Western Union Review- Transact with Oldest Remittance Service Provider 2020

4 stars based on 17150 reviews

Western Union Review by Exchange Rate IQ

Overall rating
8.5 /10

Can you trust Western Union to send money abroad? How much the company charge for transferring funds? Are its services reliable? There are many such questions which users look for and therefore, the experts of Exchange Rate IQ provides the unbiased review of “world’s largest money transfer providers”, Western Union. The company offers over 125 currencies which can be transferred in multiple ways.

An American financial service provider, Western Union is one of the world’s oldest money transfer company in the industry. The company offers various products such as person-to-person transfers, money orders, business payments and commercial services. The company is serving more than 200 countries with over 130 currencies. Some of the benefits of using Western Union are:

  • Most Trusted Service Provider
  • Huge Network of ATMs, Agents and Kiosks
  • Variety of Services

Review of Western Union :

Launched in the year 1851 in New York, USA, Western Union has been serving the people from the past 168 years. The company has its headquarters in Meridian, Colorado, and was best known for its exchanging telegram service in the US, which was discontinued in 2006.

Western Union helps in transfer funds cross-border, cross currencies to small businesses, global corporations, families, NGOs and many more that are remotely located somewhere on Earth. It has placed more than 150,000 ATMs and kiosks across the world, which helps it in completing more than 800 million transactions till 2017.

The company offers its money transfer services through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs. There is no maximum transfer limit, while the minimum transfer limit is just USD $1. If you are wondering whether you should use its services or not, it’s best to decide it after reading the whole review of Western Union.

The company has been highly secured and authorized by various authorities in different countries, so you can transfer the funds worry-free.

On an overall basis, we rate 8.5 out of 10 to the company.

Pricing : How much does Western Union cost?

8 /10

Western Union Transfer Fee

The Western Union fee is highly variable which depends on multiple factors. This includes factors such as country you are sending money to, payment mode, pay-out mode, transfer amount and method. This fee majorly lies in between $0 (free) to $150. You will get to know how much amount you have to pay when you start the transaction. It charges less on the bank transfer while more for the debit and credit card transfers.

Western Union Exchange Rates

The company offers mid-market exchange rates and also makes the profit in exchanging currencies. Therefore, its margin exchange rate would be a bit lower than the prevailing rates in the market. So, it is important for a customer to pay attention to the rates while transacting with Western Union online. These exchange rates also vary depending on how one pays for the transfer and how the recipient receives the money.

It also offers better exchange rates when you send a larger amount, so, experts say that you should try to send money once rather than a bundle of transfers.

Western Union is not the cheapest option but its rates being often competitive comparing to bank transfers, therefore, we rate it 8 out of 10.

Transparency: Does Western Union have any hidden fees?

10 /10

Western Union Hidden Fee

The company does not have any hidden fees. The recipient will receive the amount that has been shown on the transaction page. So, customers should be sure while using the services of Western Union.

Western Union Tracking Details

One can track the transfer through Money Transfer Control Number (MTCN) provided by the company through email just after the completion of the transaction. The company has been providing the transaction tracking page, where you can directly check the transfers without logging into your account.

Western Union has no hidden fees and an excellent tracking procedure; therefore, the experts of Exchange Rate IQ provide it 10 out of 10 for the transparency.

Transfer Speed: How long does it take to send money through Western Union?

7/10

The company offers both fast and late transfers depending on the need of the customer. The fast transfers attract more fees, while the transfers which take time have low fees. Therefore, it has no option for fast and cheap transfers.

Some of the transfer types offered by Western Union are:

  1. Transfer from debit or credit card and choosing a cash pickup comes with fast options of “Money in Minutes” or “Next Day”.
  2. Western Union online transfer through bank accounts and cash pickup may take up to 4 business days.
  3. Transfer from a bank account to a bank account can take up to 7 business days.

All this time depends on the destination country, payment mode and other factors such as working hours of the bank, etc. So, we rate it 7 out of 10 for the transfer speed.

Coverage: How many Countries & Currencies does Western Union support?

8/10

Western Union is the largest and oldest money remittance service provider, which has grown in over 200 countries and territories across the world.

  • Its services allow people to send and receive money through agents over 550,000 locations.
  • With Western Union send money online, one can send funds to more than 125 countries.
  • It is also providing its services through ATMs and kiosks which are available at various places.

The company is focusing on massive digital expansion, which will enable the digital transfer of money across the countries. Currently, the digital options of Western Union are available in the US, Canada, many countries of Europe, Australia and New Zealand.

It’s currently expanding this service in Asia, Middle East and Latin America. It has already expanded its services in Mexico, Brazil, Jamaica and Panama in Latin American and the Caribbean; Singapore and Malaysia in Asia; and Bahrain, Kuwait, Qatar and Oman in the Middle East. You can also find the Western Union locations near you here.

Currencies Supported by Western Union

It has been operating in more than 130 currencies, some of it are:

AED LSL IDR INR USD CAD EUR
SEK YER ZAR GBP KWD NZD SGD
OMR HKD BOB BTN WST XAF QAR and more

The company is soon bringing its money sending services in India, where people will be able to transfer INR to other currencies to the friends and family. Still, it has to cover many areas in Asia and the Middle East which will help it to cover the whole world under its services. So, we rate it 8 out of 10 for the coverage head. So, for using the services of Western Union Login.

Western Union Transfer Process

Send money online now with Western Union

  1. Go to the website of Western Union and click on “Send Money” at the top of the home page.

  2. You will be redirected to the new page.

  3. Here select the country where you want to send the funds.

  4. Enter the amount and select how the recipient will receive the money.

  5. Click on “Continue”.

  6. Sign up or login if you are an old user.

  7. Enter all the personal details of you and the recipient.

  8. After logging in confirm the transaction.

  9. The company will provide you with “Money Transfer Control Number” on email which will help you in tracking the transaction.

Send money with Western Union

Western Union Philippines to USA money transfer

Many Filipino send their children for studies to the USA and have to send money to them for fees, monthly expenses, etc. For this, most of them find Western Union as one of the best and comfortable money transfer company where they can send money online as well as in cash. Western Union online allows you to send money internationally for up to $10,000 per transaction and this limit can be raised if you ask the company. While on Western Union agent location transfers, there is no restriction, you can send as much amount as you want.

Western Union send money to Canada

Western Union money in minutes helps you to send cash pickup to the recipient in Canada to receive money in a few minutes. It’s because the company has reached across the world with more than 500,000 agent locations in over 200 countries and territories. Besides, it is more favourable because people can transfer money through mobile, web and also from any agent location. All you need to give the details are where to send, how to pay and who is going to receive the money. Check Western Union money transfer rates for the country you want to send money and submit the transfer.

Send money to Gambia Western Union

Send money to Gambia looks a difficult and costly process as the country is still undeveloped and there are very fewer sources available. But with Western Union, you can make a bank transfer, cash pickup to the Gambia which offers competitive exchange rates compared to most of the banks and also have low transfer fees. This helps you as well as your family to get money within minutes no matter where you send in the Gambia as it has approximately 10,000+ agents.

User experience of Western Union

8/10

Originally founded as a telegram company in the year 851, Western Union wire transfer service was started in the year 1871. More than 32 transactions take place every second on the western union money transfer, which makes it one of the most used currency exchange service providers. Some of the positive and negative aspects that users face while using the services of Western Union are:

Positive:

  • Low minimum transfer amount
  • Various options to send money
  • Transfer across the world

Negative:

  • Exchange rates are not transparent
  • High transfer fee
  • Not all the channels are available in every country

 

Western Union Prepaid Card

The Western Union NetSpend Prepaid MasterCard allows users staying in the United States to hold the value on a prepaid card and use the card to make and receive Western Union money transfer. One can also use this card to shop online, pay bills, buy grocery, or can collect cash at ATMs. It gives you a quicker and most convenient way to use your money.

 

Western Union Customer Service:

The users of the Western Union, USA can contact the company via online chat, email, or over the phone. For Indian users, Western Union contact details are:

Western Union Phone number: 1-800-102-7111

Western Union India Email: [email protected]

People can contact the company between 8 am to 8 pm (IST) from Monday to Friday.

 

Western Union App:

The company has been providing its apps so that one can transfer funds without any delay.

  1. Western Union Android App
  2. Western Union iOS App

 

Western Union Refer a friend:

The company provides EUR20 reward if the friend you referred use services of Western Union and transfer funds more than EUR50 in the first transaction.

Western Union Promo Code:

The company time to time provides various offers and discount which will help you in paying less transfer fee or any other offers. These promo codes are shared by notification, SMS or email.

Besides all this, the Western Union website is available in various languages, which help it to serve people across the world. It offers personal, business and charitable transfers, but has many areas where it can expand for more growth.

 

On overall user experience, we rate Western Union 8 out of 10.

Security : Is Western Union Safe?

10/10

The Western Union Company, popularly known by its brand name Western Union is the oldest and most trusted money transfer service providers. Therefore, the company uses a high level of encryption to safeguard the information of customers.

The company has been affiliated by various authorities across the world in the countries it is serving in. It relies on proprietary and cutting-edge data analysis to always remain compliant with the regulations of all the jurisdictions it operates in.

So, one can trust the company with its security policies and measures it takes to save the details of clients. Therefore, we rate Western Union 10 out of 10 for its security.

Transfer Type And Modes

Pay In Options

Bank
Cash
Credit Card
Debit Card
Mobile Money
Cash Card
Mobile Wallet

Pay Out Options

Bank
Cash
Mobile Money
Home Delivery
Cash Card
Mobile Wallet

Service Mode

 Online
 At Branch
 Telephone

Exchange Rate Type

Fixed

Western Union FAQ's

What is the minimum and maximum transfer amount at Western Union?

Western Union Minimum Transfer Limit: USD $1

Western Union Maximum Transfer Limit: USD $5,000

You can send the similar amount in other currencies through Western Union.

Discuss this question

What if I want to send more than USD $5,000?

If you want to send more than USD $5,000 through Western Union, you need to open forex account with the company.

Discuss this question

What is Money Transfer Control Number (MTCN)?

Money Transfer Control Number (MCTN) is provided by Western Union to sender which needs to be passed to the recipient, so when recipient reach to agent to pick up cash, he has to provide MCTN to the agent.

Discuss this question

Alternatives to Western Union

Western Union User Reviews and Ratings

reviews powered by trustpilot

AWFUL customer service

Review published ago

AWFUL customer service. I'm out of state and my fiance made an error in his original request. I was not able to get a hold of anybody via phone and the guy I chatted with was NO help. He wouldn't get me a supervisor and ended up ending the chat on me! I will NEVER do business with them again. I work in customer service as well. You should be ashamed of how your representatives handle your customers.

by Cassie Smith

AWFUL customer service

Review published ago

AWFUL customer service. I'm out of state and my fiance made an error in his original request. I was not able to get a hold of anybody via phone and the guy I chatted with was NO help. He wouldn't get me a supervisor and ended up ending the chat on me! I will NEVER do business with them again. I work in customer service as well. You should be ashamed of how your representatives handle your customers.

by Cassie Smith

do not trust this company

Review published ago

I wanted to share my experience about this awful company. Bottom line is: do not trust this company with your money or you will regret it. It’s not even about the money anymore, it is about the fact that this company has no reliability and does not even bother to help you or investigate your claims. I purchased a money order to pay my application fees but when I submitted my payment, I was told by the company that my money order was invalid. When I called western union to ask why, they told me someone has already cashed my money order. This was clearly not done by the people that I sent it to. There was some fraudulent activity that I had no idea about. When I asked for help or investigation I was told I need to pay 15 dollars and submit the back of my money order to get my request submitted. Why do I need to pay 15 dollars when I was the victim of fradulent activity? On top of this I was already charged an additional 50 dollars by the company who could not withdraw money from my money order. It’s not about the money anymore. It’s about the fact that a big company like western union has zero concerns about their customers and refuses to help you when clearly there was fraudulent activity. I repeat, do not trust this company with your money. When you have problems they will not try to help you, instead they will charge you to investigate when it was clearly not your fault.

by Annie H.

do not trust this company

Review published ago

I wanted to share my experience about this awful company. Bottom line is: do not trust this company with your money or you will regret it. It’s not even about the money anymore, it is about the fact that this company has no reliability and does not even bother to help you or investigate your claims. I purchased a money order to pay my application fees but when I submitted my payment, I was told by the company that my money order was invalid. When I called western union to ask why, they told me someone has already cashed my money order. This was clearly not done by the people that I sent it to. There was some fraudulent activity that I had no idea about. When I asked for help or investigation I was told I need to pay 15 dollars and submit the back of my money order to get my request submitted. Why do I need to pay 15 dollars when I was the victim of fradulent activity? On top of this I was already charged an additional 50 dollars by the company who could not withdraw money from my money order. It’s not about the money anymore. It’s about the fact that a big company like western union has zero concerns about their customers and refuses to help you when clearly there was fraudulent activity. I repeat, do not trust this company with your money. When you have problems they will not try to help you, instead they will charge you to investigate when it was clearly not your fault.

by Annie H.

Extremely bad services

Review published ago

Extremely bad services, sent money to India and they said they needed a copy of my marriage certificate and passport as you need to be related to the recipient inorder to send money Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. ...pathetic ..tried customer services and complaints department they don't do anything instead all they say is madam company policy company policy...don't see anything on their website to say make sure you are related to the person if sending money in India.

by chutki putki

Extremely bad services

Review published ago

Extremely bad services, sent money to India and they said they needed a copy of my marriage certificate and passport as you need to be related to the recipient inorder to send money Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. Western Union;𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐡𝐞𝐥𝐩𝐥𝐢𝐧𝐞-𝐧𝐮𝐦𝐛𝐞𝐫+𝟏*𝟖*𝟓*𝟓-𝟑..𝟔.𝟗.𝟖.𝟓.𝟔𝟓.. ...pathetic ..tried customer services and complaints department they don't do anything instead all they say is madam company policy company policy...don't see anything on their website to say make sure you are related to the person if sending money in India.

by chutki putki

Extremely bad services...pathetic customer service

Review published ago

Extremely bad services, sent money to India and they said they needed a copy of my marriage certificate and passport as you need to be related to the recipient inorder to send money ...pathetic ..tried customer services and complaints department they don't do anything instead all they say is madam company policy company policy...don't see anything on their website to say make sure you are related to the person if sending money in India.

by Aman Davit

Extremely bad services...pathetic customer service

Review published ago

Extremely bad services, sent money to India and they said they needed a copy of my marriage certificate and passport as you need to be related to the recipient inorder to send money ...pathetic ..tried customer services and complaints department they don't do anything instead all they say is madam company policy company policy...don't see anything on their website to say make sure you are related to the person if sending money in India.

by Aman Davit

What a Joke!! Will never use again

Review published ago

Will never use again, WHAT A NIGHTMARE!!! You pay a fee that is outrageous, then.... Tried to get my employee funds and had a horrible time getting it. Went to 3 difference WU agent locations and they said the WU system was down. I called WU customer service and they say "there's no problem with the system, you need to tell them they need to call in and find out what the problem" Really!!?? I ask him if he'd call their agent and said He cant do that. Whats the point of CustService if there is NO SERVICE, and WHY AM I DOING THERE JOB that I paid this financially raping fee!!?? I literally called several WU agents until I found one that their WU system was working. What a joke.

by Fawn Myers Couch

2016 complaint still pending!

Review published ago

Submitted a complaint on 2016, 3 months when I send emails I get a response that still under investigation Till today still didn't get a feedback!

by Wael

Rubbish service.

Review published ago

Rubbish service.. I had trouble twice for send money.. and every time,I need wait 5 working days for get my refund back.

by Aline Pellegrino

Refund refusal

Review published ago

I’ve recently send some money to my friend bank account every thing was ok later they send me email that my transaction is on hold they need the receiver full name ,home address ,place of birth ,passport ,relation to the receiver ,letter etc etc , amount is very very small amount and they ask the receiver last 20 years history! This is completely rubbish service!! I’ve send them emails and calls them 10 times that cancel this transaction and please refund My money they say we can’t refund money you need to provide these details ! I said I don’t want to send money just please refund my money! They clearly refused my request! They are thief ! I have send my money through RIA RIA is the best service ever so easy no question with in 2 hours money was in recover account I just can’t believe I have send money through WesternUnion from my bank account to receiver bank account, so what is the problem to hold the transaction rubbish service will never ever use this WesternUnion again

by Fawad Khan

This company is RUBBISH

Review published ago

This company SUCKS. The website is always down therefore I can't help my customers. Customer service doesn't know what to do and they just creat tickets which doesn't help me at all. You only have 1 JOB to do WU and you can't even do it properly. I am the one dealing with angry customers because of your incompetence. EX-WU Agent

by Ex-WU Agent

As for the physical WU locations

Review published ago

As for the physical WU locations - some of the agents are lovely but some are SO lazy. We Western Union +1 '8''*5''*'5 '*4''*8'*'5''*'' 𝙊'*'4'*'𝙊'*''7'*' 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤𝙡𝙡-𝙛𝙧𝙚𝙚 𝙥𝙝𝙤𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 Western Union +1 '8''*5''*'5 '*4''*8'*'5''*'' 𝙊'*'4'*'𝙊'*''7'*' 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤𝙡𝙡-𝙛𝙧𝙚𝙚 𝙥𝙝𝙤𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 Western Union +1 '8''*5''*'5 '*4''*8'*'5''*'' 𝙊'*'4'*'𝙊'*''7'*' 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤𝙡𝙡-𝙛𝙧𝙚𝙚 𝙥𝙝𝙤𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 Western Union +1 '8''*5''*'5 '*4''*8'*'5''*'' 𝙊'*'4'*'𝙊'*''7'*' 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤𝙡𝙡-𝙛𝙧𝙚𝙚 𝙥𝙝𝙤𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 Western Union +1 '8''*5''*'5 '*4''*8'*'5''*'' 𝙊'*'4'*'𝙊'*''7'*' 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤𝙡𝙡-𝙛𝙧𝙚𝙚 𝙥𝙝𝙤𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 Western Union +1 '8''*5''*'5 '*4''*8'*'5''*'' 𝙊'*'4'*'𝙊'*''7'*' 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤𝙡𝙡-𝙛𝙧𝙚𝙚 𝙥𝙝𝙤𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 Western Union +1 '8''*5''*'5 '*4''*8'*'5''*'' 𝙊'*'4'*'𝙊'*''7'*' 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤𝙡𝙡-𝙛𝙧𝙚𝙚 𝙥𝙝𝙤𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 turned up at 8.30am to get money out and were told we can't receive money until 11am because there was only someone at the "locals" counter and no one at the "international" counter. There was no queue - why couldn't the agent just move counters ?

by akash ji

Service not fit for purpose

Review published ago

I have had money sent to me, I've used the locater to identify the agents and used the filter to say it is to collect a transfer. Either the website has incorrect information or the agents tell me because of the sum of money they can't process it until they have enough takings and trying to get through to customer services is a waste of time. Lousy connection and and unhelpful staff. This is not a service fit for purpose. Any agents available are at some distance so it;'s not easy to get to them. The charges made to process this transfer are, in my mind, an easy way to make money from those that have worked hard.

by Ami

Une étoile est beaucoup pour ce service…

Review published ago

Une étoile est beaucoup pour ce service car suite a une erreur que j'ai du faire au moment d'envoi d'argent j'étais obligé d'annuler la transaction! Le problème c'est que personne ne veut me rembourser!!!!plus de 260euros parti dans l'air...je suis vraiment très très déçus et plus que dégouté!!

by Zakaria Benkarbache

They say "money in minutes" but each…

Review published ago

They say "money in minutes" but each time I make a transaction from the same account they need at least 30 minutes to review and approve it. Very misleading. Also the agents on the phone are very disinterested and it is hard to hear what they are saying. As for the physical WU locations - some of the agents are lovely but some are SO lazy. We turned up at 8.30am to get money out and were told we can't receive money until 11am because there was only someone at the "locals" counter and no one at the "international" counter. There was no queue - why couldn't the agent just move counters ? Overall an incredibly infuriating experience. It is no wonder the stock isn't making money.

by Jennifer Staniforth

Western Union Canterbury

Review published ago

I went this morning to the Western Union office in Canterbury and Monica was lovely and professional. She made the whole transaction very easy. I won't hesitate to come back if needed. Thank you very much!

by Déborah Cuevas

op 24 january 4 transfers gedaan naar…

Review published ago

op 24 january 4 transfers gedaan naar azie ,1 uitgevoerd na 2 dagen ,wat snel is ,,de andere zijn in de status voltooid,maar nooit door de ontvangers op hun account gekomen ,kortom geloop naar hun bank voor info ,,niks ,,escalatieteam erop door w u ,,haalt niks uit ,,dan mail van hun "advocate,,," die zeggen dat hetr geld wel beschikbaar is ,tezrwijl ginder niks erop staat ,ik heb bij visa ook klacht ingediend en heb nu 12/02/2020 nog steeds mijn geld kwijt ,niemand weet waar het is ,,ik heb het terug geclaimd ,maar dat kan niet ,raar als t ginder staat en niet opgehaald kan worden ,dan moet het maar terugkomen zou je denken ,,dus voor mij nooit nog met western union ,,het is meerdere kere dat ik deze miserie heb ,nooit een bewezen antwoord,altijd verschuiven en zever

by frans meeus

Never try Western Union again

Review published ago

Never try Western Union again. Bad experience. After sending the money, I needed to cancel the transaction. I called the agency and they told me that they will refund all the amount and the transaction fee. I called Western Union and kindly asked them to cancel it in about 2h after I sent it, but they refused to refund me the transaction fee which was 52 CAD after holding me 30 min on the phone. The exchange rate was awful!! They look at you as tools for making money not human.

by Gary guard

Will cancel your account without notice

Review published ago

Ive been using western union for awhile, so often that they cancelled my account. They said i can no longer send money or received money through western union without warning and without telling me on what ground. Well thanks about that i dont need you either. Its not the best anyway.

by Amanda

One of the worst experience with WU

Review published ago

One of the worst experience with WU, really i had a bad experience with your transfer service. It's been more than 6days but still no update from them about my transaction. Western Union _𝓢𝓾𝓹𝓹𝓸𝓻𝓽_𝓵𝓲𝓷𝓮_𝓱𝓮𝓵𝓹𝓵𝓲𝓷𝓮 +𝟏*𝟖*𝟓*𝟓*𝟒_𝟖-𝟓-𝐎𝟒-𝟎𝟕__ Western Union _𝓢𝓾𝓹𝓹𝓸𝓻𝓽_𝓵𝓲𝓷𝓮_𝓱𝓮𝓵𝓹𝓵𝓲𝓷𝓮 +𝟏*𝟖*𝟓*𝟓*𝟒_𝟖-𝟓-𝐎𝟒-𝟎𝟕__ Western Union _𝓢𝓾𝓹𝓹𝓸𝓻𝓽_𝓵𝓲𝓷𝓮_𝓱𝓮𝓵𝓹𝓵𝓲𝓷𝓮 +𝟏*𝟖*𝟓*𝟓*𝟒_𝟖-𝟓-𝐎𝟒-𝟎𝟕__ Western Union _𝓢𝓾𝓹𝓹𝓸𝓻𝓽_𝓵𝓲𝓷𝓮_𝓱𝓮𝓵𝓹𝓵𝓲𝓷𝓮 +𝟏*𝟖*𝟓*𝟓*𝟒_𝟖-𝟓-𝐎𝟒-𝟎𝟕__ Western Union _𝓢𝓾𝓹𝓹𝓸𝓻𝓽_𝓵𝓲𝓷𝓮_𝓱𝓮𝓵𝓹𝓵𝓲𝓷𝓮 +𝟏*𝟖*𝟓*𝟓*𝟒_𝟖-𝟓-𝐎𝟒-𝟎𝟕__ Western Union _𝓢𝓾𝓹𝓹𝓸𝓻𝓽_𝓵𝓲𝓷𝓮_𝓱𝓮𝓵𝓹𝓵𝓲𝓷𝓮 +𝟏*𝟖*𝟓*𝟓*𝟒_𝟖-𝟓-𝐎𝟒-𝟎𝟕__ Still its in approval state. Also there is no proper point of contact at local, what we can do with global support team after sending mails just getting automatic reply stating don't reply. 6 Days is more than agreed time of your business, since it's mentioned 3business days Also it's not my first Transfer, second time i am facing the issue. Even after mailing also no response now the money rate also increased. Then what is the use of giving best exchange rate by holding our money for 5-10days. It's heavy loss for us, now the exchange rate is high while comparing with 5-10days rate

by nhaag kopala

One of the worst experience with WU

Review published ago

One of the worst experience with WU, really i had a bad experience with your transfer service. It's been more than 6days but still no update from them about my transaction. Still its in approval state. Also there is no proper point of contact at local, what we can do with global support team after sending mails just getting automatic reply stating don't reply. 6 Days is more than agreed time of your business, since it's mentioned 3business days Also it's not my first Transfer, second time i am facing the issue. Even after mailing also no response now the money rate also increased. Then what is the use of giving best exchange rate by holding our money for 5-10days. It's heavy loss for us, now the exchange rate is high while comparing with 5-10days rate So like this WU is making profit by investing our currency on market for 2-3 days. Please don't play with hard earned moneys of customers

by prabakaran v

Western Union har været min agent. DET er den sgu ikke mere!!!

Review published ago

Western Union har været min agent indtil flere gange ifm. elektroniske pengeoverførsler. Pludselig kunne jeg ikke overføre. Jeg kontaktede WU, men de kunne efter et par check ikke hjælpe. De mente at fejlen lå hos min bank. Jeg kontaktede min bank, der undersøgte sagen. De kunne ikke se noget problem, og informerer mig om at problemet ligger hos WU. Jeg kontaktede igen WU, der ikke kan finde ud af hvad problemet er. I stedet bliver jeg anbefalet at overføre pengene via et lokalt WU-kontor. Jeg overfører den efterfølgende dag pengene hos en fysisk agent, men et par dage senere får jeg en mail om, at der er et problem, at pengene ikke kan overføres og at jeg vil kunne afhente pengene igen. Nu er jeg snart ved at springe i luften, og ringer igen til WU. Her får jeg at vide, at de vil undersøge sagen, hvis jeg opretter en sag. Det gør jeg så, selvom min tålmodighed snart er opbrugt. Jeg får efterfølgende en mail om at jeg ikke kan overføre "... due to various laws and regulations across the countries where we do business, we are unable to complete this or any future transactions with you." Hvad f....sker der?!!! Jeg har så mange gange overført penge (og vi tæller altså nogle få hundrede kroner pr gang) til det samme land, uden de mindste problemer. Jeg opgiver WU, da de enten ikke vil eller kan løse problemet, og jeg downloader WorldRemits app. I løbet af en halv time er pengene overført uden problemer. Afsender og modtager får en SMS som kvittering, som er en moderne løsning. Hos WU skulle man skrive til modtager og oplyse overførselsnummeret. Jeg anbefaler at man vælger WorldRemit, da WU smider kunder på porten, mistænkeliggør samme og ikke virker til at have styr på deres systemer.

by Tino Stølstrup Olesen
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Western Union Company & Contact Info

Address:- Denver, Colorado, United States
Email:- [email protected]
Phone:- 1800 102 7111
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