Had our friends wire us money through WU while we are on vacation, everything seemed fine so far, then started the BS. First the agent refuses to release the funds because it is 9 hours short of 24 hours since the deposit, the money was sent as being available WITHIN 24 hours, that does not mean we should wait until AFTER 24 hours. When we came back the next they said that the WU network was offline and we need to wait a few days more. We waited and then tried again, now there is a middle name in the passport that they will not accept, the money was sent from a country where middle name is not used, facepalm on that WU. Next time the amount sent is too large and the agent refuses payout because they have a policy against large payouts, they also refuses staggered payout. What is wrong in this picture WU? Give us our money or you WILL be on the receiving end of a fraud charge!
//One very unhappy customer.