Worst Banking Experience Ever! Keep away.
I have 2 companies with world accounts at Worldfirst. They have blocked access to the accounts and online I can see a message that the accounts are suspended. I have contacted them multiple times and always keep getting an answer that there is nothing they can tell me. Just sit and wait. There is around 150K USD in the 2 accounts which is money collected for orders from clients as we, as almost everyone else using Worldfirst, are involved with international trading. We have not been able to fulfil our orders and the businesses are closing down due to the scam by WORLDFIRST. This is our working capital which they blocked. This is our client's money at the end of the day. Client's are demanding their money back as we cannot fulfil the orders and Worldfirst is doing nothing. It's already 2 months now. Still no answer from them as to why they blocked the accounts and the funds. They give no explanation, reason or ask for anything. Having read all the other bad reviews on Trustpilot I am now really worried that they are not panning on returning the money. I guess the best thing to do is contact the FCA and notify them on the unprofessional and scammish way they handle clients and I am urging everyone else to do the same as well. They have even change the review platform on their site. They used to have trust pilot but switched to feefo after all the bad reviews they got lately i guess. Again, I urge everyone else who has similar issues with them to contact the FCA and/or any other regulatory authority associated with financial institutions and report them.