WorldFirst Review- Make Safe and Secure International Money Transfer 2021

5 stars based on 1912 reviews

World First Review by Exchange Rate IQ

Overall rating
8.5 /10

Are you thinking of transferring funds internationally? Here at Exchange Rate IQ, we provide you the detailed and unbiased review of the “best money transfer companies” which are provided by performing complete research on customer satisfaction, safety, etc. So, today we bought you the review of WorldFirst which offer best exchange rates when compared to banks in more than 50 currencies over 80 countries.

WorldFirst is a known and well-established money remittance company. It serves to the individuals, businesses and also provides online e-commerce exchange services. The company manages to offer better exchange rates when compared to banks mainly because of the volumes it. Some of the benefits of using WorldFirst are:

  • Transparent Fee Structure
  • Easy-To-Use Website
  • Competitive Exchange Rates

Review of World First :

Founded in the year 2004, WorldFirst is a UK-based company provides money transfer services to individuals as well as businesses. The company has its headquarters in London, UK. One can transfer the funds from Australia, Canada, France, New Zealand, Spain, UK and Europe to over 80 countries in more than 50 currencies. Till date, the company has served more than 111,000 customers and traded above £60 billion.

One can transfer the funds through a bank account, debit or credit card using the company’s mobile apps on Android, iPhone or Android Watch. The minimum amount of transfer must be £250 (or the equivalent in any local currency) online or £1,000 over the phone. The company also offers cash pickup through agents, so one can use the services when the recipient is in need of urgent money.

The company is also offering spot contracts, forward contracts, live exchange rate transfers, and rate alert services which help the customers to get the benefit of the best rates. The company aims to provide quick turnaround times as well as a high level of customer services to the users across the world. One can call customer support during the working hours or can request a call.

The company is highly secured and regulated by various authorities in different countries. So, one can use the services of WorldFirst without worries.

Pricing : How much does World First cost?

7 /10

WorldFirst Transfer Fee

The company has a variable fee depending on the mode and currency you are transferring. Still, its standard fee ranges in between $0 to $10.

  • WorldFirst charges a straight fee of USD $10 for the transfers of $10,000 or less.
  • It does <>not charge any fee for the transfers above $10,000.
  • The company has variable pricing for the business transfers lies in between $0 to $10, and this depends on how much you transact with them.

Sending money to an agent location is much cheaper than sending it to the bank account regardless of payment method.

WorldFirst Exchange Rates

The company’s exchange rates are 1% lower than the mid-market prices and interbank rates. This shows that a person has to pay the fee of $10 for transferring every $1,000.

WorldFirst also promises to provide the best prices and if you find any better rates with the other provider, get a quote for the same amount and currency pair, and submit your quote to World First within three hours of receiving it from the other provider. They will provide the best rates as long as they are not into the loss.

So, for its pricing and exchange rate, our experts rate it 7 out of 10.

Transparency: Does World First have any hidden fees?

8 /10

WorldFirst Hidden Fee

The company has no hidden fees; it will show all the details of fee and exchange rates on the transaction page. However, there are many banks, which charge the fees for transferring the funds, so you must first check from your bank.

WorldFirst Tracking

The company provides all the details of the transaction on the dashboard. So, for tracking your transfers, you need to log in and know where your money has reached.

The company has no hidden fees and also providing tracking details on the dashboard. Though, it is not providing any transaction number, so that one can directly check the details of the transaction without logging. Therefore, we rate it 8 out of 10.

Transfer Speed: How long does it take to send money through World First?


The money transfer speed of WorldFirst depends on various factors, including the mode of payment, the currency you are buying or selling, amount as well as your bank. Generally, the company transfers GBP and EUR on the same business day as soon as it receives the amount and the payment also get to the recipient’s bank on the same day. However, it depends on the bank if it releases the funds or not.

In other currencies, it may take 1 to 4 business days. This time essentially depends on the currency you are transferring. For example:

  • Swedish kroner take up to One day
  • East Caribbean dollar takes Up to four days
  • Australian and New Zealand dollars transacted in 24 hours

The company tries to transfer the funds timely, but it also depends on the intermediaries and receiving bank policies. Therefore, we rate it 7 out of 10 for its speed because many of its competitors are also offering instant transfers.

Coverage: How many Countries & Currencies does World First support?


The company offers transfers in more than 50 currencies from Australia, Canada, France, New Zealand, Spain, UK and Europe. The currencies you can send through WorldFirst money transfer are:


Besides the money transfer service, the company provides several other services to individuals and businesses which make transfers easier. These are:

  • Spot Contracts: Rates offered if you need to transfer straightforward.
  • Forward Contracts: Lock an exchange rate now, but transfer the funds later in the future.
  • Live Exchange Rate: Company provides continually updated interbank exchange rates between currency pairs.
  • Currency Converter Calculation: WorldFirst offers online currency conversion calculations based on the interbank rate.
  • Rate Alerts: One can sign up for rate alerts from the WorldFirst.

The company recently stopped providing its services in the USA, effective from Jan 30, 2019 (after 5 p.m.) and therefore one cannot transact with WorldFirst from 4:00 pm February 20th, 2019. So, one can send money to the USA but not from the country. Besides this, there are many countries which it needs to get cover in Asia and Africa to be a top money remittance company. So, if you want to use the services of the WorldFirst login here.

So, on its coverage basis, Exchange Rate IQ’s experts provide 7 out of 10 scores to the company.

World First Transfer Process

Step-By-Step Guide to Transfer Funds with WorldFirst

  1. Go to the WorldFirst website.

  2. Select the account you want to set up, i.e., Business, Marketplace Seller or Personal.

  3. Click on “Sign up for Fee”.

  4. You will be redirected to a new page.

  5. Here enter all the personal details, phone number, etc.

  6. Select the country where you want to send the funds.

  7. Provide the image of your passport or fill the passport details asked by the company.

  8. Select any two security questions to answer and answer them.

  9. Enter the amount and details of the recipient.

  10. Re-check the details and send the fund.

User experience of World First


WorldFirst provides very high-quality services, but they do not have the lowest fee. The company is good, trustworthy and reliable. One can save up to 0.25% to 4% on the exchange rates when compared to banks. But there are some positive and negative aspects of the company, which are based on customers’ reviews, these are:


  • Efficient and helpful customer care services.
  • Rapid transfers.
  • Provides a weekly update of market exchange rates.


  • Less number of currencies available.
  • Does not accept electronic documentation for proof.
  • High amount of minimum transfers.
  • WorldFirst Customer Support Contact:

    Australia Level 5 261 George Street Sydney NSW 2000 mailto:[email protected] 1800 835 506
    UK Millbank Tower 21-24 Millbank London SW1P 4QP [email protected] 44 20 3468 6953
    USA 251 18th Street South Suite 550 Arlington VA. 22202 [email protected] 844 571 2682
    USA 211 E. 7th Street Suite 700 Austin TX. 78701 [email protected] 844 571 2682
    Hong Kong Room 3003 -3008 30F Ace Tower Windsor House 311 Gloucester Road Causeway Bay Hong Kong [email protected] 852 3959 4810
    Singapore 99A Amoy Street Singapore 069919 [email protected] 65 6805 4380

    You can call the company in its working hours, or you can request a call from WorldFirst here.

    World First Promo Code:

    The company offers various discounts through promo codes which are shared to users by SMS, emails or mobile notifications.

    World First Refer a Friend

    If you refer a friend the services of WorldFirst through the unique link provided by the company, then your account will be get credited with 50 GBP or similar amount in other currencies. (T&C apply)

    WorldFirst Money Transfer Apps

    The company has been offering its apps, which you can use to make fast and easy transfers, anytime, anywhere. Download the apps here:

    1. WorldFirst Android App
    2. WorldFirst iOS App

    The company has combined fast, efficient technology and created dedicated systems to lower the cost of international money transfers. The company is growing with a rate of 40% per year to become of the top FinTech companies in the world. The company has offices in Sydney, Hong Kong, Singapore, Washington, and the Netherlands. So, on overall user experience, we rate it 7.5 out of 10.

    Security : Is World First Safe?


    One of the major factors you should consider before using the services of currency exchange provider is how safe and protected they are? So, you must be happy to know that the company is trustworthy and offers high security.

    • The company is regulated by the Financial Ombudsman Service (FOS) in the UK.
    • The <>Australian Securities and Investments Commission regulates WorldFirst in Australia.
    • It has rated “3A2” from Dun and Bradstreet Credit Agency, which means the company has a low risk business and has large reserves of capital.
    • It is also separately registered in Canada with the Financial Transactions Reports Analysis Centre of Canada (FINTRAC).
    • Hong Kong Customs and Excise Department also regulates the company.

    The platform uses sophisticated security to protect the personal and financial details of the users, and therefore, we rate it 10 out of 10 in security.

    World First FAQ's

    What is the minimum and maximum transfer limit of WorldFirst?

    The company offers both personal and business transfers which have similar transfer limits. These are:

    WorldFirst Minimum Limit: USD $1,000 or similar amount in other currencies

    WorldFirst Maximum Limit: USD $10,000 or similar amount in other currencies

    Discuss this question

    Can I send money through cash pick-up services from WorldFirst?

    No. WorldFirst does not offer its cash pick-up services, so users can only send the money from bank account or make the wire transfers.

    Discuss this question

    Do WorldFirst offers instant money transfers?

    No. WorldFirst does not offer instant money transfer. It will take approximately 1 to 4 working days to reach the funds to the recipient.

    Discuss this question

    Alternatives to World First

    World First User Reviews and Ratings

    reviews powered by trustpilot

    Highly recommended

    Review published ago

    Simple to use, clear & straightforward instructions. The transaction fee is very reasonable & always get a good rate. Would recommend.

    by Jennifer Taylor

    Highly recommended

    Review published ago

    Simple to use, clear & straightforward instructions. The transaction fee is very reasonable & always get a good rate. Would recommend.

    by Jennifer Taylor

    Great service

    Review published ago

    Excellent service for many years. Highly recommended.

    by Helena

    Great service

    Review published ago

    Excellent service for many years. Highly recommended.

    by Helena

    great rates and great service

    Review published ago

    great rates and great service

    by P David

    great rates and great service

    Review published ago

    great rates and great service

    by P David

    WorldFirst website easy to use

    Review published ago

    WorldFirst website easy to use, however should you hit problems their staff have always been soooo helpful. Used for US Dollars and rates seem good and fair. Would certainly recommend them, especially these days when communications are difficult with people working from home.

    by Pauline

    WorldFirst website easy to use

    Review published ago

    WorldFirst website easy to use, however should you hit problems their staff have always been soooo helpful. Used for US Dollars and rates seem good and fair. Would certainly recommend them, especially these days when communications are difficult with people working from home.

    by Pauline

    If you want uncertainty and random…

    Review published ago

    If you want uncertainty and random price hikes you’ve come to the right place. Other than that great service but poor management.

    by Tahmid Rashid

    Everything about WorldFirst is 5*

    Review published ago

    Everything about WorldFirst is 5* rates with 5* service and efficiency. Over the years I have used them for 3 different businesses as well as personal International transfers and always found their rates super competitive regardless of the country the payment needs to be made to. I find their website very intuitive too & I have always managed to set up beneficiaries and payments without error. On top of all this I have phoned their customer service line many times throughout the years and they have always been extremely helpful, very quick to assist & explained things very clearly. I recommend them to any businesses or family/friends who ask who I use for our international transfers and I don't think there will be a time I don't use them in the years to come.

    by Manette P

    Very happy with the overall service provided

    Review published ago

    My account is always in tip-top shape. It works as it supposed to and if I end up with any problem there is always someone who can solve it really fast for me. I would recommend the WorldFirst bank to anyone!

    by Artur Petrosyan

    Easy and Very Reasonable

    Review published ago

    Worldwide are easy to use and give very fair rates. Their admin charges are also very reasonable compared to using other high street financial institutions,

    by andrew corkill


    Review published ago

    Dissapointing. This company misues your information for marketing against your will.

    by fred

    The help desk was great and identified…

    Review published ago

    The help desk was great and identified a payment from one of our clients which had incorrect account information. With proof that we had sent an invoice to the client they were able to match the payment to us and release the funds into our account

    by H Grant

    Easy to set up an account

    Review published ago

    Easy to set up an account. Great customer service.

    by Lynn

    Bye bye WorldFirst

    Review published ago

    While the banking experience is great, I was very annoyed to find that, after a period of export inactivity created by Brexit, my business/euro accounts would be closed in July, and this without any chance of appeal. No human touch with WorldFirst, clearly.

    by A V Thomas

    Reliable with good customer support.

    Review published ago

    I've been a customer for over 4 years and had a positive experience with World First services and customer support. Recently I've closed my account due to change in business and again had a fast and reliable customer support to arrange it. I won't hesitate to use World First services in the future again.

    by Zuzana Dobro

    Excellent service

    Review published ago

    Excellent service, efficient and courteous staff. I have my own, easily contactable, personal manager. If he is not immediately available, then someone else will be able to help me with whatever is needed. This is banking as it should be. They are a great team to have on your side

    by Nicola Poulier


    Review published ago

    Excellent! Recently a supplier invoiced us from Russia. It's always a little problematic sending money to Russia and World First were very helpful in resolving the difficulties sorting out the correct account info needed. Very happy with their service.

    by Lynn Draper

    Payment fees skyrocketed with no prior…

    Review published ago

    Payment fees skyrocketed with no prior warning. We're looking to move somewhere else now.

    by MS

    Economical, efficient, and helpful

    Review published ago

    WorldFirst has been our business bank of choice for non-sterling transactions as major high-street UK banks still reside in the 19th century slapping their loitering hight-street customers with arbitrary fees and charges. Here, we recently wanted a transaction with a non-standard routing format: this was speedly arranged by helpful staff (real people, not robots) even though the format did not fit their service pages. Impressive.

    by Dmitri

    I've worked with World First for many…

    Review published ago

    I've worked with World First for many years without a problem Fast and efficient with decent exchange rates.

    by Terry Smith

    We are so glad we switched

    Review published ago

    We are so glad we switched to World First for our currency transactions. The portal is very user friendly and the whole process is fast yet comprehensive and reliable. The people at World First are extremely helpful and genuinely interested in our business. Our suppliers are happy with their experiences of receiving our funds from World First, too.

    by Susan Eales

    Fast and Easy 👍

    Review published ago

    Used many online platforms so far. But i find Worldfirst “The Best” No trouble since opened my account in 2019. Complete solution for Business currency solutions. Fast and easy. 100% Recommended

    by SK
    show more >>

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