Be careful! AVOID at all costs.
Disappointing to say the least. I shouldn't have gone with this company, and should have opted for my usual remit firms. They mention transfer happens instantly and it's almost 24 hours and it still mentions kyc pending. "Instant" is a lie. I have called 4 times but everything seems to fall on deaf ears. Every time I call they say need to upload "clear" document... how do I find a document clearer than e-bill pdf copy? Then when I call, I am told they couldn't open file and I need to reupload, I upload again and after 5hours when I call, they say the same thing(at this point it looks like they talking crap) however when I asked how am I supposed to know that document is incorrectfor 2nd time, I get told they will contact me via email,(I emailed doc again). Its been 14 hours since, no email, no communication and they have no channel for escalation! Will never use them again. Request everyne to not worry about 10-50 paise better rate, and choose other retailers as you'll end up losing a lot lot more if you deal with this company. My wait for "instant" transfer continues..oh and did I mention money has been taken out from my account 24hours ago!!