Launched in the year 2011, TransferWise was inspired by the personal experience of its founders. It claims that it does not skew exchange rates for making profits as banks. TransferWise does not transfer the sender’s money directly to the recipient. It matches the accounts with other TransferWise’s customer sending the money another way. Then it pools the funds to pay out transfers at the local bank accounts. This shows that the money never actually cross the borders or converted into another currency. So, it avoids pricey international payments completely by using two local transfers instead of one international transaction.
TransferWise online money transfer provides comparable exchange rates to its customers, where it supports more than 750 currency routes. The service fee charged by it for online money transfer is up to 0.6% of the total amount transferred. The maximum amount that one can send through TransferWise is $50,000 per day and $250,000 per year for the private use. It also offers business transfers, where one can transfer up to $250,000 per day and $1,000,000 per year.
TransferWise offers remittance services to its users through the bank account, debit and credit card. It does not provide any pickup or courier services, so the amount you have transferred will be deposited in the bank account of the recipient.
It does not have 24*7 customer care services, but one can send email to the company for the issues one is facing. It has also provided customer care numbers for different countries, which you can find here. The customers can contact them in their working hours provided with the TransferWise phone number.
TransferWise is highly secured, where experts monitor the unusual behaviour. Any payment done through it gets encrypted using Transport Layer Security technology.