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Venstar Exchange Review- Transfer Larger Amount with No Fee 2024
Venstar Exchange Review by Exchange Rate IQ
Overall rating
8.5
/10
Do you know what the turnaround time of Venstar Exchange is? Whom it allowed to make an international money transfer? Is it safe? Get the answers to all such questions in the review of Venstar Exchange which has been completed after researching on the company, its customer satisfaction, reliability and such points. The US-based company offers worldwide transfers.
Venstar Exchange is an online money remittance company which is an excellent money transfer option for both individuals and businesses. The company offers various currency exchange services and features including spot transfers, auto fill and forward contracts. It tailored fit to the needs of anyone exchanging, sending, or receiving funds. Some of the benefits of using Venstar Exchange are:
- Widespread customer support
- Highly competitive rates
- Free transfers up to $10,000
Review of Venstar Exchange :
Founded in the year 1990, Venstar Exchange offers exchange services to individuals and businesses. The company handles the transfer of funds above $10,000, which is its minimum transfer value with no maximum limit. It is rated A+ by BBB which offer premium transfer services to private clients, small firms as well as large corporations. The company offers various services including bank transfers, wire transfers, spot contracts and forward contracts to transfer funds internationally.
Venstar Exchange assigns account specialist to every client, who will help them the starting of transaction till the end. These transfers usually processed within one business day and are completely traceable. If you want to send funds internationally for the following purposes, you can transact through Venstar Exchange:
Businesses:
- Import and export
- Real Estate transactions
- International Businesses
- NGOs
Individuals:
- Paying tuition fees
- Relocation abroad
- Overseas Property and Mortgages
- Transfer to friends or family
- Wills, trust, estates and inheritance
- One time payments
The company does not provide 24*7 customer support but can send an email or fill the form to get a call back soon. It is a highly secured website so, one can transfer the funds without any worry.
Pricing : How much does Venstar Exchange cost?
8
/10
Venstar Exchange Transfer Fee:
The transfer fee is nil if you transact above $10,000. But if you transfer less than $10,000 you have to pay $15 per beneficiary for the convenience. If you perform spot or forward contracts, you have to pay 10% of the total amount as a fee.
Venstar Exchange Rate:
The exchange rates of Venstar Exchange are, on average, 6 to 8% better than banks. This gives the customers better options to send funds at better rates internationally.
On the pricing basis, experts of Exchange Rate IQ provide 8 out of 10 to the Venstar Exchange.
Transparency: Does Venstar Exchange have any hidden fees?
9
/10
Venstar Exchange Hidden Fee
There is no hidden fee charged by Venstar Exchange. The recipients will receive the same amount as shown on the transaction page.
Venstar Exchange Tracking Details
The company provides transaction receipt through email to the sender which will provide the details of currency conversion. Besides this, the customer service authority will also inform you regarding funds received, converted and transferred to the beneficiary account.
The company has an excellent tracking procedure as well as no hidden fee. Through it is not offering online tracking procedure like other competitors, so we rate it 9 out of 10 in transparency head.
Transfer Speed: How long does it take to send money through Venstar Exchange?
7/10
The transfers from Venstar Exchange take 1 day when you are transferring to the countries including Canada, USA, Australia, New Zealand, and any other country of Europe. While in other countries, it takes up to 3-5 working days to reach the money to the recipient.
There is no fast transfer service available, so, if you have to transfer in an emergency, you cannot transfer instantly and at the same time, it does not offer online sign up and login process on its website. This transfer speed also depends on the country and currency of the recipient.
So, on its transfer speed, we rate Venstar Exchange 7 out of 10.
Coverage: How many Countries & Currencies does Venstar Exchange support?
7/10
One can send money from the USA, UK, Europe, Canada, Australia, Switzerland and New Zealand to over 50 countries. The company offers more than 130 currencies through wire transfer, order travel cash, spot transfer, forward transfer, and bank transfers. Some of the currencies one can transfer through Venstar Exchange are:
Currencies you can transfer through Venstar Exchange
| USD | EUR | GBP | CAD | AUD | NZD |
| CHF | JPY | AED | AUD | BGN | HRK |
| DKK | HKD | KWD | INR | NOK | MOR |
| ILS | QAR | PLN | SGD | TRY | ZAR |
The company has yet many countries to cover to become a top money exchange service provider. So, we rate it 7 out of 10 for its coverage.
Venstar Exchange Transfer Process
How to transfer money with Venstar Exchange?
Go to the website of Venstar Exchange.
Click on the type of transfer you want to perform from various transfers provided on the home page.
Here you will be redirected to a new page, where you will see the online form.
Fill the form and the customer support will provide you with a form to fill through email on your registered ID.
Fill the form, submit the ID proofs.
You will be entitled to perform the transfer by booking it through your designated Venstar Account Specialist.
User experience of Venstar Exchange
7/10
The company is highly responsive as it provides the live prices of sending the funds online. It deals with high volume trades as well as claims to have rates close to mid-market prices. Venstar Exchange also provides important FAQs on its website to provide the answers to general questions by their clients. Some of the positive and negative aspects of the company are:
Positive:
- No maximum limit.
- Talk with an advisor regarding any query.
- Competitive exchange rates.
Negative:
- High minimum limit.
- No live chat facility
- No mobile apps are available.
Venstar Exchange Customer Support
The company provides its customer services between 9 am to 6 pm EST. You can contact it at the following numbers:
Venstar Exchange Toll Free in the US and Canada: 1-877-372-1971
Venstar Exchange outside US and Canada clients support number: 1-310-882-5558
Venstar Exchange Facsimile: 1-310-882-5585
Venstar Exchange email ID: [email protected]
Venstar Exchange Rewards:
The company offers various rewards to its clients depending on the transactions performed by them with them.
Venstar Exchange Apps:
The company does not have any mobile app, so one has to perform the transaction through the website only. So, for transacting with Venstar Exchange register here.
On the user experience basis, Venstar Exchange deserves 7 out of 10 as it has no direct transfer page, no tracking page as well as no mobile apps. So, there are many areas where the company has to work to provide the best services in the money remittance industry.
Security : Is Venstar Exchange Safe?
10/10
One is always open to online fraud, property damage and theft if there is no online defence system available. But, Venstar Exchange is committed to taking the security very seriously and to provide the best services by protecting the information through multiple layers, physically and electronically. Its multiple layers of intrusion detection systems both, software and people running 24×7 monitoring as well as information is protected by SSL with 128-bit encryption.
- Astaro-based devices employ state-of-the-art unified threat management technology, which immediately notifies any abnormal activity.
- Company’s databases are encrypted physically, and all drives and tapes are encrypted with different keys.
One can do the transactions worry-free with Venstar Exchange and therefore, we rate its security 10 out of 10.
Transfer Type And Modes
Pay In Options
| Bank |
Pay Out Options
| Bank |
Service Mode
|
|
Exchange Rate Type
| Fixed |
Venstar Exchange FAQ's
Can I trust Venstar Exchange Tracking services?
Yes you can and there is more. Unlike many online money transfer companies, Venstar Exchange tracking services do more than alerting you on the status of your transaction. When you sign up for a Venstar account, you get assigned a personal assistant who you can reach via phone or email at any time. That way, even newbies hardly make errors during transfers plus it gives a sense of security.
I have have made an error while entering details. What should I do?
If you have made an error or by mistake you have sent money to the wrong address, the first thing that you need to do is get in touch with the support staff via 877-372-1971 Toll Free in the US and Canada +1-310-882-5558 Outside the US and Canada. If you have any issues or need clarification about Venstar services, you should be able to get the information you seek on their Help
page.
How long does it take to transfer money with Venstar?
It takes about 24 hours for your transaction to be complete. However, it is important to know that there are other factors that may dictate the duration of your transaction like time zone difference. In some cases, transactions can get delayed especially if further verification or proof that s transaction is legit is required. You can always get in touch with the customer support for more details.
What is the cost of sending money with Venstar?
Sending money with Venstar is free only if you are sending money to one recipient. However, if you intend to send money to several recipients then you get to pay a fee of USD15 per payment. Keep in mind that Venstar does not influence bank charges and extra fees may be incurred depending on the recipients agreement with their bank.
What is the cost of sending money with Venstar?
Sending money with Venstar is free only if you are sending money to one recipient. However, if you intend to send money to several recipients then you get to pay a fee of USD15 per payment. Keep in mind that Venstar does not influence bank charges and extra fees may be incurred depending on the recipients agreement with their bank.
How can I register myself with the company?
The company is providing a small box at the top of the home page, where you need to enter your name and email ID. After this, you need to select the type of account and register yourself. Then you need to enter all your personal details. In this way, you will get registered. The company will also send you a two-page long registration form, which you need to submit.
What are the minimum and maximum transfer limits of Venstar Exchange?
You need to send a minimum of USD $5,000 per transaction if you are using Venstar Exchange. It has no maximum limit.
Who can send money using Venstar Exchange?
Both individuals and businesses can use the services of Venstar Exchange. You can send money for paying tuition fees, property and mortgages, friends and family, or can do the one-time payment.
Alternatives to Venstar Exchange
Venstar Exchange User Reviews and Ratings
Satisfied returning customer
Very professional. And fast. I've used their services every now and again for US -> EU fund transfer (and conversion) and they deliver every time. Sad that my contact there left, but the new one is great too. Will work with them again whenever I need to conduct a new transaction.
Friendly, easy, uncomplicated
Friendly, easy, uncomplicated. This is not the first transaction with Venstar Exchange, and all of them have gone really well. Customer service is very knowledgeable - when our beneficiary changed their banking details to"new account which needs to be further credited to an account at another bank" Axel from VE knew exactly how and what to do and the transaction was completed smoothly. We usually send payments for a few invoices lumped together, and none of our suppliers has not received a payment on time. When transacting with them, I always feel well taken care of. Communication is sufficient and clear, instructions about transfers are easy to follow. Definitely recommend them.
Venstar was excellent
Venstar (Axel and Andre) were very successful in helping me transfer funds from Berlin to the US. In every step of the way, the service was polite, friendly, personal, expert and transparent. It's hard for me to exaggerate how excellent the service was.
Useless for non-US residents unless they want to send really big money
Venstar invites residents of various countries to register. However, they require certified copies of identification documents, and these are difficult and/or expensive to get outside the US. (In the US, I would go to my bank and get it for free and quickly.) Just wasted time spent on applying. Added after Venstar response: Venstar did not understand my complaint. I did not complain for Venstar following the laws. Rather, I complained for having to go thru the application process in vain. (I checked the first page of the application and it did not indicate anything about certification.) Also, Venstar claimed that I complained that I find this requirement tedious; rather, I found it impractical for me to achieve. Venstar explained: "Certification of documents is only required for documents originating from those countries where we are currently not able to electronically verify identities... Countries and regions where certification is not required are: ... United States." Venstar required certification of my US passport and of the statement from my US bank, contrary to this explanation. Venstar indicated: "This requirement and the exempt countries are clearly stated in our registration form which you submitted." I reviewed the registration form I received from Venstar, which requested the documents, and it did not mention anything about the certification. I find that Venstar's response can only cause me to downgrade my review, rather than upgrade as they requested.
Compare Venstar Exchange With Other Money Transfer Companies
Venstar Exchange Company & Contact Info
| Address:- | - |
| Email:- | [email protected] |
| Phone:- | 1844-274-8607 |
| Social Links:- |
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