MoneyGram Review- Best Way to Transfer Funds Anywhere 2020

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MoneyGram Review by Exchange Rate IQ

Overall rating
8 /10

Is sending money with MoneyGram easy? How much it cost? Is it safer option comparing to other international remittance companies? It is necessary to get the answers of all these questions before started using the services of MoneyGram. Therefore, the experts of ERIQ have reviewed the company and provide you every possible detail in the precise form. The company offer flexible payment option and have more than 350,000 agent locations across the globe.

MoneyGram International Inc. is a US-based money remittance company with its headquarters in Dallas, Texas. It is 2nd largest money transfer company in the world after Western Union. The company helps people to send and receive cash within minutes in over 350,000 agent locations across over 200 countries and territories. It offers both online as well as offline transfers for personal and business purposes. Some of the benefits of using MoneyGram services are:

  • Multiple Transfer Options
  • Variety of Services Offered
  • Multilingual Website
  • Faster Transfers to MoneyGram Plus Users

Review of MoneyGram :

MoneyGram is a global service provider of money transfer and other payment services which are available in 200 countries and territories. The businesses of the company are divided into two categories: Global Funds Transfers and Financial Paper Products. It offers various services other than fund transfers are:

  • Transfer money to mobile wallets
  • Pay bills
  • Make healthcare and child support payments
  • Send money to inmates in federal, state, and county correctional facilities
  • Load prepaid cards
  • Purchase money orders

The company has a minimum transfer limit of USD $1 and one can transfer the maximum amount up to USD $6,000. This is a daily maximum transfer limit, so one cannot send more than $6,000 in a day. Besides this, it offers MoneyGram Plus services to its users, where they will get more benefits including fast transfers, email notifications as well as personalised offers which will reduce the transfer fee.

The customer services of the company are available 24*7, so, users can anytime contact the company regarding transfers and payment related queries. One can also request for MoneyGram refund as it provides 100% refund in 7-10 business days.

MoneyGram is highly secured, so one can use its services worry-free.

On an overall basis, we rate it 8 out of 10 because it has a lower maximum transfer limit, which is a major drawback.

Pricing : How much does MoneyGram cost?

7 /10

MoneyGram Transfer Fee

The company charges $11.00 if you are transferring funds from a bank account and $49.99 if the amount is transferred through debit or credit card. Besides this, it takes approximately 2% of the total amount transferred. In the cash transfers, it has additional charges because it reaches the recipient in minutes after transfer.

MoneyGram Exchange Rate

The company offers mid-market exchange rates to its customers. It applies the standard practice of taking a margin on the exchange rate where mid-market exchange rates may exceed up to 5% occasionally. So, MoneyGram rates are basically lower than many of its competitors.

Any Other Fee:

The company may ask for various fees depending on the country and currency of the recipient as well as sender. You can check all the fees here at MoneyGram Fees calculator.

So, for its pricing policy, we rate it 7 out of 10 because there are many companies which offer lower fees and better exchange rates with no margins of profit.

Transparency: Does MoneyGram have any hidden fees?

10 /10

MoneyGram Hidden Fee

The company is offering highly transparent services and does not charge any hidden fees. The company locks exchange rate once you start the transaction and the same amount will be received by the recipient.

MoneyGram Tracking Details

For tracking the transaction process with MoneyGram, you need to enter the reference number or authorization number as well as your last name after which you will get where your amount has reached. You can track your MoneyGram transfer here.

So, for MoneyGram’s transparency, experts of Exchange Rate IQ have given 10 out of 10.

Transfer Speed: How long does it take to send money through MoneyGram?

7/10

MoneyGram Money Transfer speed depends on the destination country, receiving bank and its working hours. Still, if you are making the transfer through a bank account, then it will approximately 3-5 working days. While if you have transferred funds through a MoneyGram agent location, it will be received by the recipient in minutes (available in working hours only).

It offers fast transactions to MoneyGram Plus holders, but that will also take up to 1 working day.

So, for the transferring speed, we rate it 7 out of 10.

Coverage: How many Countries & Currencies does MoneyGram support?

8/10

The company has an experience of 80 years and about 2500 employees are working for it. MoneyGram is providing sending and receiving money services to 200 countries with more than 350,000 agent locations. One can send money online to over 20 countries through the mobile app, or website using debit or credit card or bank account. In the USA and Canada, users can also send funds through Interac online.

Countries Supported by MoneyGram

Albania Benin Comoros Kosovo Mayotte
Anguilla Bhutan Djibouti Lesotho Nigeria
Aruba Cape Verde Eritrea Malawi Reunion
Gabon Uzbekistan Senegal Suriname Timor-Leste

The company has more than 25,000 agent locations in Africa alone. Besides this, you can also find MoneyGram locations near you here. For using the online services of MoneyGram login here. We rate it 8 out of 10 for its coverage, because there are still many countries which are needed to be covered by the company.

MoneyGram Transfer Process

Send money online or cash pick up with MoneyGram

  1. Go to the MoneyGram website.

  2. You need to log in or sign up for transferring funds and knowing the fees as well as exchange rates.

  3. Enter all the details asked by the company for registering.

  4. Enter the details of the bank account.

  5. Enter the recipient’s details.

  6. Enter the amount by selecting the currency of your and beneficiary.

  7. Re-check all the details and send the funds.

  8. Track the transfers at your dashboard anytime anywhere.

User experience of MoneyGram

7/10

MoneyGram is a highly user-oriented website where you just need to register to transfer your funds either through a bank account, debit card, credit card or cash pickup. It is offering services worldwide with the help of its transfer agents and collaborating with multiple banks. At the same time, the website is available in multiple languages so that users can get the information in their languages. Some of the positive and negative aspects of Money Gram are:

Positive:

  • Easy cash pickups across the globe.
  • Flexible transfers which can be received in a bank account, mobile wallets or cash
  • Best option for urgent transfers through cash pickup

Negative:

  • Lower maximum transfer limit
  • High fees on the currency exchange rate
  • Only debit card, credit card and cash transfer options available for the users outside US and Canada.

MoneyGram Customer Service:

The company is offering 24*7 customer assistance and you can call them at the following numbers:

MoneyGram Phone Number

General Questions: 1-800-666-3947

About a Transaction: 1-800-922-7146

Report Fraud: 1-800-926-9400

You can also fill MoneyGram online form here to get a call back from the company.

MoneyGram Mobile Apps

The company is offering its mobile apps so that one can transfer funds whenever they want no matters where they are. You can download these apps here:

  1. MoneyGram Android App
  2. MoneyGram iOS App

MoneyGram Refer a Friend

The company provides cash benefits if you share a unique link provided by the company to your friends and they make the first payment with a minimum amount of $50.

MoneyGram Promo Codes

The company provides its promo codes to users by notifications, email or SMS. They can use these promo codes to get discount on the transfer fee.

The company has also provided FAQs for the general customer questions, besides this, it has been providing worldwide services for businesses or personal transfers. So, on overall user experience, we rate it 7 out of 10. So, for starting the services of MoneyGram sign up here.

Security : Is MoneyGram Safe?

10/10

So, your first question before using the services of MoneyGram would be, is it safe? Then you will be happy to know that the company is subject to a wide range of laws and regulations across the world.

  • The company is licensed in all the 50 states, the District of Columbia, Puerto Rico, the US Virgin Islands and Guam.
  • In the UK, it is licensed as an Authorized Payment Institution under the European Union Payment Services Directive.
  • Many other jurisdictions also provided the license to MoneyGram to work in various countries.

So, the company is highly secured and has become the second largest fund transfer provider in the world with its best services. Hence we rate it 10 out of 10 under the security head.

Transfer Type And Modes

Pay In Options

Bank
Cash
Credit Card
Debit Card

Pay Out Options

Bank
Cash
Home Delivery

Service Mode

 Online
 At Branch

Exchange Rate Type

Fixed
Indicative

MoneyGram FAQ's

Can I send money through mobile phone or apps of MoneyGram?

No. MoneyGram does not offer its mobile applications, so, you cannot send money through mobile. You need a web browser to send money through it.
Discuss this question

Can I cancel money transfer from MoneyGram?

Yes. You can cancel the transfers take place at MoneyGram if the amount has not been picked up by the recipient from an agent or from the bank account.
Discuss this question

What are the multiple transfer options available in MoneyGram?

You can send money on MoneyGram through a bank account, online transfer, cash transfer, and agent transfer.
Discuss this question

Alternatives to MoneyGram

MoneyGram User Reviews and Ratings

reviews powered by trustpilot

It's a joke I told I think I got…

Review published ago

It's a joke I told I think I got scammed so they don't let me send to anyone. I ordered a copy of transactions For $50 and money gram kept my money and never sent it. Maybe I should just report as fraud to my bank

by Robert Threm

It's a joke I told I think I got…

Review published ago

It's a joke I told I think I got scammed so they don't let me send to anyone. I ordered a copy of transactions For $50 and money gram kept my money and never sent it. Maybe I should just report as fraud to my bank

by Robert Threm

Beware of fake company!!

Review published ago

Beware of fake company!! After so much disappointment from them due to the fact I couldn't withdraw I was refer to (Kelvinwayney’AT Aol) c he was able to file law suit against them and behold my money was recover back

by Cristopher James

Beware of fake company!!

Review published ago

Beware of fake company!! After so much disappointment from them due to the fact I couldn't withdraw I was refer to (Kelvinwayney’AT Aol) c he was able to file law suit against them and behold my money was recover back

by Cristopher James

SON LO PEOR 👎👎👎👎👎

Review published ago

Mi nombre Adis Yamilet Mugarra. Lo peor que me pudo pasar fue elegir Monygram para enviar dinero a mi hermano que se encontraba en Mexico solamente como turista, lo peor jamás pudo cobrar el envío. Llamé más de 4 veces y mi hermano 2 veces. Los representantes parecen máquinas programadas y no personas que piensan con sentido común. No respetan el dinero ajeno que NO les pertenece, hasta para cancelar un envío se vuelve insoportable y solo repiten Es la Política de la Compañía. Nunca vi tan mal servicio, solo repetían que estaban investigando, como si enviar dinero a alguien por una única vez con tus exactos apellidos fuera un delito. Sinceramente SON LO PEOR

by Yamile Mugarra

SON LO PEOR 👎👎👎👎👎

Review published ago

Mi nombre Adis Yamilet Mugarra. Lo peor que me pudo pasar fue elegir Monygram para enviar dinero a mi hermano que se encontraba en Mexico solamente como turista, lo peor jamás pudo cobrar el envío. Llamé más de 4 veces y mi hermano 2 veces. Los representantes parecen máquinas programadas y no personas que piensan con sentido común. No respetan el dinero ajeno que NO les pertenece, hasta para cancelar un envío se vuelve insoportable y solo repiten Es la Política de la Compañía. Nunca vi tan mal servicio, solo repetían que estaban investigando, como si enviar dinero a alguien por una única vez con tus exactos apellidos fuera un delito. Sinceramente SON LO PEOR

by Yamile Mugarra

I chose 1 star because I had to…

Review published ago

I chose 1 star because I had to otherwise I would put a negative star !!! My account got blocked I called the 1800 num to figure out what happened I always pay my bills with money gram online they literally said it was blocked because they didn't like my information!!! WHATTTT ????? unprofessional!!!

by WILLMIRI DICKERSON

I chose 1 star because I had to…

Review published ago

I chose 1 star because I had to otherwise I would put a negative star !!! My account got blocked I called the 1800 num to figure out what happened I always pay my bills with money gram online they literally said it was blocked because they didn't like my information!!! WHATTTT ????? unprofessional!!!

by WILLMIRI DICKERSON

PLACE WAS VERY HELPFUL

Review published ago

PLACE WAS VERY HELPFUL, FAST AND COURTEOUS AND LADY WAS VERY NICE AND HELPFUL. WISH MORE PLACES WERE AS NICE AS THIS LADY WAS TO ME. ACE CASH EXPRESS OFF HWY 249 HOUSTON TX WAS AWESOME!!!!

by LIZ ALONZO

estafa servicio 0%

Review published ago

estafa servicio 0%

by rachid radi

Blocked my account absolutely no reason

Review published ago

The same exact thing happened to my account as others mentioned here. I have been using MoneyGram for few years and suddenly they assumed my transaction was fraud for no apparent reason and blocked my account. I was attempting to send money to my grandmother which I have been doing through them for many years. The customers service representative were unprofessional and disrespectful. So disappointed. I hope someone in higher position clears this mess as more people are experiencing similar situation.

by M Solomon

For tow months they did not refund my…

Review published ago

For tow months they did not refund my amount that i was cancelled, they will lost your time.

by B Gha

Verlangen alle Daten für nichts ,und…

Review published ago

Verlangen alle Daten für nichts ,und warum bezahlen die nur in Dollar aus obwohl man schon für den Wechsel kurs bezahlt hat ?Würde es nicht weiter empfehlen Daten sammeln und aus .

by Besenhofer Hermine

I've tried to send money overseas to my…

Review published ago

I've tried to send money overseas to my niece as a wedding gift and Moneygram blocked my account. When I contacted them by phone the attendant asked me how long I new my niece and even though I told him for her entire 25 years, he said he couldn't send the money because it was a fraud. I am so angry. Luckily there are other ways to send money and she got her gift. I will never ever use moneygram again

by Giselle S

The Worst, Probably a Crime Syndicate in Disguise

Review published ago

I created an account, tried to perform a transaction. I was immediately perma-banned from all MoneyGram services without a reason after calling and talking to 4 people including a supervisor. I was also informed that I would get my money back in 3-10 days. These guys are a scam and fraudulently using money they have illicitly acquired to line their own pockets.

by Christopher Hemminger

In Einfache Wörter BETRUG

Review published ago

zwei Transaktionen von mir sind blockiert, ich habe mich mehr als zehnmal bei Kundenservice gemeldt, ohne Hilfe zu bekommen. ich habe nach 3 Monate Mühe aufgehort und Jetzt möchte ich die Transaktionen stornieren, das geht bei einer aber auch nicht. das heißt Moneygramm gibt das Geld nicht weiter aber auch nicht zurück. In Einfache Wörter BETRUG

by abdulgaffar aldakak

They block you and cancel their service…

Review published ago

They block you and cancel their service for no reason. As many other people are experiencing, MoneyGram just block you, if you make a tiny tiny mistake. Could be a wrong spelled letter in the name, the wrong order of first name, middle name, last name for the money receiver etc. etc. And suddenly "they get suspicious" about you for the most silly reasons really. Then they categories you and those customers into a "risk group" and block them for good. Poor and sad way of treating a legit customer, i will never use MoneyGram again.

by Peter Guldberg

Blocked my transaction and account for no reason

Review published ago

I attempted to send money overseas and Moneygram immediately suspended my account for no reason. I had read reviews of them doing this to others and was skeptical but now I've experienced it. Unbelievable and insulting.I demanded an explanation and customer support simply said that my account was closed. I had sent funds successfully to people in the same country previously with Western Union. Why do people use Moneygram? I will never try again.

by Alter Eggo

Betrug

Review published ago

Betrug. Geld überwiesen und irgendjemand hat mein Geld abgehoben. Kontaktnummer geht nicht! Keine Antwort per E-Mail. Die grösste SCHE.....

by Elvira D.

Über drei Monate Geld einbehalten

Review published ago

Über drei Monate Geld einbehalten - ich gehe jetzt vor Gericht. Dreiste, kriminelle Abzocker-Bande!

by C. T. Boehme

Should have read all the reviews first before doing business with moneygram

Review published ago

Everything went wrong! Terrible service and company overall. Should have read all the reviews first before doing business with moneygram. Awful experience. I would give a 0.

by Vivian Buehler

Disappointing

Review published ago

No customer Service direct line in Ireland, except the only available phone number is not for the region I'm calling from. Ha?.. Then the online page to submit a complaint for delaying the what was supposed to be an urgent transfer- is just non-responsive. Now that I'm looking at the reviews, it looks like my problem will not get sorted in my favor.

by Cornelius Teslaru

Nicht zu empfehlen

Review published ago

Nicht zu empfehlen. Geld ins Ausland gesandt. Danach wurde die Transaktion rückgängig gemacht und das Konto gesperrt. Nach 2 schriftlichen Anfragen 8 Wochen keine Antwort. Heute geschafft telefonisch eine Person zu erreichen. Begründung ist, dass meine Person nicht vertrauenswürdig ist und ich dadurch dauerhaft gesperrt bin. Ich möge es bitte bei einem anderen Institut versuchen.

by Ben Ho

Profil ohne weiteres geschlossen

Review published ago

Profil ohne weiteres geschlossen. Keine Erklärung, keine Möglichkeit für die Klärung. Einfach nur Müll.

by Pawel Sukimski
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MoneyGram Company & Contact Info

Address:- Dallas, Texas, United States
Email:- [email protected]
Phone:- 1-800-955-7777
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