Wells Fargo Reviews 2019

All the useful information that you need to know before sending money with Wellsfargo!

1 stars based on 93 reviews

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USD PHP ₱ 51.33
USD MXN $ 18.95
USD INR ₹ 70.72

Overview

Wells Fargo is an American international banking and financial services holding company headquartered in San Francisco, California.It is an economical, convenient, and dependable way to send money online. Benefits of Wells Fargo:
  • Great remittance network
  • Provides outstanding services

Coverage: How many Countries & Currencies does Wellsfargo support?

Wellsfargo User Reviews and Ratings

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I wish I could select zero stars

Review published ago

I wish I could select zero stars, this bank is a bunch of thieves and scammers. My acct was overdrawn and i put the money back into my acct bringing it back to the black that same day. FOUR DAYS LATER they hit my acct with an overdraft fee and when I called to get the fee removed they only refunded $17 of it. They shouldve refunded all of it as they never shouldve charged me in the 1st damn place! DONT USE THIS BANK THEY SUCK!!!!!

by Stacy Anderson

I wish I could select zero stars

Review published ago

I wish I could select zero stars, this bank is a bunch of thieves and scammers. My acct was overdrawn and i put the money back into my acct bringing it back to the black that same day. FOUR DAYS LATER they hit my acct with an overdraft fee and when I called to get the fee removed they only refunded $17 of it. They shouldve refunded all of it as they never shouldve charged me in the 1st damn place! DONT USE THIS BANK THEY SUCK!!!!!

by Stacy Anderson

This bank is no good for mortgage loans

Review published ago

This bank is one of the shady banks I know. Especially in the mortgages department.

by Thomas

This bank is no good for mortgage loans

Review published ago

This bank is one of the shady banks I know. Especially in the mortgages department.

by Thomas

Used to be one of the best

Review published ago

Used to be one of the best, but have terrible management

by Robin

Used to be one of the best

Review published ago

Used to be one of the best, but have terrible management

by Robin

Refuse to refund fraud.

Review published ago

Zero stars! Literally at the end of my rope with this bank. My husband and I have been the victim of fraud through Wells Fargo many times, but stupidly decided to stay with them. However the latest fraud has topped it all. Our checking account had a suspicious $60 charge from Cash App against it two weeks ago. The charge was still pending and as we don’t have Cash App, I called the bank. It was then I discovered that 11 other transactions had been made through Cash App over the previous 3 months. These charges were all very small amounts so went undetected. I was told the bank had a policy of going back 60 days, but my claim would be sent to a specialist department in an effort to get all of the funds back. We waited 10 days and only got half the money back and a woefully inadequate email explaining an ‘error’. No details what had happened or who was responsible. I contacted the claims department and asked them to itemize which charges had been refunded. Instead of working back 60 days from the claim date as I’d been told, they worked forward 60 days from the first fraudulent transaction. This meant the $60 I reported while it was still pending, was not refunded - even though Wells Fargo know it was fraud. The reason for this is that it doesn’t fall in the 60 day remit and ‘wasnt reported in a timely manner’. You can’t get more timely than reporting WHILE PENDING! I asked to speak to a supervisor and was told I could not be put through. The agent was rude, kept cutting me off, talking over me and demanding that she speak. I was told there was no direct number for customer complaints and no wasn’t aware of any contact details for their financial governing body. 30 years of loyalty to Wells Fargo. We are one and done!

by Emma

Refuse to refund fraud.

Review published ago

Zero stars! Literally at the end of my rope with this bank. My husband and I have been the victim of fraud through Wells Fargo many times, but stupidly decided to stay with them. However the latest fraud has topped it all. Our checking account had a suspicious $60 charge from Cash App against it two weeks ago. The charge was still pending and as we don’t have Cash App, I called the bank. It was then I discovered that 11 other transactions had been made through Cash App over the previous 3 months. These charges were all very small amounts so went undetected. I was told the bank had a policy of going back 60 days, but my claim would be sent to a specialist department in an effort to get all of the funds back. We waited 10 days and only got half the money back and a woefully inadequate email explaining an ‘error’. No details what had happened or who was responsible. I contacted the claims department and asked them to itemize which charges had been refunded. Instead of working back 60 days from the claim date as I’d been told, they worked forward 60 days from the first fraudulent transaction. This meant the $60 I reported while it was still pending, was not refunded - even though Wells Fargo know it was fraud. The reason for this is that it doesn’t fall in the 60 day remit and ‘wasnt reported in a timely manner’. You can’t get more timely than reporting WHILE PENDING! I asked to speak to a supervisor and was told I could not be put through. The agent was rude, kept cutting me off, talking over me and demanding that she speak. I was told there was no direct number for customer complaints and no wasn’t aware of any contact details for their financial governing body. 30 years of loyalty to Wells Fargo. We are one and done!

by Emma

Worst financial institution around - AVOID!

Review published ago

I can’t believe they are still a company and people would trust them with anything. I unfortunately had my mortgage sold to them and I am now stuck with them. My home cost me $300k to build 5 years ago and after upgrades, increases in tax assessments and home that are the exact same model and upgrades as mine were selling for $330k+ I decided to do a BPO. THESE CROOKS VALUED MY HOME AT $258k so I would have to continue to pay PMI. I disputed it and fought with there customer service for 6 months and even went through the BBB and they refused to redo the BPO, refund my fee, remove the PMI or sell my mortgage to another lender. Worst customer service and company I have ever dealt with.

by Tyler

Take your business elsewhere

Review published ago

Extremely unhelpful and hard to work with. Customer service is hit or miss, sometimes you get someone decent and sometimes not, but banker is never able to work with you at all because of their "policies". Statements that I needed in a timely manner for closing on a house never arrived and had to be reordered and ended up taking several weeks to arrive. Will definitely be taking my business elsewhere.

by Connor Skelly

Samme historie som de andre

Review published ago

Samme historie som de andre! Personen har skiftet navn til Lena tolla og på dba marthe h! Ikke sælg noget til denne person!

by Yosra

Improving Customer Experience

Review published ago

Wells Fargo has come a long way in the last few years improving customer experience. They focus on the customer and no longer try to sell a service unless it's requested or there is a need for it. Phone service people are polite and professional.

by Jennie

I received an overdraft fee for…

Review published ago

I received an overdraft fee for something that was their fault-not mine. They refused to refund it, and very nonchalantly I might add. The customer service rep was ignoring what I was saying and just kept repeating himself, trying to get me to sign up for some type of added service. Paying zero attention to my issue. Then when I threated to leave and change banks, he told me "ok, have a nice day" which is super disappointing considering I've been a long time customer. That was the icing on the cake. They've been terrible for years. I will be leaving.

by Ashleigh

Worst bank in the country!!

Review published ago

I have a Mortgage account at Wells Fargo. I tried to get change from a location in Omaha, NE and they would not let me get change because I did not have a checking account with them. I also just left their location on 112th & Emmett in Omaha. I tried to put $250 into my daughter’s checking account because she is out of town and needs the money. They said I could NOT DEPOSIT CASH into her account! I had to go get a money order to do it. Worst bank in the country!!!!!!!

by Rhonda Steele Heairet

They will steal your money

Review published ago

They will steal your money. they send settlement letters and take your money and say you still owe them

by ken s

“THE BEST of the WORST”

Review published ago

Have had accounts with Wells Fargo for as long as there has been this branch near where I reside. Before that 6-7 other banks, you know, acquisitions, etc. When I learned this bank was ENJOYING a $142 million class action case, I closed my accounts. I really do not have to bank with such a bank as this one. Having tried other banks, found it is just settling for the “best of the worst”. Therefore back with Wells Fargo. Their call center people profess to be professionals, more like thieves to STEAL from you, the customers. Too many questions, the constant YANK. Now a banker is an everyday term, which, for all intense and purposes has lost its meaning, very much like the word harassment. Today, if you ask a question it is interpreted as harrassment, probably communicating with mentally challenged or deranged people. To obtain answers to 2+2 could take a lifetime and even then one does not get an answer. Too many people asking the same questions, a customer repeating himself, herself over and over again, maybe these banks will pay the doctor bills for the larengitis and sore throats the customers get talking for hours on the phone with these ridiculous call center people, who do not know anything. When the customer is IRRATE due to the banks screwup, their people say YOU ARE YELLING, yes we yell, because You at the call centers do not service us, the customers, just ask too many questions to find out how much money we have. None of their business!! Same with retail stores, WE are the CUSTOMERS, the bank is a SERVICE, that means SERVICE your customers. If the employees do not like their jobs get out, find something else. We customers are busy, we are not doing business with these banks to make friends, it is BUSINESS. WE are the CUSTOMERS, SERVICE US or LOOSE US. These call center individuals are doing more harm to the banks than good. I very often hang up on people and call back again to speak to someone else. When I do business, it is a 1-3 trial period, after 3 months I make my decision, yeh or neh. Unfortunately, all these banks function from the same SLEAZY platform, SCREW the customer. Today, a hard choice, which bank? They all STINK, in the final analysis, it is pretty much, “THE BEST of the WORST”, very much like the medical arena, where, now an appointment is an “ENCOUNTER”. DON’T YOU LOVE IT!!

by Carol Tittman

I have been a customer for over 18 years....

Review published ago

Nobody is prepared for when fraud happens but you expect your bank who professes that it will safe guard you and your account when "these things happen" only to be treated like someone who is burdening them with issues of a scam that rips you and your money off. When it is actual fraud but there are no reassurances at that point and you speak with 8 different people to find some sort of solution. Only to be spun around and given scripted words that hold no weight or importance when you are trying desperately to just get your money back. At what point do you throw your hands up and realize you are just wasting your time and there is no point in trying to work with Wells Fargo because they really DONT GIVE A DAMN ABOUT YOU, but they have no problem charging every and any fee they dream up over the years. I AM DONE. Time Is money. I am getting my accounts switched over to a credit union or bank that values it's customers... not this monster of an institution that has been actually known to steal from it's customers. BYE.... IMO...SAVE YOUR TIME...AND SAFE GAURD YOUR MONEY. DO NOT BANK WITH Wells Fargo.

by Candace Carlisle McCarthy

I just opened a business account

Review published ago

I just opened a business account , deposited a $18,000 check to find out the bank put a hold on my money for 7 business days. Which means I cant touch the money for at least 10 days because of course weekends dont count as business days. Unbelievable in 2018 , this bank needs to hold a check for 10 days. Shame on you. What are you doing with my money for 10 days. I want to charge you interest.

by Gerri L

I have been a Wells Fargo customer for…

Review published ago

I have been a Wells Fargo customer for over 5 years. I rarely have any issues with them and I was very satisfied with my experience up to this point. I have 2 accounts, a checking and a savings. The savings has over a grand while the checking is for bills. On Monday a bill was paid early since my car finance company was under new management. I was unaware of the charge and used my card Monday through Wednesday until Thursday when I checked my account to prepare for the up coming bill. I was SHOCKED when I saw my checking account was now -500.00! I spent 250.00 (coffee 3 times and bought 4 various gifts for Christmas for my Family and Fiance) However there were 250.00 in OVERDRAFT FEES ALONE! Well I can forget having Christmas with my Family. I checked the mail, email and voicemail. Wells Fargo had made NO ATTEMPT to contact me. Not even to check if they were FRAUDULENT charges. Thanks for ruining Christmas Wells Fargo, I'll be changing banks on Monday.

by Omar

..i. you Wells Fargo

Review published ago

They made up some B/S excuse not to refinance us. Literary made up. Did not get approved because of debt ratio, our only debt was our home. Cars payed off, no credit card debt. Locked in at 6% int rate & unable to refinance. Well .i.. YOU WELLS FARGO. we were picked up by ENT. Wells Fargo = lying, ripoff company. Just read the awful reviews. ..i.

by Ejc

I usually am a savy online shopper

Review published ago

I usually am a savy online shopper, but I have had a few bad experiences of which Wells Fargo has resolved most of them. The key I'm finding is to take a few moments to research the company you're buying from online before you pay....OR to resolve it within a few days of transaction. Wells Fargo is fabulous about resolving those issues. The ones they haven't been able to resolve are those where I "agreed" to pay after free trial that I did not cancel before the trial ended...but, to their credit, they have refunded some. Key, cancel before free trial is up!

by Deb Fokos

worst bank ever!

Review published ago

This bank is the worst bank I have every banked with, biggest thieves!

by Blanca Santos

This is a terrible bank! Beware!

Review published ago

This is a terrible bank. If I could give them 0 stars I would. I banked with them for years, even through all the corruption. Until recently, I had not been personally ripped off by them, but now I have been and I will be moving to a new bank and never doing any business with them again, ever! Do not be fooled by the ad campaign that this bank has turned a corner and is no longer ripping off it's customers. Nothing has changed and there is a new law that prevents consumers from bringing them to justice through a class action suit.

by Stuart Robertson

I love wells fago been a customer for…

Review published ago

I love wells fago been a customer for over 8 years no problems they fix ever issue i ever had.... Some of their branches is better than others but overall best bank i ever dealt with

by John Martin
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Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wellsfargo Company & Contact Info

Type:- Money Transfer Company
Established:- 2014
Address:- Wells Fargo,
420 Montgomery Street,
San Francisco,CA 94104,
United States
Service Info:- 1-800-956-4442
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