Azimo Review- A New Age Money Transfer Service Provider 2021

5 stars based on 44867 reviews

Azimo Review by Exchange Rate IQ

Overall rating
9 /10

There are multiple platforms which provide the review of Azimo, but at Exchange Rate IQ, you will find all the details in a precise manner. The experts perform proper research on the company, looks after the customer reliability, safety and authenticity of its services and then provide unbiased Azimo reviews. Here you will find the answers to how does Azimo works, Azimo tracking procedure, Azimo App review, etc. 

Azimo is an “online remittance service provider” with headquarters in London and offices in Krakow. It aims at providing cheap, fast, simple and easy to understand money transfer services across the world. It was recognised by the United Nations (UN) as one of the best Value-For-Money Fund transfer companies in the UK and Germany. In 2016, it was honoured with the Best Low-Cost Remittance Service Award from Kalahari Awards. Some of the benefits of Azimo are:

  • Worldwide Transfers Available
  • Multiple Transfer Options
  • Highly Affordable Transfer Fees

Review of Azimo :

Established in the year 2012, Azimo transfer offers money transfer services to people over 190 countries in 80 different currencies. The company has approximately 50 million customers connected to its platform which offers more than 300,000 cash pick-up locations globally. Azimo money transfer provides comparable real-time exchange rates, and charges noticeably lower than those most banks charge to process overseas fund transfers.

Azimo charges competitive exchange service fees from its users which range in between absolutely FREE to GBP 12, depending on the mode and country you are sending money to. The maximum amount that one can transfer from Azimo is different for a private transfer and business transfer. In private transfer, one can transfer up to GBP 10,000 on a daily basis with a minimum transfer of GBP 50. While in the business transfer, one can transfer up to GBP 250,000 or equivalent daily with no yearly maximum limit.

Azimo Money Transfer Customer Care Email Addresses

Its customer services are available online only, and there are no contact details provided by it. So, one has to send their queries through mail only, and they will contact you back with next 2 working days.

Country Email Address
UK [email protected]
Belgium [email protected]
France [email protected]
Greece [email protected]
Italy [email protected]
Estonia [email protected]
Ireland [email protected]

The company also provides an option to its customers to donate a part of their money to charity while processing the funds. It has been providing best security to its customer where experts detect any unusual activities 24/7 so that one can transfer without any fear of privacy.

Pricing : How much does Azimo cost?

8 /10

Azimo transfer fee

As one of the major online transferring platforms across the world, Azimo offers better exchange rates than many of the banks. It keeps updating the exchange rates as per market fluctuations and aligns to global markets. You can check the exchange rate and fees while processing the transfer after entering all the necessary details.

However, the fee which you have to pay depends on various factors such as the currency you wish to pay in, the transfer amount, the payment method, and the transfer method.

The first two transfers from Azimo are free and after that, the company charges minimum £1, but the exact amount can vary which based on the following things:

  1. Where you are sending the money, i.e., to and from
  2. Method of sending the money: online bank transfer or debit/credit card

However, it is offering lower rates than many of its competitors and banks.

Transparency: Does Azimo have any hidden fees?

10 /10

Azimo is very much transparent with its fees and exchange rate. There are no hidden fees when you send money on Azimo. The exchange rate will get locked once the customer starts his transaction. At the same time, it will also provide the transfer fees when you select the way of transfer. So, you will be able to see the whole updated amount you have to pay for the transfer clearly on the screen, and you have not to pay a single penny more.

Azimo tracking

After the completion of the transaction, it also provides the time the funds will be going to take to the recipient. Most of its transfer takes place instantly or in 1-2 working days, depending on the banks and country you are sending money. It also provides the email confirmation of the transfer to its customers.

Transfer Speed: How long does it take to send money through Azimo?


The transfer speed of Azimo depends on various factors such as the country you are sending money to, the way of transfer and working hours of the country. So, one should note that it may take 1-3 working days for the company to transfer the funds. It also does not transfer the funds on public holidays and weekends. Sometimes, the processing times can vary slightly depending on reasons such as market conditions, time differences, and added security checks. Some of the examples of processing time in various countries are provided below:

Sending money from the UK to the US

Transfer Method Delivery Time
Direct to Bank 1-3 business days
SWIFT payment 24 hours
Prepaid mobile top off Instant

Sending money from the UK to Brazil

Transfer Method Delivery Time
Direct to Bank 24 hours
SWIFT payment 24 hours
Prepaid mobile top off Instant

Sending money from the UK to Ghana

Transfer Method Delivery Time
Cash Pick Up One hour
SWIFT payment 24 hours
Prepaid mobile top off Instant
Mobile Wallet Instant

Coverage: How many Countries & Currencies does Azimo support?


Azimo Supportive Countries

By using Azimo money transfer services, one can send money from 24 countries including the UK, the Eurozone, Sweden, Norway, Denmark, Switzerland, etc., to over 195 countries in 80 currencies. Some of the major countries where Azimo send money works as a recipient are:

UK Ghana China India Kenya
Nepal Oman Cambodia Canada US
Romania Peru Zimbabwe Greece Egypt
Brazil Russia Saudi Arabia Bangladesh Australia and more

Currencies Supported by Azimo


One can send money from Azimo in various currencies and countries through the bank, debit card and credit card without any yearly maximum limit. So, if you also want to send the money through Azimo login here. It has still many countries and currencies to cover. Azimo is a recent entrant in the remittance industry, and we can see many growth opportunities for the company.

Azimo Promo Codes & Offers

All Countries
Promo Code : AZ-EX5 5 GBP/EUR or equivalent money off the customers first transaction, when they make an international money transfer of at least 100 GBP/EUR or equivalent. This offer can't be used in conjunction with any other promotion or referral code. This is not valid on SWIFT, or mobile top-up. Domestic transfers are also excluded.

Azimo Transfer Process

How to send money through Azimo Money Transfer

  1. Go to Azimo website.

  2. Select the country you want to send money through Azimo.

  3. Click on the search button and you will be redirected to a new page and enter amount.

  4. It will show the exact amount that is received by the recipient and also provide if you can do direct bank transfer or not.

  5. Click on “Send” after entering the amount.

  6. Here either login or sign up and enter your personal details.

  7. Enter the details of the recipient.

  8. Re-check all the details and confirm transfer.

  9. You can track all the transfers on your dashboard.

You can note that the first two transfers through Azimo are absolutely FREE and you need not to pay any fee for it.

Send money with Azimo

Send money to Ghana with Azimo

Azimo Money Transfer offers money transfer to Ghana from 195+ countries. You can send money to Ghana through bank deposit, cash pickup, airtime top-up or can do the mobile transfer. The amount through cash pickup, airtime top-up and the mobile transfer will be transferred instantly to the recipient in Ghana. However, the amount transferred through a bank account will take approximately 3-5 working days to reach to recipient’s bank account.

Besides, the money transferred through cash pickup can be picked within an hour at 150 Ghana Commercial Bank locations. You can also make SWIFT transfer to Ghana where the amount will be received by the next day.

How Azimo send money to South Africa

Azimo delivers multiple currencies in South Africa from hundreds of countries. There are different ways to send money to South Africa and you can select the way which suits you the best, these are cash pickup, SWIFT transfers, mobile top-up and direct-to-bank. Mobile top-up is an instant way to send money and cash pickup will be available within an hour at over 25+ locations in South Africa.

Besides, direct-to bank transfer and SWIFT transfers take approximately 24 hours and then the amount will be available for the recipient. The company offers competitive exchange rates and lower fees to users.

Can Azimo send money to USA?

Azimo offers money transfer to the USA from different countries, where the user can send money through direct-to bank transfer, SWIFT transfer and mobile top-up. The amount will be credited to any of the bank accounts within 1-3 working days, the SWIFT transfer will credit the amount in 24 hours and the fastest method is mobile top-up, which is instant.

The customer support and chat facility of the company are available in 8 languages which includes English, German, French, Spanish, Portuguese, Polish, Russian and Italian.

User experience of Azimo


Azimo is one of the best money remittance companies, but it does not provide over-the-phone assistance to its customers. This needs improvement as people only can send a message to the company regarding their issues and there is no other way to contact them. Besides this, Azimo money remittance is a highly responsive website as you will get the exchange rates and service fee in zero clicks, once you enter the details. It has also provided its mobile apps which are highly secured. You can download Azimo app here (Android App and iOS App). You need not to login to Azimo for knowing the exchange rates and service fee. You can check all the details of transfer without signing up or login.

Users can send money through the bank account, SWIFT payment, MasterCard, Visa debit and credit cards. The company is also providing the services of cash pick-ups and airtime top-ups. However, those who hold crypto currencies, money market securities and any other card could not use the services of Azimo.

Azimo Promo Code:

The company provide its promo codes to users through SMS, email and notification. You can use these promo codes while making transfer which will provide you deduction in transfer fees. 

Azimo Invite Code:

Whenever a friend signs up to Azimo using your invite and complete a transfer of GBP 100 or more, both of your accounts will be credited by GBP 10. 

Azimo Contact:

The company has not provided its official number but you can contact them with chat between Monday - Friday 9:00 - 18:00 UK Time. They are available in English, German, French, Spanish, Portuguese, Polish, Russian and Italian.

So, as per user experience, we rate 7 out of 10 to Azimo money transfer customer services and user experience. We would have given higher ratings to the company, but its customers are not enough satisfied with its assistance services and payment modes.

Azimo app

Azimo is providing both of its apps, Android as well as iOS which you can download from Google play store and app store. The company is offering the first two transfer free and also no fees on credit or debit card transfer.

The app is FCA-authorised with Face ID and Touch ID security, to provide you security with personal details. The app is also supported in 8 languages. It has been rated 4.5 out of 5 stars on Android and 4.6 out of 5 stars at Apple.

Security : Is Azimo Safe?


Privacy is one of the significant things that one afraid of when they are transacting online, and it is more important is the age of cyber crimes. So, you should be happy to know that Azimo scans its systems 24/7 to detect any unusual activity. It uses high levels of encryption to keep the transmission of data secure. Azimo mobile apps and website uses Verified by Visa and MasterCard SecureCode to make sure it processes legitimate orders.

Besides this, the company has been authorised with the UK Financial Conduct Authority (FCA). It has been regulated and licensed by Her Majesty’s Revenue & Customs (HMRC). So, by using the best technical and human resources, it is saving the data of its clients. We believe that it has been providing enough security to protect the data of customers and hence, it deserves 10 out of 10.

Azimo Exchange Rate

Transfer Type And Modes

Pay In Options

Credit Card
Debit Card

Pay Out Options

Home Delivery

Service Mode


Exchange Rate Type


Azimo FAQ's

Can I trust Azimo Money Transfer tracking services?

You can trust these services because the Company has been in existence for the last 8 years since 2012. Additionally, you can Track your money each step of the way with email and custom notifications. The Company uses a fraud detector, to monitor unusual activity to protect you from fraud, they are regulated by FCA which is the Financial Conduct Authority to act as an electronic money transfer institution. You are also safe since the company makes sure there is an encrypted communication on their website and apps that protects your account against unauthorized access.

Discuss this question

What if I enter the wrong details when sending money?

Nobody is perfect, so there is room to make errors. However, make sure you have the correct details to minimize the risk of creating mistakes that can cost you your money. In case you realize you have keyed in the wrong information; you can quickly contact the customer care support directly by calling them on +44 (0)12 8724 4025.

Discuss this question

How do I know if the recipient has received money or not?

Azimo provides the transfer details to its customers through email and SMS. Besides this, you can also track your transaction directly through the dashboard by logging into your account.

Discuss this question

Can I transfer funds through Azimo on weekends?

You can make the transactions on weekend through Azimo but the transfer will take place only on the working days. This amount will be reached to the recipient within 1-3 working days.

Discuss this question

Does Azimo provide cancellation and refund services?

Yes. If you are using the services of Azimo, you can cancel the transaction performed as soon as possible by contacting the customer support. The amount will be 100% refunded by the company within 5-7 working days in your account.

Discuss this question

How can I get Azimo Money Transfer account?

In case you want to get Azimo Money Transfer account, know it is free of charge. However, you will have to search for Azimo Money Transfer online and register your details. During registration, you will have to state whether you need the account for personal use or business. Also, you can sign up for an account using your Facebook account and log in after the registration process has been verified.

Discuss this question

How long does it take to send money with Azimo Money Transfer?

The transfer speed may take 1-3 working days which depends on the country you are sending money to. This depends on the transfer working hours of that country if they do not operate 24/7, you will have to wait longer. However, if the countries transfer systems run 24/7, you are lucky the transfer will take lesser time.

Discuss this question

Is it safe to send money with Azimo Money Transfer?

This Company is safe since it is legally registered to serve you in issues relating to money transfer. For the safety of your money, you need to play your part in making sure you put the correct details while sending money. One of the most important things that you should worried about when transacting online is privacy, and it is essential is this era of cyber-crimes. You are safe sending money with Azimo since they must scan their systems 24/7 to detect any unusual activity. Azimo Money Transfer uses high levels of encryption to keep the transmission of data secure. Azimo mobile apps and website require verification by Visa and MasterCard Secure Code to make sure legitimate orders are produced.

Discuss this question

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Azimo User Reviews and Ratings

reviews powered by trustpilot


Review published ago

Fast, user friendly, cheap and safe!

by Urszula


Review published ago

Fast, user friendly, cheap and safe!

by Urszula

Good service

Review published ago

Good service

by Jeena

Good service

Review published ago

Good service

by Jeena

Vielen Dank

Review published ago

Vielen Dank, es hat alles hervorragend funktioniert.Immer wieder gerne

by Natalia

Vielen Dank

Review published ago

Vielen Dank, es hat alles hervorragend funktioniert.Immer wieder gerne

by Natalia

Fast and easy

Review published ago

Fast and easy

by Davide

Fast and easy

Review published ago

Fast and easy

by Davide

Perfect service

Review published ago

Very good service

by Edward

Seit einigen Monaten versende ich über…

Review published ago

Seit einigen Monaten versende ich über Azimo. Bist jetzt hat immer alles reibungslos geklappt. Die Seiten bauen sich sehr schnell auf, im Gegensatz zu einem bekannten Mitbewerber. Hat man einmal einen Empfänger angelegt, geht das Ausfüllen sehr schnell.

by Peter

poor service

Review published ago

Poor service and often unhelpful and unreliable response to questions over the status of transfer. The situation was made worse by the fact that they have no credible representative in Australia - the phone number provided went nowhere. Delayed payment to recipient and at terrible exchange rate. Unlikely to use Azimo again.

by i yun

Może być

Review published ago

Jest bezpieczna przesyłki dochodzą na czas i za większe kwoty nie ma lepszego przelicznika

by Leon

Full of s*** company

Review published ago

I've been using TransferWise since they are not only very reliable, but they also have the best fees. Tried Azimo to check their services and enjoy a promotion of free fees + 25£ Amazon gift card. Biggest bs ever. Didn't receive my gift card and when I contacted then to know what's going on, they said it can take up to 90 days for me to receive it. First "great" impression they left on me.

by Marcos Pereira

Everything OK

Review published ago

Everything OK

by Jerzy


Review published ago

Super używam cały czas

by Grzegorz

What a fantastic service from Azimo

Review published ago

What a fantastic service from Azimo. Quick, easy transactions to transfer money from one account to abroad and cheaper than using an ATM with a superior rate of exchange. Highly recommended.

by Williamina Porterfield

Absolute nightmare

Review published ago

Absolute nightmare. Tens of thousands of pounds are stuck in limbo somewhere, and nobody can tell me how to remedy this. I don't think I've had a single transaction that has gone through without some sort of issue. The frontline customer service are a joke. Rude, unhelpful and with a very limited knowledge of their own systems and procedures. I was repeatedly given wrong information and canned responses to get rid of me, rather than answering specific questions. Will kick you out of a chat "accidentally" if they can't answer your question. The problem then is that there is no second line customer service, no means to escalate problems. I've tried every email address, chat service, twitter, and it's impossible to speak to someone who actually understands their compliance procedure. Real failure here. They're probably just about alright if you want to send your grandson a few euro for his birthday, and you're not too worried if it goes missing. But completely, dangerously useless for any sort of meaningful business transaction. Not sure where I'll be going if I ever get my money back, but I won't be using Azimo again. Also beware the referral codes / discounts / free transfers that are promised - these are very unlikely to actually be applied, and as I suggested, don't expect any help from customer service. Finally, note that since Brexit, Azimo have conveniently relocated to the Netherlands. As a resident and citizen of a non-EU country, the difficulty of complaining to their regulators has increased massively - if they massively screw up, then you're on your own.

by Peter Storey

Szybki przelew z UK do PL

Review published ago

Szybki przelew z UK do PL. Bez problemów. Polecam

by Michal Niwicki

Gorąco polecam!!!

Review published ago

Jestem bardzo zadowolony z azimo. Przelewy są realizowane szybko i w dobrym przeliczeniu przy niewielkiej opłacie. Polecam!!

by Piotr

Customers register on the websites of these ***fintech firms and they close their accounts

Review published ago

Customers register on the websites of these ***fintech firms and they close their accounts Maybe there's some kind of reward they get, for every closed account They ask for more and more documents, if you send 2 documents, they ask you for another 4 and so on Not even in North Korea are they so anti-democratic Closed account Your account has been closed Dear We write to confirm the closure of your Azimo account. You will no longer be able to use your account to make transfers. If you have any questions about your account, you can email us at (***censored / not allowed) for more information and assistance. Thank you for choosing to send money with Azimo, the Azimo Team *** since the asylum facilities were closed, the former patients all go to work for fintech companies

by stevenAfricker

OK! Polecam!!!

Review published ago


by Radoslaw

wszystko super od lat

Review published ago

wszystko super od lat

by Miroslaw Lata

Zawsze gotówka na czas z czego jestem…

Review published ago

Zawsze gotówka na czas z czego jestem bardzo zadowolony.

by Miroslaw

It was a great experience

Review published ago

It was a great experience

by Mohammad Abujar
show more >>

Compare Azimo With Other Money Transfer Companies

Azimo Company & Contact Info

Address:- 173 Upper St, Greater London
Email:- [email protected]
Phone:- 0203 137 0708
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