my bad experience, Ismail (Placid Floor Manager) called me and explained the corrective actions he has taken to make things corrected. That was the only concern I have expressed and it is addressed, hence updating the review with positive star rating.

by Suman

Good

Review published ago

Good very .thank you

by Masud

Great service

Review published ago

Great service

by Fatima
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Placid Express Company & Contact Info

Address:- 400 Post Ave, Suite-101, Westbury, NY 11590
Email:- [email protected]
Phone:- 1-877-889-7021
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