Placid Express Review: Transfer Money Online 2020

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Placid Express Review by Exchange Rate IQ

Overall rating
9 /10

Here the experts of Exchange Rate IQ discuss everything that you need to know about Placid Express Money Transfer Company by providing best and unbiased reviews. This independent review of Placid Express provides how can you send money abroad? Can you trust the services of the company? How much the company charge as transfer fees?

Placid Express, fully owned subsidiary of Placid NK Corporation D/B/A Placid express is a US-based money remittance corporation. The company has its headquarters in New York City, USA. It offers international money transfer from US, Italy and Spain to more than 30 countries. Its services are also available via agents and partners in the UK, Malaysia, and U.A.E. Its speciality is person to person transfer. Small businesses can become its money transfer agent with its recently launched “Join the Network” solution. This will help them to provide money transfer services to their customers and earn a generous commission as well as bonuses. Some of the benefits of using Placid are:

  • Cash Pickups option
  • No Hidden Fees
  • No Intermediaries
  • Beneficial for Small Businesses
  • 100% Money Back Guarantee
  • 24/7 Phone and Online Support

Review of Placid Express :

Founded in the year 1996, Placid Express offers money transfer services in various countries including Bangladesh, the Philippines, Nepal, Sri Lanka, and Pakistan. It has A+ Rating from BBB and supports transaction in 30+ countries with the help of its agent partners and direct bank partners. These partners help the company in providing speedier transactions.

Placid Express Money Transfer Company has highly attractive exchange rates and service fees which range in between $0 to $230. It offers money remittance from a bank account, debit or credit card. It also offers instant SpotCash pickups at some authorized locations.

Like its services, its assistance is also available 24/7. It also employs the best in-house security, so that you can stay worry-free with your data.

Overall we rate 9 out of 10 to Placid Express.

Pricing : How much does Placid Express cost?

8 /10

Customers using the money remittance services of Placid enjoy competitive exchange rates. The rate gets locked once you begin the transaction and remain the same until the transfer is completed. The rates offered by Placid are comparable to many other remittance companies and banks.

Fees charged by Placid Express for transferring money ranges between absolutely FREE to 230 USD. The fee is charged on the basis of the country you want to send funds and option you choose to send. If you are transferring funds through debit or credit card, the fees would be high, but you can expect the speed in transferring. But if you are transferring the funds from a bank account, then it costs less but takes more time.

Below is the summary of fees that Placid Express charge for various payment options:

  • 0 to 5 USD for a bank account transfer.
  • 0 to 230 USD for transferring through debit or credit card.

Transparency: Does Placid Express have any hidden fees?

9 /10

Placid Express Fxonline is very transparent on its exchange rates and fees. The exchange rate will be locked in once you start the transaction and remain the same until the funds are released. The fee charged by the company is clearly shown in the transaction. One can also compare the fee and rate of exchange for various transfer options as well as countries on its website. However, one cannot send more than $2,400 weekly. Arizona residents are further limited to send up to $999.99 daily with wekly limit of $2,400. This limits the large transfers on Placid and user need to wait for a week to transfer more amount.

When it comes to transparency, then Placid Express online is offering great services to users. The customers can track the Placid transaction through unique transaction number provided to them after its completion. If the recipient is picking up the cash, then they will need to provide this number to the agent who will release the funds. There is 24/7 customer assistance available on mobile apps, phone and email, so, customers can ask for more details of their transaction there. The company also sends email for confirming the transaction to the users. You can login to Placid Express here for starting your transaction or for tracking it.


Transfer Speed: How long does it take to send money through Placid Express?

8/10

If you are transferring amount through Placid, then the transfer speed varies according to the payment option. The amount will receive by the recipient within hours if the transfer is completed through debit or credit card. But if the transfer is performed through the bank account, it may take 3-5 working days approximately. The first transaction may also take 3-5 working days due to the validation process performed by the company. However, the sender and receiver validate the transaction, it can be cleared in a day.

States of the US where Placid Express is available

The company has also partnered with many banks so that it can offer speedy transactions to the customers. But it is not offering its services in all the states of USA. The people living in the following states can use the services of Placid Express:

Alabama Florida Michigan
Alaska Georgia Montana
Arizona Illinois Nevada
California Kansas New Jersey
Connecticut Louisiana New York
Delaware Maryland North Carolina
Ohio Rhode Island Texas
Oklahoma South Carolina Utah
Oregon Tennessee Vermont

Coverage: How many Countries & Currencies does Placid Express support?

8/10

Countries Supported by Placid Express

With Placid Express, one can transfer online money from the US, Italy and Spain to 26 countries of Europe and Asia. It has also partnered with banks in Spain, UK and U.A.E., so users from these countries can transfer the funds through SpotCash service of Placid. You can find the Placid Express locations for cash pickup here. However, it offers its services only in the few states of the USA, which are listed in the table above. The countries where it has already enable online transfers through bank and debit/credit cards are:

Bangladesh Columbia Dominican Republic
Ecuador El Salvador Guatemala
Honduras India Indonesia
Malaysia Morocco Nepal
Pakistan Panama Philippines
Senegal Sri Lanka Vietnam

The company has vast opportunities to grow to become the leading transfer corridor in the world. This is because it is offering services in limited countries and only to individuals. So, those who want to perform the business transfer, as well as charity transfer, could not use the services of Placid Express.

Placid Express Promo Codes & Offers

United States to Pakistan
New Customers Get $10 Amazon.com gift card when you send at least $100.00 and Send at least $201.00 and your transfer is free
United States to Philippines
New customers - Get more exchange rate up to $1000
United States to India
New customers - Get more exchange rate up to $1000

Placid Express Transfer Process

Send Money Online with Placid Express

  1. Go to the website of Placid Express and Click on “Send Money Now” in the mid of home page.

  2. Enter all the personal details to create a free account with Placid and click on “I Agree, Create Free Account”.

  3. You will receive the confirmation mail on your registered email ID. Click on the link provided in the mail.

  4. Your account is now registered.

  5. Now enter your email address and password to start the transaction.

  6. Enter the important details of the recipient.

  7. Select the payment and payout method.

  8. Enter the amount you want to send through Placid.

  9. Double-check the details of the recipient and send the money.

  10. It will provide you a transaction number through which you can track your transaction.

Send money with Placid Express

Placid Express send money to India

Placid Express has been providing its services from the past 20 years, where it helps you to transfer money from the USA, Italy and Spain to a number of countries and one of them in India. So you can send money to India in an economic or express way depending on the emergency of sending funds at nil transfer fees. The Express facility will deliver money in 24 hours and charge no fees if you transfer from the debit card while Economy transfers deliver money in 3-5 days, with zero transfer fees from a bank account or ACH transfer.

Currently, the company is partnered with YES Bank, State Bank of India, ICICI Bank, HDFC Bank, Punjab National Bank and CitiBank. These banks also provide cash pickup services on behalf of the company to recipients.

Placid Express money transfer Bangladesh

Placid Express works as cash pickup service in Bangladesh, so if you send money from the USA, Italy or Spain to Bangladesh, your recipient can receive the money from the spotCash pickup centre. The amount can be transferred from a bank account, debit card or credit card. Although the transfer from a bank account is cheaper and takes approximately 3-5 days, transfer from debit card and a credit card are expensive and reach the recipient in 24 hours. Besides, the debit and credit card companies may charge extra for providing their services.

Placid Express Malaysia money transfer

Placid Express is not providing its online money transfer service for Malaysia, however, it has an exchange centre there in Kuala Lumpur. This centre provides cash pickup services to the recipients if client sends money from any other country to Malaysia.

User experience of Placid Express

8/10

Placid Express Money Transfer is one of the most trusted platforms among users. Once you select the country where you want to send the amount, it will provide you with the transfer rate for both existing and new users. However, new users can only use bank account transfer and not card transfer because it takes 3-5 days to register them on their process. This highly responsive website provides the rates and fees that you need to pay for the transfer. All you need to do is select the country and enter the amount you want to transfer, and it will show all the details with just a single click.

Placid money transfer has Android and iOS Apps. Here you cannot look for rates easily. One needs to sign up or sign in to check the rates and fees (this is what you have not to do on Exchange Rate IQ’s Android App and iOS App). Placid Express ask login from users to track the money transfer transaction. For downloading the Placid Express apps, click here: Android App or iOS App.

If we talk about the transfer convenience, then Placid Express online money transfer uses Visa, MasterCard and Discover card which will deliver funds in 1 to 24 hours. You can also transfer the funds through bank accounts which will deliver in 3-5 days. If you are transferring amount through Placid Express to India through bank account, you can send it without paying any fees. It does not accept Money Market accounts, crypto currencies and American Express Card. So, those who hold these options could not transfer the money through Placid. Bank deposit and SpotCash are the most popular options used by users are Placid.

For user experience, we rate Placid Express 8 out of 10. Many users are not satisfied with its app services as well as it offers services in some countries only.


Security : Is Placid Express Safe?

10/10

With most of our daily lives are conducted online, it’s necessary to know how much secured we are and especially when we conduct online transactions. Placid Express secures your data and privacy by utilising high-grade encryption and other services. It uses Norton Secured SSL Certificate, which is the most trusted certificate provider. Besides this, they keep an eye on every transaction and rejects payments from bank accounts that are not on sender's name. The company is also registered with US regulatory bodies and others in Canada, Italy, the European Union and Malaysia.

All these security measures of Placid Express online are best in class, and we believe it is enough to provide physical and digital security for online transactions. Therefore, Placid deserves 10 out of 10 in this category.


Placid Express Exchange Rate

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Placid Express FAQ's

How can I get a Placid Express account?

To get an account with this money transfer company, you need to sign up with them. You can use your linked in account, Facebook account or go directly to their website and register there. The registration process is free and does not take you much time. Make sure you register with the correct details to prevent errors while making transactions. The process is as follows; Go to the Placid specific page and signup to create a new account. Make sure you key in your primary email address as your username and use a unique password. After that, you will receive an email from [email protected]. Click the link provided in the email to make verification of your email address complete after that login to make your transfer as you learn more about the transfer company.

Discuss this question

Can I trust Placid tracking services?

Yes, you can trust them 100%. The company has been in existence for long enough to make tracking mistakes. Therefore, you will have to enter your pin to be able to track the transfer process. In case you have trouble following the procedure make sure you contact the customer service at 1-877-889-7021.

Discuss this question

What if I enter the wrong details when sending money?

To avoid errors, make sure you confirm you have entered the correct details before sending. However, there is always room for mistakes so, If you have put the wrong information and you have made the transaction, you can contact the customer care support by sending an email at [email protected] or call them at 1-877-889-7021.

Discuss this question

How long does it take to send money with Placid Express?

In case you are using a Debit or Credit card, the transfer time takes a maximum of 60 minutes to complete. However, if you want to use bank accounts, it takes 1-3 days to complete the transfer. The transfer can take seven days depending on the time it takes to verify if you have enough funds in your bank account.

To speed up the process, make sure that your bank account has enough money before initiating a transfer. Note that the first few transactions require two to three days to process since they have to adequately verify your identity to authorize the transfer to take place.

Discuss this question

Is it safe to send money with Placid Express?

We recommend you use Placid Express since they are among the safest money transfer companies. This is because they utilize high-grade encryption and other security technologies to make sure your data is encrypted during transmission and storage. This prevents your data from being accessed during cyber-crime. Your information and money are 100% safe with this money transfer company.

Additionally, the company has been in existence in the last 20 years with more than 5-star reviews. However, they are authorized by the United States Department of Treasury and banking departments of many states to make cash transfers. The company also has a customer satisfaction guarantee where they refund your entire transfer amount and fees as long as your transfer has not reached your recipient.

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What are the money transfer options available in Placid Express?

The company offers two money transfer options, spotCash and bank transfer. In spotCash, you can transfer funds which can be picked up by the recipient in cash at any of the Placid Express’ payout location in the recipient country. In bank account transfer, the amount will be directly credited to the bank account of the recipient.

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Does Placid Express process transfers from debit and credit card?

Yes. Customers can use their VISA, MasterCard and DISCOVER branded debit as well as credit card. These cards must be issued by a US based bank or financial institution and the transferor must have the physical possession of card with his/her name on it.

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Will I need any documents to complete verification of my ID?

Yes. You will need any of the government issued-IDs such as passport, driver’s license or state ID for completing the verification of you Placid Express account.

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What is the minimum and maximum transfer amount at Placid Express?

There is no minimum transfer amount at Placid, while one can send up to USD $2,400 or similar amount in other currencies per day 7 days a week.

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Alternatives to Placid Express

Placid Express User Reviews and Ratings

reviews powered by trustpilot

System and support is frustrated and not delivering on time

Review published ago

I'm the tier 2 customer for long time. Recent days -placid transfer has been frustrated. Since their system and customer service has been worst. Amount has been not deposited to receipt bank on time(which they have promised and not delivered). Most of the transfer need to talk customer and after that they will be releasing(Approval). This is worst money transfer site i have seen so far.

by Vetriselvan S

System and support is frustrated and not delivering on time

Review published ago

I'm the tier 2 customer for long time. Recent days -placid transfer has been frustrated. Since their system and customer service has been worst. Amount has been not deposited to receipt bank on time(which they have promised and not delivered). Most of the transfer need to talk customer and after that they will be releasing(Approval). This is worst money transfer site i have seen so far.

by Vetriselvan S

Debit money from account and keep it as long as they could

Review published ago

They debit money from your account and keep sending you emails for documents every few days to delay the transaction. Call waiting is there all the time you call them. Do not recommended it to anyone.

by Dhaval Jotangiya

Debit money from account and keep it as long as they could

Review published ago

They debit money from your account and keep sending you emails for documents every few days to delay the transaction. Call waiting is there all the time you call them. Do not recommended it to anyone.

by Dhaval Jotangiya

Worst Service

Review published ago

Terrible service. They didn't complete the transaction, canceled it without reason and didn't bother informing me about it. I had to call multiple times to follow up. Please save yourself some headache and use another service instead.

by RajC

Worst Service

Review published ago

Terrible service. They didn't complete the transaction, canceled it without reason and didn't bother informing me about it. I had to call multiple times to follow up. Please save yourself some headache and use another service instead.

by RajC

THE WORST MONEY TRANSFER SERVICE I EVER…

Review published ago

THE WORST MONEY TRANSFER SERVICE I EVER SEEN!!! IT HAS BEEN 21 DAYS AND MY RECEIVER STILL DIDN'T RECEIVE THEIR MONEY! CUSTOMER SERVICE IS USELESS, NO HELP! THEY KEEP ASKING ME TO CONTACT MY RECEIVER WHEN ALL INFORMATION IS CORRECT ALREADY. I ASKED FOR A REFUND BUT THEY PROCESSED MY TRANSACTION AGAIN FOR THE THIRD TIME! I WILL NEVER EVER USE PLACID EXPRESS AGAIN AND TELL OTHERS TO STOP USING IT. I WANT MY MONEY BACK!!!!

by Shahrin Sultana

THE WORST MONEY TRANSFER SERVICE I EVER…

Review published ago

THE WORST MONEY TRANSFER SERVICE I EVER SEEN!!! IT HAS BEEN 21 DAYS AND MY RECEIVER STILL DIDN'T RECEIVE THEIR MONEY! CUSTOMER SERVICE IS USELESS, NO HELP! THEY KEEP ASKING ME TO CONTACT MY RECEIVER WHEN ALL INFORMATION IS CORRECT ALREADY. I ASKED FOR A REFUND BUT THEY PROCESSED MY TRANSACTION AGAIN FOR THE THIRD TIME! I WILL NEVER EVER USE PLACID EXPRESS AGAIN AND TELL OTHERS TO STOP USING IT. I WANT MY MONEY BACK!!!!

by Shahrin Sultana

It is worth throwing your money in…

Review published ago

It is worth throwing your money in drain rather than sending money by this company. These people made my mother run from pillar to post for receiving the money and by nearly after a month without assigning any reason returned the money without any interest or penalty

by Consumer

Great service

Review published ago

Great service

by Rahat Hussain

Very bad please don't truest them…

Review published ago

Very bad please don't truest them otherwise you will cry for your own money please people wakeup. I wish I can give zero instead of 1

by Non

Excellent service

Review published ago

Excellent service

by Monaliben Panchal

Excellent

Review published ago

Excellent, now I can send money also by using your app. It's very easy and fast. I also recommended my many friends and relatives and they are using it now. Thanks for your support. Mohammad S. Islam

by Mohammad Islam

Frustrated by their system and customer…

Review published ago

Frustrated by their system and customer service. I can’t remove my existing bank account, cannot update and even calling customer service won’t help since they only suggest steps that I already failed to proceed.

by Maminur Islam

It’s okay .

Review published ago

It’s okay .But it takes too long to receive money

by MOHAMED AHMED

Good service

Review published ago

Good service

by SYED KARIM

Hassle free money transfer service.

Review published ago

I got my money in Bangladesh without any hassle in a day. Their service really great.

by Tohidul Islam Touhid

I want to delete it the recipient to…

Review published ago

I want to delete the recipient to whom I transfer the money one time but did not find the way to delete like other money transfer service provider (almost all ) has the facility/ options.

by Manoj Pokhare

Transfer speed could be better

Review published ago

The transfer speed for an established and frequent customer like me is poor. Also, the exchange rate isn’t that much better these days when compared to competitors after the fee. So, I feel like I’m drifting away from placid slowly or not keen to use it if it’s not urgent (within a day). I would prefer to make only non-urgent (within 3 days) transfers.

by GK

Not Happy

Review published ago

I'm more that 10 years regular customer of Placid Express thru retail agent & by myself. Suddenly about month back I found without any notice Placid delete my payment information from my Placid Express online account. Thru my account I tried to update my info but it didn't work out. Now I have to call their customer care & begging help. That's annoying!

by SYED

V. Good

Review published ago

Very Good experience.

by Shahood

I send money but taking too long

Review published ago

I send money but taking too long

by Abdul Qureshi

Good service

Review published ago

Good service

by syed miah

Sometimes they take forever

Review published ago

Sometimes they take forever. They dont offer promotion codes like before.

by Neaz Shamsuddin
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Compare Placid Express With Other Money Transfer Companies

Placid Express Company & Contact Info

Address:- 400 Post Ave, Suite-101, Westbury, NY 11590
Email:- [email protected]
Phone:- 1-877-889-7021
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