Does Post Office via MoneyGram offer phone transfers?
No. Post Office does not offer phone fund transfers; you can only transfer funds online or through MoneyGram agents.
Post Office Money Review- Offering Money Remittance to UK Residents 2024
PostOffice Review by Exchange Rate IQ
Overall rating
8.5
/10
There are multiple money remittance companies in the UK which offer their services across the globe at low fees and best exchange rates. But the UK government is also providing its services in the sector with Post Office which offers its online as well as offline transfers. So, the experts of Exchange Rate IQ have researched in the company to provide an unbiased and independent review on it.
Post Office Money is an international payment service provider which is providing its services in various ways. The company is in a long-term partnership with TTT Moneycorp Ltd through which it offers online transfers. It is also providing its services through MoneyGram, under which they have various branches and one can send the funds through cash or debit card. Some of the benefits of using Post Office Money are:
- Worldwide Reach
- Multiple Transfer Options
- Offers Travel Cards to Travellers
Review of PostOffice :
Post Office Money is one of the largest retail networks and financial services chain having over 11,500 branches nationwide as well as 47 million transactions per week. The company offers various services including mail & retail, financial services, government services and telecoms. In money remittance, it offers two types of transfers, one is online transfer and the other is Post Office Transfer via MoneyGram Money Transfer.
Post Office Money International Payments
These are the online transfers offered by the company which can be completed using the UK registered bank account, debit or credit card. If you are transferring the funds above £20,000, you need to speak with the customer service team.
Here, you can set regular payments so that they take place weekly, monthly or any period that suits you. For this, call on 0800 180 4809 and the specialist team of the UK Post Office will set this up for you.
Post Office MoneyGram Money Transfer
This is an offline transfer, but offer instant transfers over 350,000 locations worldwide. The customer who wants to use this service has to visit the nearest MoneyGram branch with their ID proof, fills the send form and hand it at the counter. This helps in making the transfer quicker. It also offers MoneyGram Plus card to the customers who repeat the transactions to make it faster and easier.
The Post Office MoneyGram accepts cash and debit card for making payments. It also offers that you want to pay fees separately or includes in the total amount you have paid. You can locate the Post Office MoneyGram branches here.
On customer support, the company does not offer 24*7 customer assistance; one can call them in the business hours or either can send the query through email.
The company has the best privacy policy and offer highly secured transfers, and therefore, we rate it 8.5 out of 10 for its overall money transfer services.
Pricing : How much does PostOffice cost?
8
/10
UK Post Office Money Transfer Fee
The company does not charge any fee for an international payment; however, there will be a mark up in the exchange rates, which will be still better than many of the banks.
Post Office Money Exchange Rate
The company offers mid-market prices depending on the amount you want to send and the country you are sending funds to. You can see the exchange rates at the Post Office International Payments calculator here.
Any Other Fee
- If you transfer the funds through any card, then you may impose some additional charges.
- If you make transfers through SWIFT Network, it may result in additional charges. (The SWIFT network is a common way for banks to process international payments, and involves several banks working together to move money to the right account.)
So, we rate Post Office Money 8 out of 10 for its pricing policies and exchange rates.
Transparency: Does PostOffice have any hidden fees?
9
/10
Post Office Hidden Fee:
The company does not charge any hidden fees. The amount which will be shown to you on the transaction page will be received by the beneficiary. At the same time, it also locks the exchange rates once you start the transaction.
Post Office Money Tracking Details:
The company offer tracking details on the dashboard of the users. So, those who have to track the transfer need to log in and look after where the money has reached.
Therefore, under the transparency head, we rate it 9 out of 10.
Transfer Speed: How long does it take to send money through PostOffice?
8/10
The transfer speed of your money depends upon which service of Post Office Money Transfer you are using.
Post Office MoneyGram Transfer
The transfer through MoneyGram takes a few minutes before they are available to the recipient. So, it is an instant and fast transfer service of it. Although, this service is might charges an extra fee for transferring funds faster.
Post Office International Payments
This is a bank account transfer, which takes at least 3 working days to land the funds in the recipient’s account.
So, on its transfer speed, the experts of Exchange Rate IQ give it 8 out of 10.
Coverage: How many Countries & Currencies does PostOffice support?
8/10
Currencies Supported by Post Office International Money Transfer
From the Post Office MoneyGram service, one can send money to over 200 countries from its branches. But if you want to do the online transfer, then the company is offering the following currencies either you are doing a business transfer or personal transfer:
| UAE Dirham | Danish Krone | Israeli Shekel | Mexican Peso | Romanian New Leu |
| Australian Dollar | Euro | Jordanian Dinar | Norwegian Krone | Saudi Riyal |
| Bahraini Dinar | Pound Sterling | Japanese Yen | NZ Dollar | Swedish Krona |
| Canadian Dollar | Hong Kong Dollar | Kenyan Shilling | Omani Rial | Singapore Dollar |
| Swiss Franc | Croatian Kuna | Kuwaiti Dinar | Polish Zloty | Thai Baht |
| Czech Koruna | Hungarian Forint | Moroccan Dirham | Qatari Rial | Tunisian Dinar |
| US Dollar | SA Rand | Indian Rupee | Barbados Dollar | Dong |
At these places and currencies, you can send funds through the UK authorised bank account, debit or credit card. You cannot use any other country’s card or money market instruments. Therefore, we rate it 8 out of 10 in coverage head. So, if you want to use the services of Post Office Money login here.
PostOffice Transfer Process
Step-By-Step Guide to Transfer Funds with Post Office Money
Go to the Post Office website.
Click on “Products and Services” at the top and then select the “International Payments” under Banking head.
You will be redirected to a new page.
Here select your and beneficiary’s currency as well as enter the amount you want to send.
You will get the exchange rate.
Click on “Get Started”.
Here you have to enter all the details asked by the company.
Create an account, provide your and recipient’s bank account details.
Complete the recipient’s detail.
Re-check the details and complete the transfer.
User experience of PostOffice
8/10
UK Post Office via MoneyGram is a fast and highly responsive website. It provides the exchange rates within seconds ones you choose your and beneficiary’s currency. It also offers a fix exchange rate for up to 12 months where you can save money when the currency gets weaker in future. Some of the positive and negative aspects of the company are:
Positive:
- Multiple money transfer process, including cash pickup, online and travel transfer
- More than 170 products and services
- Highly secured as it is a government-owned company
- Offering prepaid cards
Negative:
- Lower exchange rates as compared to many of its competitors
- Have to call customer assistance if you want to send money above a limit
Post Office Money Customer Support
Post Office Money Contact Number: 0345 8500 900, Monday to Saturday from 8:30 am to 5:30 pm
Post Office Money Contact Number for people outside the UK: +44 203 162 8080, 7:30 am – 9 pm Mon - Fri
Post Office Money Email ID: [email protected]
Post Office International Money Transfer App
The company is offering both Android as well as iOS apps. You can download the apps here.
Post Office International Payments Refer a Friend
The company offers £20 M&S Gift Card to the user when they recommend the services of Post Office Money to friends and then they transfer a total of £5,000 over 12 months.
Post Office International Payments Promo Code:
The company offers promo codes to its users through notifications, email and SMS. Users can use these promo codes while making payments to get a discount on the transfer fee.
On the overall user experience, we rate it 8 out of 10. To use the services of Post Money Office Sign Up here.
Security : Is PostOffice Safe?
10/10
Post Office Money is an easy and secure way to transfer the funds internationally. The services under it are provided by TTT Moneycorp Ltd.
- The company is regulated by the Financial Conduct Authority of the UK.
- The provisions of making payment are made under the Payment Services Regulations 2009.
- It uses Symantec SSL security on its website to protect it from any online threat.
The company also uses a web site recording service that record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Henceforth, it is highly secured and we rate it 10 out of 10 under this head.
PostOffice FAQ's
How can I start sending money abroad using post office?
You can visit their official page by clicking here. Thereafter, you will be directed to the log in page after filling in your details where you can start initiating your international money transfers and payments. You can choose a payment method of your choice with post office, whether it is via your bank account, your credit or debit card. Some of the supported cards include the Visa, MasterCard, Maestro and Visa Electron.
When the amount of cash pick-up will be available at agent location?
The amount will be available within an hour for the pick-up at nearest agent location of Post Office International Money Transfer.
What fees does the Post Office charge for making money transfers?
Whether you are using your credit card or your debit card to send money, Post office is transparent enough to display its fees during the order process. When you place the order, you will be given the opportunity to select your most preferred delivery day and time. Additional charges may apply when choosing this especially when choosing home delivery during the weekends.
Can I cancel my transfer and get refund?
Yes. You can cancel the transfer on Post Office if the amount transferred is not picked-up or withdrawn by the recipient. You can cancel it simply at your dashboard.
I cannot find the currency I want to buy?
When you cannot find the currency you want to buy, then you should consider clicking on the drop down list of countries to see if your country is eligible for that kind of transfer. If you do not find it on the list, then post office does not stock it and you may consider using another international money transfer service provider. You can find the drop down list of countries here.
I am having trouble using the website while making my transfers, what should I do?
For a start, make sure that you are using the latest version of your browser as we keep our system up to date. Also, we have mobilized the whole transaction process so you can now use both your mobile phone and your desktop to make your transfers. However, if you experience any more difficulties or technicalities, then consider reaching us through [email protected].
What is the minimum and maximum amount of fee I can order online? How will I also know if my transaction is successful?
The maximum amount of money you can order with post office is $2500. The minimum amount should as well not go beyond $400. Upon completion of your transfer, you will receive an email confirmation to show you that your order has gone through. This is after getting an on-screen confirmation that your order has been received and accepted or declined. You should print this information and take it with you to the post office branch where you are collecting your money from.
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PostOffice User Reviews and Ratings
Top class.
Brilliant service to all customers, here in Aylesbury. Our local Postman, professional and dependable. I know what time he will arrive. If for some reason I'm not home, Royal mail will return. In the run up to Christmas there will be a competion for delivery orders. Amazon are ruling at the moment, and together with their owner will still outsource to Royal mail. Cut out the middle man. We can choose to contact companies and tell them, Royal mail. Keep it in the country.
Staff OK but Management Poor
Had to wait 24 minutes for counter service at understaffed Woking PO in WH Smith . Counter staff friendly and helpful though.
Honesty is a tall order with this…
Honesty is a tall order with this company. Have caught them telling lies about non existent deliveries several times. CCTV never lies. Waiting on delivery today, said tried to deliver, checked cctv and van parks about 100 meters from the property, guy looking like he is running for his life gets to the door takes a pic and runs like hell back to the van, no door knock no bell. Made a complaint about a non existent delivery a few days back and was told we will log it but we don't get back to customers. This company is now totally usless and unreliable and will rebound any responsibility for any failures back to the customer. I will never use again and will advise others to do the same. I think this useless delivery service is in its death throws and maybe that's a good thing.
Awful treatment of staff.
Awful treatment of staff.
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PostOffice Company & Contact Info
| Address:- | 202 Abbey Lane, Leicester, Leicestershire LE4 0DA |
| Email:- | [email protected] |
| Phone:- | 0345 8500 900 |
| Apps |
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