Reviews of Ofx Money Transfer Company

9.1 score based on 2184 reviews

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USD PHP ₱ 48.12
USD MXN $ 19.92
USD INR ₹ 66.04

Overview

ofx helps you transfer money overseas quickly and at a great rate. It’s the smarter secure alternative to send money internationally. ofx is simply a better deal-
  • Fast and free registration
  • 24-hour access to live exchange rates
  • Personal service
  • Rate alerts

Coverage: How many Countries & Currencies does Ofx support?

Ofx User Reviews and Ratings

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thank you so much it is always a …

Review published ago

thank you so much it is always a pleasure to deal with this company.

by maria avila

thank you so much it is always a …

Review published ago

thank you so much it is always a pleasure to deal with this company.

by maria avila

OFX service outage

Review published ago

Regular user of OFX. Recent transaction from US to UK held up now for 4 days. I called in and was told the transaction might go through tomorrow to recipient but will not leave account until Friday. Very Odd. No proactive customer service advising that they are suffering outage.

by Peter Townsend

OFX service outage

Review published ago

Regular user of OFX. Recent transaction from US to UK held up now for 4 days. I called in and was told the transaction might go through tomorrow to recipient but will not leave account until Friday. Very Odd. No proactive customer service advising that they are suffering outage.

by Peter Townsend

They promised 3 days

Review published ago

They promised 3 days, then 4 , now 6 for a simple transfer usa to spain their mistake they admitted and I lost out on a very good deal. they overpromise and under deliver. they called and they said they would deposit the money to the recipient before they would direct debit from my account. which sounded weird. I waited another day and called them myself and now it will be day 6 possibly 7 , who knows... will never use again

by edgar carbaat

They promised 3 days

Review published ago

They promised 3 days, then 4 , now 6 for a simple transfer usa to spain their mistake they admitted and I lost out on a very good deal. they overpromise and under deliver. they called and they said they would deposit the money to the recipient before they would direct debit from my account. which sounded weird. I waited another day and called them myself and now it will be day 6 possibly 7 , who knows... will never use again

by edgar carbaat

Previous trades were OK but the new …

Review published ago

Previous trades were OK but the new control panel is awful. You can't see market information- you have to go to public site to find anything- they were better before. Also for some ridiculous reason Australian Dollars is not listed for spot deals- they list New Zealand Dollar instead- don't they know where they are located. Their contact details are mediocre- very limited international - no Skype.

by Mark Smith

Previous trades were OK but the new …

Review published ago

Previous trades were OK but the new control panel is awful. You can't see market information- you have to go to public site to find anything- they were better before. Also for some ridiculous reason Australian Dollars is not listed for spot deals- they list New Zealand Dollar instead- don't they know where they are located. Their contact details are mediocre- very limited international - no Skype.

by Mark Smith

Great customer assistance

Review published ago

My transfer was complicated by the restrictions placed on my account by my credit union. Mr. Ben Currie-Nguyen worked most patiently with my to help resolve these issues towards a successful completion.

by Jack Child

Rates Alert

Review published ago

Please make RATE ALERTS be more relevant to users. I don't want to be informed of interbank rates. I am not a bank. I want the exact rates that I have to pay if I go ahead with the transaction.

by Wan Yee

Having recently switched our company from AFEX…

Review published ago

Having recently switched our company from AFEX to OFX, we find the online transaction system is very simple and clear to navigate through making for a great user experience, this is supported with prompt and friendly customer service. Highly recommend!

by Michelle

This agency gives me the best service

Review published ago

This agency gives me the best service, great rates and a real person to speak to when I need. Thanks OFX. Lynne

by Lynne Cohen

RECOMMEND

Review published ago

Superb to deal with from start to book to e.mail's from to finish

by Geoffrey Grand

Website & call centre flawed

Review published ago

Friendly staff etc. however appears to be a problem with the website. When trying to change my profile details I am immediately redirected to the home page and cannot change anything. Has resulted in me being phoned on my UK phone while in Australia which will likely show up on my phone bill. Have also, on several occasions been cut off from the call centre when being transferred between departments. These are fundamental issues with your point of contact with customers that need to be addressed.

by James Cromie

Praise for excellent phone support by Bailey.

Review published ago

I was called this morning by Bailey. Despite the early hour she was alert, polite, on the ball and provided me with top notch customer service. I can only hope that all of my future interactions will be as pleasant, professional, and efficient. -Yvonne

by Yvonne “SuitcaseOnWheels” Osborn

Always get good service from this team.

Review published ago

Always get good service from this team.

by Alan

Service excellent but new website very …

Review published ago

Service excellent but new website very poor. Previously we had running graph of the currency we were watching so we could follow trends, but nothing now. Great shame.

by A Graham Robinson

I was really impressed with OFX

Review published ago

I was really impressed with OFX - the service was fantastic!

by Nicola Henry

Easy smooth process

Review published ago

Easy smooth process. Received so much more than if I had used my bank to do it.

by KEA

17 business days from US to France?! Unacceptable delay.

Review published ago

I've used OFX for a number of transfers from my home account at BofA to my own checking account at BNP Paribas in France -- two of the largest banks in their respective countries. YET, despite the advertised 1-2 business days advertised transfer time to France (after debiting US funds - see OFX home page) this has NEVER been the case for me. It always takes several weeks for the funds to be deposited in France AFTER they have been debited from BofA -- and I am simply going from myself to myself over there. Couldn't be simpler. In May 2017, most recently, it took OFX a FULL 17 business days (AFTER debiting my US bank acct) to FINALLY get the funds to my French bank account. Just an unacceptable delay, with no explanation on their part during the entire process.

by Holly Ransom

I would give them 0 stars if I could

Review published ago

I would give them 0 stars if I could. AVOID USING THEM AT ALL COSTS.. I did a small transfer from Aud to Thb recently. It took 3 working days to arrive .. not two as their website claims. Not a big deal but that was just the start. The amount that arrived in my Thai bank account was 460thb less that the amount I bought from ofx. Why? Yeah good question... apparently they use Bank of America as their clearing bank and Bank of America chose a circuitous path via Bank of Bangkok and maybe others before getting to my account. And each intermediatory bank took a fee before passing on my money. With OFX you have no control over this and they have a nice disclaimer on their website saying they are not responsible for these fees. You could imagine your transfer going through 5 or 6 third party banks before arriving..each one taking a fee. So you have no idea how much will actually arrive in your bank account. I will stick with Western Union. Their fee for small transfers is lower and you actually receive the exact amount stated. No hidden charges

by Richard

OFX is a company I've dealt with for …

Review published ago

OFX is a company I've dealt with for many years and never once have I had a problem. They are efficient, helpful and informative and I have no reservations in recommending the company to friends, always a job well done!!!

by Cynthia Tolley

Not a good service- does NOT transfer …

Review published ago

Not a good service- does NOT transfer funds nearly as fast as advertised. OFX claims to transfer funds internationally to most countries in 1-2 days, and so far they have taken a minimum or 7-12 days to make a simple transfer from a major US bank to the largest bank in France. Never has it taken less than a week, and presently I am awaiting a transfer from 11 days ago that OFX has not replied about.... NOT recommended - go back to WU- Dan Thompson Geneva Switzerland and USA

by dan thompson

Great rates and Quick transfers

Review published ago

Great rates and Quick transfers! Always used OFX for all my FX needs.

by Albert Ebenezer
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Transfer Type And Modes

Pay In Options

Bank

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Ofx Company & Contact Info

Type:- Money Transfer Company
Address:- USForex,
49 Stevenson Street,
13th Floor,San Francisco,
CA 94105 USA
Service Info:- 1-888-288-7354
Established:- 2011
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