Xendpay Reviews

All the useful information that you need to know before sending money with Xendpay!

8.7 score based on 4259 reviews

Overview

XendPay is a London based money transfer company which was established in 2005. It aims to reduce the cost of international money transfer whilst still maintaining the best possible customer service. It supports bank account money transfer globally from Europe. Some of the key features are -
  • Good exchange rate
  • Safe and fully regulated
  • Good customer service

Pricing : How much does Xendpay cost?

There are 3 types of charges which may occur:

Transfer fee:

we have a Pay What You Want model which applies for transactions up to £2000 per annum or equivalent in your payment currency (or up to £4000 for business clients).When the PWYW feature is available, We suggest a fee for you to pay but ultimately you choose how much. Our transfer fees are then discretionary.

Delivery fee:

We use different service providers ie. Banks and other financial services for different delivery methods. Most are free but some have a small charge;

  • Bank transfer delivery: free.
  • Mobile wallet delivery requires a charge which may vary depending on your payment amount.

Payment fee:

These are charged by our partners i.e. Credit card companies. These charges vary according to your payment method;

  • Local bank transfer:Free.
  • Debit card :Free in Europe / 2.6% of your payment amount in all other countries.
  • Credit card: 1.7% of your payment amount in Europe / 2.6% of your payment amount in all other countries.
  • SOFORT: £1.50/€2.00 for any amount.

Transparency: Does Xendpay have any hidden fees?

No hidden fees.

Transfer Speed: How long does it take to send money through Xendpay?

The delivery time depends on which currency the sender wants to remit to the recipient country.

Generally EUR, GBP and USD are sent to the recipient on the same day that we receive the funds (except for payments on the weekend which will be sent on the next working day). If the payment is made after 2pm British Time it is possible that the banks will not process on the same day. The recipient will then recieve the money on the next working day. Below is an example of this scenario:

The sender wants to transfer money (1000€) from France (Euro) to the UK (GBP)

  • He makes the transaction at 11am paying by card: His beneficiary will receive the 1000€ on the same day
  • He makes the transaction at 5pm paying by card: His beneficiary will receive the 1000€ on the next working day

All other currencies arrive two working days later if the payment is made early enough, if not, three days later.

Security : Is Xendpay Safe?

  • Registered Company
  • Trusted Company
  • Financial Conduct Authority (was the FSA)
  • HM Revenues and Customs
  • Data Protection
  • Client Funds held in Barclays Client Account
  • Online Security a very high priority

Coverage: How many Countries & Currencies does Xendpay support?

Europe

Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom

Africa

Algeria, Botswana, Egypt, Ghana, Kenya, Madagascar, Mauritius, Morocco, Namibia, Nigeria, Seychelles, South Africa, Tunisia, Uganda

Asia

Bangladesh, Cambodia, China, Hong Kong, India, Indonesia, Japan, Malaysia, Nepal, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam

The Americas

Caribbean:

Barbados, Dominican Republic

Central America:

Costa Rica, El Salvador, Guatemala

North America:

Canada, Mexico, USA

South America:

Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Venezuela

Oceania

Australia, New Zealand

Middle East

Bahrain, Dubai, Israel, Jordan, Kuwait, Qatar, Saudi Arabia, United Arab Emirates

Xendpay User Reviews and Ratings

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Great service

Review published ago

Great service, cheaper than banks and other services.

by Pedro

Great service

Review published ago

Great service, cheaper than banks and other services.

by Pedro

i am absolutely happy with the services…

Review published ago

i am absolutely happy with the services rendered😊

by Jincy

i am absolutely happy with the services…

Review published ago

i am absolutely happy with the services rendered😊

by Jincy

Fast, reliable transfer, excellent currency exchange rate, no hidden fees

Review published ago

Fast, reliable transfer. Excellent currency exchange rate. No bad surprises with additional fees, beside the ones communicated. Fees can be defined by the client.

by Karin Schneider

Fast, reliable transfer, excellent currency exchange rate, no hidden fees

Review published ago

Fast, reliable transfer. Excellent currency exchange rate. No bad surprises with additional fees, beside the ones communicated. Fees can be defined by the client.

by Karin Schneider

Great service and I have never had…

Review published ago

Great service and I have never had problems so far sending money back home.. xendpay os fast and well organized.

by Annu Kumari

Great service and I have never had…

Review published ago

Great service and I have never had problems so far sending money back home.. xendpay os fast and well organized.

by Annu Kumari

very fast service

Review published ago

very fast service

by Przemyslaw Lojko

Problemless transaction...Super

Review published ago

Was sending money with Xendpay for the past two years and till now haven't faced any problem with them. Everything worked fine.

by Arun Prasad

Wery good service

Review published ago

Wery good service

by Gediminas Garmus

Awful experience this time

Review published ago

Been using Xendpay for a while transferring regular smallish amounts from UK to Thailand, but now having serious doubts about them. Please read my previous reviews. After my last transaction I was advised that if I changed the beneficiary bank to Bangkok Bank I would get funds much faster, (T+1) next working day as Bangkok Bank is Xendpays partner bank (used both Kasikorn & SCB before). This was good news as I never managed to get funds even in the quoted 2-3 days (My last 3 transactions took 4,6 & 5 working days). On 18 June at 9.34AM Thai time (UK 3.34AM) I made another transaction and sent funds from my UK bank to Xendpay straight away, but changing to Bangkok Bank hoping to get funds next day but even 2-3 days which is quoted at the time of the transaction would have been acceptable. Got my usual acknowledgement email within minutes and by 7.48PM (UK 1.48PM) email to say funds had been received. Normally I get an email to say funds have been sent, but by the next day (19 June) I had not received this so thought they were delaying sending the payment again which has been a problem in the past. I was told there was no longer an update to say the funds have been sent, but despite this at 8.58AM (2.58AM UK) on 20th I got the normal email update to say funds have been sent, so 47 hours after the transaction started. By 20th, 3rd working day funds had still not arrived, emailed and was told it was due to an in-house system failure, funds will arrive tomorrow 21st (I was given a discount for my next transaction by way of an apology). By 21st 5.30PM (11.30AM UK) funds still not arrived, emailed again but got no reply back. By 22nd funds still not arrived, emailed again with a reply back this time that just referred me to an earlier email. Later I noticed there was a response in the subject line not in the body of the email saying the bank details were incorrect, I rechecked and they were correct, sent a picture of the bank book showing details correct, asking them to call me back urgently. No one called back so caledl UK from Thailand. They now needed the bank address, ok no problem but if you had asked for it before I could easily supply it. Previous settings for Kasikorn & SCB banks show no branch address. (According to Bangkok Banks website all you need to transfer money into Thailand: "account name and account number, The preferred currency and amount of money, Your bank name (Bangkok Bank), Bangkok Bank SWIFT Code: BKKBTHBK"). They say they emailed me yesterday but I didn't get it, also said they could not have replied in the subject line of an email as there system did not let them, annoyingly she would not believe it, I understand things go wrong with IT systems but please don't infer I am lying especially as I was already annoyed with the delays and having to call the UK. (I emailed her back with a screenshot of what she sent). Anyway they cancelled the transaction so I could redo it (to make use of the discount) asked them to send the funds same day. All bank details as before and not asked for a bank address again, I emailed all the details and the branch address again to be sure. Got the acknowledgement, confirmation and funds received emails quickly which was good. I'm not sure if I will get a funds sent notification so requested they let me know when funds are sent. I am now expecting funds arrive in T+1 (next working day) as using Bangkok Bank, so Monday. But Xendpay replied saying 2-3 days, no confirmation that funds have been sent yet at 10.20PM (4.20PM UK) so maybe Tuesday. Lets see if they manage to mess anything else up! I will update this review once funds arrive.

by Justin

Excellent service

Review published ago

Excellent service, easy to use.

by Steven

This company is very efficient in…

Review published ago

This company is very efficient in making transfer and I have got no reason to complain once. Xendpay is a trusted company with a win-win altitude.

by Marcus B.

Cash received on time

Review published ago

Cash received on time

by Pandiarajan

Good and fast service

Review published ago

A fast service, low fee, good exchange rate.

by Klaus

Good exchange rate

Review published ago

I've done two transfers with them now and I highly recommend their service. It was via bank not the mobile money transfers which I thought was also free but it wasn't, the bank transfer however is free with a good rate.

by J. Mark

Please reduce the service charge amount

Review published ago

Please reduce the service charge amount

by Arun

At my first time xendpay send the money…

Review published ago

At my first time xendpay send the money they get from me after 10 Minutes to abroud, this time they need 17 hours. I send a mail to clear this but xendpay dont answer this question !!

by Klaus-Peter

Helping a Nepalese student

Review published ago

Helping a Nepalese student, I'm sending money from France to his bank account in Katmandu and I never had any problem with the transfer. It has always been fast and the fee is clearly lower than any other bank or financial institution known to me. The service provided by Xendpay has proved to be very helpful to me.

by Jean-Philippe

Easy to use and better exchange rates…

Review published ago

Easy to use and better exchange rates when compared to high street banks.

by EK

Prompt transfer of funds at minimal…

Review published ago

Prompt transfer of funds at minimal expense. No complaints. Recommended.

by Colin Waldron

Unbelievably fast and efficient service

Review published ago

Unbelievably fast and efficient service

by Dirk

Quick & Fast

Review published ago

It's the Best, Very fast to send money, Very safe and secure and too easy to use. I recommend it, A+++++

by KAMALJIT SINGH
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Xendpay Transfer Process

  1. Log in or set up a free account

  2. Enter your transfer details

  3. Enter your recipient’s details

  4. Make your payment

  5. Track the transaction

Transfer Type And Modes

Pay In Options

Bank
Credit Card
Debit Card
Mobile Money

Pay Out Options

Bank
Mobile Money

Service Mode

 Online

Exchange Rate Type

Fixed

Xendpay Company & Contact Info

Type:- International Money Transfer Service
Address:- United KIngdom
Service Info:- +44 20 7220 8158
8:30am – 5:30pm
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