Placid Reviews

All the useful information that you need to know before sending money with Placid!

5 stars based on 615 reviews

Send Money To
USD PHP ₱ 52.85
USD INR ₹ 73.67
USD PKR PKRs 132

Overview

Placid is an affordable and efficient alternative choice for customers sending money to their loved ones  over 30 countries which was founded in 1996. It offers best servics like:
  • Great customer support
  • Communication through email notification
  • Good exchange rates
  • Good TrustPilot reviews

Coverage: How many Countries & Currencies does Placid support?

Placid User Reviews and Ratings

reviews powered by trustpilot

Very disappointed with the service

Review published ago

I have been a customer of Placid for over 4 years and during that time, I have sent money over hundred and fifty times. Recently, I have received very inferior and poor customer service from Placid through their web help and call center. My account was temporarily blocked and was told to submit additional documentation. They have come up with suspicious documents requirement under their new compliance terms. I have been told to prove my identity once again even after using their service for over 4 years and providing my info when I first created my account. I don't have any problem sending a copy of my driver's license, however, they require their customers to send two recent bank statements and a passport size photograph which is a major red flag for me. I have already given them a copy of the voided check when I opened up my account which should be sufficient enough to prove the ownership of my bank account. Why do they need two bank statements? I don't feel comfortable sharing my personal transactions with a money exchange company. I have looked up online on the requirements of major money transfer companies and none of them require such. Second red flag was they asked for a separate copy of my passport sized photograph. Why would they need a separate passport sized photograph if I already give them a copy of my driver's license? When I requested for answers, the customer service representatives were not able to explain the requirements properly and were very unprofessional with their reply. I personally think they should educate their employees on how to speak to a customer with respect. Clearly that explains the attitude of the company towards how they serve their customers. On another occasion, when I sent a cash pick up transfer to Bangladesh, I was told by the customer service representative that they need a copy of the receiver's ID in advance before they can authorize the transaction. This was really inconvenient since the receiver would have used their ID anyway to pick up the cash from the bank. Why can't Placid tell the bank to have a copy of the receiver's ID and send it to them when the receiver picks up the money? I have never heard of this requirement from money transfer companies like Western Union, Moneygram, Xoom, PayPal etc. All of these inconveniences forced me to stop using their services. I would not recommend anyone using their money transfer service after all of these incidents and will request everyone to be very careful of what they share with this company.

by Evan Amin

Very disappointed with the service

Review published ago

I have been a customer of Placid for over 4 years and during that time, I have sent money over hundred and fifty times. Recently, I have received very inferior and poor customer service from Placid through their web help and call center. My account was temporarily blocked and was told to submit additional documentation. They have come up with suspicious documents requirement under their new compliance terms. I have been told to prove my identity once again even after using their service for over 4 years and providing my info when I first created my account. I don't have any problem sending a copy of my driver's license, however, they require their customers to send two recent bank statements and a passport size photograph which is a major red flag for me. I have already given them a copy of the voided check when I opened up my account which should be sufficient enough to prove the ownership of my bank account. Why do they need two bank statements? I don't feel comfortable sharing my personal transactions with a money exchange company. I have looked up online on the requirements of major money transfer companies and none of them require such. Second red flag was they asked for a separate copy of my passport sized photograph. Why would they need a separate passport sized photograph if I already give them a copy of my driver's license? When I requested for answers, the customer service representatives were not able to explain the requirements properly and were very unprofessional with their reply. I personally think they should educate their employees on how to speak to a customer with respect. Clearly that explains the attitude of the company towards how they serve their customers. On another occasion, when I sent a cash pick up transfer to Bangladesh, I was told by the customer service representative that they need a copy of the receiver's ID in advance before they can authorize the transaction. This was really inconvenient since the receiver would have used their ID anyway to pick up the cash from the bank. Why can't Placid tell the bank to have a copy of the receiver's ID and send it to them when the receiver picks up the money? I have never heard of this requirement from money transfer companies like Western Union, Moneygram, Xoom, PayPal etc. All of these inconveniences forced me to stop using their services. I would not recommend anyone using their money transfer service after all of these incidents and will request everyone to be very careful of what they share with this company.

by Evan Amin

My experience with Placid Express was excellent

Review published ago

Experience with Placid Express was excellent they provide good rate compare to other sites and quick and good service my money was deposed in recipient account within 1 hour after the initiate the transaction. Love it and recommend to user this site.

by Ajay Sharma

My experience with Placid Express was excellent

Review published ago

Experience with Placid Express was excellent they provide good rate compare to other sites and quick and good service my money was deposed in recipient account within 1 hour after the initiate the transaction. Love it and recommend to user this site.

by Ajay Sharma

Placid is my first choice when it comes…

Review published ago

Placid is my first choice when it comes to money transfer. Whenever i come to compareremit to see the money transfer rates, i always found placid to give the max amount of rate. There's always a tough competition between Ria and Placid but often i found placid to be leading the race. I have been using placid for more than 6 months now and never found issues in my transfers. No delays in deposit. Just plain and simple.

by customer

Placid is my first choice when it comes…

Review published ago

Placid is my first choice when it comes to money transfer. Whenever i come to compareremit to see the money transfer rates, i always found placid to give the max amount of rate. There's always a tough competition between Ria and Placid but often i found placid to be leading the race. I have been using placid for more than 6 months now and never found issues in my transfers. No delays in deposit. Just plain and simple.

by customer

No content is available at placid.net.

Review published ago

No content is available at placid.net.

by Iulian Dumitraşcu

No content is available at placid.net.

Review published ago

No content is available at placid.net.

by Iulian Dumitraşcu

DO NOT USE PLACID

Review published ago

DO NOT USE PLACID. I was a loyal customer from last 3.5 years but services have gone worse and there are so many issues happening. Funds are not clearing in time, even you send emails to customer service bit no one cares and you have to call multiple times to resolve the issue.

by ANURAG VISHNOI

Absolutely horrible customer service

Review published ago

Absolutely horrible customer service. Even for a customer for years they just ignore you.

by Scott

great service

Review published ago

great service. But sending money to the bank account you guys taking a week time is not fair at all. Please try to make the deposit in three days( receiver account) will be more comfortable for us.

by mohammed kamran rashid

Rates are very low and it looks like…

Review published ago

Rates are very low and it looks like they are fooling people by not changing the rates. I recommend to use other sites which are giving 2 rupees more than what these guys are giving.

by Koteswara N

Most competitive rates

Review published ago

Most competitive rates. Very reliable, super fast and doesn't charge you extra for sending less than $1000. PS: Exchange rates from past few days have been low on this site :(

by Tripti

Fast, reliable money transfers at great pricing

Review published ago

The title pretty much sums up my experiences with Placid Express. They are consistently dependable and they continually keep you updated on the progress of transactions you conduct with them. I highly recommend Placid Express as a viable service for wire transfers.

by Suleyman

Excellent & safe service.

Review published ago

Excellent & safe service.

by Viraj

Never had any issues with them

Review published ago

Never had any issues with them. I have done more than 10 transfers with them and always received money on time. Their rates are also good.

by Saba

Bad Service I recieved

Review published ago

They were giving very good service, but one time they deducted my money from my account and started asking for documents for processing further. After giving all valid documents, they started saying they won't accept xerox or scan copy..bla bla. they kept my money with them for more than 5 days then told will be sending back to my account after 2-3 business days. Very unfair way of treating a customer. Rules should be kept before doing any money transfer, not after keeping our money with them.

by Unnikrishnan M

Good for sending Money

Review published ago

Good for sending Money

by Kumar

Placid is the best option to send the Money to India with better rates ever …

Review published ago

Placid is the best option to send the money to India. I transferred the money more than 20 times and didn't face any problems and there is no minimum limit and no charges at all. Money will be credited in your account before expected date every time. Placid is really preferred as always they give the best rates compared to others.

by Yedukondalu Mannem

The best remitting company which …

Review published ago

The best remitting company which transfers at higher rate and at a very less time

by Ajay Naidu

I use them twice a month

Review published ago

I am really happy with their service. I usually use them twice in a month, starting & middle of each month. you can track transaction. if there is any problem you can contact with their customer services, they are friendly & quick.

by Shumon Uddin

Placid is very good with its customer …

Review published ago

Placid is very good with its customer service and timely delivery of funds. Provides good rates compared to others.

by Manan Shah

Placid for Remit

Review published ago

Placid provides great transfer rates. I like how it authenticates each time before initiating a transfer and avoids accidents. I could vouch for placid.

by Manali Shah

Great Service!

Review published ago

Great Service!

by Pavan
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Placid Promo Codes & Offers

United States to Pakistan
New Customers Get $10 Amazon.com gift card when you send at least $100.00 and Send at least $201.00 and your transfer is free
United States to Philippines
New Customers Get $25.00 Amazon.com gift card when you send at least $100.00
United States to India
New customers - Get more exchange rate up to $1000

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Placid Company & Contact Info

Type:- Money Transfer Company
Established:- 1996
Address:- 400 Post Ave Suite 101,
Westbury, NY 11590,
USA.
Email:- [email protected]
Service Info:- (866) 819-0119
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