Skrill Reviews 2024

4 stars based on 23031 reviews

Skrill Review by Exchange Rate IQ

Overall rating
9 /10

Skrill Money Transfer service helps you by sending money internationally. Founded in 2001, Skrill works under the Paysafe Group, an online payment service provider through in-person or other channels. Skrill offers attractive pricing, fees and exchange rates. Depending on currency and country, you can transfer money through debit card, bank transfer, credit card, and SOFORT banking services.

The company offers Skrill to Skrill service and Skrill Money Transfer services for transferring money abroad. Opening an account with Skrill allows access of Skrill wallet and Skrill Money transfer service. 

Some of the benefits of Skrill are:

Offers reasonable exchange rate and fees 

Provides a fast, secure and convenient way to transfer money

Receive money directly into the bank account

Review of Skrill :

Through Skrill Money transfer platform, you can send money to a mobile wallet or bank account directly. To transfer the money to the recipient’s account, you will need account details, address, and the recipient's name. Transferring money from this platform is quite simple, you just need to open a Skrill account with the company and transfer money from the website using the “Send” option. 

You can send money from a bank account or credit card to bank account and mobile wallet. Skrill mobile application can also assist you in sending money to a bank account. Considering the customer feedback, it is one of the high rated platforms offering money transfer service. Apart from this, it also offers exchange rates and fees at competitive pricing.  

Skrill charges a fixed sum of money to withdraw funds using the services of the company for a particular country. There is no fee when you receive money but have to pay while withdrawing it. The fixed fee for withdrawing money varies from country to country. Such as, it doesn’t charge anything in the US, and charges £4.76 as a fixed fee for transferring to a domestic and international bank account. They charge additionally to send money to Skrill account holders. You will also pay 5 euros a month for inactivity charges if you do not access your account once in a year. Skrill charges 3.99% below the interbank baseline rate for Skrill to Skrill transfer. The banks also charge for transferring money which is not included in Skill charges. 

Users can transfer money from the following countries:

United Kingdom, Turkey, Andorra, United Arab Emirates, Tunisia, Australia, Austria, Belgium, Bulgaria, Bahrain, Canada, Switzerland, Colombia, Cyprus, Czech Republic, Germany, South Korea, Luxembourg, Saudi Arabia, Denmark, Singapore, Spain, Hong Kong, Malta, Estonia, Malaysia, Finland, Iceland, France, Greece, Serbia, Croatia, Hungary, India, Morocco, Ireland, Israel, Italy, Jordan, Slovenia, Kuwait, Lithuania, Portugal, Sweden, Thailand, Latvia, Netherlands, Norway, New Zealand, Oman, Poland, Qatar, Romania, San Marino, Slovakia, Taiwan, and South Africa.

The money can be sent to Austria, India, United Kingdom, Australia, Bangladesh, Belgium, Cyprus, Estonia, Finland, France, San Marino, Philippines, Monaco, Luxembourg, Germany, Portugal, Thailand, Greece, Indonesia, Sri Lanka, Malaysia, Ireland, Slovenia, Italy, Netherlands, Kenya, Latvia, Vietnam, Malta, Nepal, Slovakia, Poland, Spain. 

Pricing : How much does Skrill cost?

10 /10

For sending money through regular Skrill is 1.45%, min EUR 0.50. It charges a one-time fee of 20%, min EUR 30 if you are depositing the first time or transferred only through Neteller and Bitpay. When you send money directly to a bank account, you don't have to pay a fee. Receiving money through Skrill account is free of charge. 

Skrill charges 7.50% (~EUR 5.50) for withdrawing funds received through transfer service for local payment. And for global payments, it charges EUR 5.50. 

For currency conversion, the company charges an extra fee of 3.99% of the wholesale exchange rate. Besides, the company charges a service fee of EUR 5.00 (or equivalent) for remaining inactive for 12 months and more.  

Transparency: Does Skrill have any hidden fees?

9 /10

No, Skrill doesn’t charge any hidden fee from the users. When you transfer money online, you should know that bank charges additionally for assisting the transaction. This fee is outside of Skrill’s charges control. To stay away from paying inactivity charges, you will require to login to your account at least once in a year. 

Skrill Tracking

Users at Skrill can check online transactions history which displays fund withdrawals, payment sent, received and fund upload along with the date of receipt, exchange rate and fees charged details. 

Each transaction has a separate transaction ID. You can check the transaction history and Skrill account at any time. For any irregularities or questions, you can contact the customer service. 

Transfer Speed: How long does it take to send money through Skrill?

10/10

Skrill provides a high-speed money transfer platform to the users. The customers are happy with its ease of use and delivery speed. 

The money transfer speed sometimes varies depending on the country and way of transfer for sending money overseas. When you complete the payment, the company provides an estimation of the expected delivery time. 

Coverage: How many Countries & Currencies does Skrill support?

8/10

Using payment method for money transfer in the region, users can transfer money to Austria, Belgium, Australia, Bangladesh, Cyprus, France, Greece, Germany, India, Estonia, Finland, Indonesia, Ireland, Italy, Kenya, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Nepal, Netherlands, Philippines, Portugal, Poland, San Marino, Slovakia, Slovenia, Spain, Sri Lanka, Thailand, United Kingdom and Vietnam. 

Skrill Transfer Process

Skrill Online Money Transfer - How it Works?

  1. Open Skrill Account- Sign up for a free account with Skrill by filling the account opening form available on the website. It will only take a few minutes.

  2. Verify your Identity- Verify your identity with Skrill. They will ask for personal information, answer the knowledge-based questions, provide additional information such as identity card, driver’s licence, passport, and address documents. 

  3. Set up for the Transfer- Provide the details of the beneficiaries you want to send amount with. The detail includes full name, address, bank code, international bank account number, country name, payment amount, and reasons for payment made.

  4. Pay and wait for confirmation- Choose the method for fund transfer and wait for the transfer confirmation. 

  5. You can also transfer funds through Skrill Digital Wallet. 

Send money with Skrill

Can Skrill send money to India?

Skrill can be used to send money in India. The recipient can receive the money directly into their bank account without paying any fee. For example, you want to send money from Australia to India which is AUD 1000. The user in India receives Rs 48977 while transferring AUD 1000 from Australia through Skrill account. And, the money will take up to 1 day. You can also utilise the deals offered by Skrill.

Can Skrill send money to the United Kingdom?

Skrill covers transfers to the United Kingdom. When you transfer BGN 1000 from Bulgaria to the UK, you will receive 435.85 GBP in the account. This transfer only takes up to 1 day to reach the recipients’ account. You can pay with a Debit Card, Credit Card, and bank transfer via rapid transfer to deliver the money in a bank account.

User experience of Skrill

9/10

Users can use either a digital wallet or a quick checkout option to send money internationally. It provides 100+ local payment methods and 170+ direct bank transfer options at a single platform. It helps in making payment quickly and easily without tolerating the burden of infrastructure management. You will receive the payment within hours even on your first transaction.  

It doesn’t charge transfer at free while you transfer money directly to a bank account. You can also calculate the amount you will save by transferring money for free with Skrill. Currently, it has more than 20 million customers and more than 100 thousand merchants are using the payment platform for transactions. 

The money transferred from the platform arrives normally on the same business day but it can also take 3-5 business days depending on the payment method and fund delivered process. 

Skrill Digital Wallet

Skrill provides digital wallet to make money sending process easy just by entering the password and email address. It also accepts cards, bank and local methods for payments. You can also connect with millions of Skrill wallet holders worldwide. Skrill also has a 1-Tap option which is ideal for in-game payments.

Benefits of Skrill Digital Wallet:

  • Better customer experience

  • Improved conversion rates

  • 1-tap for instant and frictionless payments

  • Multiple payment options 

  • Can connect with millions of other Skrill users

  • Supports 100+ local payment methods

Security : Is Skrill Safe?

8/10

Skrill is an online money transfer service provider. Initially, it was called Moneybookers and focussed on e-sports and gambling transactions. By 2009, they started offering money transfer services to all the business and customers. Later in 2013, they rebranded themselves as Skrill. Currently, they are providing a safe money transfer platform and accepting 40+ currencies and even cryptocurrency. 

It is registered with the UK's Financial Conduct Authority (FCA). the stocks of the company are traded on the FTSE 250. They have a license to operate in all states and European e-Money license to work across the world outside of the US. So, Skrill is a legitimate website to transfer money across the world. 

Skrill FAQ's

How can I verify my Skrill account?

For increasing limits, you have to complete an additional account verification process. By uploading the colour copy of the documents as mentioned below, you can increase the limit:

  • Passport photo page

  • Driving licence (front and back)

  • Selfie picture

  • Address verification document

Further, funding the account and verification of account through facebook profile are also included in the process.

Discuss this question

What is the cost of sending money with skrill?

If you are transferring money to a Skrill account, you get charged a 1.9% fee of the amount being sent. On top of that, you will get to pay a conversion rate fee of 3.99% and this is one of the factors that makes skrill costly.

Discuss this question

What is the cost of sending money with skrill?

If you are transferring money to a Skrill account, you get charged a 1.9% fee of the amount being sent. On top of that, you will get to pay a conversion rate fee of 3.99% and this is one of the factors that makes skrill costly.

Discuss this question

How to withdraw funds from Skrill Account?

The sender can choose the withdrawal option for the recipient. They can choose Skrill to Skrill account, merchant site, Neteller wallet, Prepaid Mastercard, Bank account, Visa card, Mastercard and Mobile wallet as a withdraw option.

Discuss this question

How long does it take to send money with Skrill?

It takes about 3 to 5 business days when you send money online with Skrill . This however depends on various factors like when and how you have made the transfer. If you release funds on the weekend for example, it may take longer for the recipient to access the money.

Discuss this question

Can I track my money with Skrill?

Skrill is one of the most successful international money transfer services around and one of the main reasons for this is their security. Skrill tracking services will keep you updated on the status of your transfer until it reaches the required destination. Usually you will get updated via text messages and email.

Discuss this question

How can you deposit through Paysafecard?

You can deposit funds through Paysafecard prepaid card. For that, visit Skrill wallet and press Deposit Now button over Paysafecard option. Then enter the amount to deposit in the account and click on the Next button. Complete the payment by clicking on the Go TO Paysafecard. The users will be redirected to the 3rd-party processor to complete the transaction.

Discuss this question

Something seems to be wrong with my Skrill. What should I do?

If you are experiencing problems with your Skrill account or your transfer has not been concluded in time, the best thing to do is get in touch with the support team by simply clicking here. You can also get more help from other forums online.

Discuss this question

Alternatives to Skrill

Skrill User Reviews and Ratings

reviews powered by trustpilot

Fake ,scam and ponzi . I was frozen from my account for weeks .I had to find an alternative by reporting to the team/website written on my headline and later got my refund

Review published ago

Fake ,scam and ponzi . I was frozen from my account for weeks .I had to find an alternative by reporting to the team/website written on my headline and later got my refund

by 𝚃𝚛𝚊𝚍𝚎𝚜𝚁𝚎𝚏𝚞𝚗𝚍𝚜-𝙲𝙾𝙼

Fake ,scam and ponzi . I was frozen from my account for weeks .I had to find an alternative by reporting to the team/website written on my headline and later got my refund

Review published ago

Fake ,scam and ponzi . I was frozen from my account for weeks .I had to find an alternative by reporting to the team/website written on my headline and later got my refund

by 𝚃𝚛𝚊𝚍𝚎𝚜𝚁𝚎𝚏𝚞𝚗𝚍𝚜-𝙲𝙾𝙼

Fraudsters!!! Contact the website/team in my title review for refund! I realize my €30,000 was frozen from my account but I successfully got a refund

Review published ago

Fraudsters!!! Contact the website/team in my title review for refund! I realize my €30,000 was frozen from my account but I successfully got a refund

by 𝚃𝚛𝚊𝚍𝚎𝚜𝚁𝚎𝚏𝚞𝚗𝚍𝚜-𝙲𝙾𝙼

Fraudsters!!! Contact the website/team in my title review for refund! I realize my €30,000 was frozen from my account but I successfully got a refund

Review published ago

Fraudsters!!! Contact the website/team in my title review for refund! I realize my €30,000 was frozen from my account but I successfully got a refund

by 𝚃𝚛𝚊𝚍𝚎𝚜𝚁𝚎𝚏𝚞𝚗𝚍𝚜-𝙲𝙾𝙼

Abus de pouvoir et manque de respect par l'entreprise Skrill

Review published ago

Bonjour l'équipe Skrill, je remarque que mon compte a été restreint depuis plus de 48h sans m'avertir d'une quelconque raison valable, puis maintenant clôturer sans raisons comme ça, sans aucun mot concernant le remboursement de mon argent, alors que mon compte fut vérifié sans problème avec les documents que j'ai fournis. J'ai essayé de vous appelez et je remarque que mon numéro est bloqué pour le service client, merci de bien vouloir effectuer le remboursement complet de mon solde à savoir 56,30€ vers la carte que j'ai utilisé pour faire mes dépôts. Merci bien et que ça tarde pas trop comme votre vérification complètement absurde de mon profile. Vous faites ce dont vous voulez avec vos clients et leur argents mais vous allez me rembourser.

by Quentin

Abus de pouvoir et manque de respect par l'entreprise Skrill

Review published ago

Bonjour l'équipe Skrill, je remarque que mon compte a été restreint depuis plus de 48h sans m'avertir d'une quelconque raison valable, puis maintenant clôturer sans raisons comme ça, sans aucun mot concernant le remboursement de mon argent, alors que mon compte fut vérifié sans problème avec les documents que j'ai fournis. J'ai essayé de vous appelez et je remarque que mon numéro est bloqué pour le service client, merci de bien vouloir effectuer le remboursement complet de mon solde à savoir 56,30€ vers la carte que j'ai utilisé pour faire mes dépôts. Merci bien et que ça tarde pas trop comme votre vérification complètement absurde de mon profile. Vous faites ce dont vous voulez avec vos clients et leur argents mais vous allez me rembourser.

by Quentin

I used Skrill for remittance, Satisfied.

Review published ago

I used Skrill for remittance. Customer service was very proactive and resolve an issue withing 24hrs. Overall best rate for remittance and service is trustable.

by EKLAVYA NISHAD

I used Skrill for remittance, Satisfied.

Review published ago

I used Skrill for remittance. Customer service was very proactive and resolve an issue withing 24hrs. Overall best rate for remittance and service is trustable.

by EKLAVYA NISHAD

Customer support is really slow, high comissions

Review published ago

Customer support is really slow, commisions and exchanges rates are way too high, one of the worsts companies out there, avoid it if you can.

by Dario Macedo

Don't Use this Website

Review published ago

I must express my deep disappointment and frustration with the level of service and handling of my situation thus far. To put it frankly, my experience with Skrill has been nothing short of disastrous. The abrupt and unexplained termination of my account, solely due to the legitimate use of two different credit cards under my name, is not only perplexing but deeply troubling. I cannot fathom how such a straightforward matter could lead to such severe consequences without any prior warning or opportunity for resolution. Equally distressing is the lack of satisfactory support from your customer service team. Despite my attempts to seek clarification and resolution, I have been met with nothing but automated responses and unhelpful articles from your chat support, while email correspondence has been painfully slow, breaching the service level agreement by a significant margin. Furthermore, the decision to close my account without allowing me to withdraw the remaining balance is nothing short of unjust and unethical. This disregard for customer rights and financial well-being is unacceptable and casts a shadow of doubt on the integrity of Skrill as a service provider. Failure to address these concerns promptly will leave me with no choice but to seek alternative solutions for my financial transactions.

by Ahmed Rabie

Son unos ladrones

Review published ago

A día de hoy lunes 19 de febrero del 2024 sigo esperando a que me respondan un reclamo que mes hice, yo transferí Dólares de mi cuenta de Skrill a mi Billetera de Criptomonedas y aún no llega ese saldo (cuando figura que el tiempo de espera es solo de una hora) y pasaron más de 48 horas, no he obtenido respuesta alguna y sus canales de contacto son decepcionantes. Su método de verificación de cuenta debiendo depositarles es horrible porque rechazan todas las tarjetas que uno utiliza. 0 recomendable, espero que al menos me devuelvan mi dinero.

by Uriel Arcangel

Skrill is very good to use

Review published ago

Skrill provides exceptional service. Another phenomenal platform that has substantially boosted my financial growth is comcrica .com. Initiating with a $5000 investment in comcrica .com and maintaining a strategy of reinvestment, I've realized over $350,000 in pure profit from comcrica. In a similar vein, a companion of mine has amassed over $950,000 from comcrica. For individuals aiming for smart and secure investment opportunities yielding considerable returns, comcrica is strongly endorsed.

by Fant Johnson

very fast and good support

Review published ago

very fast and good support

by Muhammad Faisal Sagala

Very bad and unreliable support

Review published ago

Very bad and unreliable support. I ended up canceling my account and losing €10. I know it’s not a significant amount of money but it’s still my money that they have kept. I’ve heard of customers losing up to €6000 ! If you close your account they will keep your money. I don’t recommend using their services at all

by Flávio

Missing funds

Review published ago

Missing funds. Sent screenshots and email payment confirmation pics to Skrill support. Used paysafecash to initiate and complete transaction, email confirms paysafecash confirmed payment but Skrill won't respond as to where my money Skrill received from paysafecash went to! I've reported it to Federal Trade Commission with all evidence of transactions with all parties involved. BEWARE OF THE USE OF SKRILL WITH YOUR FINANCIAL NEEDS.

by Jason Masters

Very low-grade customer service

Review published ago

Very low-grade customer service. I was registered skrill account, got asked to verify myself about 10-15 times without valid reason.Skrill doesn't have customer service. Its uses computer or BOT generated customer service.

by kasid rahman

Son unos ladrones.

Review published ago

Hice un depósito de 72 dolares para mi cuenta de Banco, y hasta el día de hoy no aparecen en mi cuenta de Banco, dicen que ellos hicieron la transacción y que el que debe darme solución es mi banco. Mi banco me dice que ellos solo son los receptores y que no ha llegado nada, creo que me están estacav

by Duan Oliveira

I sent a message to Skrill customer…

Review published ago

I sent a message to Skrill customer support telling them I was unable to close my account. I had to transfer the balance out of my account. I received a message not even a hour later from support that my account was closed. This was on 2/13/2024. On 2/14/2024 the balance from my Skrill account was deposited into my bank account. This whole transaction was efficient and fast. I am very happy with Skrill and customer support. Debra

by debra geiger

Na een nieuwe card begon het drama

Review published ago

ik kreeg ruim een jaar terug een nieuwe card. die werkt niet. dus logischerwijze naar hun service... veel onzin antwoorden, totdat bleek dat ze een verificatie wilden. dit ging al helemaal mis, daar mijn account op een postbus was geregistreerd (en ondertussen mocht dat kennelijk niet meer) EN DUS kon ik ik via dat adres mij niet verifieren. ondertussen trekken ze even 135 pond van mn saldo vanwege breach of terms. endan ook nog mij beboeten omdat er geen activiteit op mijn saldo is... ofwel: kaart werkt niet, verificatie werkt niet (meer), Skrill plundert mn saldo en ik kan het account niet opzeggen. superwaardeloze SKRILL service endus Bank. (het lijkt de overheid wel....)

by Ss Oord

So i registered an skrill account

Review published ago

So i registered an skrill account, got asked to verify myself about 2-3 times. I did all this, and i was approved. I deposited money into my account and once i was going to spend them with skrill mastercard, they limited my account. Stopped answering calls and anything. They sent me an email asking me to specify what im going to use skrill for, witch i did. Never heard back. I called them mulitple times and they give stupid dumb answers. They have locked my account with about 1300 EURO inn it. I even lost money due to an "failed bank withdrawal attempt" they tok 30 EURO for nothing and told me "it failed due to incorrect details" witch is a lie. Skrill is 100% scam and fraudent. They will do anything to make you loose your account balance and somebody should sue them.

by Tinderpri T

scam scam scam

Review published ago

i did a big mistake making a account at skrill. i deposit 50$ to try skrill, when my deposite went through they locked my account and told me to send them some documents, which i did i send them my driver license and prove of residence which should be good enough, because its not my first time trying that on every other webstie that is good. skrill asking me to send them my pasport which i dont have and call them and told them that. the answer was (GET ONE ) and call us when you get one. this is just straight scam and they would not give me my mony back at any cost. please please dont ever use this website its just not it, its scam scam scam you can also read the others reviews,which sadly i did after i got my money stuck. be smarter and choose smarter

by Jaafar

Od 3 tygodni walcze o zwrot piniedzy…

Review published ago

Od 3 tygodni walcze o zwrot piniedzy ktorych firma nie zaksięgowała na moim koncie, napisalem 3 zgloszenia, odpisali ze pieniadze odeslali a mijaja dwa tygodnie i pieniedzy dalej nie ma na koncie , poprosilem w kolejnym zgloszeniu o potwierdzenie przelewu to dostalem taka informacje... Zespół Ds. Wsparcia Skrill 15/02/2024 09:30 Szanowny Panie/Szanowna Pani Michal ...., Dziękujemy za kontakt. Payments - Deposits/Money In 30606149 FIRMA OSZUKUJE I NIE ODDAJE PIENIEDZY !!!!!!!! UWAZAJCIE !!! Chcielibyśmy potwierdzić, iż odpowiednie kroki zostały podjęte i Pańska sprawa została rozwiązana. Bylibyśmy naprawdę wdzięczni, gdybyś poświęcił chwilę aby napisać recenzję na Trustpilot, żeby pomóc większej liczbie użytkowników odkryć Skrill. Możesz także odwiedzić AppStore lub GooglePlay na swoim urządzeniu mobilnym i podzielić się tam swoją opinią. Wkrótce otrzymasz osobną wiadomość e-mail z szybką ankietą, jeśli jeszcze tego nie zrobiłeś – nie zapomnij jej wypełnić. Zawsze chętnie usłyszymy, co myślisz! Mamy nadzieję, że informacja okaże się pomocna. Z poważaniem, Anetta Еkipa Skrill

by Mirosław Kącki

SKRILL WARNS YOU ABOUT FRAUD FROM OTHERS YET THEY THEMSELVES COMMIT FRAUD.

Review published ago

On the 8th of January they rejected my proof of account details and bank details. And sent a mail delivery report. Yet it was the very address I was asked to send it to. Anyway after rejecting it on the 8th the debited my account. Further when I purchased it , they knew the money was coming from South Africa, and if you try to use it , says my geolaction is rejected. Also if open there website a big X, sorry account is closed. They ask to report fraud, when they commit fraud.

by KH2

BEWARE

Review published ago

BEWARE, DO NOT USE THIS SCAM COMPANY YOU WILL LOOSE ALL YOUR MONEY AS THEY ALLOW PROFESSIONAL SCAMMERS ON THERE WEBSITE AND THEY DO NOTHING ABOUT THIS. THE SCAMMERS ARE ALLOWED TO USE THIS CITE BECAUSE SKRILL MAKE MONEY OF THEM AND DONT CARE, YOU WILL LOSE ALL YOUR LIFE SAVINGS. DO NOT USE SKRILL YOU HAVE BEEN WARNED. BRIAN WASWA IS A PROFESSIONAL SCAMMER AND GOES UNDER THE NAME OF SHAUN LEE, MAKES YOU BELIEVE HES HIM AND COMPANIES ARE HAWKS CAPITAL GROUP, STAY AWAY FROM ANYTHING EZRA CAPITAL COMMUNITY ETC. I LOST £10’s OF THOUSANDS.

by Roberto Marasca
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Compare Skrill With Other Money Transfer Companies

Skrill Company & Contact Info

Address:- 25 Canada Square, Canary Wharf, London E14 5LQ, United Kingdom
Email:- [email protected]
Phone:- +1 855 719 2087
Social Links:- Exchangerateiq Facebook Link ExchangerateIQ Twitter Link Exchangerateiq Linkedin Link
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