ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2024

1 stars based on 1125 reviews

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Wells Fargo Review by Exchange Rate IQ

Overall rating
7.5 /10

With Wells Fargo ExpressSend, one can send minimum of $25 to 13 countries in online and offline mode. But before using its services, it is also necessary to know if you can trust its services or not? How much it charge for transferring fees and making profit? All these answers have been answered by the experts of Exchange Rate IQ who have provided an independent and unbiased review of Wells Fargo ExpressSend.

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Review of Wells Fargo :

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Wells Fargo ExpressSend Transfer Limit

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

Wells Fargo Exchange Rate

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wells Fargo FAQ's

How can I make my account with Wells Fargo ExpressSend?

You can simply contact the customer service of Wells Fargo and ask them to create an account on your behalf. You can also provide your beneficiary’s details to the company so that you can process the money transfer faster.

Discuss this question

Can I send money to more than one beneficiary through Wells Fargo ExpressSend?

Yes. You can send money to more than one beneficiary through Wells Fargo International Money Transfer; however, you will need to open a separate Wells Fargo ExpressSend Service Agreement for it.

Discuss this question

Does Wells Fargo ExpressSend offer business transfers?

No, Wells Fargo does not offer business transfer, so an individual can only send funds to their family and friends through it.

Discuss this question

Alternatives to Wells Fargo

Wells Fargo User Reviews and Ratings

reviews powered by trustpilot

Horrible bank with poor customer service

Review published ago

We had a business account with WF for over 10 years. In the last few years, we experienced several incidents of complete incompetence which took great efforts to correct. The bankers are mostly poorly trained and do not understand enough to do their jobs. I could forgive that, but the customer service and sloppiness is outrageous. Do NOT bank with them ever.

by Katherine A

Horrible bank with poor customer service

Review published ago

We had a business account with WF for over 10 years. In the last few years, we experienced several incidents of complete incompetence which took great efforts to correct. The bankers are mostly poorly trained and do not understand enough to do their jobs. I could forgive that, but the customer service and sloppiness is outrageous. Do NOT bank with them ever.

by Katherine A

No respect …

Review published ago

I was a Wells Fargo customer for over 30 years. I opened a personal loan that Wells offered to me. I made some purchases and was unaware that Wells was watching what I was doing with the money and didn’t approve. So one day they just closed all my accounts with no prior notice. This obviously caused many problems with auto pay, direct deposit, etc. Really suprised at their treatment of a customer of 30 years.

by Brad Hagner

No respect …

Review published ago

I was a Wells Fargo customer for over 30 years. I opened a personal loan that Wells offered to me. I made some purchases and was unaware that Wells was watching what I was doing with the money and didn’t approve. So one day they just closed all my accounts with no prior notice. This obviously caused many problems with auto pay, direct deposit, etc. Really suprised at their treatment of a customer of 30 years.

by Brad Hagner

Lady called me from scam number to…

Review published ago

Lady called me from scam number to identify my address and I thought she is scam and she said you can verify in branch within 10 days. I scheduled my appointment very next day and on same day blocked my account and have to open account with other bank. I called at bank and even help center told them the whole situation and they don’t listen at all. One of the worst service ever. I am Wells Fargo customer since 2021 and they should act like professional instead of calling from random scam numbers and why lady took it personal and screwed my bank account. When I told her I can verify in branch.

by Mohsan Iqbal

Lady called me from scam number to…

Review published ago

Lady called me from scam number to identify my address and I thought she is scam and she said you can verify in branch within 10 days. I scheduled my appointment very next day and on same day blocked my account and have to open account with other bank. I called at bank and even help center told them the whole situation and they don’t listen at all. One of the worst service ever. I am Wells Fargo customer since 2021 and they should act like professional instead of calling from random scam numbers and why lady took it personal and screwed my bank account. When I told her I can verify in branch.

by Mohsan Iqbal

Do not bank at Wells Fargo

Review published ago

Do not bank at Wells Fargo. They will hold your money without just cause during the worse time of your life of loosing a loved one. I had a recorded will of Testament, a court ordered letter of Administration and they proceeded to give me the run around when attempting to close out the account

by Wells Fargo rate is zero

Do not bank at Wells Fargo

Review published ago

Do not bank at Wells Fargo. They will hold your money without just cause during the worse time of your life of loosing a loved one. I had a recorded will of Testament, a court ordered letter of Administration and they proceeded to give me the run around when attempting to close out the account

by Wells Fargo rate is zero

No merece ninguna estrella

Review published ago

No merece ninguna estrella, realmente el servicio es pésimo, estuve esperando hacer atendida más de 20 min para que solo dijera mi nombre y me colgarán, les explicas el problema que tienes pero ellos no hacen nada para solucionar, solo afirman que no hay problema.

by Rebecca Mendoza

"Undisclosed" Deposit Account Agreement that we unwittingly sign when we open an account

Review published ago

Wells Fargo does not even deserve one star, but you have to give them that to write a review.....in November 2023 our business closed due to varying circumstances, mostly the economy, our company went from a 2 1/2 million to 7 hundred thousand, we could no longer keep our doors open even though we were doing everything we could as well as funding it from an inheritance I received hoping that things would improve, but unfortunately they didn't, so we made the hard decision to bankrupt on a FAMILY run company, that we loved and built. Everyone lost their jobs!! Of course, we had debt with Wells Fargo, which we felt sick about when we closed our doors, we always believed in paying our debt but this was out of our control...Wells Fargo was notified about the bankruptcy so that they could put in their claim that I was only 4 months late on not a year, but before the trustee could reach out to them they stole all my money from my savings, in what they call the right to "setoff" something that is never disclosed to anyone, gives them legal right to steal, I found it on page 39...what's truly sad is that it was not personal debt, it was debt solely created from my business that failed but I have to pay the price, no buy down no communication, my business was an INC. and an LLC, I thought our personal funds were protected but that's a lie too....Now the trustee is trying to get more money from me that I don't have to offset the other debtors because Wells Fargo was greedy. So DON'T use Wells Fargo for anything, they don't have your back, but they darn sure have control of your money whether we know it or not.

by Lynn

Awful experience

Review published ago

On Feb 9th my entire checking account wiped clean when my card was compromised. I immediately contacted WELLS FARGO asking them to block the charges. They refused and told me they would handle it one the charges cleared. Four of the purchases were from AT&T for a total of $2,700. One was for $2,500 from best buy (WELLS FARGO blocked that one...no reason given why they blocked that but not the others.) One was for Dominos Pizza and one was for a gambling site that I used to use, but haven't used in months. I filed my claim and it was denied. I was told my card was compromised 6 months earlier. It was not. The person I spoke with agreed and refiled the claim, it was denied for the same reason, again refiled again denied for same reason. The lies and lack of knowledge from one customer service representative to another is so frustrating. The truth is no one really knows what they are doing and are too lazy to help. I now have 4 claims, and have spoken with at least 30 different people, not an exaggeration. Absolutely awful experience. I am currently working with Consumer Financial Protection Bureau. I highly recommend anyone in my situation reach out to them.

by EDDIE EGLOFF

Identity theft by bank

Review published ago

So let me be the next person to complain about Wellsfargo customer service. I had to call them 3 seperate times from December 2023 till now April to remind them to send me a check from money they stole from our bank accounts from the identity theft settlement. And intead of them sending it direct deposit to avoid snail mail & MORE DELAYS. They instead send another letter asking me to cash a check I never received. ITS ABSOLUTELY RIDICULOUS!!!

by Stella Giada

Bye Bye after 40+ year relationship

Review published ago

We have been with Wells Fargo for over 40 years. Our account was a premier account which had many benefits. I owned a business and retired in 2017. My balance went down because I don’t keep as much cash around unless invested. But I’m still keeping in excess of 100k in the bank. Now all of a sudden a get an email that says if I want to keep this account I need to pay service charges. No thank you…… I have checked into it and there are banks that will provide accounts with very similar benefits for 0fees Chase will get my business and unfortunately I will leave Wells Fargo. Customer service agents were very condescending and really didn’t seem to care. Even hung up the phone on us!!

by Gmicallef

I discovered Wells Fargo charging a…

Review published ago

I discovered Wells Fargo charging a hefty fee each month on an account that they pay almost no interest to use my money. This greedy company is unwilling to refund the fees. Bank elsewhere unless you want a headache. I have been with WF for over ten years and get treated as if I am meaningless. I have several accounts with them and am looking elsewhere.

by Philip S.

Wells Fargo is scamming people yet again...

Review published ago

On the heels of paying billions in fines a few years ago for scamming people, apparently they didn't learn their lesson. Their latest grift is the 'extra day' grace period. In reality, there is no grace period. You still have to cover any overdrafts the VERY SAME day because they count the extra day as the clock strikes midnight. In other words, they count the extra day when the clock goes from 11:59pm on the day the overdraft hits to 12am. Given enough time, wells fargo will find away to separate you and your money.

by Scott Leach

Su app y pagina me han funcionado bien…

Review published ago

Su app y pagina me han funcionado bien para lo que requiro, algunas notificaciones no me llegan en tiempo y forma o simplemente no llegan por lo que le dos 4 estrellas.

by Erick Moreno

Low credit limit and decreased that by bank

Review published ago

Decreased my credit line to $450 that is funny I changed my mind open my business account with them

by Soheil Ghahramany

Very poor experiences

Review published ago

If your looking bank. That will offer less than adequate customer. This banks for you. If you need questions answered or resolution wasn't be addressed. Resolution or support is not offered.

by John Madison

Wells Fargo uses predatory policy to charge interest even when autopayment setup

Review published ago

I signed up for a Built credit card (operated by Wells Fargo) when my apartment building steered me toward them (Built allows rent payments on this particular card with no additional fee). I cancelled card after Wells Fargo used deceptive practices to hit me with a $118 interest charge. Gory details are below. Bottom line... it appears this company has not improved their culture of extracting dubious fees. If another class action arises, I'd welcome the opportunity to join. For 6 months I had autopayment of the full card balance scheduled through the Well Fargo web site. On March 1, 2024 I tried to change the back account used for autopayments but found no option for linking a new bank account. I called tech support and was instructed to 1) delete my scheduled autopayment, 2) delete the linked bank account, 3) link the new bank account and then 4) reschedule the autopayment. The new account needed to be verified which took a couple days, however this process was completed and the new autopayments were scheduled by March 4. My card payment was due 3/25. On 3/26 I noticed that no payment had been made AND Wells Fargo added a $118 interest charge to my account. I immediately called Wells Fargo support to determine why the autopayment hadn't been processed and to have them reverse the interest charge. The woman could see autopayment was setup and asked permission to process the full payment immediately, which I granted. She successfully processed the full payment using their autopayment backend (i.e. I did not provide her with any additional account data). She then tried to tell me they couldn't diagnose why my payment was initially declined. I reiterated the payment wasn't declined, they simply didn't process it. She then asserted that because I'd connected a new account for autopayment they couldn't process payments from that account for 30 days. I pointed out she just processed the full payment from that account, it hadn't been 30 days, and there's no reason they couldn't have done it yesterday when the bill was due. She turned me over to another department that offered be a $50 credit on the $118 they charged me. She was adamant that was the best they could do. I cancelled the card immediately. Up to this point I have always paid on time because I use autopay and never have over drafts. Wells Fargo created this $118 charge through hostile fine print policies. Given their unwillingness to correct when I caught the issue one day after it occurred makes it clear to me their policies are deliberately designed to extract ill-gotten fees from their customers. Read the reviews of this company online. Disgusting.

by Michael Van Flandern

I do not like well Fargo bank they do…

Review published ago

I do not like well Fargo bank they do not work with there customers

by Tawanna Whitehead

GOD, they suck

Review published ago

After having a FREE checking account with them since 1998, they are now charging $7 a month for it. But it's "for the customers" they say. They are nothing but unscrupulous VULTURES who contribute nothing to society in a positive way. Everything to make a dollar off the already suffering population. 🖕🖕🖕

by Amanda Reed

DO NOT BURP IN A WF BANK! You will be charged!

Review published ago

I have been using WF for 30 years. There is only one consistent policy through the years: TO CHARGE FOR EVERY GAS A CLIENT PASSES in or out of the bank’s building. Don't burp either or it will cost you! They penalized me for depositing 5,000.00 in my savings account and $ 16,00 for receiving a wire that I transferred a year ago for which I paid another $ 61.00 in penalties… they called them “fees”. All the loans I ever got I obtained through another bank because of their “fees” . Terrible greed… If they only knew how much money they lose trying to collect pennies like this, they would close the doors. (which they actually have been doing at least in Pinellas). My advice: let this bank have the pennies, TAKE YOUR MONEY ELSEWHERE!

by Juan

Manipulan tu dinero.

Review published ago

Evaden respuestas, se hacen los sordos, y no te dejan hablar. Depositas dinero y solo puedes usarlo cuando ellos deciden. Reclamas y solo te dicen PRONTO DISPONIBLE. Faltas de respeto. Mejor dinero guardado , INVERTIRLO.

by Rodnel Carballo Nápoles

Honestly

Review published ago

Honestly, the worst of them all. They block your account for no reason, and if you're a dual citizen like me and you're not in the US when it happens, you will get no help. They will not try to work it out with you; instead, they'll be happy blocking access to your funds for years. Unhelpful, frustrating, and incompetent are the best words to describe Wells Fargo.

by A.A
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Compare Wells Fargo With Other Money Transfer Companies

Wells Fargo Company & Contact Info

Address:- San Francisco, California, United States
Email:- [email protected]
Phone:- 1-800-556-0605
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