Xoom Reviews 2019

All the useful information that you need to know before sending money with Xoom!

5 stars based on 13734 reviews

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Overview

Xoom, a PayPal Service is a digital money transfer or remittance provider that allows consumers to send money, pay bills and reload mobile phones from the United States to 52 countries, including China, India, Guyana, Pakistan, Mexico and the Philippines. Sending money with Xoom includes-
  • Fast money transfers
  • Xoom anywhere,any time
  • Track transfers
  • Send again with Quick send

Exchange Rate IQ’s Review of Xoom

Overall rating
8 /10

Xoom is a leading provider of digital money transfer services,whether you need to pay a bill internationally or send money to family or friends overseas, Xoom can help. Xoom is a leading provider that makes sending money across Europe, South America, Central America and Asia easy and hassle-free.

In the first quarter of 2017, more than 75% of all Xoom transactions were made on a mobile device, and 97% of Xoom users were repeat users.

Xoom continues to innovate and offer customers new and creative solutions with the end-goal of helping its customers take even better care of family and friends back home. For example, Xoom introduced its Bill Pay service to allow customers to directly pay their loved one’s electricity, telephone, or gas bills. Xoom’s Mobile Reload service lets customers instantly add airtime to a prepaid mobile phone, making sure families can stay connected.

Pricing : How much does Xoom cost?

8 /10

The fees that apply to Xoom international money transfers vary depending on a range of factors, including how you pay for your transfer, where you’re sending your funds and the amount of money you send. While it’s possible to pay for your transaction using a credit card or debit card, you can enjoy lower fees when you pay using your US bank account.


There are some situations when transfer fees will be waived, such as if you send $1,000 or more to India and pay using your bank account.


Sending money from US to India-

Payment Method

Sending amount(US Dollars)

Fees

Bank Account

999

4.99 USD

Bank Account

1000 and above

0.00 USD

Transparency: Does Xoom have any hidden fees?

9 /10

There is no hidden fees included in sending amount. Xoom charges a small transaction fee to make international money transfers. The fee amount varies on different sending methods.

Transfer Speed: How long does it take to send money through Xoom?

8/10

Money can arrive instantly depending on what you choose to pay with and how it’s delivered.

Security : Is Xoom Safe?

10/10

Protecting your identity is a top priority at Xoom. With more than 1 million clients, Xoom has a proven track record when it comes to keeping your info secure.

Xoom uses 128-bit encryption to secure your funds, while its money-back guarantee provides extra peace of mind. Xoom offers a money-back guarantee to refund your transaction in full if the money you send doesn’t arrive to your recipient.

  • Accountability. Its parent company is PayPal, a publicly traded company.
  • Updates. Track your transfer online and receive text or email notifications on its progress.
  • Highly rated. Xoom received an A+ rating from the Better Business Bureau and is certified by TRUSTe.
  • User experience of Xoom

    9/10

    Xoom.com received the highest scores in both transparency and inexpensiveness. Among the 39 companies in the study, Xoom.com is the only money transfer company that does not offer agent locations. Customers use the Internet to enter the monetary amount and beneficiary decision, make a money transfer decision, select the country and pay partner, pay for the transaction using a checking account or credit card, and track the transaction.

    Consumers are also able to see the fee and foreign exchange rate upfront allowing them to see the exact amount that will be received by their family members. Additionally, Xoom.com provides lower fees than traditional marketplace competitors.


    Sending money with mobile apps is fast, easy, and convenient. Just log in and start sending money from your phone. You can also repeat your last transaction with the slide-to-send feature. No need to provide your recipient’s information all over again.


    Consumers recognize and appreciate the transparency and overall value of Xoom’s service.

    Coverage: How many Countries & Currencies does Xoom support?


    Xoom User Reviews and Ratings

    reviews powered by trustpilot

    Easy and dependable.

    Review published ago

    Easy and dependable.

    by edward

    Easy and dependable.

    Review published ago

    Easy and dependable.

    by edward

    It was quick and easy!

    Review published ago

    It was quick and easy for both me and the person I was sending money to. Zoom sent some emails yo call to verify I was not being scammed. Their customer service was great! The money was available the very next day! Great service!

    by Shane

    It was quick and easy!

    Review published ago

    It was quick and easy for both me and the person I was sending money to. Zoom sent some emails yo call to verify I was not being scammed. Their customer service was great! The money was available the very next day! Great service!

    by Shane

    padala

    Review published ago

    its safe to use and delivers

    by Conrado Jr

    padala

    Review published ago

    its safe to use and delivers

    by Conrado Jr

    Always on time

    Review published ago

    Always on time

    by Orquidea

    Always on time

    Review published ago

    Always on time

    by Orquidea

    Fast transactions to the Philippines

    Review published ago

    Fast transactions to the Philippines. Now takes like 1 1/2 hrs

    by David

    thank you.

    Review published ago

    thank you. you need to pay more money for each dollar.

    by Gabino

    Confirmation

    Review published ago

    Great service and I like the idea that with large money transfers you reconfirm the sender and receiver. Although I don’t feel Xoom needs to know what the money if for. They only need to know who the money is going to and who the money is coming from.

    by Kevin

    Always works usa to Jamaica…

    Review published ago

    Always works usa to Jamaica transactions, no hassles, no false transactions like wu or mg

    by ron

    Fast an sc efficient.

    Review published ago

    Fast an sc efficient.

    by Elizabeth

    I like the speed with which money can…

    Review published ago

    I like the speed with which money can be picked up in other coutries

    by Luis

    Very efficient and easy to use

    Review published ago

    Very efficient and easy to use, excellent customer service, very low fees in money transfers and up to now completely trustful...have recommended them to several friends

    by Jose

    im very happy using xoom..

    Review published ago

    im very happy using xoom... very easy way to send money to my country

    by minor gerardo

    Very reliable

    Review published ago

    Very reliable, and money sent is available in only 15 minutes.I have never had any problems and that is way I always use this service. Plus, if I call, customer service is nice and able to help.

    by MONICA MENDEZ

    51/5000

    Review published ago

    51/5000 everything is efficient and perfect, fast service

    by Mieczyslaw

    I love the application and the website

    Review published ago

    I love the application and the website. Great company to send money to the Philippines.

    by James

    La mejor decisión que he tomando para…

    Review published ago

    La mejor decisión que he tomando para enviar dinero a mi familia al ser parte de xoom

    by sandra

    Eu estou satisfeita com o trabalho…

    Review published ago

    Eu estou satisfeita com o trabalho realizado pelo Xoom.com! Até agora só tenho elogios pela confiança que posso ter no serviço deste site! Muito obrigada!

    by Raquel

    No communication with the customer when…

    Review published ago

    No communication with the customer when there is an issue. misleading website timelines. Took 4 to 5 days where it should have taken just hours.

    by Sivakumar

    it is giving a superb service with an…

    Review published ago

    it is giving a superb service with an excellent

    by Buddhika Asela

    best transfer company so far

    Review published ago

    best transfer company so far

    by syed
    show more >>

    Xoom Transfer Process

    While you don’t necessarily need a PayPal account to use Xoom, you will need a Xoom account. Sign up is fast, and should take under five minutes. Once you’re logged in, simply follow these steps:

  • Click Send Money and fill out the amount you want to send, where you want to send it, how you want it delivered and how you want to pay.
  • Enter in your recipient’s information, including their name, address, email and phone number. Choose where it’s delivered or provide your recipient’s bank information.
  • Provide your payment information.
  • Review the transfer and confirm.
  • Transfer Type And Modes

    Pay In Options

    Bank
    Cash
    Credit Card
    Debit Card
    Mobile Wallet

    Pay Out Options

    Bank
    Cash
    Home Delivery
    Mobile Wallet

    Service Mode

     Online

    Exchange Rate Type

    Fixed