I initiated the transfer with them and they initially mentioned that it will take 5 business days, but even after 5 business days, there was no transfer and they asked me to send the documents again, which I already uploaded on their portal earlier, I still tries to upload the documents but there is freaking error that upload failing and cannot upload documents, on informing the same to customer service agent, they said they can't do anything, and they cancelled the transaction. Now even after cancelling the transaction, I am still waiting for more than a week for the amount to be refunded, not sure how they can play with someone's hard earned money. This is totally waste of time as money does not reached back home on time, and all because of their pathetic service and failed to deliver what they guaranteed. Now I am still waiting for the amount to be refunded. My transaction number: 33TF191006213
Here is how they are making money; every time you make a transaction they earn interest first by taking 3-5 business days to deposit and then they cancel your transaction and take another 6-7 business days to refund. Imagine millions of dollars and their fees.