ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2020

1 stars based on 220 reviews

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Wells Fargo Review by Exchange Rate IQ

Overall rating
7.5 /10

With Wells Fargo ExpressSend, one can send minimum of $25 to 13 countries in online and offline mode. But before using its services, it is also necessary to know if you can trust its services or not? How much it charge for transferring fees and making profit? All these answers have been answered by the experts of Exchange Rate IQ who have provided an independent and unbiased review of Wells Fargo ExpressSend.

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Review of Wells Fargo :

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Wells Fargo ExpressSend Transfer Limit

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

Wells Fargo Exchange Rate

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wells Fargo FAQ's

How can I make my account with Wells Fargo ExpressSend?

You can simply contact the customer service of Wells Fargo and ask them to create an account on your behalf. You can also provide your beneficiary’s details to the company so that you can process the money transfer faster.

Discuss this question

Can I send money to more than one beneficiary through Wells Fargo ExpressSend?

Yes. You can send money to more than one beneficiary through Wells Fargo International Money Transfer; however, you will need to open a separate Wells Fargo ExpressSend Service Agreement for it.

Discuss this question

Does Wells Fargo ExpressSend offer business transfers?

No, Wells Fargo does not offer business transfer, so an individual can only send funds to their family and friends through it.

Discuss this question

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Wells Fargo User Reviews and Ratings

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I signed up for a Wells Fargo account a…

Review published ago

I signed up for a Wells Fargo account a few years ago to get a free stuffed pony. I waited an hour until someone was able to assist me in setting up my new bank account but it was worth it because i left with a pony as desired. I forgot to use the bank account and a year later i went in to apologize for receiving a plush pony they named 'Mike' (Later renamed to 'Pony') and for not giving them money to play with in return as they hoped. They assured me it was fine, they had already closed my account due to inactivity and that i could keep the pony. A couple months ago i went online and was able to find 4 other ponies they came out with years prior. I now have a stable of ponies and it's pretty awesome. If i hadn't seen a holiday tree in their lobby decorated with plush ponies a few years ago while walking by in Downtown Seattle and realized i needed one i would have never arrived at the pony success i now i enjoy today. I can't comment on their banking services or politics but i can say, Wells Fargo has awesome ponies. 5 Stars, one for each pony i now own.

by Anya Adora

I signed up for a Wells Fargo account a…

Review published ago

I signed up for a Wells Fargo account a few years ago to get a free stuffed pony. I waited an hour until someone was able to assist me in setting up my new bank account but it was worth it because i left with a pony as desired. I forgot to use the bank account and a year later i went in to apologize for receiving a plush pony they named 'Mike' (Later renamed to 'Pony') and for not giving them money to play with in return as they hoped. They assured me it was fine, they had already closed my account due to inactivity and that i could keep the pony. A couple months ago i went online and was able to find 4 other ponies they came out with years prior. I now have a stable of ponies and it's pretty awesome. If i hadn't seen a holiday tree in their lobby decorated with plush ponies a few years ago while walking by in Downtown Seattle and realized i needed one i would have never arrived at the pony success i now i enjoy today. I can't comment on their banking services or politics but i can say, Wells Fargo has awesome ponies. 5 Stars, one for each pony i now own.

by Anya Adora

Netflix is now unusual and suspicious . . .

Review published ago

These losers block my card citing "unusual" and suspicious" activities at least 4 times per week every week. Today the fraud department blows my phone up at 2:00am telling me I NEED to call them because it's URGENT and they blocked my card until I do. I already know it's horse crap, I get out of bed. Tired. Angry. Annoyed. Fuming mad already. Bank: Don't worry sir we blocked your netflix bill . . . Me: You . . . declined my Netflix bill? The one I get every month . . . for YEARS? Bank: It was unusual and suspicious

by Kohaku Tanaka

Netflix is now unusual and suspicious . . .

Review published ago

These losers block my card citing "unusual" and suspicious" activities at least 4 times per week every week. Today the fraud department blows my phone up at 2:00am telling me I NEED to call them because it's URGENT and they blocked my card until I do. I already know it's horse crap, I get out of bed. Tired. Angry. Annoyed. Fuming mad already. Bank: Don't worry sir we blocked your netflix bill . . . Me: You . . . declined my Netflix bill? The one I get every month . . . for YEARS? Bank: It was unusual and suspicious

by Kohaku Tanaka

Not here by choice...

Review published ago

I am forced to come to Wells Fargo because my company used them, but the branch on University Ave. I’m Downtown Riverside, CA is the worst! If I had my way, we would use another bank. They don’t have a merchant line, and the customer service is just horrible l. They talk amongst themselves the entire time you’re at the window. They don’t even acknowledge you when you’re in front of them. Not as much as a good morning. Jonathan is the biggest culprit. He doesn’t even look at his customers. I literally wait in line and hope I don’t get him. He doesn’t pay attention and constantly makes mistakes then refuses to listen until a supervisor comes over and makes him. This happens al the time. At least when I’m there, every single weekday.

by P

Not here by choice...

Review published ago

I am forced to come to Wells Fargo because my company used them, but the branch on University Ave. I’m Downtown Riverside, CA is the worst! If I had my way, we would use another bank. They don’t have a merchant line, and the customer service is just horrible l. They talk amongst themselves the entire time you’re at the window. They don’t even acknowledge you when you’re in front of them. Not as much as a good morning. Jonathan is the biggest culprit. He doesn’t even look at his customers. I literally wait in line and hope I don’t get him. He doesn’t pay attention and constantly makes mistakes then refuses to listen until a supervisor comes over and makes him. This happens al the time. At least when I’m there, every single weekday.

by P

WORST "bank" EVER!!

Review published ago

Worst bank ever!! EVER!! I opened up a startup business and was not able to be approved of a business line of credit or credit card (because of startups being high risk). I eventually went in and spoke to a banker and was told if I opened a secured business credit card l, I could receive my collateral back within a year based on steady payment history. Fast forward 2 years and paying my account on time every month for that duration, I was repetitively told "Oh it should clear and be returned back to you soon". The amount was $25,000 I secured from my savings. Reason I secured that high of an amount was because I only wanted one high limit card to use recurringly on everything in my business to eliminate numerous monthly payments. I requested to close my credit card account which DID have a balance. They took the balance owed out of the security collateral but the difference that was owed back to me I did not receive until several months later.. constantly asking for tracking, or any mail notification or anything. It was the same answer every time "Oh it will reflect on your acct being closed soon and your difference will be returned to you soon". Then after I closed my account they still subjected me to interest and late fees I didn't know the account accrued up.. even after being closed upon my request... For the full $10,000 balance mind you I had on the card shortly before closing it out. The solicitations from within the U.S. to speaking to barely English speaking outsourced reps, and a threatening intent of collections thru an attorney for WF for the fees and interest I refused to pay bc the acct was closed months before added to the stress. That and also I received close to 30 letters mailed demanding I pay those exorbitantly high fees. Save yourself, your personal and/or business finances lots of trouble and avoid this f***ing cesspool of a banking institution. Crooks

by nope

WORST "bank" EVER!!

Review published ago

Worst bank ever!! EVER!! I opened up a startup business and was not able to be approved of a business line of credit or credit card (because of startups being high risk). I eventually went in and spoke to a banker and was told if I opened a secured business credit card l, I could receive my collateral back within a year based on steady payment history. Fast forward 2 years and paying my account on time every month for that duration, I was repetitively told "Oh it should clear and be returned back to you soon". The amount was $25,000 I secured from my savings. Reason I secured that high of an amount was because I only wanted one high limit card to use recurringly on everything in my business to eliminate numerous monthly payments. I requested to close my credit card account which DID have a balance. They took the balance owed out of the security collateral but the difference that was owed back to me I did not receive until several months later.. constantly asking for tracking, or any mail notification or anything. It was the same answer every time "Oh it will reflect on your acct being closed soon and your difference will be returned to you soon". Then after I closed my account they still subjected me to interest and late fees I didn't know the account accrued up.. even after being closed upon my request... For the full $10,000 balance mind you I had on the card shortly before closing it out. The solicitations from within the U.S. to speaking to barely English speaking outsourced reps, and a threatening intent of collections thru an attorney for WF for the fees and interest I refused to pay bc the acct was closed months before added to the stress. That and also I received close to 30 letters mailed demanding I pay those exorbitantly high fees. Save yourself, your personal and/or business finances lots of trouble and avoid this f***ing cesspool of a banking institution. Crooks

by nope

Won't or can't answer questions on the phone

Review published ago

I had a CD maturing today and one next week. I called the Wells Fargo bank and and asked two simple questions, neither of which they would or could answer. One was, "What is your current cd rate" and "how many days of grace do you have before the CD Is automatically reinvested" as I wanted to wait 5 days, when the other CD matured, so that I wouldn't have to continue going 5 days apart to take care of them. I had already called two other banks and had gotten the rates with absolutely so problem. I have done this many times in the past, from many banks. I had to leave my house, in the rain, to go to the Wells Fargo Bank to get these questions answered. Even then, they didn't seem to be able to just give me the answer to two simple questions. I closed one account today and will close the other one in 5 days. I won't deal with a bank which won't answer simple questions on the phone.

by Rebecca

Wells Fargo on Lake Avenue, Lake Worth Fl

Review published ago

Came to Wells Fargo on Lake Avenue in Lake Worth Florida after being a military account hold with Wells Fargo since 2002 and I was highly disappointed in the courtesy of the tellers. They do absolutely nothing and send you to a banker so they don’t have to work. It’s disgusting how I was treated at this bank and I will place this review on all the review sites. If you work at a bank your number one priority is customer service.

by Sebastian Solo

If there is anything like negative…

Review published ago

If there is anything like negative 1,thats what i will give wellsfargo, this is a bank i regret opening an account with! They had the gut to tell me i will not be able to use debit card for 12month because of their own negligence,...wellsfargo is the worse bank ever!!

by Oluwaseyi Famuyiwa

WellsFargo cost us thousands of dollars…

Review published ago

WellsFargo cost us thousands of dollars when we filed for Medicaid fo my Father. They had opened so many accounts in his name it was criminal! Took months to find all the accounts after the branch manager said “that is all there is...” He was 100% wrong!! There were in fact at least 5 more accounts that Medicaid could not trace. $6982 and 6 months latter we final located the remaining accounts with “No” help from the Lompoc branch manager. They have never made good on the claims nor even acknowledged. If you’ve an account with HellsFargo, IMHO I would close it get your money and take it to a reputable bank!!!

by Mi Ow

For years I was told wellsfargo bank…

Review published ago

For years I was told wellsfargo bank was no good, well I finally had my experience with them. they are the worse bank ever. they scam me when I did a refinance with them. mind you I already had a mortgage with them because they took over my mortgage from another bank. stay away from wellsfargo.

by t williams

You are just a number

Review published ago

You are just a number! No loyalty for having all accounts with them. We were warned about them and did not listen.

by Rebecca Moore

Ive been with this company for 20+…

Review published ago

Ive been with this company for 20+ years. I think its time for a change i overdrafted my account then some hours later i put the money back in my account wasnt even 24 hours then they hit me with the fee. A few years ago i did this and they didnt charge the fee i hate this bank

by KATERI IRBY

Liars Thieves SAD

Review published ago

To be such a massive organization WELLS FARGO is crooked as hell. Very dishonest and not forthcoming. Wells Fargo took a partial claim loan without fully disclosing in modification process which should of been explained in detail. Which was not explained. Found out about outstanding $2400 loan when going to sell home. Lying Thieves

by Heather Hayes

The Robbing Bank

Review published ago

I can’t resolve my issues with this bank but I can make as much noise as possible. DO NOT TRUST THIS BANK. It’s a horrible institution. They rob their customers.

by Shani Johnson

Bill payments are overdue, beware!

Review published ago

I have experienced a very unpleasant situation. My other bank's credit card payment was due on Jan/06/2020. So, on Dec/31/2020, I logged in to Wells Fargo online banking and tried to schedule a bill payment. The only acceptable option that was offered to me was: "Send on Jan/02 -- Deliver by Jan/06", which I selected and scheduled the payment of $1443.90. Now I see that my credit card received that payment on Jan/07/2020, which is past the due date. Do you understand the consequence of that late payment for me? This is a very bad business practice of Wells Fargo.

by Konstantin Khlopenkov

The Real Deal

Review published ago

They constantly advertise for full time  Data Entry Lock box Operations positions.However, the reality is that these full time (jobs) are only two days a week at barely above minimum wage ($12 per hour not the $15 they advertise) Here's the kicker, you have to go through a temporary agency just to get in. They say they hire after 90 days but the production requirements are so astronomical that most people get (let go) or leave before then. It's all a big sham. Just another sleazy Corporation using cheap labor to make big profits on the backs of the working class.

by Mary R

zero reason there should be a wait time…

Review published ago

zero reason there should be a wait time longer than 5 mins. Anything beyond that is absolutely ridiculous. The other day i was on hold for 35 mins waiting to talk to someone.

by Malalai

Deceptive Banking Practices

Review published ago

I was a long term customer of Wells Fargo having my home mortgages with them for almost 20 years. I just refinanced my mortgage and would never use Wells Fargo again. They engage in deceptive business practices, attempting to force their customer into buying products they don't want. Now they are holding my escrow money for 30 days before they refund it. They have no explanation for this. I get no interest and they get to use my money.

by Scott Garland

Customer service sucks

Review published ago

Customer service sucks. Waited 3 months to receive business checking bonus. 2 reps took forever.

by John

Don't trust Wells Fargo

Review published ago

I made the mistake of sending money via Zelle to a scammer. Zelle told me to talk to my bank (Wells Fargo). Wells Fargo told me to talk to Zelle. While I have no problem eating the $250, I do have a major problem with both companies pretty much turning their cheek to scammers so that others will also be scammed by this person. Unfortunate so we are switching to a bank that actually cares about people and curbing fraudulent activity.

by Kari Scheurer

Incompetent, bungling bunch

Review published ago

While I lived in North Carolina and prepared to retire to South Africa I battled through weeks of email and visits to branch offices to set up a system to transfer money from my Wells Fargo account to an account in South Africa. Eventually I received an RCA SecureID fob and was told that everything has been set up. Guess whsat!!! When I got to South Africa all I got was a message saying the service is not available.

by Andries Holtzhausen
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Wells Fargo Company & Contact Info

Address:- San Francisco, California, United States
Email:- [email protected]
Phone:- 1-800-556-0605
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