MoneyGram Review- Best Way to Transfer Funds Anywhere 2021

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MoneyGram Review by Exchange Rate IQ

Overall rating
8 /10

Is sending money with MoneyGram easy? How much it cost? Is it safer option comparing to other international remittance companies? It is necessary to get the answers of all these questions before started using the services of MoneyGram. Therefore, the experts of ERIQ have reviewed the company and provide you every possible detail in the precise form. The company offer flexible payment option and have more than 350,000 agent locations across the globe.

MoneyGram International Inc. is a US-based money remittance company with its headquarters in Dallas, Texas. It is 2nd largest money transfer company in the world after Western Union. The company helps people to send and receive cash within minutes in over 350,000 agent locations across over 200 countries and territories. It offers both online as well as offline transfers for personal and business purposes. Some of the benefits of using MoneyGram services are:

  • Multiple Transfer Options
  • Variety of Services Offered
  • Multilingual Website
  • Faster Transfers to MoneyGram Plus Users

Review of MoneyGram :

MoneyGram is a global service provider of money transfer and other payment services which are available in 200 countries and territories. The businesses of the company are divided into two categories: Global Funds Transfers and Financial Paper Products. It offers various services other than fund transfers are:

  • Transfer money to mobile wallets
  • Pay bills
  • Make healthcare and child support payments
  • Send money to inmates in federal, state, and county correctional facilities
  • Load prepaid cards
  • Purchase money orders

The company has a minimum transfer limit of USD $1 and one can transfer the maximum amount up to USD $6,000. This is a daily maximum transfer limit, so one cannot send more than $6,000 in a day. Besides this, it offers MoneyGram Plus services to its users, where they will get more benefits including fast transfers, email notifications as well as personalised offers which will reduce the transfer fee.

The customer services of the company are available 24*7, so, users can anytime contact the company regarding transfers and payment related queries. One can also request for MoneyGram refund as it provides 100% refund in 7-10 business days.

MoneyGram is highly secured, so one can use its services worry-free.

On an overall basis, we rate it 8 out of 10 because it has a lower maximum transfer limit, which is a major drawback.

Pricing : How much does MoneyGram cost?

7 /10

MoneyGram Transfer Fee

The company charges $11.00 if you are transferring funds from a bank account and $49.99 if the amount is transferred through debit or credit card. Besides this, it takes approximately 2% of the total amount transferred. In the cash transfers, it has additional charges because it reaches the recipient in minutes after transfer.

MoneyGram Exchange Rate

The company offers mid-market exchange rates to its customers. It applies the standard practice of taking a margin on the exchange rate where mid-market exchange rates may exceed up to 5% occasionally. So, MoneyGram rates are basically lower than many of its competitors.

Any Other Fee:

The company may ask for various fees depending on the country and currency of the recipient as well as sender. You can check all the fees here at MoneyGram Fees calculator.

So, for its pricing policy, we rate it 7 out of 10 because there are many companies which offer lower fees and better exchange rates with no margins of profit.

Transparency: Does MoneyGram have any hidden fees?

10 /10

MoneyGram Hidden Fee

The company is offering highly transparent services and does not charge any hidden fees. The company locks exchange rate once you start the transaction and the same amount will be received by the recipient.

MoneyGram Tracking Details

For tracking the transaction process with MoneyGram, you need to enter the reference number or authorization number as well as your last name after which you will get where your amount has reached. You can track your MoneyGram transfer here.

So, for MoneyGram’s transparency, experts of Exchange Rate IQ have given 10 out of 10.

Transfer Speed: How long does it take to send money through MoneyGram?

7/10

MoneyGram Money Transfer speed depends on the destination country, receiving bank and its working hours. Still, if you are making the transfer through a bank account, then it will approximately 3-5 working days. While if you have transferred funds through a MoneyGram agent location, it will be received by the recipient in minutes (available in working hours only).

It offers fast transactions to MoneyGram Plus holders, but that will also take up to 1 working day.

So, for the transferring speed, we rate it 7 out of 10.

Coverage: How many Countries & Currencies does MoneyGram support?

8/10

The company has an experience of 80 years and about 2500 employees are working for it. MoneyGram is providing sending and receiving money services to 200 countries with more than 350,000 agent locations. One can send money online to over 20 countries through the mobile app, or website using debit or credit card or bank account. In the USA and Canada, users can also send funds through Interac online.

Countries Supported by MoneyGram

Albania Benin Comoros Kosovo Mayotte
Anguilla Bhutan Djibouti Lesotho Nigeria
Aruba Cape Verde Eritrea Malawi Reunion
Gabon Uzbekistan Senegal Suriname Timor-Leste

The company has more than 25,000 agent locations in Africa alone. Besides this, you can also find MoneyGram locations near you here. For using the online services of MoneyGram login here. We rate it 8 out of 10 for its coverage, because there are still many countries which are needed to be covered by the company.

MoneyGram Transfer Process

Send money online or cash pick up with MoneyGram

  1. Go to the MoneyGram website.

  2. You need to log in or sign up for transferring funds and knowing the fees as well as exchange rates.

  3. Enter all the details asked by the company for registering.

  4. Enter the details of the bank account.

  5. Enter the recipient’s details.

  6. Enter the amount by selecting the currency of your and beneficiary.

  7. Re-check all the details and send the funds.

  8. Track the transfers at your dashboard anytime anywhere.

User experience of MoneyGram

7/10

MoneyGram is a highly user-oriented website where you just need to register to transfer your funds either through a bank account, debit card, credit card or cash pickup. It is offering services worldwide with the help of its transfer agents and collaborating with multiple banks. At the same time, the website is available in multiple languages so that users can get the information in their languages. Some of the positive and negative aspects of Money Gram are:

Positive:

  • Easy cash pickups across the globe.
  • Flexible transfers which can be received in a bank account, mobile wallets or cash
  • Best option for urgent transfers through cash pickup

Negative:

  • Lower maximum transfer limit
  • High fees on the currency exchange rate
  • Only debit card, credit card and cash transfer options available for the users outside US and Canada.

MoneyGram Customer Service:

The company is offering 24*7 customer assistance and you can call them at the following numbers:

MoneyGram Phone Number

General Questions: 1-800-666-3947

About a Transaction: 1-800-922-7146

Report Fraud: 1-800-926-9400

You can also fill MoneyGram online form here to get a call back from the company.

MoneyGram Mobile Apps

The company is offering its mobile apps so that one can transfer funds whenever they want no matters where they are. You can download these apps here:

  1. MoneyGram Android App
  2. MoneyGram iOS App

MoneyGram Refer a Friend

The company provides cash benefits if you share a unique link provided by the company to your friends and they make the first payment with a minimum amount of $50.

MoneyGram Promo Codes

The company provides its promo codes to users by notifications, email or SMS. They can use these promo codes to get discount on the transfer fee.

The company has also provided FAQs for the general customer questions, besides this, it has been providing worldwide services for businesses or personal transfers. So, on overall user experience, we rate it 7 out of 10. So, for starting the services of MoneyGram sign up here.

Security : Is MoneyGram Safe?

10/10

So, your first question before using the services of MoneyGram would be, is it safe? Then you will be happy to know that the company is subject to a wide range of laws and regulations across the world.

  • The company is licensed in all the 50 states, the District of Columbia, Puerto Rico, the US Virgin Islands and Guam.
  • In the UK, it is licensed as an Authorized Payment Institution under the European Union Payment Services Directive.
  • Many other jurisdictions also provided the license to MoneyGram to work in various countries.

So, the company is highly secured and has become the second largest fund transfer provider in the world with its best services. Hence we rate it 10 out of 10 under the security head.

Transfer Type And Modes

Pay In Options

Bank
Cash
Credit Card
Debit Card

Pay Out Options

Bank
Cash
Home Delivery

Service Mode

 Online
 At Branch

Exchange Rate Type

Fixed
Indicative

MoneyGram FAQ's

Can I send money through mobile phone or apps of MoneyGram?

No. MoneyGram does not offer its mobile applications, so, you cannot send money through mobile. You need a web browser to send money through it.
Discuss this question

Can I cancel money transfer from MoneyGram?

Yes. You can cancel the transfers take place at MoneyGram if the amount has not been picked up by the recipient from an agent or from the bank account.
Discuss this question

What are the multiple transfer options available in MoneyGram?

You can send money on MoneyGram through a bank account, online transfer, cash transfer, and agent transfer.
Discuss this question

Alternatives to MoneyGram

MoneyGram User Reviews and Ratings

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My mother just wanted to change a…

Review published ago

My mother just wanted to change a misspelled name on a money transfer. She called in, I was not allowed to interpret. We waited for an interpreter, she said she could not find one and hung up on us.

by Lumphon Chomthanat

My mother just wanted to change a…

Review published ago

My mother just wanted to change a misspelled name on a money transfer. She called in, I was not allowed to interpret. We waited for an interpreter, she said she could not find one and hung up on us.

by Lumphon Chomthanat

BLOCKED ME FOR NO REASON

Review published ago

BLOCKED ME FOR NO REASON! I KEEP SENDING MONEY HOME...HOME! AND THEY BLOCKED ME!! THEY EVEN LOCKED MY ONLINE ACCOUNT FOR NO REASON!! I THOUGHT THEY WERE BETTER THAN WESTERN UNION, BUT THEY'RE 50 TIMES WORSE!!

by Kelly

BLOCKED ME FOR NO REASON

Review published ago

BLOCKED ME FOR NO REASON! I KEEP SENDING MONEY HOME...HOME! AND THEY BLOCKED ME!! THEY EVEN LOCKED MY ONLINE ACCOUNT FOR NO REASON!! I THOUGHT THEY WERE BETTER THAN WESTERN UNION, BUT THEY'RE 50 TIMES WORSE!!

by Kelly

Деньги исчезли

Review published ago

В апреле 2020 года мне выслали деньги 500 евро из Германии в Москву. И все - деньги испарились. Больше года пытаемся найти - ноль. Писал и отпраивтель и я, со стороны MoneyGram сначала только обещания были разобраться, а теперь вообще тишина

by Elena

Деньги исчезли

Review published ago

В апреле 2020 года мне выслали деньги 500 евро из Германии в Москву. И все - деньги испарились. Больше года пытаемся найти - ноль. Писал и отпраивтель и я, со стороны MoneyGram сначала только обещания были разобраться, а теперь вообще тишина

by Elena

Finns ej i Getinge!!!!

Review published ago

I två års tid har vi inte haft moneygram i Getinge, vi har bett att dom skall ta bort oss från deras hemsida men det har inte skett. Kunder åker långväga hit bara för att få ett nej, känns sådär.... Lågt betyg pga det.

by Anne

Finns ej i Getinge!!!!

Review published ago

I två års tid har vi inte haft moneygram i Getinge, vi har bett att dom skall ta bort oss från deras hemsida men det har inte skett. Kunder åker långväga hit bara för att få ett nej, känns sådär.... Lågt betyg pga det.

by Anne

Gar nicht zu empfehlen

Review published ago

Gar nicht zu empfehlen, sehr schlecht Ich wollte meine Frau Geld überweisen allerdings haben die das Geld nicht überweisen Schlechte Erfahrungen! #Niemals Never 👎🏻

by Mahmoud BW

Worst service ever

Review published ago

I am not going to give you my litany of problems with this company - just suffice it to say that it is pretty ducked up. You will waste a lot of time and energy with them and not achieve anything.

by Mycal

One of the shadiest and f up company in…

Review published ago

One of the shadiest and f up company in the world. They have poor customer service and they don't want your service or give a f about you. I been regularly been sending money to my wife in Laos, but one month I had to send her money multiple times (probably more than 5 transactions that month) for education and education materials. Then after that my account was banned due to suspicious activity. I called them to see why they banned my account, and their answer to me is that they suspect that I'm using it for fraudulent activity so they banned my account permanently. They said they will no longer service me and told me to look for another way to send money. Before I could say anything else, they hurried to hang up on me like the plague. I didn't even get the chance to defend myself or tell my side of the story. I will never use this s***ty company again.

by Raising the Vibration With Yen

Регулярно пользуюсь системой…

Review published ago

Регулярно пользуюсь системой электронных платежей MoneyGram. Пока все переводы были без проблем. Считаю, что данная платежная система качественная и безопасная. При этом хочу отметить быстрые транзакции. Поэтому, если я бы давал кому-то совет, какую платежную системы выбрать, то это была бы — MoneyGram. На сайте «Это развод» есть детальный обзор на нее.

by Дмитрий Павленко

Überweisungen nach Kolumbien storniert

Review published ago

Überweisungen nach Kolumbien wurden storniert. Moneygram weiss nicht, warum dies passiert und kann das Problem nicht lösen!!!! Die Gebühren für die Überweisungen wurden dennoch berechnet!

by Heinz Vettiger

Sehr schlecht und unseriös

Review published ago

Sehr schlecht, Konto aufgemacht, Geld versucht zu senden(500€) zu Mutter im Ausland, direkt Konto gesperrt als ob meine Email unbekannt ist, einfach nur dreist und unseriös, Finger weg.

by Atlas Falcon

Пришёл получить денежный перевод в…

Review published ago

Пришёл получить денежный перевод в размере 300$ на моё имя, помощь от друзей на лечение отца с ковидом, в выплате мне отказали так как я не являюсь родственником отправителя. Дебильная контора, не рекомендую!!!

by Богдан Зеленський

Moneygram ist nicht zu empfehlen

Review published ago

Moneygram ist nicht zu empfehlen. Wollte gestern meiner Freundin in Frankreich 1500 zum Lebensunterhalt schicken (arbeitslos momentan). Bei einer „Sicherheitsüberprüfung“ wurde mir dann gesagt, dass ich meine Freundin zu selten sehen würde (was stimmt und Covid geschuldet ist). Was hat die das zu interessieren. Frankreich sei ein „Hochrisikogebiet“ (haha, EU, Transfer von DE nach FR) und der Transfer sei bereits storniert. Humpf, Stasi oder Überwachung ala China lässt grüßen! Nicht zu empfehlen! Bin angepisst.

by René Rössler

Lacks customer support

Review published ago

I had two bad experiences where the MoneyGram locations charged my receivers extra 2% that MoneyGram agree that they should not have done that. Unfortunately, I was unable to get any help from MoneyGram on those two occasions. Their response seemed to indicate that they do not have any leverage on their suppliers??

by George Alameel

Pessimo.La mia carta di credito viene…

Review published ago

Pessimo.La mia carta di credito viene onorata all'astero e da tutti i settori: commerciale,on line, ecc. senza mai aver avuto alcun probela per anni. sul sito di Money Gram non riesco neanche a registrare la mia carta di credito perchè non riconosciuta....e forse è un bene!

by ARTURO PIETRAMALA

I wanted to transfer money

Review published ago

I wanted to transfer money. During the transfer, for some unknown reason, the system blocked me. When I contacted the support service, they could not explain to me the reason for the blocking. And now for several days I can not log into the system. Very poor service and poor and unwise customer support.

by elgar

Ужасное обслуживание.!!

Review published ago

Ужасное обслуживание.!!! Подруга поздравила с днем рождения скинув деньги из Италии. Эти уроды кинули меня в блок и деньги вернули , на мой звонок был не внятный ответ что я не прошла проверку безопасности.. На просьбу конкретно объяснить причину сказали что я не родственик отправителя и не могу пользоватся их системой.... До этого получала переводы от них .... С каких пор переводы только родственникам?

by Markiza Markiza

Mon opinion sur MoneyGram est très tranchée

Review published ago

Je n'ai pas encore d'avis sur cet achat, par contre un jour, MoneyGram a clôturé mon compte chez eux sans explication, et sans possibilité de contestation. Donc vous avez une idée de ce que je pense de cet opérateur. A l'époque mes envois d'argent dans le tiers monde servaient à aider les gens par des petites sommes, dans des situations d'urgence, très souvent des problèmes de santé. Quant à mon argent, une provenance légitime et en conformité avec la fiscalité. Ainsi cet année, on m'a dit incidemment dans une conversation qu'une femme sous le coup d'un stress intense, et à laquelle je n'ai jamais parlé faisait peut être une crise de glaucome parce qu'elle n'arrivait plus à lire faute de voir les lignes droites. Dans ce cas, il faut consulter immédiatement au risque de perdre la vue. J'ai donc envoyé 10€ pour qu'elle consulte un ophtalmo, qui a confirmé mon impression. Elle a refusé tout support complémentaire en disant que sa famille pouvait l'aider. J'ai envoyé 10€, et j'ai sauvé la vue d'une femme inconnue. En fermant mon compte comme ils l'ont fait, ils ont mis des gens en situation encore plus précaire, et n'ont pas été é l'écoute de mes explications. Donc vous savez quoi penser de cet opérateur.

by Herv

Была выслана сумма 500 долларов ..

Review published ago

Была выслана сумма 500 долларов ... которая испарилась ! и это не одниночный случай . ФУ просто КРИВОЙ ПЕРЕВОД Доверия нет

by Артур Сараджишвили

worst service

Review published ago

bad service. no response with request. useless. tried to send money. says then that money is sent. reciever dont get money. checked online to see that they nedd more details and i should check my email for further instructions. no email i receive in days. they dont answer emails as well. stay away. western union better and cheaper. they shouldnt be in this business.

by Ahmed Mustafa

Worse experience ever

Review published ago

Worse experience ever, I downloaded my ID and after they reviewed they sent me an email that they couldn't confirmed my ID, after they agreed accepting the picture front and back. They asked to login again and they locked my account. Seriously!!!

by Graciela
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Compare MoneyGram With Other Money Transfer Companies

MoneyGram Company & Contact Info

Address:- Dallas, Texas, United States
Email:- [email protected]
Phone:- 1-800-955-7777
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