Remitly Reviews

All the useful information that you need to know before sending money with Remitly!

5 stars based on 12699 reviews

Send Money To Rate
USD PHP ₱ 51.33
USD MXN $ 19.93
USD INR ₹ 71.41

Overview

Remitly is an US Headquartered digital money transfer service. Customers can access Remitly.com on any device connected to the Internet. Remitly’s proprietary global transfer network includes what is described as an “easy-to-use mobile app”, which makes the process of sending money faster, easier, more transparent and less costly. This is accomplished by eliminating the forms, agents, codes, extra time and fees typical of the traditional, century-old money transfer process.

This app enables people in the United States, Canada & UK to send money to other countries instantly using the company’s express service or up to three days using the economy service

It is a fast, easy and affordable method to send money online.

Send money with Remitly because-

  • It is a customer-focused payments company
  • User-friendly
  • Safe and Secure
  • Reasonable fees
  • Low Exchange Rate Margins
  • On Time delivery

Exchange Rate IQ’s Review of Remitly

Overall rating
8 /10

Remitly is a digital money transfer service enabling international money transfers from the U.S.A., Canada & the United Kingdom to a select number of countries in South East Asia, Mexico and South America.

It is a online only money transfer service that help the users send money from Mobile apps, tablets or mobile. Considering Remitly is providing digital services for sending money they offer a good alternate to the banks & remittance agents.

Remitly offers a very user friendly online money transfer service that fast, secure and relatively cheaper than other money transfer companies.

According to Remitly over 100,000 NRIs and more than 100,000 Pinoys have sent money through remitly. As per recent reports in 2016 Remitly have processed remittance transactions of over $ 2 billion. Matt / Matthew Oppenheimer is the co-founder and CEO. Remitly has raised over $100 million in equity funding from 18+ investors till 2016. For more details about Remitly funding & investment you can check Crunchbase

Pricing : How much does Remitly cost?

8 /10

One of the important factor for us at Exchange Rate IQ while evaluating any money transfer company for our users of the cost of money transfer. The lower the cost of the transfer, the better the value a user gets. You can read more about cost of money transfer here:

The cost associated to transfer money through Remitly can be divided in 2 pieces, a flat fee and an exchange rate margin.

Transfer Fees:

Remitly charges a flat fees for sending money using its platform, the higher the amount your are sending the less the fees. In fact, above a certain limit the fees is reduced to zero.

Exchange Rate:

The second piece of the cost is the exchange rate margin. This is basically the currency conversion rate that Remitly is offering compared to the actual mid market or the interbank rate. Remitly doesn’t match the interbank rates but the margins are usually very low. Less than 1% in most cases, as analyzed by our team over a period of 2 months.

For First time users though, the Exchange Rates are usually better than a repeat user. This is one of the key strategy for Remitly and it attracts a lot of new users to Remitly.

Remitly offers 2 options to transfer money

  1. Economy – Economy Money Transfers take more time to reach the destination country but offer a higher exchange rate and lower fees.
  2. Express – When sending money though express route the receiver get the money faster but since the exchange rate offered is marginally less than the other option. Also, if the transaction is done through a credit or debit card the fees could be substantially higher (1-3%) than the flat rate fee.

Transparency: Does Remitly have any hidden fees?

9 /10

Second most important factor for Exchange Rate IQ users while evaluating any money transfer company tends to be transparency being offers by the remittance company. We hate hidden fees and charges so does our users.

Remitly fairs very well on being transparent about its fees and charges. Even before logging into the website they clearly show the fees that would be charged as well as the exchange rates being offered. All exchange rates are Locked in at the time of transaction hence a user do not have to worry about any fluctuation in currency rates after a transaction is complete.

Transfer Speed: How long does it take to send money through Remitly?

7/10

Remitly offers 2 different options for Transfer time. Speed could vary based on the option you choose as well as the Pay in method i.e. bank vs a credit or debit card

  • Economy – Economy Money Transfers usually take 3-5 working days to. These transfers are initiated using a bank account.
  • Express – Express transfers when done through a debit or a credit card could be completed in minutes.

Transfer Times from USA, UK & Canada to Mexico, Philippines etc. is usually pretty quick like an instant transfer with the Express route. Although the express route can attract more fee and always offer a lower exchange rate than economy. For the same corridors with the economy option the transfer would be completed in 3 days with a better rate and lower fees.

For money transfer from USA, UK & Canada to India if you choose economy, the fund transfer in bank accounts is completed between three to five working days. This usually depends on the receiving bank in India as well. For Express transfers from USA to India, a instant deposit is made to Axis & HDFC bank but for other banks in India the express transfer could take upto 4 hours.

Security : Is Remitly Safe?

10/10

Remitly clearly states that the user safety & security is their absolute priority. While we have seen reviews of the users complaining about the transfer times we never came across a negative review about the security of Remitly.

Remitly is registered with the US Department of Treasury and licensed in all 50 states of USA as an authorized money transfer company. You can refer US license information here In Canada, Remitly is licensed and registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada). Remitly U.K., Ltd. is regulated by the Financial Conduct Authority under the Payment Services Regulations 2009 for the provision of payment services We are also registered by the HM Revenue & Customs as a money service

For Website/App security Remitly uses Secure Socket Layer (SSL) with 256-bit encryption, the industry standard in secure server protection. Also the user logs in using a secure server connection (https://). The user accounts are protected by unique passwords

Remitly also offer 100% Satisfaction Guarantee. If you are not satisfied with the services you can get your money back with charges & fees prior to the completion of the transaction.

Based on Exchange Rate IQ analysis and reviews we feel that Remitly is totally secure and safe to perform you internation money transfer

User experience of Remitly

9/10

Remitly offers a very intuitive user experience on the website as well as the mobile apps. The overall process from registration, transfer and tracking is really seamless and easy to understand. A good UI & UX flow helps. A detailed FAQ section on the website answers most of the relevant questions. A chat & phone support is available for any other queries.

Based on the total reviews on Trust Pilot the rating is 8.8 or good. Most of the users appreciate the no nonsense approach to cheap and quick money transfer

Coverage: How many Countries & Currencies does Remitly support?

6/10

Remitly is currently available in 3 countries to send money from, these are United states of America, Canada & United Kingdom. Remitly has recently started its services in United Kingdom.

From USA it currently supports 8 Countries in Central & South America and 3 in Asia.

Receiving countries in Central & South America are Colombia, Ecuador, El Salvador, Guatmala, Honduras, Mexico, Nicaragua & Peru. You can send money to India, Philippines & China from USA as well.

From UK & Canada on the other hand you can only send the money to India, Philippines & China.

Remitly has also partnered with local banks & Cash Pickup partners in all the receiving countries to help users collect the money conveniently.

Remitly Partners in Philippines include over 10,000 cash Pickup locations and major banks. For India users can transfer funds to 100+ banks with instant deposits in HDFC & Axis bank and within 4 banking hours to ICICI, SBI and Citibank.

In Guatemala, El Salvador, Honduras, Nicaragua, Colombia, Ecuador and Peru, money can be deposited in major banks or can be picked up at thousands of local network partners

Remitly’s Mexico network includes pick up locations like Bancomer, Elektra, BanCoppel, Bansefi and all major banks in Mexico.

Remitly User Reviews and Ratings

reviews powered by trustpilot

Me encanta esta compañía son cumplidos…

Review published ago

Me encanta esta compañía son cumplidos y pagan bien el dollar

by friend

Me encanta esta compañía son cumplidos…

Review published ago

Me encanta esta compañía son cumplidos y pagan bien el dollar

by friend

The best experience ever I recommend…

Review published ago

The best experience ever I recommend this company, to every one who needs to send money to Colombia 🇨🇴

by Lina Marcela arias Gonzalez

The best experience ever I recommend…

Review published ago

The best experience ever I recommend this company, to every one who needs to send money to Colombia 🇨🇴

by Lina Marcela arias Gonzalez

Money transfer was fast

Review published ago

Money transfer was fast. Has given me a good exchange rate (promotional rate). Will certainly be using it again.

by Janice Macdonald

Money transfer was fast

Review published ago

Money transfer was fast. Has given me a good exchange rate (promotional rate). Will certainly be using it again.

by Janice Macdonald

To reply takes forever

Review published ago

To reply takes forever

by Jennifer Jaqueline Pena Fajardo

To reply takes forever

Review published ago

To reply takes forever

by Jennifer Jaqueline Pena Fajardo

Excellent

Review published ago

Easy to use, convenient, affordable and safe. I like the idea that I get a text when the transactions completed and a text message to the recipient to let them know the money have been credited to their account. I have recommended to a friend and they too like using remitly.

by Sherry Ainza

good service

Review published ago

good service

by liezl sinato

Excellent service

Review published ago

Excellent service

by Muhammad Majad

Faster and easier.

Review published ago

Faster and easier.

by Miguel Ayala Gaytan

Excelente

Review published ago

Muy satisfactorio

by Alejandro Renteria

Was quick and easy...Thank u

Review published ago

Was quick and easy...Thank u

by Linju Pooppady Lazar

Safe

Review published ago

Safe, easy and quick, i dont need to driving looking for a place, since i moved on my area there aren't any send money bussiness, or going to the bank for do that..im very happy in trusting on this new service.

by maria pena guzman

Safe envío

Review published ago

Safe , accurate no problems

by Carlos

Fast and reliable

Review published ago

Fast and reliable. Thank you!

by Teresa M.

Quick

Review published ago

Quick, easy and better transfer rates compared to other money transfer services out there. Highly recommend.

by Irfan

Very easy and reliable they recieve so…

Review published ago

Very easy and reliable they recieve so fast and bo problem

by DELAFUENTE/ROLANDO TUASON

fast transfer

Review published ago

Good deal for first timer to send to PHIL. was a big savings. Free for first timer user and no fee for the transaction and a bigger change.

by Willy

Perfect first experience

Review published ago

Good rate, accurate communication Super faster, Only one small thing in Colombia the place discount 1 dollar for international transfer so the total was incomplete

by Sandra Guarnizo

Sending Money Very easy

Review published ago

Stress-free in sending money. Fast and accurate.

by Mlyn Lerion

outstanding service!

Review published ago

outstanding service! i was very please with a fast response and excellent communication.

by Omar Herrera

Economico,fácil y me enknta..

Review published ago

Es fácil económico y me enknta...me ahorro algunos dólares q me sirven para el otro envío.. deberían dar premios a los q envianos seguido y que no conocemos a nadie acá para recomendarlos, sino también por enviar así fuera algo pequeño sería aún más motivador... nos encantan los premios...amo remitly..

by Blanca Mabel Rivera
show more >>

Remitly Transfer Process

  1. Create your free account on Remitly website

  2. Choose the Country from where you want to send money

  3. Choose the receiving country along

  4. Select the transfer option from Express vs Economy

  5. Select the Pay-In Method – Bank Account, credit or Debit card

  6. Enter the Amount & Fund your transfer

  7. Review & Confirm the Transfer

Once the process is completed, Remitly will confirm a date & time by when the fund would be deposited overseas. After the completion of the transfer, you will reactive a status update & confirmation from the support team.

Remitly Promo Codes & Offers

United States to India
New customers - Get more exchange rate up to $2999
United States to Philippines
Get ₱55.00 per dollar on your first transaction and first transfer is free.
United States to Mexico
New customers - Get a rate of 21 Pesos per dollar on your first transfer
United States to Guatemala
New customers - Get more exchange rate on your first transfer
United States to Colombia
New customers - Get more exchange rate on your first transaction
United Kingdom to India
Get first time offer
United Kingdom to Philippines
New customer offer : Get better exchange rate with zero fees
Canada to Philippines
New customer offer : Get more exchange rate
Canada to India
Offers for new customers on first transaction

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Remitly Company & Contact Info

Address:- Remitly, Inc.,
1601 2nd Ave.,
8th Floor,Seattle,
WA 98101
USA
Email:- [email protected]
Phone:- (888) 736-4859
Social Links:- Facebook Twitter LinkedIn
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