WorldRemit Review- An Affordable Money Transfer Service Provider 2020

5 stars based on 34179 reviews

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WorldRemit Review by Exchange Rate IQ

Overall rating
8.5 /10

Thinking of using a remittance service to transfer funds across borders and not able to find a proper review. Here at Exchange Rate IQ, we provide you with the best-unbiased reviews in a precise manner which are based on long research, customer satisfaction and authenticity. Therefore, we have bought you a review of WorldRemit, which offers transfers to more than 145 countries across the world. Here you can also get the review of WorldRemit app, so that you can download them to transfer money whenever and wherever possible.

WorldRemit is an online money transfer service provider that offers international remittance services to expatriates and migrant workers. WorldRemit was founded in 2010 by Ismail Ahmed, a former compliance advisor to the United Nations Development Programme. The company has recently started providing business transfers to its users so now employers can transfer money to their employees across the globe. It helps people to send money in more than 145 countries and have around 3 million users till now. Some of the benefits of WorldRemit are:

  • No minimum transfer limit
  • Covering a large number of countries
  • Competitive exchange rates
  • Flexible payment options

Review of WorldRemit :

WorldRemit is an online money transfer service provider helps you to send money abroad and especially designed for the migrant communities. It offers the flexibility of paying the amount to users in more than 145 countries from 50 countries in 30+ currencies. Customers can choose from multiple methods to send money overseas, including bank deposit, cash pick-up, Mobile Money, or airtime top-up. With any option and any device, the transfer procedure is designed to be simple; users choose their country, including the recipient details, and send their desired amount.

WorldRemit money transfer offers competitive prices where customers can send money with a service fee ranging in between absolutely FREE to $10. This fee has been charged depending on the mode of payment, i.e., bank, card or any other and the country of the recipient. All the fees and exchange rates will be displayed upfront once you enter all the details. So, you will know exactly how much you’ll pay in transferring the funds.

People often come to us asking "How much can I send with WorldRemit?" So, one can send maximum up to $9,000 per day through WorldRemit as there is no minimum limit. You may also get free transactions using WorldRemit promo code, where you may get partial or full cashback of the fee you paid during the transaction.

WorldRemit customer care services are available on their website, email and phone 24/7. Users can take assistance from the company anytime, just by keeping their transaction number handy, so that they can get the proper assistance as fast as possible. It has provided phone numbers for various countries on its website, but people across the world can also contact the company on this number: +44 20 7148 5800

It has been providing the best security to the customers from the past 8 years. It monitors the unusual behaviour so that one can stay worry-free about the personal data.

WorldRemit Promo Code:

WorldRemit is providing First transfer free the users if they use it through Exchange Rate IQ. So, why to wait, start now!

Pricing : How much does WorldRemit cost?

8 /10

WorldRemit Exchange rate

WorldRemit offers locked in exchange rate depending on the pay-out method so that you can know how much money will reach to your recipient.

WorldRemit fees

The fees of WorldRemit depends on the pay-out method you want to choose for your money transfer like fees for cash pickup can be higher than for a bank deposit.

WorldRemit Payment methods

WorldRemit Bank Deposit: In this pay-out method, money will be credited to the bank account of your recipient. They will then be able to withdraw the funds as cash, use them to make payments, or make an onwards bank transfer.

WorldRemit Cash Pickup: In this method, the money you send will be available for pickup in cash at a local agent location of a WorldRemit locations partner.

WorldRemit Mobile Money: It allows you to send money to a mobile money account also known as a mobile wallet, such as Vodafone, Airtel, Globe Cash, Tigo, etc. so that your recipient can get money anywhere at any time.

WorldRemit Airtime Top-up: You can also choose to top-up your recipient’s mobile airtime to make calls or send SMS text messages.

So, under the pricing head, we rate WorldRemit 8 out of 10.

Transparency: Does WorldRemit have any hidden fees?

9 /10

WorldRemit does not charge any hidden fees from the users. If you are transacting through debit or credit card, you should be aware that your card provider might charge you a cash advance fee. Also, if you are sending an airtime top-up, note that some countries apply taxes, which will reduce the amount of airtime received by your recipient. If this is the case, WorldRemit will warn you before you complete your transfer. So, the company will make you assure before the transaction on how much fee you have to pay for the transfer.

WorldRemit Tracking

Customers can also track the details of the transaction through the transaction number provided by the company. Once you complete the transfer, this transaction number will help you to know how much time it will be going to take in reaching the funds to the recipient. Besides this, the company also sends the confirmation regarding the transaction through mail and SMS.

Transfer Speed: How long does it take to send money through WorldRemit?

9/10

WorldRemit Transfer Speed:

Are you also loofing for the answer of "How long does WorldRemit transfer take?", then you should know that the transfer speed varies from transfer to transfer depending upon the way and country you are making the transaction through WorldRemit. In some cases, transfers are very instant while in others, it takes a longer duration. The company provides the expected delivery time when you complete the details and before making the payment.

Availability of Money with Recipient Transferred via WorldRemit

Transfer Type Typical Availability
Bank Transfer Instant transfers are available in some banks
Other bank depending upon:
  • The bank
  • Day of the week
  • Time at which transaction has been created
Cash Pickup Available for instant pickup
Mobile Money Instant or near instant
Airtime Top-Up Instant or near instant
Home Delivery 24 hours- 7 days depending upon the location

Coverage: How many Countries & Currencies does WorldRemit support?

8/10

As in 2019, currently, WorldRemit online transfer enables senders of 50 countries to send money to 150 countries across the world in more than 30 currencies. One can also use the option of airtime top-up using the services of WorldRemit. However, one can send up to $9,000 in 24 hours.

Countries Supported by WorldRemit

Brazil Canada Haiti China Russia
Nepal India Turkey Fiji Australia
Italy Malta Poland UK USA
Ghana Mali South Africa Niger Morocco and more

Currencies Supported by WorldRemit

AED AUD MAD MXN
ZAR NGN JPY INR
CHF CAD SEK PEN
EUR HOD USD GBP

WorldRemit offers personal transfers to individuals and businesses and not offering the charitable transfer, so we feel that it has this areas for growth as well as many countries to cover. For using the services of WorldRemit login here. If you are a new user, then you can enter the details here for WorldRemit Sign up.

WorldRemit Promo Codes & Offers

All Countries
First Transfer Free - No fee for the First Time users !!
United States to All Countries
3 Fee Free Transfers When You Send Money Online With WorldRemit! Use Code 3FREE

WorldRemit Transfer Process

WorldRemit Online Money Transfer - How It Works?

  1. Go to WorldRemit website and choose the country you want to send money on its home page.

  2. Click on “Get Started”.

  3. You will be redirected to the next page. Here select the mode of payment and the amount you want to send.

  4. It will show the details how much amount you need to pay including fees.

  5. Now you need to enter the recipient information.

  6. Re-check the information and click on “Send”.

  7. You will receive the SMS and mail on your registered email ID regarding the transfer.

  8. It will also provide you with the transaction tracking number, through which you can check your transaction process.

Send money with WorldRemit

Can WorldRemit send money to Nigeria?

Nigeria is a country which receives foreign exchange money from across the globe as Nigerians working in other countries send money to family. So, WorldRemit offers money transfer to its customers so that they can send money to Nigeria easily. Here you can also signup to get WorldRemit exchange rate to Nigeria so that you can stay updated and plan your transfer accordingly.

You can send money to Nigeria as cash pickup which can be instantly from any FCMB and Fidelity Bank branches. If you wish to send money through bank transfer, you can transfer it to Ecobank, Diamond Bank, Heritage Bank, Jiaz Bank, etc. Other than this, WorldRemit also offers airtime top up facility to Airtel, 9mobile (formerly Etisalat), GLO, MTN, and Visafone.

Can WorldRemit send money to Canada?

WorldRemit has covered Canada from Vancouver to Halifax, where you can make the personal as well as business transfers. It offers only bank transfers to Canada so one cannot use the cash pickup services in Canada. These transfers take approximately 3 working days to reach to the recipient’s account. You can transfer this amount directly through a bank account, debit card or credit card.

Send money to Ukraine with WorldRemit

WorldRemit covers Ukraine from Mariupol to Kiev where it provides the option to send money through cash pick up. So, if you want to transfer money to Ukraine, you can send money through your bank account, debit card or credit card from the countries where WorldRemit is providing its services. This amount can be instantly picked up by the recipient in Ukraine from any Intel Express network.

User experience of WorldRemit

9/10

WorldRemit is a highly responsive website. Once you select the country, it will show the currency automatically and provide the exchange rate once you enter the amount with zero clicks. The sign in process in Worldremit is also easy. It is also providing its mobile apps, so that, you can send the money instantly from wherever you are. You can download WorldRemit app here (WorldRemit Android App and WorldRemit iOS App). You can check the exchange rates on the app without signing up or login.

WorldRemit’s overall money transfer process from registration, transfer and tracking is really seamless and easy to understand. A good UI & UX flow also helps. A detailed FAQ section on the website answers most of the relevant questions of the customers. The phone and email support are available on the site for any other queries.

About payment convenience, one can send money through various ways from WorldRemit. It accepts all the debit and credit card except Amex, Diner’s Card and Union Pay. So those who hold these cards cannot send money through it. One can also pay the money from WolrdRemit using the following:

  • Bank Account Transfer
  • Poli
  • Interac
  • iDEAL
  • ACH
  • Sofort
  • Android Pay
  • Apple Pay
  • Trustly

These payment options are available in various countries, depending on their registration with the above-provided transfer modes. Bank deposits and cash pickups are the most used and affordable money transfer process in WorldRemit. It also provides 100% refund if there is any issue with the transfer process, so, customers trust the company very much with their money.

As per user experience, we rate 9 out of 10 to WorldRemit, because it is offering the best services to the private transfers. It does not provide business transfer, which is also essential in the online world, so, if it starts providing this service, we may give it full ratings.

WorldRemit Mobile Apps

WorldRemit has been providing both Android app and iOS app which helps people in sending and receiving money abroad. In many of the African countries, these apps are called the “WhatsApp of money” as they are easy and faster to send money anywhere in the world. The apps are free to download which you can download from Google apps if you have an android phone or from the app store if you carry iPhone.

At Google app, WorldRemit app is rated with 4.5 stars by the users while on the Apple app store, it is rated 4.8 stars by the users. This shows that users are highly satisfied with their services.

Security : Is WorldRemit Safe?

10/10

Cyber attacks could irreparably damage you and your savings; therefore it is utmost necessary to know if the online money transfer is safe or not. For your privacy, WorldRemit money transfer protects its customers from frauds through various ways providing them physical, technical, electronic, and administrative safeguards. All connections to WorldRemit through their website and mobile app are secured using 256-bit SSL encryption with a 2048-bit signature.

For more safety of the customers, WorldRemit destroys the information of people in 8 years after you terminate your transactions with the company. So, you can trust the company with your personal details and privacy. We believe that it has one of the best privacy policies amongst its competitors and therefore, here it deserves 10 out of 10.

WorldRemit Exchange Rate

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

WorldRemit FAQ's

How to track WorldRemit transaction?

You can track a WorldRemit transaction through SMS and email services provided by the company. Besides, you can also contact WorldRemit at its support team.

Discuss this question

Where to collect money from WorldRemit?

WorldRemit has its presence in over 150 countries, where it is licensed by the local government and providing the safest mode of transfer to its customers. So, if you are looking for a collection of money from WorldRemit, then the company has agent location across the countries at multiple places. you can WorldRemit locations here, where you reach with your government-issued ID and transaction number to pick up the amount transferred.

Discuss this question

Does WorldRemit provides cancellation and refund facilities? How to cancel a WorldRemit transaction?

Yes. WorldRemit offers cancellation and refund facilities. You need to cancel the transfer as soon as possible because once the amount has been transferred to another country; the company will not process the cancellation. For cancelling, you need to contact the support team of WorldRemit as you cannot cancel the transaction directly. The company will provides you refund after cancellation within 2-3 working days which you can take in multiple manners such as bank transfer, card, SoFort, Trustly, etc.

Discuss this question

WorldRemit Vs Western Union: Which is better money transfer company?

Western Union and WorldRemit, both are one of the best money transfer companies of the world and offer money remittance services to people across the world. Western Union offers low exchange rates while WorldRemit offers mid-market exchange rates with a small percentage of margin.
On the basis of transfer fees, Western Union charge fees vary which depends on the country as well as currency while WorldRemit fees are based on the amount you are transferring.
Western Union is offering online, offline and app services so as the WorldRemit which also offer cash pick-up services in more than countries.

Discuss this question

Alternatives to WorldRemit

WorldRemit User Reviews and Ratings

reviews powered by trustpilot

I did at transaction with this company

Review published ago

I made a transaction with this company, but I made an error with the transaction. I mistakenly sent the money to WorldRemit wallet instead of mobile money transfer. I then called their agent to ask to see if it can be transferred to mobile money, he said no they can’t. He gave me 2 options, either to go ahead with the wallet or cancel the transaction, so I decided to cancel the transaction and he told me it might 2-7 working days for me to get my refund. There wasn’t any sign of my money on day 7, so I decided to call again, I was then told to give it 24hrs, called after 24hrs, they then asked me to give my banks email address, so they can communicate. This is my 10th day and I still don’t no were my money is, because they are telling me my money is with my bank, whereas, it shows on my statement that, WorldRemit has taken out the money. Please my advice is to be very careful with this company, once they have your money they won’t give it back!!! They are insisting the bank need to authorise the refund and my bank is telling me that, there is no sign of the money. What makes me angry is all the lies they’re telling me. Horrible service, I wish I could give it a zero star!!!

by Maylady1

I did at transaction with this company

Review published ago

I made a transaction with this company, but I made an error with the transaction. I mistakenly sent the money to WorldRemit wallet instead of mobile money transfer. I then called their agent to ask to see if it can be transferred to mobile money, he said no they can’t. He gave me 2 options, either to go ahead with the wallet or cancel the transaction, so I decided to cancel the transaction and he told me it might 2-7 working days for me to get my refund. There wasn’t any sign of my money on day 7, so I decided to call again, I was then told to give it 24hrs, called after 24hrs, they then asked me to give my banks email address, so they can communicate. This is my 10th day and I still don’t no were my money is, because they are telling me my money is with my bank, whereas, it shows on my statement that, WorldRemit has taken out the money. Please my advice is to be very careful with this company, once they have your money they won’t give it back!!! They are insisting the bank need to authorise the refund and my bank is telling me that, there is no sign of the money. What makes me angry is all the lies they’re telling me. Horrible service, I wish I could give it a zero star!!!

by Maylady1

Increíble Servicio

Review published ago

Primera vez que enviaba dinero a mi familia con ellos!!! En menos de una hora ya disponian para retirar el dinero cash! Recomendados 100% rápido fácil seguro y una excelente tasa de cambio!! Quede completamente satisfecho!! Se ganaron un nuevo cliente!!

by Víctor Contreras

Increíble Servicio

Review published ago

Primera vez que enviaba dinero a mi familia con ellos!!! En menos de una hora ya disponian para retirar el dinero cash! Recomendados 100% rápido fácil seguro y una excelente tasa de cambio!! Quede completamente satisfecho!! Se ganaron un nuevo cliente!!

by Víctor Contreras

It was a small delay but I was able to…

Review published ago

It was a small delay but I was able to speak with a rep and things went smoothly

by Angela

It was a small delay but I was able to…

Review published ago

It was a small delay but I was able to speak with a rep and things went smoothly

by Angela

Très rapide et pas besoin de se…

Review published ago

Très rapide et pas besoin de se déplacer vers les banques pour faire le transfert.

by DK

Très rapide et pas besoin de se…

Review published ago

Très rapide et pas besoin de se déplacer vers les banques pour faire le transfert.

by DK

Iwish you could reduce transfer fees…

Review published ago

Iwish you could reduce transfer fees because some times your exchange rates are a bit low.

by Julius

I used the this app yesterday

Review published ago

I used the this app yesterday, so my husband could get $30 in his account as he referred me this app. But nothing so far. I'll use Xoom next time.

by Hiral

First time user

Review published ago

First time user, but was very impressed how quick and easy it was to send a money transfer.

by 1st time user

great service

Review published ago

great service

by Blessing

Fast & efficient

Review published ago

Your service is a value to us. Thank you for fast and efficient service. God bless always. Mabuhay!

by LeeAnne Chaffer

Have very very bad experience with…

Review published ago

Have very very bad experience with worldremit business account, you can never get through their phone number during office hours, it's always we are closed! For whatever queries sent to their business team, it's always takes AGES to get back. Sometimes it's up to three weeks and they reply you the email!!! So for what you have business account to be opened to business customers!!! very bad experience, you are turning your business customers away!!! We had made transaction last weekend, then until this Friday the fees was still pending, we had emailed up to three times via email sending all proof of transactions and no ONE reply !!! when we called the office to your business team, it says it's closed, we called up to three times also, it's morning, afternoon all during your office hours, how come your business team is closed!!!??? this is not the first time it happened, When we were on personal account thing can be solved much quicker, but after switching to business account, it has become such a hassle. I wonder what's your business team staffs are doing? are they doing their jobs? I called the customer service today, asking them to get managers to contact me, but NO ONE contact me via email NOR PHONE! Im literally, very angry with such experience!!!

by Lynn Ly

Excellent service.

Review published ago

Excellent service.

by SR

Excellent service

Review published ago

Excellent service. Efficient, user friendly and fast.

by Candice

After 2 days fighting with other…

Review published ago

After 2 days fighting with other currency transfer companies i was able in within an hour to transfer money to an orphanage in Uganda. Much needed food and medicine are no longer delayed.

by JR

I like how easy and transparent the…

Review published ago

I like how easy and transparent the process was compared to other similar services.

by user31564

Secure, fast, good customer service, good exchange rate!

Review published ago

Secure, fast, good customer service, and good exchange rate! I needed to send over $2000 directly to my mom's bank account. I was a bit unsure at first, since it was my first time using them. I've used WU before, and they were super fast and reliable, but their exchange rate for bank transfers was low. Seeing WorldRemit had great ratings on TrustPilot, had good exchange rate, and the first 3 transfers were free of charge (with promo code advertised), I decided to go with them. The website was very easy to use. Initiated the transfer to the largest bank in my mom's location, which, per the note on the website, should just take minutes. I told my mom the funds should be in her bank in a couple hours at most. Well, 5 hours later, I checked the status on the website, and it was still "Processing". I checked my email, and I received one from WR 30 min after I initiated the transfer, asking me to upload a photo of my ID or passport, and a selfie photo. Fair enough.. they're making sure about my identity. I just wished they had texted me instead to let me know. Uploaded my ID and selfie and went to sleep at midnight. The following morning, checked status, still "Processing". No new emails or text msg. Finally, I decided to call their customer service number. I spoke with a live agent within 2 minutes. Very polite and spoke clear english with an accent--nice. The agent verified they received my ID and selfie, then said they needed to verbally verify my identity in order to complete the transfer. I was transferred over to another agent who politely asked a few questions: my name, date of birth, zip code, my mom's name, reason for sending money, how much I expect to send in the future. Was put on hold for about 2 min, then was told that the funds were transferred to my mom's bank account.. YAY :) The agent told me this only happens with the first transfer, as they want to make sure my transaction was legit. Understandable. So I'm pretty impressed with the security verifications. My only gripe was that they did not let me know that I need to call them to complete the security verification. Had I decided to wait it out I don't know how long the transfer would have been delayed. Also, it would be much better if they sent me a text message. C'mon WorldRemit, it's 2020! Who checks email every hour? But overall, pretty happy with the transfer, and I paid no fee! One star off for the communication lapse.. and using email instead of text msg. If anyone from WR is reading this, I would suggest an update to the website to let first time users know up front that they need to upload a copy of their ID and a selfie, and make a call to customer service to complete the security verification, as well as making text messaging the default means of communication. Thanks WorldRemit!

by Gaim

absolutely wonderful…

Review published ago

absolutely wonderful app/company*options offered and requirements very easy to understand and perfectly arranged*breeze to plug in info*comparisons in currency was wonderful to see*wish it gave distance between pick up location&recipient's address*when realizing it was over hour drive & needing to send differently, customer service was easily reached & cancelled transfer..🤦🏾friend regretted having me do that once realizing he&fam were going that way later in day*easily resent different amount and it was available right away😮

by Monée

Faster Money transfer.

Review published ago

Easy and quickest way to send money to other country... it is very safe and treatable.

by Pankaj

Quickly and good app

Review published ago

Quickly and good app

by Sebastian

Excelente servicio

Review published ago

Excelente servicio, muy rápido y eficaz. 100% recomendado

by Genesis Duarte

The process was very easy but it took a…

Review published ago

The process was very easy but it took a long time for the money to be transferred (20+ mins), thought it would be faster though this was my first time using WorldRemit.

by Jacinto Ramirez
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Compare WorldRemit With Other Money Transfer Companies

WorldRemit Company & Contact Info

Address:- 62 Buckingham Gate, Westminster, London SW1E 6AJ, UK
Email:- -
Phone:- 44 20 7148 5800 (UK)
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