Service Used: Free transfer using Bank Account
Transfer initiated: 4-Oct-2018
Expected date to complete: 11-Oct-2018
Fund didn't received till 15-Oct-2018. Raised the issue with pangea support team and provided the receiver's account statement as proof for fund not received.
Action Taken by Pangea: CANCEL the Transaction Without my concent.
Proof: I have screenshot of the messages as proof but here is no way to upload.
Note: I have used pangea earlier many time earlier but day-by-day there free service is getting worse. As a customer, I felt like cornered when my Fund is stuck for 3 weeks and end up like this.