Remitly Review- Transfers Money Faster and Cheaper 2022

4 stars based on 34025 reviews

Send Money To Rate
USD PHP ₱ 53.51
USD MXN $ 20.79
USD INR ₹ 74.46

Remitly Review by Exchange Rate IQ

Overall rating
8 /10

How to send money abroad using Remitly? Is it the best options available? How much time it will take to reach the recipient? Is it safe to transfer money online? All these thoughts hit your mind when you start using the money remittance services. But now you need not to worry because the experts of ERIQ provide an in-depth and unbiased review of Remitly by performing all the research. Remitly is a digital alternative to the traditional money remittance services which is available for the people living in the UK, the US, Canada and the Eurozone.

Remitly is an US Headquartered digital money transfer service. Customers can access Remitly.com on any device connected to the Internet. Remitly’s proprietary global transfer network includes what is described as an “easy-to-use mobile app”, which makes the process of sending money faster, easier, more transparent and less costly. This is accomplished by eliminating the forms, agents, codes, extra time and fees typical of the traditional, century-old money transfer process.

This app enables people in the United States, Canada & UK to send money to other countries instantly using the company’s express service or up to three days using the economy service

It is a fast, easy and affordable method to send money online.

Send money with Remitly because-

  • It is a customer-focused payments company
  • User-friendly
  • Safe and Secure
  • Reasonable fees
  • Low Exchange Rate Margins
  • On Time delivery

Review of Remitly :

Remitly is a digital money transfer service enabling international money transfers from the U.S.A., Canada & the United Kingdom to a select number of countries in South East Asia, Mexico and South America.

It is a online only money transfer service that help the users send money from Mobile apps, tablets or mobile. Considering Remitly is providing digital services for sending money they offer a good alternate to the banks & remittance agents.

Maximum transfer limit: $20,000

Minimum transfer limit: $0

Remitly offers a very user friendly online money transfer service that fast, secure and relatively cheaper than other money transfer companies.

According to Remitly over 100,000 NRIs and more than 100,000 Pinoys have sent money through remitly. As per recent reports in 2016 Remitly have processed remittance transactions of over $ 2 billion. Matt / Matthew Oppenheimer is the co-founder and CEO. Remitly has raised over $100 million in equity funding from 18+ investors till 2016. For more details about Remitly funding & investment you can check Crunchbase

Pricing : How much does Remitly cost?

8 /10

One of the important factor for us at Exchange Rate IQ while evaluating any money transfer company for our users of the cost of money transfer. The lower the cost of the transfer, the better the value a user gets. You can read more about cost of money transfer here:

The cost associated to transfer money through Remitly can be divided in 2 pieces, a flat fee and an exchange rate margin.

Remitly Transfer Fees:

Remitly charges a flat fees for sending money using its platform, the higher the amount your are sending the less the fees. In fact, above a certain limit the fees is reduced to zero.

Remitly Exchange Rate:

The second piece of the cost is the exchange rate margin. This is basically the currency conversion rate that Remitly is offering compared to the actual mid market or the interbank rate. Remitly doesn’t match the interbank rates but the margins are usually very low. Less than 1% in most cases, as analyzed by our team over a period of 2 months.

For First time users though, the Exchange Rates are usually better than a repeat user. This is one of the key strategy for Remitly and it attracts a lot of new users to Remitly.

Remitly offers 2 options to transfer money

  1. Economy – Economy Money Transfers take more time to reach the destination country but offer a higher exchange rate and lower fees.
  2. Express – When sending money though express route the receiver get the money faster but since the exchange rate offered is marginally less than the other option. Also, if the transaction is done through a credit or debit card the fees could be substantially higher (1-3%) than the flat rate fee.

Transparency: Does Remitly have any hidden fees?

9 /10

Second most important factor for Exchange Rate IQ users while evaluating any money transfer company tends to be transparency being offers by the remittance company. We hate hidden fees and charges so does our users.

Remitly fairs very well on being transparent about its fees and charges. Even before logging into the website they clearly show the fees that would be charged as well as the exchange rates being offered. All exchange rates are Locked in at the time of transaction hence a user do not have to worry about any fluctuation in currency rates after a transaction is complete.

Transfer Speed: How long does it take to send money through Remitly?

7/10

Remitly offers 2 different options for Transfer time. Speed could vary based on the option you choose as well as the Pay in method i.e. bank vs a credit or debit card

  • Economy – Economy Money Transfers usually take 3-5 working days to. These transfers are initiated using a bank account.
  • Express – Express transfers when done through a debit or a credit card could be completed in minutes.

Transfer Times from USA, UK & Canada to Mexico, Philippines etc. is usually pretty quick like an instant transfer with the Express route. Although the express route can attract more fee and always offer a lower exchange rate than economy. For the same corridors with the economy option the transfer would be completed in 3 days with a better rate and lower fees.

For money transfer from USA, UK & Canada to India if you choose economy, the fund transfer in bank accounts is completed between three to five working days. This usually depends on the receiving bank in India as well. For Express transfers from USA to India, a instant deposit is made to Axis & HDFC bank but for other banks in India the express transfer could take upto 4 hours.

Coverage: How many Countries & Currencies does Remitly support?

6/10

Remitly is currently available in 3 countries to send money from, these are United states of America, Canada & United Kingdom. Remitly has recently started its services in United Kingdom.

From USA it currently supports 8 Countries in Central & South America and 3 in Asia.

Receiving countries in Central & South America are Colombia, Ecuador, El Salvador, Guatmala, Honduras, Mexico, Nicaragua & Peru. You can send money to India, Philippines & China from USA as well.

From UK & Canada on the other hand you can only send the money to India, Philippines & China.

Remitly has also partnered with local banks & Cash Pickup partners in all the receiving countries to help users collect the money conveniently.

Remitly Partners in Philippines include over 10,000 cash Pickup locations and major banks. For India users can transfer funds to 100+ banks with instant deposits in HDFC & Axis bank and within 4 banking hours to ICICI, SBI and Citibank.

In Guatemala, El Salvador, Honduras, Nicaragua, Colombia, Ecuador and Peru, money can be deposited in major banks or can be picked up at thousands of local network partners

Remitly’s Mexico network includes pick up locations like Bancomer, Elektra, BanCoppel, Bansefi and all major banks in Mexico.

Remitly Promo Codes & Offers

United States to India
New customers - Get more exchange rate up to $2999
United States to Philippines
Get ₱55.00 per dollar on your first transaction and first transfer is free.
United States to Mexico
New customers - Get a rate of 21 Pesos per dollar on your first transfer
United States to Guatemala
New customers - Get more exchange rate on your first transfer
United States to Colombia
New customers - Get more exchange rate on your first transaction
United Kingdom to India
Get first time offer
United Kingdom to Philippines
New customer offer : Get better exchange rate with zero fees
Canada to Philippines
New customer offer : Get more exchange rate
Canada to India
Offers for new customers on first transaction

Remitly Transfer Process

How to Send Money through Remitly?

  1. Create your free account on Remitly website

  2. Choose the Country from where you want to send money

  3. Choose the receiving country along

  4. Select the transfer option from Express Vs Economy

  5. Select the Pay-In Method – Bank Account, credit or Debit card

  6. Enter the Amount & Fund your transfer

  7. Review and Confirm the Transfer

  8. Once the process is completed, Remitly will confirm a date and time by when the money would be deposited overseas.

Send money with Remitly

Remitly send money to Pakistan

Remitly is one of the largest money transfer companies in the world, which offer money transfer services from 16 countries to over 50 countries across the globe. Here you can send money in express in economic form. The express transfers will be delivered by the company within 24 hours which can be paid by debit and credit card while economic transfers are slow and have the lowest transfer fee. These transfers can be completed through a bank account.

Remitly send money to Columbia

Remitly charges nil to provide money transfer in an economic way to Columbia. However, if you transfer money in express form, the company will charge $3 or a similar amount in other currencies. The company has 1600 cash pickup locations across the country and is in partnership with Bancolombia, Exito, BBVA, Carulla, BBVA Bancomer etc. At these places, the company provides bank transfers as well as cash pickup services both to its users, so they can make the most use of Remitly.

Remitly send money to India from UK

Remitly helps you to transfer money to more than 140 banks and their branches in India from the UK. The company offers competitive exchange rates and lower transfer fees to its clients so that they can make the transfers of their hard-earned money easily. The company delivers money on time as express delivery within 24 hours and economy delivery within 3-5 days.

User experience of Remitly

9/10

Remitly offers a very intuitive user experience on the website as well as the mobile apps. The overall process from registration, transfer and tracking is really seamless and easy to understand. A good UI & UX flow helps. A detailed FAQ section on the website answers most of the relevant questions. A chat & phone support is available for any other queries.

Based on the total reviews on Trust Pilot the rating is 8.8 or good. Most of the users appreciate the no nonsense approach to cheap and quick money transfer

Security : Is Remitly Safe?

10/10

Remitly clearly states that the user safety & security is their absolute priority. While we have seen reviews of the users complaining about the transfer times we never came across a negative review about the security of Remitly.

  • Remitly is registered with the US Department of Treasury and licensed in all 50 states of USA as an authorized money transfer company.
  • In Canada, Remitly is licensed and registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada).
  • Remitly U.K., Ltd. is regulated by the Financial Conduct Authority under the Payment Services Regulations 2009 for the provision of payment services. It is also registered by the HM Revenue & Customs as a money transfer service.
  • For Website/App security Remitly uses Secure Socket Layer (SSL) with 256-bit encryption, the industry-standard in secure server protection. Also the user logs in using a secure server connection (https://). The user accounts are protected by unique passwords.

Remitly also offer 100% Satisfaction Guarantee. If you are not satisfied with the services you can get your money back with charges & fees prior to the completion of the transaction.

Based on Exchange Rate IQ analysis and reviews we feel that Remitly is totally secure and safe to perform you internation money transfer.

Remitly Exchange Rate

Send Money From Send Money To Rate
Australia Bangladesh ó 63.35
Australia India ₹ 54.66
Australia Mexico $ 14.85
Australia Nepal NP₨ 86.38
Australia Pakistan PKRs 131.16
Australia Philippines ₱ 39.49
Australia Sri Lanka ₨ 149.99
Canada Bangladesh ó 70.25
Canada India ₹ 60.77
Canada Mexico $ 16.53
Canada Nepal NP₨ 97.25
Canada Pakistan PKRs 144.16
Canada Philippines ₱ 43.19
Canada Sri Lanka ₨ 168.31
Denmark Bangladesh ó 12.89
Denmark India ₹ 11.38
Denmark Mexico $ 3.06
Denmark Nepal NP₨ 18.15
Denmark Pakistan PKRs 26.9
Denmark Philippines ₱ 8
Denmark Sri Lanka ₨ 30.81
Euro Countries Bangladesh ó 97.99
Euro Countries India ₹ 84.32
Euro Countries Mexico $ 23.48
Euro Countries Nepal NP₨ 132.59
Euro Countries Pakistan PKRs 198.7
Euro Countries Philippines ₱ 60.43
Euro Countries Sri Lanka ₨ 226.37
Norway Bangladesh ó 9.63
Norway India ₹ 8.49
Norway Mexico $ 2.29
Norway Nepal NP₨ 13.4
Norway Pakistan PKRs 20.08
Norway Philippines ₱ 6.06
Norway Sri Lanka ₨ 23.21
Sweden Bangladesh ó 9.56
Sweden India ₹ 8.18
Sweden Mexico $ 2.23
Sweden Nepal NP₨ 12.87
Sweden Pakistan PKRs 19.16
Sweden Philippines ₱ 5.79
Sweden Sri Lanka ₨ 21.96
United Kingdom Bangladesh ó 117.1
United Kingdom Mexico $ 28.42
United Kingdom Nepal NP₨ 161.98
United Kingdom Pakistan PKRs 239.87
United Kingdom Sri Lanka ₨ 277.19
USA Bangladesh ó 86.25
USA India ₹ 74.64
USA Mexico $ 20.79
USA Nepal NP₨ 119.25
USA Pakistan PKRs 178.02
USA Philippines ₱ 53.63
USA Sri Lanka ₨ 204.78

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Remitly FAQ's

How much money can be send through Remitly?

Remitly has set different sending limits for different tier users.
Tier I users can send up to $999 daily, $2,999 weekly, $6,000 monthly and $18,000 every six months.

Tier II users can send up to $6,000 weekly, $20,000 monthly, and $36,000 every six months.

Tier III users can send up to $20,000 weekly, $30,000 monthly, and $60,000 every six months.

You can also customize your sending limits depending on your needs.

Discuss this question

Where do I get a Remitly account?

You will have to create an account on the Remitly website. Key in all the correct details in your Identification document and have the account verified. After the verification, you can log in and make the transfers. Account creation is free, so you do not have to worry about any extra registration fee.

Discuss this question

How can I increase my sending limit?

To increase your sending limit, you need to sign in with Remitly and visit Remitly’s Manage Limits page. It will ask you few questions, which you need to answer and provide your ID as well as additional bank information. The company representatives will review your details and get back to you shortly.

Discuss this question

Can I trust Remitly tracking services?

Remitly tracking services are so reliable since you can be able to know the status of your transaction. In case you want to use the Remitly app, once you log in, you automatically see a list of your transfers and view their progress. However, if you want to access the service using a browser, you will need to sign in to your account and choose transfer history from the menu. You will be able to see a list of all transfers in-progress and delivered transfers.

Discuss this question

What information I need to provide to Remitly?

You need to provide yours as well as recipient’s bank details, address proof, driving license, passport and mail ID. This is to comply with the regulations of anti-money laundering.

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What if I enter the wrong details when sending money?

To avoid errors, make sure you confirm you have entered the correct details before sending. However, there is always room for mistakes so, If you have entered the wrong information and you have initiated the transaction, you can quickly contact the customer care support through chat or email them at [email protected]. Phone support is unavailable due to limited staffing. Do not panic since the customer support responds instantly.

Discuss this question

How long does it take to send money with Remitly?

The companies transfer speed depends on the option you choose to use while making payments such as a bank, a credit or debit card. However, the economy money transfer takes 3-5 day and must be initiated using a bank account. Additionally, Express money transfer takes a flash of a second and can be initiated using a debit or a credit card. Express money transfer can take a maximum of 4 hours depending on the receiving bank.

Before making the transfer, contact the receiver on the urgency of the money to avoid unnecessary delays.

Discuss this question

Is Remitly a legit way of sending money?

Remitly is 100% safe and offers Satisfaction Guarantee. That means, if you are not satisfied with the services. You can get your money back plus charges that you incurred in the whole money transfer process. Remitly is secure and safe to perform your international money transfer based on the Exchange Rate IQ analysis and the 5-star reviews. The company is in the UK is regulated by the Financial Conduct Authority under the Payment Services Regulations 2009 to provide payment services.

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Alternatives to Remitly

Remitly User Reviews and Ratings

reviews powered by trustpilot

Unreliable and very slow. Problems can't be resolved.

Review published ago

Unfortunately, I cannot recommend Remitly after about a year of using them, on and off, for international transfers. It has happened several times that transfers have been held up for various reasons, the reasons always seem different and inexplicable (this time, my ID --which was the one I used to open the account--is not "on file". Whose file, I have no idea. With the government that issued it?) it's difficult to get anyone in customer service to help, they're always apologetic but can't solve problems, it's impossible to then escalate when you get tired of the apologies and inaction. Very frustrating. And when, finally, I decided to cut my losses (of time wasted) and have the money returned to my account, for some reason it takes 10 days. 10 days? We also use Wise for personal/business and it's much more efficient (added Remitly to our portfolio to be able to transfer more as we work internationally).

by Jen Andbob

Unreliable and very slow. Problems can't be resolved.

Review published ago

Unfortunately, I cannot recommend Remitly after about a year of using them, on and off, for international transfers. It has happened several times that transfers have been held up for various reasons, the reasons always seem different and inexplicable (this time, my ID --which was the one I used to open the account--is not "on file". Whose file, I have no idea. With the government that issued it?) it's difficult to get anyone in customer service to help, they're always apologetic but can't solve problems, it's impossible to then escalate when you get tired of the apologies and inaction. Very frustrating. And when, finally, I decided to cut my losses (of time wasted) and have the money returned to my account, for some reason it takes 10 days. 10 days? We also use Wise for personal/business and it's much more efficient (added Remitly to our portfolio to be able to transfer more as we work internationally).

by Jen Andbob

Inon existant customer care. am unfortunately not at all happy…

Review published ago

I am unfortunately not at all happy with is company I have used it with know problem until now suddenly my account was stopped know explanation know apeal they can't give me details I was sending to friends and family after super typhoon in Philippines all very transparent by some how they think I breached a code of practice perhaps someone should try to have some sense of customer care and ask questions therefore I can't recommend this company for any transaction so called customer care is non existent

by mervyn ormand

Inon existant customer care. am unfortunately not at all happy…

Review published ago

I am unfortunately not at all happy with is company I have used it with know problem until now suddenly my account was stopped know explanation know apeal they can't give me details I was sending to friends and family after super typhoon in Philippines all very transparent by some how they think I breached a code of practice perhaps someone should try to have some sense of customer care and ask questions therefore I can't recommend this company for any transaction so called customer care is non existent

by mervyn ormand

I liked this Remitly it’s easily to…

Review published ago

I liked this Remitly it’s easily to sent a money to my family.

by Jeno Villanueva

I liked this Remitly it’s easily to…

Review published ago

I liked this Remitly it’s easily to sent a money to my family.

by Jeno Villanueva

Poor Sterling to Euro Exchange Rate

Review published ago

I wanted to send 10,000 pounds sterling in euro today The "economy"exchange rate on Remitly was below the market rate at 1.19 euro per pound; market rate was 1.2022; the Remitly "express" rate was even lower at 1.18. At the same time the rate on Wise was 1.2020. So after the charges with Wise I would remit 11,978.53 which was 78.53 euros more than with the "fee-free" transfer with Remitly! One needs to shop around! P.S. It is interesting to note that a few days ago, when I was opening the Remitly account for the first time, I was offered a sterling to euro rate matching the market rate. So, beware the sweet welcome, it can blind you so!

by arsenalski

Poor Sterling to Euro Exchange Rate

Review published ago

I wanted to send 10,000 pounds sterling in euro today The "economy"exchange rate on Remitly was below the market rate at 1.19 euro per pound; market rate was 1.2022; the Remitly "express" rate was even lower at 1.18. At the same time the rate on Wise was 1.2020. So after the charges with Wise I would remit 11,978.53 which was 78.53 euros more than with the "fee-free" transfer with Remitly! One needs to shop around! P.S. It is interesting to note that a few days ago, when I was opening the Remitly account for the first time, I was offered a sterling to euro rate matching the market rate. So, beware the sweet welcome, it can blind you so!

by arsenalski

Sie haben mir geholfen Geld zu…

Review published ago

Sie haben mir geholfen Geld zu versenden und das schnell und unproblematisch ! Vielen Dank dafür

by Andreas Schell

I would not recommend Remitly

Review published ago

I would not recommend Remitly. Was banned after my first attempt to transfer money from my bank Chase in the US to another country where I'm currently traveling and when calling their customer service was told that they could not provide me with the exact details on why I was banned. Poor customer service = not a trustworthy/dependable app.

by Tommy James

Don’t use this corrupt organization

Review published ago

Don’t use this corrupt organization. My account was hacked and had to get a new credit card and they wouldn’t let me access my account and to cancel money stolen from me. They insisted I violated their terms of agreement and would NOT allow me to submit proof of hacking or theft. I also had to get a new ATM card from my bank. Worse yet Remitly tried to steal my money, I had to argue and threaten to sue before they cancelled and refunded my money. Don’t use Remitly, they don’t care about you and your money. I even filed two cases on appeal and they say sorry the fraud department already made their decision and will not look at your appeal.

by Wayne

Perfect

Review published ago

All is perfect

by Noël WOLF

Alles gut gelaufen

Review published ago

Alles gut gelaufen

by Lilli

Muy mala empresa

Review published ago

Muy mala empresa. Llevo años haciendo transferencias mensualmente con empresas como Transferwise, World Remit, etc. Prové esta compañía y a la segunda transferencia me pidieron datos para confirmar mi identidad. Tardaron 3 dias en llamarme y me tuvieron una hora en el teléfono pidiendo todo tipo de información y con una operadora imposible de entender. Por ejemplo me pidieron un extracto de mi cuenta bancaria, pero una vez les facilité esta información privada me dicen que no es válida porque no figura mi dirección física. Una vergüenza de compañía, nada recomendable, lentos e ineficientes

by Arnau Pons Garcia

Ich bin ziemlich zufrieden

Review published ago

Ich bin zufrieden, mit Gebühr und Wechselkurs alles prima. Bis das Geld vom Empfänger geholt werden kann, dauert es etwas länger als bei anderen Geldtransferdiensten.

by Claudia Schmitt

Niemals wieder, aber doch wieder, nein doch nicht mehr!

Review published ago

Von einem Stern auf Fünf und wieder zurück auf einen. Das Verhalten dieser Unternehmung ist unglaublich, ich habe jetzt keine Lust mehr darüber zu schreiben. Jedes Wort ist schade und vor allem schade um die Zeit und Ärger. Nach mittlerweile 4 vergeblichen Versuchen Geld nach Russland zu überweisen, habe ich nun via Xoom/Pay Pal 2 mal Geld ohne Probleme überwiesen. Anscheinend hat Remitly immer einen Standardsatz parat, "We noticed some suspicious activity and took some precautions", damit sie nicht überweisen müssen. Dabei ging es um 1000 und 2000 Euro, also keine Millionen oder hundertausende. NIE mehr wieder, braucht man aber eh nichts mehr tun, man wird sowieso aus dem Account rausgekickt! Nachstehend meine Erstbewertung mit ursprünglich einem Stern. Habe damit offensichtlich halb Remitly in Bewegung versetzt, welche dann über E-Mails und Telefonanrufe sich dann mit meinem Fall auseinandergesetzt haben. Da ist halt einiges nicht so gelaufen, wie es hätte laufen sollen. Aber die Damen und Herren haben sich dann extrem engagiert, damit ich wieder zufrieden bin. Und ich bin es wieder und möchte mich für dieses kundenorientierte Verhalten sehr herzlich bedanken. Fehlerkultur aus der Welt schaffen, ein sehr seltenes Gut geworden. Vielen Dank, 100%ige Weiterempfehlung!!! Nachdem ich vor einem Monat Geld nach Kolumbien überweisen hatte und das, für mich überraschend, sehr gut geklappt hat, wollte ich nun 1000 Euro an meine Freundin in Russland überweisen. Zuerst schien alles Ok, nach ein paar Stunden bekam ich eine EMail, man bräuchte noch ergänzende Angaben. Welche das waren, wurde nicht spezifziert, ich solle die angegebene Telefonnummer 0080.....anrufen. Da rut man nur ins Leere. Dann also Chat, Wahl Deutsch oder Englisch) fange also Deutsch an, worauf ich einen Chatpartner mit "Sorry, only English" bekam. Kein Problem. Ich fragte, welche ergänzenden Angaben sie bräuchten. Da ging es schon um meine Freundin, wer sie ist, in welchem Verhältnis sie zu mir steht usw. Ok ich habe die Fragen beantwortet, worauf man mir mitteilte, der Transfer werde OK gehen. Nach einigen Minuten rief mich auf Englisch eine Dame (offensichtlich aus einem Callcenter, in dem allgemeinen Gequatsche war sie schwer verständlich) an und begann mich neuerlich auszufragen, wer diese Dame ist, warum ich ihr Geld schicke usw. Es wurde dann tatsächlich unverschämt intim, worauf ich, verständlicherweise, fast ausgerastet bin. Ich habe dann gefragt, was jetzt passiere und als Antwort bekam ich, das Geld wird NICHT überwiesen (safety reasons-mein Geld). Hab mich fluchend verabschiedet und aufgelegt, mein Account wurde sogleich komplett gesperrt, aber ich habe eh keine Lust, die Firma noch einmal zu verwenden. Also Nerven sparen, einfach ein anderes Unternehmen verwenden. Habe dann noch ein Beschwerde EMail an die Zentrale geschickt, da ist natürlich nur ein BLA BLA zurückgekommen.

by Alex

Dishonest company

Review published ago

Further to the review before and also in relation to the response from remitly- I would like to say I u derstand how exchange rate works but how come what u advertise is always higher rate and when u send it is lesser rate, why not the other way around. Also your consultant on phone told me that he will give the same rate but later on when I transferred I got less rate, listen to Ur internal calls on 12/01/2022 around 9pm. Basically you guys are committing fraud and dishonestly making money.

by Karni Dhaliwal

The are scammers please don’t send your hard earned money through them

Review published ago

My mom send money to india, they took the money out of my mom's account and than the money was never transferred to the Indian account which we provided, upon inquiring with their customer service, we have been told that my mom's account has been deactivated. I am on hold trying to figure out when we will get the money back in our account. They are scammers please don't send your hard earned money through them.

by Hiral

I would like to see the option of…

Review published ago

I would like to see the option of transfer dollar on dollar, without currency exchange. I sent $2000 to dollar account in Europe, thinking that recipient will receive this amount. He received only $1913,!!!!!. This reduction of $87 makes this transaction very costly . I will use Remitly if it offers dollar on dollar transfer.

by mr

They need to get their act together. It is awfull, terrible

Review published ago

The help chat seem to have no clue. I was 2 and half hours on chat line in total. I was getting wrong information, information i did not understand. the agents were patronising and seemed to just repeat stuff with technical jargon as if I understand their remitly systems. The two locations to collect money were out of business or didnt exist. i was walking in 100 degrees of heat looking for places that dont exist. They then changed the transaction to another company rapiPago, although I insisted that those offices are used to pay gas bills in Argentina, they insisted that i go there, so I went of course the agent in the office looked at me.. She had no way to input the reference number in her system, so i had to leave. So on and on it went. I finally told them to please cancel the transaction as they were UNABLE to give me the address of an office where i could go to get my money . they also keep your money for 7 to 10 days. i dont have much money, that is overdrawn money that i now have to pay for because of Remitly bad bad bad service. now they replied to this review, but more stupidity as they give you the link to go back to chat . for what another 2.5 hours of going around in a circle. if there is somone serious about listening to me i will tell them, but im not going back to that horrendous chat nonsense.

by Vin

Superb Service

Review published ago

From step one to finish is easy to follow. No hustle at all and remittance to the recipient is super fast

by Faisal Ahmed

Top,aber mit einem Mangel den alle Anbieter haben

Review published ago

Mein zweiter Wohnsitz ist die Dominikanische Republik. Ich überweise sehr oft Geld dorthin seit mehreren Jahren und habe schon mehrere Bezahldienste genutzt. Jetzt habe ich zweimal mit Remity Gelsld auf ein Konto in der Domrep überwiesen und bin mit Kosten und Ablauf sehr zufrieden. Werde wohl Dauerkunde werden. Aber einen Mangel hat Remity und alle anderen Bezahldienste. Ich würde gern Rechnungen bezahlen weil meine Ehefrau leider damit unzuverlässig ist.Aber leider kann ich im Transferverlauf nirgendwo eine Referenz ( z.B. Rechnungsnummer ) angeben, damit man die Zahlung zuordnen kann. Deshalb suche ich weiter einen Anbieter bei dem das geht.

by Jürgen Gleich

Fraud n crook company

Review published ago

First of all they are fraud, they will.show the higher price on top of the pages but when u r transferring more then 1000 they will give u very less rate. The higher the amount, less rate you will get. Also I transferred amount on 05/01/2022 and today is 13/01/2022, still not transferred. I was sending money for medical purposes. They don't care about u or Ur needs. Please use other companies to transfer money. They are crook.

by Karni Dhaliwal

Tried Remitly for the first time.

Review published ago

Tried Remitly for the first time. Money left my card in a second, but i ended up with a evening with repeated issues and bad service. Was promised 3 times all was ok. After the fourth try i gave up. Now they will use 10 days to give my money back. Stay away from Remitly!!!

by Ron Myhr
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Remitly Company & Contact Info

Address:- Remitly, Inc. 1111 3rd Ave., Suite 2100 Seattle, WA 98101
Email:- [email protected]
Phone:- (888) 736-4859
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