Remitly Reviews 2019

All the useful information that you need to know before sending money with Remitly!

5 stars based on 14199 reviews

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USD PHP ₱ 50.38
USD MXN $ 18.61
USD INR ₹ 69.04

Overview

Remitly is an US Headquartered digital money transfer service. Customers can access Remitly.com on any device connected to the Internet. Remitly’s proprietary global transfer network includes what is described as an “easy-to-use mobile app”, which makes the process of sending money faster, easier, more transparent and less costly. This is accomplished by eliminating the forms, agents, codes, extra time and fees typical of the traditional, century-old money transfer process.

This app enables people in the United States, Canada & UK to send money to other countries instantly using the company’s express service or up to three days using the economy service

It is a fast, easy and affordable method to send money online.

Send money with Remitly because-

  • It is a customer-focused payments company
  • User-friendly
  • Safe and Secure
  • Reasonable fees
  • Low Exchange Rate Margins
  • On Time delivery

Exchange Rate IQ’s Review of Remitly

Overall rating
8 /10

Remitly is a digital money transfer service enabling international money transfers from the U.S.A., Canada & the United Kingdom to a select number of countries in South East Asia, Mexico and South America.

It is a online only money transfer service that help the users send money from Mobile apps, tablets or mobile. Considering Remitly is providing digital services for sending money they offer a good alternate to the banks & remittance agents.

Remitly offers a very user friendly online money transfer service that fast, secure and relatively cheaper than other money transfer companies.

According to Remitly over 100,000 NRIs and more than 100,000 Pinoys have sent money through remitly. As per recent reports in 2016 Remitly have processed remittance transactions of over $ 2 billion. Matt / Matthew Oppenheimer is the co-founder and CEO. Remitly has raised over $100 million in equity funding from 18+ investors till 2016. For more details about Remitly funding & investment you can check Crunchbase

Pricing : How much does Remitly cost?

8 /10

One of the important factor for us at Exchange Rate IQ while evaluating any money transfer company for our users of the cost of money transfer. The lower the cost of the transfer, the better the value a user gets. You can read more about cost of money transfer here:

The cost associated to transfer money through Remitly can be divided in 2 pieces, a flat fee and an exchange rate margin.

Transfer Fees:

Remitly charges a flat fees for sending money using its platform, the higher the amount your are sending the less the fees. In fact, above a certain limit the fees is reduced to zero.

Exchange Rate:

The second piece of the cost is the exchange rate margin. This is basically the currency conversion rate that Remitly is offering compared to the actual mid market or the interbank rate. Remitly doesn’t match the interbank rates but the margins are usually very low. Less than 1% in most cases, as analyzed by our team over a period of 2 months.

For First time users though, the Exchange Rates are usually better than a repeat user. This is one of the key strategy for Remitly and it attracts a lot of new users to Remitly.

Remitly offers 2 options to transfer money

  1. Economy – Economy Money Transfers take more time to reach the destination country but offer a higher exchange rate and lower fees.
  2. Express – When sending money though express route the receiver get the money faster but since the exchange rate offered is marginally less than the other option. Also, if the transaction is done through a credit or debit card the fees could be substantially higher (1-3%) than the flat rate fee.

Transparency: Does Remitly have any hidden fees?

9 /10

Second most important factor for Exchange Rate IQ users while evaluating any money transfer company tends to be transparency being offers by the remittance company. We hate hidden fees and charges so does our users.

Remitly fairs very well on being transparent about its fees and charges. Even before logging into the website they clearly show the fees that would be charged as well as the exchange rates being offered. All exchange rates are Locked in at the time of transaction hence a user do not have to worry about any fluctuation in currency rates after a transaction is complete.

Transfer Speed: How long does it take to send money through Remitly?

7/10

Remitly offers 2 different options for Transfer time. Speed could vary based on the option you choose as well as the Pay in method i.e. bank vs a credit or debit card

  • Economy – Economy Money Transfers usually take 3-5 working days to. These transfers are initiated using a bank account.
  • Express – Express transfers when done through a debit or a credit card could be completed in minutes.

Transfer Times from USA, UK & Canada to Mexico, Philippines etc. is usually pretty quick like an instant transfer with the Express route. Although the express route can attract more fee and always offer a lower exchange rate than economy. For the same corridors with the economy option the transfer would be completed in 3 days with a better rate and lower fees.

For money transfer from USA, UK & Canada to India if you choose economy, the fund transfer in bank accounts is completed between three to five working days. This usually depends on the receiving bank in India as well. For Express transfers from USA to India, a instant deposit is made to Axis & HDFC bank but for other banks in India the express transfer could take upto 4 hours.

Security : Is Remitly Safe?

10/10

Remitly clearly states that the user safety & security is their absolute priority. While we have seen reviews of the users complaining about the transfer times we never came across a negative review about the security of Remitly.

Remitly is registered with the US Department of Treasury and licensed in all 50 states of USA as an authorized money transfer company. You can refer US license information here In Canada, Remitly is licensed and registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada). Remitly U.K., Ltd. is regulated by the Financial Conduct Authority under the Payment Services Regulations 2009 for the provision of payment services We are also registered by the HM Revenue & Customs as a money service

For Website/App security Remitly uses Secure Socket Layer (SSL) with 256-bit encryption, the industry standard in secure server protection. Also the user logs in using a secure server connection (https://). The user accounts are protected by unique passwords

Remitly also offer 100% Satisfaction Guarantee. If you are not satisfied with the services you can get your money back with charges & fees prior to the completion of the transaction.

Based on Exchange Rate IQ analysis and reviews we feel that Remitly is totally secure and safe to perform you internation money transfer

User experience of Remitly

9/10

Remitly offers a very intuitive user experience on the website as well as the mobile apps. The overall process from registration, transfer and tracking is really seamless and easy to understand. A good UI & UX flow helps. A detailed FAQ section on the website answers most of the relevant questions. A chat & phone support is available for any other queries.

Based on the total reviews on Trust Pilot the rating is 8.8 or good. Most of the users appreciate the no nonsense approach to cheap and quick money transfer

Coverage: How many Countries & Currencies does Remitly support?

6/10

Remitly is currently available in 3 countries to send money from, these are United states of America, Canada & United Kingdom. Remitly has recently started its services in United Kingdom.

From USA it currently supports 8 Countries in Central & South America and 3 in Asia.

Receiving countries in Central & South America are Colombia, Ecuador, El Salvador, Guatmala, Honduras, Mexico, Nicaragua & Peru. You can send money to India, Philippines & China from USA as well.

From UK & Canada on the other hand you can only send the money to India, Philippines & China.

Remitly has also partnered with local banks & Cash Pickup partners in all the receiving countries to help users collect the money conveniently.

Remitly Partners in Philippines include over 10,000 cash Pickup locations and major banks. For India users can transfer funds to 100+ banks with instant deposits in HDFC & Axis bank and within 4 banking hours to ICICI, SBI and Citibank.

In Guatemala, El Salvador, Honduras, Nicaragua, Colombia, Ecuador and Peru, money can be deposited in major banks or can be picked up at thousands of local network partners

Remitly’s Mexico network includes pick up locations like Bancomer, Elektra, BanCoppel, Bansefi and all major banks in Mexico.

Remitly User Reviews and Ratings

reviews powered by trustpilot

Como todo desconfiado la primera vez…

Review published ago

Como todo desconfiado la primera vez crei que no funcionaria, esta es mi tercera vez, envio dinero a chile y bolivia, y llega todo perfectamente lo mejor es que em dinero llega a la cuenta de la persona y solo se demora el tiempo que demora el.banco de destino en verificar el envio... esta genial, deje westerunion por remity... nunca doy este tipo de opiniones pero es que ests genial esto.. y te informa proceso a proceso...me ha ayudado mucho.

by Miguel Angel Valle Romero

Como todo desconfiado la primera vez…

Review published ago

Como todo desconfiado la primera vez crei que no funcionaria, esta es mi tercera vez, envio dinero a chile y bolivia, y llega todo perfectamente lo mejor es que em dinero llega a la cuenta de la persona y solo se demora el tiempo que demora el.banco de destino en verificar el envio... esta genial, deje westerunion por remity... nunca doy este tipo de opiniones pero es que ests genial esto.. y te informa proceso a proceso...me ha ayudado mucho.

by Miguel Angel Valle Romero

Great service

Review published ago

Great service

by Alberto

Great service

Review published ago

Great service

by Alberto

Totally rubbish avoid

Review published ago

Totally rubbish , do not use them, i sent £500 to my family and got email after few minutes to scan and submit receiver id , yes receiver id not my (sender id). Called them they said that is law is receiver id.thats totally wrong i sent many times from diffrent companies no one asked single question about receiver id they always asked buyer id. I said no problem but they ill have id in thier country’s national language cos every country doesn’t have English language they said no we need id in english. Totally disgusting, I asked them to cancel transection but they said for refund in need to contact my bank which was rubbish as well cos i already paid them , well at the end got refund from my bank . Avoid at any cost

by customer

Totally rubbish avoid

Review published ago

Totally rubbish , do not use them, i sent £500 to my family and got email after few minutes to scan and submit receiver id , yes receiver id not my (sender id). Called them they said that is law is receiver id.thats totally wrong i sent many times from diffrent companies no one asked single question about receiver id they always asked buyer id. I said no problem but they ill have id in thier country’s national language cos every country doesn’t have English language they said no we need id in english. Totally disgusting, I asked them to cancel transection but they said for refund in need to contact my bank which was rubbish as well cos i already paid them , well at the end got refund from my bank . Avoid at any cost

by customer

Súper bueno porque trabajo y no tengo…

Review published ago

Súper bueno porque trabajo y no tengo tiempo para ir a una agencia de envío

by Marialuisa Santana

Súper bueno porque trabajo y no tengo…

Review published ago

Súper bueno porque trabajo y no tengo tiempo para ir a una agencia de envío

by Marialuisa Santana

I recommended remitly to a friend but…

Review published ago

I recommended remitly to a friend but now my friend wanted to make a transfer of 500 euro since 6 days ago 12/04/2018 , and the payment card has been debited and remitly did not process the transaction due to some document she was asked to provide and she couldn't, so remitly promise to return back her money since yesterday but unfortunately remitly has not done so, each time she try to check the status, they postpone the refund, please what is going on?

by Bolaji Ismael Aremu

Very trustworthy app.make my money…

Review published ago

Very trustworthy app.make my money transfer very easy thank you remitly..this is my 3rd time ..

by Yogen Gurung

delivered as promised

Review published ago

delivered as promised. i sent 3 different times and money was received on the day as promised.

by Dolly Tan

Esta muy bien por que desde mi casa…

Review published ago

Esta muy bien por que desde mi casa travajo puedo enviar dinero

by Milford Vega

Excellent service to send money to…

Review published ago

Excellent service to send money to Mexico. I would recommend Remitly to everybody that needs to send money to Mexico.

by Malaquias Flores

Muy rápidamente

Review published ago

Muy rápidamente

by Ramiro Gomez Dominguez

Remitly gave 15$ Bonus And Best Transfer Rates

Review published ago

Excellent service!! I was slightly worried to start with and it all happened smoothly without any issues.Easy, Safe, fast, convenient and cheap way to send money anywhere!!!!The amount of time, hassle and unnecessary fee it saves me is unbelievable. I would most definitely recommend Remitly if you have to send money to your loved ones quickly and securely. For 15$ additional Bonus try sending Money from my referral (Make sure to delete space in link) http:// remit.ly /xbpq8v

by Priya

Cancelled transactions

Review published ago

Hello. Please I need my money back as soon as possible so I can try with another service. I sent money by bank transfer to your REMITLY account, I was promised that the recipient would receive it in nigeria, and you cancelled my transfer! Without returning my money! Please I need my money back!

by Somy Arinze

Excelente

Review published ago

Excelente , rápido y muy puntual

by Sonia Hidalgo Alzate
Review published ago

Muy bien servicio

by Roberto parra Vega

The best ever I am very happy !

Review published ago

The best ever I am very happy !

by Julie Marek

Remitly Means MORE MONEY

Review published ago

Remitly is BEST in Service with ADDITIONAL DOLLARS BENFITS. My Experience made me overjoyed when transfer completed and it doubled the joy when BONUS credited to my Remitly account. I used this link "https:// tiny.cc /remitly" and recommend friends to GO for it. LINK to Get BENEFITS : "https:// tiny.cc /remitly" (Copy paste this link in your browser remove extra spaces before and after the word 'tiny.cc' and hit ENTER key, then it will take you to Remitly, register and then get benefitted with Additional Dollars BONUS)

by Sara

No lo recomiendo

Review published ago

No lo recomiendo

by Olma

Me encanta 5 estrellas

Review published ago

Me encanta esta súper bien

by NenniitHa Aguilar

Remitly is Best and gave me Bonus 15$ for Transfer !!

Review published ago

Excellent service!! I was slightly worried to start with and it all happened smoothly without any issues.Safe, fast, convenient and cheap way to send money anywhere!!!!The amount of time, hassle and unnecessary fee it saves me is unbelievable. I would most definitely recommend Remitly if you have to send money to your loved ones quickly and securely. For 15$ additional Bonus try sending Money from my referral (Make sure to delete space in link) http:// remit.ly /xbpq8v

by Priya

I have sent money via bank transfer…

Review published ago

I have sent money via bank transfer with correct reference no. almost 2hrs gone and yet no confirmation from Remitly... I have sent them several messages but no joy. I tried to ring them more than 10 times. They put you on hold for hours but no one actually responds from Remitly. Very very disappointed with these services

by John
show more >>

Remitly Transfer Process

  1. Create your free account on Remitly website

  2. Choose the Country from where you want to send money

  3. Choose the receiving country along

  4. Select the transfer option from Express vs Economy

  5. Select the Pay-In Method – Bank Account, credit or Debit card

  6. Enter the Amount & Fund your transfer

  7. Review & Confirm the Transfer

Once the process is completed, Remitly will confirm a date & time by when the fund would be deposited overseas. After the completion of the transfer, you will reactive a status update & confirmation from the support team.

Remitly Promo Codes & Offers

United States to India
New customers - Get more exchange rate up to $2999
United States to Philippines
Get ₱55.00 per dollar on your first transaction and first transfer is free.
United States to Mexico
New customers - Get a rate of 21 Pesos per dollar on your first transfer
United States to Guatemala
New customers - Get more exchange rate on your first transfer
United States to Colombia
New customers - Get more exchange rate on your first transaction
United Kingdom to India
Get first time offer
United Kingdom to Philippines
New customer offer : Get better exchange rate with zero fees
Canada to Philippines
New customer offer : Get more exchange rate
Canada to India
Offers for new customers on first transaction

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Remitly Company & Contact Info

Address:- Remitly, Inc.,
1601 2nd Ave.,
8th Floor,Seattle,
WA 98101
USA
Email:- [email protected]
Phone:- (888) 736-4859
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