Transfast Reviews

All the useful information that you need to know before sending money with Transfast!

6.9 score based on 2506 reviews

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USD PHP ₱ 50.75
USD MXN $ 18.23
USD INR ₹ 64.5

Overview

Transfast is an international money transfer company with headquarters in New York.It is a provider of multi-currency, cross-border payments solutions for consumers and businesses around the world. Remittances are processed through direct-to-bank network, and it offers 200,000 cash payout points across 120 countries.Benefits of Transfast:
  • High Locked-in Online Exchange Rates
  • Low Transfer Fees
  • Guaranteed Security
  • 100% Money Back Guarantee
  • Choice in Payment Options
  • 24/7 Phone and Online support

Coverage: How many Countries & Currencies does Transfast support?

Transfast User Reviews and Ratings

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poor service

Review published ago

poor service. Hold money longer than promised, every time I need to talk to an agent to get it released,They are earning interest by holding funds longer.

by saumik gupta

poor service

Review published ago

poor service. Hold money longer than promised, every time I need to talk to an agent to get it released,They are earning interest by holding funds longer.

by saumik gupta

Not reliable took money from card and…

Review published ago

Not reliable took money from card and cancelled transaction

by Ali Snow

Not reliable took money from card and…

Review published ago

Not reliable took money from card and cancelled transaction

by Ali Snow

Garbage

Review published ago

I sent 300 dollars to my cousin in nigeria and was asked for bank statement and id....for ONLY 300 BUCKS? REALLY?? First they told me to send this documentation within 4-8 hours or else they would cancel my transaction. They charged my debit card and thought I would just automatically be refunded as soon as they canceled the transaction. Thank goodness I chatted with them online two days later. On that Saturday night, I online chatted with them and they said the transaction is still in limbo unless I send them the documents. I told them just cancel it. So FINALLY they did after two days. I wish they told me in their email to call them to cancel the transaction instead of saying that it would be canceled after 4-8 hours of not getting the documents! Finally I got my refund today after 3 business days. Its amazing how a company can take 3 seconds to take your money but takes 3 days to give it back! These remittance companies are such a joke! Even moneygram and western union! Its MY MONEY and I should be able to send it to WHOEVER I want to!

by Susan

Garbage

Review published ago

I sent 300 dollars to my cousin in nigeria and was asked for bank statement and id....for ONLY 300 BUCKS? REALLY?? First they told me to send this documentation within 4-8 hours or else they would cancel my transaction. They charged my debit card and thought I would just automatically be refunded as soon as they canceled the transaction. Thank goodness I chatted with them online two days later. On that Saturday night, I online chatted with them and they said the transaction is still in limbo unless I send them the documents. I told them just cancel it. So FINALLY they did after two days. I wish they told me in their email to call them to cancel the transaction instead of saying that it would be canceled after 4-8 hours of not getting the documents! Finally I got my refund today after 3 business days. Its amazing how a company can take 3 seconds to take your money but takes 3 days to give it back! These remittance companies are such a joke! Even moneygram and western union! Its MY MONEY and I should be able to send it to WHOEVER I want to!

by Susan

Below poor service and pathetic customer service

Review published ago

I wish I could give zero. I sent money which they put in review I am not sure what was the review for because I used the same account details which I was using earlier. I waited 2 days and then cancelled the transaction when I cancelled, I checked the money was not deducted from my account but after cancellation they deducted it. If the details were not verified than why the money got deducted. Now when I called, they said I should get my money back in 5-7 business days. So ultimately I am not able to use my own money for 10-15 days. I would highly recommend not to use Transfast at least in case of emergency or need. They can put your transaction on hold or deduct it whatever they can do. And on the end, the customer care - they also talk like there is no option etc. Also the rating which they have received is from past but in recent if you see than most of them are 1 star.

by Suresh Kumar

Below poor service and pathetic customer service

Review published ago

I wish I could give zero. I sent money which they put in review I am not sure what was the review for because I used the same account details which I was using earlier. I waited 2 days and then cancelled the transaction when I cancelled, I checked the money was not deducted from my account but after cancellation they deducted it. If the details were not verified than why the money got deducted. Now when I called, they said I should get my money back in 5-7 business days. So ultimately I am not able to use my own money for 10-15 days. I would highly recommend not to use Transfast at least in case of emergency or need. They can put your transaction on hold or deduct it whatever they can do. And on the end, the customer care - they also talk like there is no option etc. Also the rating which they have received is from past but in recent if you see than most of them are 1 star.

by Suresh Kumar

I would like to follow up on my …

Review published ago

I would like to follow up on my transaction Jazz Aquino

by Jazz Aquino

A totally unreliable service

Review published ago

A totally unreliable service. You never know whether the money they take from your bank will be sent to the intendent recipient. The way it was explained to me: you entered the information, review the information and click submit, at this point the money is taken out of your account; then the ‘system’ does an automatic verification [they would not tell me what kind of verification] proprietary process; then they could decide to “Cancel” the transaction; however, the refund process could take at least 7 business days. It sounds very fraudulent to me. Why couldn’t they do their verification process before taking the money. And by-the-way, the only way I knew about the cancellation was by checking on the status. I did not get any text, call, or email about the cancellation. Their customer response time is another uncertainty. I sent an e-mail, waited 2-3 days for their reply and nothing. Then I called their number 1(888)973-6383 and was on hold for 59 minutes – I hanged up. Tried another day or two and finally was able to talk to a person that was just reading a script. When I talked to the supervisor “Jason” he was arrogant and gave me no answers as to why the transaction was cancelled, and why my money had not been refunded yet. His answer was “you agreed to our process and that is our internal process and cannot be disclosed.” Patricia

by Patricia Cofre-Stone

Pathetic customer and Tech support. Switching to other financial institutions!!

Review published ago

I am quitting transfast after using it for an year. Reason is worst and unprofessional customer / Technical support team. For one of my recepient bank account, the IFSC code changed. When I try to update the same in transfast website, transaction failed for around 5 times. On checking with customer support they advised me that my recepient account information was still using the old IFSC code and it fails to capture new IFSC code. It has been frustrating since the time I emailed customer support, because they are not even reading the problem and all they tell me is either go ahead and update the receipient account on transfast website or they keep telling me to reach out to receipient bank account instead of fixing their website as to why it was not capturing new ifsc code. I understand now why companies with good business model fail to impress customers because of unprofessional customer support teams. Sridhar

by Sri

I've been using Transfast for a while …

Review published ago

I've been using Transfast for a while now. Their website is easy to use and the money is transferred within 24 hours. Sending the same amount again is very fast to do on the website.

by Tim Webster

I like the express money transfer

Review published ago

I like the express money transfer. Money is delivered to the account within 24hours. Perfect!

by Abraham Omeyoma

I still have the same issue that I …

Review published ago

I still have the same issue that I cannot add one more new recipient at my recipient’s list. Eventhough, you kept saying you had transfer this issue to your IT management. That’s why I sent $ 50 to my old recipient instead of new recipient. I asked my old recipient to give the money to new recipient. So, I decided just use my only one old recipient then. I am glad you had raised my limits of sent money, from $ 200 to $ 350.

by Narcis Paruntu

Good

Review published ago

Good, fast and reliable services

by Edozie Orji

Very happy with Transfast

Review published ago

Very happy with Transfast, it took a while to get started, but once we got everything sorted out the transfer went through with no problems. I will defiantly use Transfast again if I ever have to send money. Great Company to deal with. Great job I did more than one transfer

by Madeline Hayes

I enjoy using Transfast and it is …

Review published ago

I enjoy using Transfast and it is simply to use, when I have a problem with transaction, customer support are very big helpful to get it straight out for me. Only thing I not like about it, is that I can't send less than $50 which is your minimum amount to send, I sometime want to send $25-50, which I can afford to help my peoples in Philippines.

by Lawrence W Yates

Fast and easy service

Review published ago

Swift, smooth, and super convenient transactions 99% of the time. Thanks, Transfast!

by F. I.

So convenient !!!

Review published ago

I love Transfast it’s so convenient I don’t even have to leave my House to send Money !!

by Shea W.

Fast, Easy, and Cheap!

Review published ago

Two things that I want from a remittance company to send my money overseas: 1. Fast, 2. Easy. Transfast has it all, the process is very straightforward and it took a couple days for my first transfer. And for my second transfer, it only took a couple hours! In addition to that, the service fee is really really cheap! Its exchange rate is still comparable to other remittance companies. But, I can't complain for what I got from transfast. I definitely recommend this to anyone.

by Irwan Putra

Transfast is available 24-7 for …

Review published ago

Transfast is available 24-7 for customer service and works hard to address my concerns

by Thomas Hagstrom

Fast and reliable service!

Review published ago

Fast and reliable service!

by vanessa

Easy and reliable

Review published ago

Easy and reliable

by ben

Customer service were splendid and easy …

Review published ago

Customer service were splendid and easy to talk to. transaction was fast and I had no issue what so ever.

by Qwerty007
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Transfer Type And Modes

Pay In Options

Bank
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Transfast Company & Contact Info

Type:- Money Transfer Company
Established:- 1988
Address:- Worldwide HQ
44 Wall Street,
4th Floor,
New York,NY 10005
USA
Service Info:- 1-888-973-6383
Email:- [email protected]
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