Good service, great rates, but the experience could be improved.
I have used them multiple times and will continue to do so.
Customer support needs work, it is difficult to find the "contact us" section on nz.ofx.com. When you do find it, the phone numbers do not work from South Africa, and there is no support email address listed.
For example, I want to enable limit orders, but to do this I have to phone and speak to someone during their office hours. This is old school.
I should be able to click a "request" button next to the deal type I want enabled and it should all happen seamlessly.