Reviews of Hifx Money Transfer Company

9.1 score based on 195 reviews

Overview

HiFX is a UK-based foreign exchange broker and payments provider that has been owned by Euronet Worldwide since 2014. The company provides foreign exchange and international money transfer services to individuals and corporate customers. One of its specialist areas is in providing money transfer services for overseas property purchase and emigration.

Coverage: How many Countries & Currencies does Hifx support?

Hifx User Reviews and Ratings

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Great service and rates

Review published ago

Great service, with extremely competitive rates. Would be good if they could take your payment by ACH or similar rather than needing you to make a wire transfer.

by Richard H

Great service and rates

Review published ago

Great service, with extremely competitive rates. Would be good if they could take your payment by ACH or similar rather than needing you to make a wire transfer.

by Richard H

these folks must be 5 stars because …

Review published ago

these folks must be 5 stars because they always get the job done, which i cant say for every other mainstream transfer service i've used such as paypal, western union, etc. they also know me now too, know my personal circumstances and how important my transfers can be to the people i care about. i only wish the transfers could transpire faster than about 10 business days, but i trust them to make it happen, which is most important to me.

by jef

these folks must be 5 stars because …

Review published ago

these folks must be 5 stars because they always get the job done, which i cant say for every other mainstream transfer service i've used such as paypal, western union, etc. they also know me now too, know my personal circumstances and how important my transfers can be to the people i care about. i only wish the transfers could transpire faster than about 10 business days, but i trust them to make it happen, which is most important to me.

by jef

Very helpful and the people I talked …

Review published ago

Very helpful and the people I talked with were knowledgeable and fantastic. I will use this company in the future.

by Gerrit

Very helpful and the people I talked …

Review published ago

Very helpful and the people I talked with were knowledgeable and fantastic. I will use this company in the future.

by Gerrit

Excellent service

Review published ago

Excellent service! Their site is really user-friendly and their customer support was really good at helping me understand what I needed to do, being new to this.

by Daniel

Excellent service

Review published ago

Excellent service! Their site is really user-friendly and their customer support was really good at helping me understand what I needed to do, being new to this.

by Daniel

Easy to use

Review published ago

So easy to use HIFX and fast delivery Love it

by Christian

Thank you!

Review published ago

After many years of frustrating and costly experience with transferring money to my son in Germany I have found HIFX. You are helpful, expedient, and maintain inexpensive means to transfer funds internationally. Your phone reps are exceptional. Thank you!

by David

Excellent

Review published ago

I am extremely pleased with the assistance and procedures for making money transfers. I highly recommend this company.

by L Martin

I have appreciated the HiFX platform …

Review published ago

I have appreciated the HiFX platform and help from staff in supporting my foreign currency transactions. I have made over a dozen transactions since joining this year, and am happy with the rates I can get with limit orders and the processing time.

by Scott

Best way to transfer US$ to Japan in JPYen

Review published ago

I live in USA. My son goes to school in Japan. At least 3 times per year I have to transfer US$ to Japan in JPYen. In the past I have wired funds through my credit union (who then sub-contracts through Western Union). Each time the various fees from my credit union and Western Union add up to about $50. I find Western Union's conversion factor to be slightly less favorable than HiFX's. When I schedule the wire on HiFX's website, I simply enter the amount of Japanese Yen I am wiring to my son's Japanese bank account and it shows exactly how many US$ it will cost. HiFX charges no fees to make the transfer. Moreover, they discount the JPYen purchase price by $20 in order to "reimburse" me the cost my credit union charges me to wire the US$ from my credit union to HiFX. Between the easy to use website and the ease of actually talking to an agent, I have found HiFX to have the best service and best conversion factor of any other bank I have used to make US$ to JPY wire transfers. Very satisfied.

by Jim

Pure respect for the clients privacy …

Review published ago

Pure respect for the clients privacy and incredibly efficiency. No worries about currency exchange rates which are always accurate and fair.

by Paul

Highly Recommended!!!

Review published ago

We have used HiFX for approximately 2 years and have been consistently impressed with the quality of their pricing and customer service. Our first transaction was to fund the purchase of real estate outside the US and the HiFX team worked diligently with us to ensure the funds arrived when and where required to facilitate the close process. Help and support is always just an email or phone call away and they go above and beyond to make sure the customer's needs are met! Highly recommended!!!

by CCA

Excellent

Review published ago

Very efficient, reliable and professional service. Great rate and great customer service.

by Philippe

I've used HiFX uncountable times now

Review published ago

I've used HiFX uncountable times now. Trustworthy. Often - even faster than they say they'll be. As of yet, I've never had a problem.

by WMH

I have been working with HiFX since …

Review published ago

I have been working with HiFX since 2011. Their exchange rates are better than those offered by banks. My first transactions were made with an agent, but I can do everything by myself online now. I receive my money more quickly and with fewer bank fees. I highly recommend HiFX to move money internationally.

by Jean

Initial worries calmed by prompt transfer of funds

Review published ago

I transferred my money on a Sunday knowing that it wouldn't be until Monday that the transfer would actually take place. On Monday I saw that the funds had left my account but my HiFX account did not show that a transaction had been made. On Tuesday morning I received an email that I had an outstanding balance. I called in a panic and the representative was calm and reassuring. Minutes later I received a confirmation email stating that the funds had been received. Shortly thereafter my money was transferred to my bank account. Although Tuesday morning was slightly nerve wracking, everything else went smoothly and I received the exact amount that the HiFX website said I would in my quote. HiFX is trustworthy and I definitely received a better deal than the banks would have given me.

by Emily

adequate and reliable w/ a couple weaknesses...

Review published ago

i have used them for small international transfers a half a dozen times maybe. signing up, the customer assistance was helpful and friendly, and transfers have gone through reliably. could use having better usd to euro exchange rates, and frankly, they must be using my money to make some money during the exchange because it takes very long, like 10 to 15 days, for my transfers from the u. s. to romania to complete. but, with good planning and at only 5 bucks a transfer, i'll stick with them, for now...

by jef

We are very happy with our dealings …

Review published ago

We are very happy with our dealings with HIFX

by David

Great price, excellent service

Review published ago

I use HiFX to transfer a regular fixed amount of money each month from the US to the UK. I have entered into a forward rate contract valid for 12 months and the process is then automated from then on. If I need to speak to someone then I have an account manager who is able to deal with queries and also provide additional information. The price is competitive and the service is excellent - no complaints from me. Well done HiFX.

by James

Good and reliable service but also very …

Review published ago

Good and reliable service but also very slow. It takes 3-5 business days for accont-to-account electronic payment and then another 1-2 days to receive funds. In 21ct. this must be much faster.

by Sasa

Fast and professional.

Review published ago

Fast, efficient and able to provide much better rates of exchange than many foreign banks. Staff have always been customer-friendly and accommodating. No problems with any of my transactions, which have ranged from $14,000 to $200,000 USD. Great job! Thanks!

by New England USA
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Hifx Company & Contact Info

Type:- Money Transfer Company
Email:- [email protected]
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