Reviews of Worldfirst Money Transfer Company

5 score based on 51 reviews

Overview

Coverage: How many Countries & Currencies does Worldfirst support?

Worldfirst User Reviews and Ratings

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Great service and easy to use for any business owner.

Review published ago

Great service and easy to use. Had to make some transfers for my company and found World First after comparing a couple of providers. The purpose of my transfers were to purchase goods out of Europe and would recommend all business owners to consider World First due to their customer services and savings. One stop shop.

by John

Great service and easy to use for any business owner.

Review published ago

Great service and easy to use. Had to make some transfers for my company and found World First after comparing a couple of providers. The purpose of my transfers were to purchase goods out of Europe and would recommend all business owners to consider World First due to their customer services and savings. One stop shop.

by John

shop around

Review published ago

I used World First for transferring money for the first time recently. It's fairly easy to use and certainly saves you money compared to using a conventional credit card or High Street bank for transferring money overseas. Staff correspondence was friendly and quite helpful. Emails were informative with confirmations of the transactions attached as PDF files. Downside? My funds didn't appear in my World First account until the next day, even though the funds were sent via Faster Payment at my bank (normally takes a minute up to 2 hours maximum). Other downside is that I discovered that OFx had a better exchange rate for the same amount of money, so I could have saved a bit of money by not using World First. In future I'll be more careful and shop around before using any money transfer service. At the end of the day, World First UK Ltd could be the friendliest, most efficient company on earth but - like any bank or financial institution - they make their money simply by taxing your money in some way, not by breaking sweat producing anything themselves. So, in a time where many of us are struggling to pay our bills and make ends meet, it's a case of finding a company who will take as little from you as possible for simply 'handling' our hard-earned cash. In this day and age, 'handling' money doesn't even involve anything physical as it's just numbers being shifted from one website to another, all from the same office chair.

by Frankenpunk

shop around

Review published ago

I used World First for transferring money for the first time recently. It's fairly easy to use and certainly saves you money compared to using a conventional credit card or High Street bank for transferring money overseas. Staff correspondence was friendly and quite helpful. Emails were informative with confirmations of the transactions attached as PDF files. Downside? My funds didn't appear in my World First account until the next day, even though the funds were sent via Faster Payment at my bank (normally takes a minute up to 2 hours maximum). Other downside is that I discovered that OFx had a better exchange rate for the same amount of money, so I could have saved a bit of money by not using World First. In future I'll be more careful and shop around before using any money transfer service. At the end of the day, World First UK Ltd could be the friendliest, most efficient company on earth but - like any bank or financial institution - they make their money simply by taxing your money in some way, not by breaking sweat producing anything themselves. So, in a time where many of us are struggling to pay our bills and make ends meet, it's a case of finding a company who will take as little from you as possible for simply 'handling' our hard-earned cash. In this day and age, 'handling' money doesn't even involve anything physical as it's just numbers being shifted from one website to another, all from the same office chair.

by Frankenpunk

It was a pleasure to do business with …

Review published ago

It was a pleasure to do business with Worldfirst. Everything went smoothly. I called my dealer/contact approx 20 times to check/double check/triple check everything because I was nervous doing my first ever overseas foreign exchange transaction, she was available every time and was very helpful explaining every detail. Professional customer service, highly recommended company.

by Gabor Schermann

It was a pleasure to do business with …

Review published ago

It was a pleasure to do business with Worldfirst. Everything went smoothly. I called my dealer/contact approx 20 times to check/double check/triple check everything because I was nervous doing my first ever overseas foreign exchange transaction, she was available every time and was very helpful explaining every detail. Professional customer service, highly recommended company.

by Gabor Schermann

Useless website

Review published ago

i wanted a quick answer to my simple question - can i send money to Ukraine for a personal reason and how much it would cost me. I could not find the answer navigating back and forth a number of useless meaningless pages. Got angry and also generated a wish to leave a public review about this company and customer experience that they create, because customer reviews that feed in google seem to be total fake manually forced by Worldfirst

by Elena Semenova

Useless website

Review published ago

i wanted a quick answer to my simple question - can i send money to Ukraine for a personal reason and how much it would cost me. I could not find the answer navigating back and forth a number of useless meaningless pages. Got angry and also generated a wish to leave a public review about this company and customer experience that they create, because customer reviews that feed in google seem to be total fake manually forced by Worldfirst

by Elena Semenova

Responsive and helpful

Review published ago

I have used World First several times. I received excellent service and saved quite a bit of money because of their favorable exchange rate. If you are transferring a larger amount it makes a big difference. I don't think this service is as effective for smaller amounts. At one point I was transferring money to Greece during their debt crisis. I was worried that the money would be frozen in a Greek bank account or even confiscated as happened in Cyprus when accounts were frozen. I contacted World First and they were able to hold the transferred amount for me until it seemed safe to complete the transfer. I was very grateful for their quick response and helpfulness. I have never had any problems with my transfers and found the website easy to use.

by Antigoni Kanaris

THE STROKE EXPERIENCE

Review published ago

Without any explanation they closed my account. After 2 weeks with all my funds DISAPPEARED, they finally gave me my money back. These guys have completely lost their wits, I suppose.

by Lorenzo

Back in the autumn of 2015

Review published ago

Back in the autumn of 2015, my transfer to a bank in the Republic of Moldova initially failed to go through. Indeed, the intermediary bank used by World First (Barclays) decided to take a bit of money out of the transaction for their trouble. After some time, and a lot of worry, WorldFirst explained that Barclays had updated their systems; but in the process, they had forgotten to include the bank in Moldova as a receiver of funds. Eventually, the matter was settled, but only after quite a bit of hassle and confusion. That aside, a good level of service. It has made me more wary of using the service since then, however.

by Dave Critchley

The worst company

Review published ago

Confusing apps, confusing website, try to transfer money and being rejected, waste of my time

by Ivan Quah

Worry free transaction

Review published ago

I was having issues transferring money from my Australian bank account to my New Zealand bank account. Every way I tried to do it there as a hurdle. World First made this process really easy. I transferred the funds to world first and the very next afternoon the funds landed in my new Zealand bank account. Thankyou for a stress free transfer. I will use this service again in the future.

by Stacey Burch

So I transferred $40,000 Australian …

Review published ago

So I transferred $40,000 Australian dollars to the US. My bank would have cost me $2000 more in their exchange rate than what I got with World First. Plus there were no fees as I was transferring over $10,000 (my bank was also going to charge a $35 wire transfer fee). Quick relatively painless. The only reason I didn't give 5 stars was because initially I set up the account in my own name but then had to set it up in a company name because it was money I was transferring in a Super fund. It would have been good if the sign up part of World First's websites made it clearer that transferring money for a SMSF should be a business rather than a personal transfer.

by Peter Jones

Excellent service!

Review published ago

Setup was complicated for my business but ultimately this is a good service for those needing to exchange payments internationally.

by Steven Slomkowski

Luring customers on false rates

Review published ago

World First offer a currency conversion on their website but the fine print states it is not the rates they use. Don't get lured in and go through the whole set up mission like I did only to be disappointed. The rate they give on the minimum allowed transfer was over £20 less than what's advertised on their converter, therefore instead of only a $10 fee you are losing nearer to $50 (aud). Its the principle more than anything, absolutely frustrated that they wasted my time and used deceit to try and get my business.

by charan hollingworth

It works but poor service from unhelpful staff

Review published ago

Used them to move money but was not overly impressed. Positives: No upper limit on amounts you can send. Money arrived safely. Negatives: The money did arrive okay and on time but the customer service was not good. My rep Charlotte was particularly unhelpful and rude when I asked questions about the time it would take for my money to arrive and seemed uninterested in speaking to me whenever I called. It's a shame as this left me with a negative view when it could have been a positive one. If you decide to try them out ask for a different person and you may have a better experience.

by Ardentwalker667

Worldfirst is a scam

Review published ago

Firstly, worldfirst has loads of ads. Guess what, they even have their own money transfer fake review site, called moneytransfercomparison.com. To entice people to transfer to them. Please do not use their service. They will keep bugging you to transfer money to them after all the verification. It is annoying. Try currencyfair instead.

by john

Avoid this service, a waste of time!

Review published ago

I do not know what scam this is. Asked to register online to transfer money. After a cumbersome vetification and recepient detail listing process, when I tried to transfer money, was notified I cannot do it on line and have to call them. After wasting a lot of time, was told the minimum I had to transfer was AU$ 10,000. Would not transer any less than that. So closed my account. Should have informed me before I went through the lengthy registration that they do no deal with small amounts. Poor customer service. Don't bother dealing with them, found a much more customer friendly and cheaper experience with Ofx instead.

by Frustrated

Decent service

Review published ago

I used this service to transfer from euros to kuwaiti dinars. It just took 3-4 days for complete transaction and was straight forward. Service was friendly. one star less as there is some initial info provided by agent was wrong (but this did not cause big issue as it was corrected after wards)

by precilla dsouza

I've been using this service for three …

Review published ago

I've been using this service for three years now, having moved from another company. I have to say that once set up, each transaction has been fast, simple and accurate. On the few occasions that I've had a question, it's been answered quickly and professionally. While everyone has their own experience, I'd have no hesitation in recommending them. Sure, we're all bound by lots of regulations nowadays, but Work First have made it easy to navigate. And no, I don't work for World First or any other company!

by pete sinclair

Great - not issues at all

Review published ago

Great, can't fault them. Talked me through process when I called in and sent me instructions on how to books trade for myself online - they said you get slightly better rates online which i appreciate. Will use again.

by Billy Mulhall

Worst

Review published ago

Since the beginning of my dealing with members of World first, I felt pressurized to make a deal to transfer money internationally. I was instructed to make account which I did. After I just had a conversation with the agent, they said I had made a contract. In case if I did not make a transfer I will be responsible for the loss arising from the deal. I had a talk with supervisors that what kind of dealing they are doing with me? And they said do not worry about it lets get the solution and u get ready to transfer money to our account. I had an emergent situation to transfer money and had to make a deal. They were saying to make a wire transfer from my account to their account and then said transfer will happen and beneficiaries will get money within 2-3 days which infact took 8 days for my beneficiaries to receive money. This transition was very very hactic to me and I felt very bad, pressurized, embarrassed and no body was able to tell me proper answers what the hack is going on ? I do not trust this company any more. This was my first and last transaction with them.

by Shri Jai Kirshan Ravi

Very Bad, Very Expensive, Very Rude.

Review published ago

I have so bad experience with this company, they threatened me to send money on time otherwise you need to pay penalty. They sent terms and conditions letter. there are lot of companies who can do better than these stupids.

by Ram Kamepalli
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Worldfirst Company & Contact Info

Type:- Money Transfer Company
Name:- World First
Established:- 21 January 2004
Address:- Millbank,
London, UK
Service Info:- +1.737.226.5240
Founders:- Jonathan Quin (co-founder),
Nick Robinson (co-founder),
David Clementi (Chairman)
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