Sorry, this is not a hunky dory story of how satisfied customer I am. It's rather an incident how Remittoindia is cheating people in the name of gift voucher.
As some of the users remember, Remittoindia came with an advertisement in November-December which committed various gift vouchers when somebody transfers the designated amount. Fortunately, I took screenshot of that offer and saved it carefully.
I followed all terms and conditions and was eligible for the gift voucher on the cumulative amount. However, when I received the voucher few days back, it was of a lesser amount.
I sent numerous emails to highlight the issue and have always got negative reply from the team. I received replies from Augustine Lobo, Somit Sarkar and lastly Xavier Fernandes. They, for some fictitious reason, unable to understand what "Cumulative" amount means and always started arguing. But, when I emailed them the screenshot of the offer, they assured me that the issue will be resolved.
Roughly 2 weeks have passed, and I still await the correct voucher.
Hence, I would advise the fellow Remittoindia users to avoid the trap of vouchers. If you really need to transfer money, do it only for the sake of transfer and forget the voucher - there is a high chance that you will be cheated by Remittoindia.