Worldfirst Reviews

All the useful information that you need to know before sending money with Worldfirst!

4 stars based on 266 reviews

Overview

Coverage: How many Countries & Currencies does Worldfirst support?

Worldfirst User Reviews and Ratings

reviews powered by trustpilot

Worst Banking Experience Ever! Keep away.

Review published ago

I have 2 companies with world accounts at Worldfirst. They have blocked access to the accounts and online I can see a message that the accounts are suspended. I have contacted them multiple times and always keep getting an answer that there is nothing they can tell me. Just sit and wait. There is around 150K USD in the 2 accounts which is money collected for orders from clients as we, as almost everyone else using Worldfirst, are involved with international trading. We have not been able to fulfil our orders and the businesses are closing down due to the scam by WORLDFIRST. This is our working capital which they blocked. This is our client's money at the end of the day. Client's are demanding their money back as we cannot fulfil the orders and Worldfirst is doing nothing. It's already 2 months now. Still no answer from them as to why they blocked the accounts and the funds. They give no explanation, reason or ask for anything. Having read all the other bad reviews on Trustpilot I am now really worried that they are not panning on returning the money. I guess the best thing to do is contact the FCA and notify them on the unprofessional and scammish way they handle clients and I am urging everyone else to do the same as well. They have even change the review platform on their site. They used to have trust pilot but switched to feefo after all the bad reviews they got lately i guess. Again, I urge everyone else who has similar issues with them to contact the FCA and/or any other regulatory authority associated with financial institutions and report them.

by Agathangelos Vouniotis

Worst Banking Experience Ever! Keep away.

Review published ago

I have 2 companies with world accounts at Worldfirst. They have blocked access to the accounts and online I can see a message that the accounts are suspended. I have contacted them multiple times and always keep getting an answer that there is nothing they can tell me. Just sit and wait. There is around 150K USD in the 2 accounts which is money collected for orders from clients as we, as almost everyone else using Worldfirst, are involved with international trading. We have not been able to fulfil our orders and the businesses are closing down due to the scam by WORLDFIRST. This is our working capital which they blocked. This is our client's money at the end of the day. Client's are demanding their money back as we cannot fulfil the orders and Worldfirst is doing nothing. It's already 2 months now. Still no answer from them as to why they blocked the accounts and the funds. They give no explanation, reason or ask for anything. Having read all the other bad reviews on Trustpilot I am now really worried that they are not panning on returning the money. I guess the best thing to do is contact the FCA and notify them on the unprofessional and scammish way they handle clients and I am urging everyone else to do the same as well. They have even change the review platform on their site. They used to have trust pilot but switched to feefo after all the bad reviews they got lately i guess. Again, I urge everyone else who has similar issues with them to contact the FCA and/or any other regulatory authority associated with financial institutions and report them.

by Agathangelos Vouniotis

Worst Company to Deal with !

Review published ago

Worst Company to deal with . They took my money never gave any follow up . Stuck with them . Can’t access my money at all . Never get any updates. I will never recommend to anyone to deal with them . Please be AWARE before you deal with them !

by Sunny Kawatra

Worst Company to Deal with !

Review published ago

Worst Company to deal with . They took my money never gave any follow up . Stuck with them . Can’t access my money at all . Never get any updates. I will never recommend to anyone to deal with them . Please be AWARE before you deal with them !

by Sunny Kawatra

Disgusting service

Review published ago

Once again World First put their own interests before customers. Made two transfers today – second transfer received in our bank but first transfer made is still processing – Why? The trouble is that all of these third party money transfer services are more or less the same – they accept our money into our account with them, then use our money to manage their own cash flow instead of transferring the money to our account promptly. When you then call them you receive the usual scripted spiel about their terms & conditions. The fact is you have our money in your account - transfer the money when requested to do so and stop messing customers about. In their response World First may claim that Feefo.com reviews are more reliable than Trust Pilot - Patently not true as World First have far more control over the reviews on Feefo.com than on Trust Pilot. Trust Pilot therefore reflects a more reliable view of World First service as World First cannot control the reviews on Trust Pilot. Note to the reply from World First below: Typical mis-statement of the facts - the funds in question were NOT transferred this morning as stated, they were transferred in the afternoon and received on our bank account shortly thereafter. World First always refers to delays in receipts being due to the banks only gives the false impression that the banks are responsible for any delays in receipts. Fact remains that the funds in question were received by World First several hours before the transfer request was made by us and were then transferred hours AFTER the transfer request was made. Totally unacceptable in today's banking systems.

by John Morrison

Disgusting service

Review published ago

Once again World First put their own interests before customers. Made two transfers today – second transfer received in our bank but first transfer made is still processing – Why? The trouble is that all of these third party money transfer services are more or less the same – they accept our money into our account with them, then use our money to manage their own cash flow instead of transferring the money to our account promptly. When you then call them you receive the usual scripted spiel about their terms & conditions. The fact is you have our money in your account - transfer the money when requested to do so and stop messing customers about. In their response World First may claim that Feefo.com reviews are more reliable than Trust Pilot - Patently not true as World First have far more control over the reviews on Feefo.com than on Trust Pilot. Trust Pilot therefore reflects a more reliable view of World First service as World First cannot control the reviews on Trust Pilot. Note to the reply from World First below: Typical mis-statement of the facts - the funds in question were NOT transferred this morning as stated, they were transferred in the afternoon and received on our bank account shortly thereafter. World First always refers to delays in receipts being due to the banks only gives the false impression that the banks are responsible for any delays in receipts. Fact remains that the funds in question were received by World First several hours before the transfer request was made by us and were then transferred hours AFTER the transfer request was made. Totally unacceptable in today's banking systems.

by John Morrison

Euro exchange rate

Review published ago

Euro exchange rate, speed of service, communications. All first class. What more can I say.

by R.E. Crease

Euro exchange rate

Review published ago

Euro exchange rate, speed of service, communications. All first class. What more can I say.

by R.E. Crease

worldfirst more like waste of time.

Review published ago

applied for a marketplace account as we sell in USD and the currency rate with amazon is not the best. submitted business bank details and company registered address and all else they required. received an email 2 days later saying the are closing my application and it was a 'business decision' no other explanation. we are a limited company and merely wanted cheaper USD to GBP rates. messed around and would not recommend nor waste our time with these again.

by GP_LTD

Very good communications

Review published ago

Very good communications, and offers a fast service. Their exchange rates are very competitive

by Alan Rouse

Fast

Review published ago

Fast, straightforward service and helpful staff.

by S. Thiedecke

Efficient service

Review published ago

Efficient service, helpful staff

by Peter

Made life fairly simple and…

Review published ago

Made life fairly simple and straightforward. Very happy with the service.

by David Piper

Quick and easy

Review published ago

The service is fast and the staff are helpful and friendly.

by Graeme Armstrong

These guys are great

Review published ago

These guys are great! Easy to set up an account and use. No transaction fees and a better rate than what the banks offer. Very happy.

by David Thomson

Easy to use

Review published ago

Easy to use friendly helpful staff

by j marshall

Very Pleased

Review published ago

First class. Have been a pleased client for over 20 years.

by Beeston

I find WorldFirst first class

Review published ago

I find WorldFirst first class, even when you make an error (like I did) they are understanding & professional with their response

by Allan Martin

Excellent online and personal service.

Review published ago

Very easy to transfer money online and an excellent personal back-up service either by phone or email. Having a person allocated to look after you makes a big difference. Rates are good too. I can’t fault them.

by Mr Clark

Easy, fast and good support during the process.

Review published ago

Easy, fast and good support during the process.It has been really good to use the WorldFirst service to transfer few funds from Spain.

by Nicolas

Did exactly what they said

Review published ago

Did exactly what they said, good service and simple to use

by Don Richmond

Transaction went ok

Review published ago

Transaction went ok, services are not improving and sometimes slow.

by Jakub

Used this company now for a few years

Review published ago

Used this company now for a few years, always offer a very good rate, fast and very efficient.

by Hugh Pickett

Very good better rates than banks all…

Review published ago

Very good better rates than banks all goes through on time and reaches the destination quickly

by Mark van Veen
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Worldfirst Company & Contact Info

Type:- Money Transfer Company
Name:- World First
Established:- 21 January 2004
Address:- Millbank,
London, UK
Service Info:- +1.737.226.5240
Founders:- Jonathan Quin (co-founder),
Nick Robinson (co-founder),
David Clementi (Chairman)
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