ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2019

All the useful information that you need to know before sending money with Wells Fargo!

1 stars based on 112 reviews

Send Money To Rate
USD PHP ₱ 51.09
USD MXN $ 18.63
USD INR ₹ 69.19

Overview

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Exchange Rate IQ’s Review of Wells Fargo

Overall rating
7.5 /10

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo User Reviews and Ratings

reviews powered by trustpilot

Greedy

Review published ago

Greedy. All about making money and don't care about hard working people.

by Bibi Houssain

Greedy

Review published ago

Greedy. All about making money and don't care about hard working people.

by Bibi Houssain

Steals your money

Review published ago

My WF credit card was about 6 months ago, and they caught it very quickly and replaced my card. So far so good. But when I went online to check the status of my card it was no listed. For the next 3 months, whenever I went to try to pay my credit card bill the website claimed I had no such account. When I finally got that fixed, they restored my account only for it to be closed for non-payment. I made arrangements over the phone to pay down the balance, but at the start of the month when my bill is normally due the online statement claimed I had a different amount due, which I subsequently paid. After several days, the WF system updated to show both payments, which left me in the lurch financially. I called WF to refund one of the payments, which they said they could do, although only for the second/online payment. After a week of waiting, I called to check and they said it would take 11 business days to transfer the funds to a different bank's checking account (which in itself is a ludicrous delay). I called after the 11 days had passed, only for them to say that they could refund the phone payment, not the online one. After speaking to another person, they claimed that the finance department was refusing to refund either because the account was closed, WHICH WAS ONLY BECAUSE OF THEIR SCREW-UP. It took 2 weeks and four phone calls to hear back on a decision that their system spit out in two seconds, and now my funds are inaccessible and I don't get to eat this week. WELLS FARGO ARE THIEVES.

by Ryan Johnson

Steals your money

Review published ago

My WF credit card was about 6 months ago, and they caught it very quickly and replaced my card. So far so good. But when I went online to check the status of my card it was no listed. For the next 3 months, whenever I went to try to pay my credit card bill the website claimed I had no such account. When I finally got that fixed, they restored my account only for it to be closed for non-payment. I made arrangements over the phone to pay down the balance, but at the start of the month when my bill is normally due the online statement claimed I had a different amount due, which I subsequently paid. After several days, the WF system updated to show both payments, which left me in the lurch financially. I called WF to refund one of the payments, which they said they could do, although only for the second/online payment. After a week of waiting, I called to check and they said it would take 11 business days to transfer the funds to a different bank's checking account (which in itself is a ludicrous delay). I called after the 11 days had passed, only for them to say that they could refund the phone payment, not the online one. After speaking to another person, they claimed that the finance department was refusing to refund either because the account was closed, WHICH WAS ONLY BECAUSE OF THEIR SCREW-UP. It took 2 weeks and four phone calls to hear back on a decision that their system spit out in two seconds, and now my funds are inaccessible and I don't get to eat this week. WELLS FARGO ARE THIEVES.

by Ryan Johnson

No.1 bank from bottom

Review published ago

One of the worst banking experience ever. They will not even give a secured credit card a few months back, due to lack of credit history, and now they are after me for all types of credit cards. Poor customer service - no wonder, the bank is not performing well when compared to its peers.

by Apraim

No.1 bank from bottom

Review published ago

One of the worst banking experience ever. They will not even give a secured credit card a few months back, due to lack of credit history, and now they are after me for all types of credit cards. Poor customer service - no wonder, the bank is not performing well when compared to its peers.

by Apraim

F*** Wells Fargo

Review published ago

This bank institution is the absolute worst. They have no care for customers and steal money from everyone. I know I am not alone. They are a disease and should be eradicated. To anyone that wants to open an account with Wells Fargo, don't. They are by far the most terrible bank I have ever experienced. If you are smart you will open an account with a credit union where they actually value their customers. F*** Wells Fargo

by TJ Shenefield

F*** Wells Fargo

Review published ago

This bank institution is the absolute worst. They have no care for customers and steal money from everyone. I know I am not alone. They are a disease and should be eradicated. To anyone that wants to open an account with Wells Fargo, don't. They are by far the most terrible bank I have ever experienced. If you are smart you will open an account with a credit union where they actually value their customers. F*** Wells Fargo

by TJ Shenefield

WORST BANK EVER!

Review published ago

I’ve been a Wells Fargo customer since 2014. If you’re a current WF customer, RUN!!! If you’re considering Wells Fargo, DON’T! Over the past 2 weeks I’ve been having to call customer service to file a claim because I’ve had SEVERAL transactions to be charged twice. I’m glad I check my account via the mobile app often because I would’ve never known unless I’ve checked. I stuck with them through the scandal from 2017 where they were purposely taking small amounts from customer’s accounts & this year when we couldn’t access our accounts for 24 hours+. I’ve had my card info stolen plenty of times. I can’t tell you how many debit cards I’ve had because I’ve had to report fraud. This time I am definitely switching banks, I have been too lazy to switch before but I’m done with WF for good. Don’t trust them with your money PERIOD!

by Lexci

If I could no zero stars I would

Review published ago

If I could no zero stars I would. Do not use this bank. You will be disappointed. We used the ATM here multiple times and each time there was a problem with our joint account. We deposited CASH to the ATM and and had to submit multiple claims to get our cash accounted for. We deposited an amount over $400 in the form of actual CASH not a check and the ATM printed a receipt that said pending. We waited two weeks. Of course we submitted another claim. We were given a provisional credit while they "investigated". About a month or two later, we close our joint account (around January 2019). My SO still had a personal account with them. We are now in April 2019 and my SO's account is charged for CASH that we actually deposited in the ATM at this location. We call Wells Fargo support and they were of no assistance. This was very inconvenient due to traveling at this time. I am not sure if someone is stealing at this location, but customers shouldn't be charged for those mistakes. We will never, ever bank with Wells Fargo again. A little advice, if your ATMs aren't working correctly or employees are stealing please start your investigation there instead of taking CASH from customers. View your cameras, because I am sure they are outside of the building near the ATM. If that was done properly, you will see the CASH we deposited. I would not advise anyone to bank with Wells Fargo nor use their ATMs.

by Brittany Jordan

Customer service is dead

Review published ago

Customer service is dead. Wells Fargo puts little into the hiring and training of there reps. I was refused an id number from a rep and was told that's personal information! What type of company is this? You would think that with all the bad press they've been getting they would try to improve in the most basic of areas. Instead of opening up fraudulent accounts why not give quality customer service to your real customers? smh fwf

by Joseph Scott

Calling customer service

Review published ago

While going into a wells Fargo bank usually yields excellent customer care, you re phone line needs major improvement. Everytime I have tried calling to fix an problem I get representatives that either wont listen or spend the entire time rambling about the issue before being transferred to someone else who attempts to do the same thing. I understand that it gets aggravating to deal with people but when your representative doesn't even attempt to listen or comprehend what your customers ask for, makes it seem that you dont want anyone's business.

by seiko durratan

closing business account

Review published ago

Hello, I am writing because we received a letter from Well Fargo saying that you will close our 3 Business accounts in May 16th, with no explanation, just that WF is going to close all accounts and it's a final decision. My questions are simple: What the Hell is this? You are advertising yourself as taking care of costumers, customers are the most important, WE have been customer for more than 5 years, and we receive a letter out of nothing stating we have to go to somewhere else?? What kind of professionalism is this? When you take advantage of other situations, when you charge interest, when CUSTOMERS deposit money in your accounts and you use and create money out of nothing you are good, you are happy, but when customers do not satisfy your TRICKY STANDARDS based on your TRICKY ANALYSIS you kick them out. This is not right and I will definitely go many places and public this letter so customers may know your ways and may know a wolf covered in sheepskin. I demand an explanation!!

by J&J DUMPING

Limited mobile deposit access is such an inconvenience!

Review published ago

I have to say that Wells Fargo technology is good in general. As a small business owner, they limit the amount we can deposit via mobile deposit - part of their marketing to strong-arm you into investing with them. I you invest with them, they will remove the max deposit limit. I don't appreciate that marketing so looking for options.My life is crazy busy, so to drive to the bank or ATM does not happen when I am doing back-office work late at night.

by Peggy Collins

Seniors Beware

Review published ago

Wells Fargo is a joke and don't waste your time. I have been with Wells Fargo for 25 years with significant deposits with 2 previous Home Mortgages. I never missed a payment, never bounced a check and was a very reliable customer. My wife and I found our dream home that we wished to settle in for the rest of our lives and only naturally went to "My Bank" to get a loan and hopefully treated well. In the start, everything looks so promising including favourable rates and loan fees. They accommodated me with a pre-approval (that turned out to be as good as 1 ply toilet paper). Then the loan process started and what looked to be a great online/loan officer system turned out to be as worthless as the 1 Ply! They do not care if you have built significant assets in your lifetime or been a dependable trusted customer for over 25 years. They tease you with rates, get you to spend $675 and then reject you because you don't make enough money. They don't care that you made money your whole life and have cash and assets to back it up. Stay away from this nightmare of a company that their CEO just stepped down because they stink at understanding their customer's needs.

by Don Kain

Do NOT trust this bank

Review published ago

Do NOT trust this bank. I have been stroked for 10 yrs. with the attempts of getting my parents money (21,000+) that Wells Fargo let some one withdraw and they were not even on the account. Two attorneys just took my money - I am so not done. If there is a news channel that wants info on WF feel free to contact me - I have provided my email..... Mary

by Mary

A horrible greedy bank that will do…

Review published ago

A horrible greedy bank that will do nothing for hard-working consumers. Unless you're a million or billion dollar company looking to make more billions and take big billion dollar loans out Wells Fargo is not looking out for you. They are one big scam you will pay them more in overdraft fees and you would ever earn an interest they are looking to make money off the back of the middle class and funnel it into the pockets of the top 1% of the 1% it's a joke. Do not do business with this bank if you know what's good for you and your family and your country. Wells Fargo is a disgrace of a banking institution which would be generous to even call it that. Shame on you Wells Fargo the day that you could shut down will be a great day for America you're a disgrace.

by Jon obj

Bad choice in banking with them

Review published ago

Bad choice in banking with them

by LATAYSHA CARTWRIGHT

Worst Bank in America

Review published ago

I had a checking account with WellsFargo for >5years and found it the worst banking experience. - There's a monthly fee ($14/mo as of March 2019) for not keeping a $7,000 minimum balance in an account, which is higher than any other bank. Most banks have a minimum balance, but the highest I've seen is $2,000 before charging fees. Even the fees with other banks are much lower, like $5/mo. - Customers are charged for new cards when they lose old cards. Most banks don't do this. - Customers are charged for new checks when then finished their old checkbooks. Most banks don't do this. - When calling customer service, there is a long wait and sometimes multiple transfers, where the customer has to repeat their information with each new person, or even from the voice-automated system to a person. - Customers are not refunded anything for out-of-network ATM charges. Most banks offer some reimbursement per month, as much as $20/mo, or are free of charge altogether (which is rarer). These practices are hostile to the customer, and completely characteristic of WellsFargo when you read the news. There are so many other GREAT banks out there. Even ones that offer a cashback or small interest rate on your CHECKING account. Certainly, even the most average banks do not charge as many fees or demand such high deposits. I want to put my money to use. $7,000 in a checking account is too high. Most of that can go to a decent savings account or low-risk short-term equity. WellsFargo is the WORST. I'm going to close my business account with them as well.

by Scrappy Kuo

wells fargo is trash

Review published ago

i'm only putting a one star because they don't accept not putting stars at all. Wells Fargo is legit crap . they take money out of my account for no reason and always making something up . they always take overdraft fees when they hold my check for like a week . how am i not gonna have overdraft fees if you guys are holding my money?? it makes no sense i'm done with them

by jennifer blasco

This is the second time in 12 years…

Review published ago

This is the second time in 12 years that I have had to close accounts at Wells Fargo for deceased relatives and recieved the run around. My estate attorney is a rock star and had ALL of the required paperwork in line and yet it took 2 trips to get it accomplished. On a Thursday afternoon (early) they had no one in the bank that could process it, made me get a 2 hour appt on a Saturday to complete the transaction. At US Bank, I walked in without an appt and was walking out 10 minutes later. My time is valuble and I greatly appreciate efficiency and competence.

by Jacki Yancey

Customer Service

Review published ago

Customer Service, whether it be the bank or mortgage division, is sub par. If u don't know by now the end goal is to line their pockets (not yours) then u may as well throw in the towel. Might I recommend a credit union or your local smaller bank. If you go to Clark.com (Clark Howard), he list on his site all the reasons smaller banks/credit unions would be better for your wallet.

by J. Fuller

Wouldn't pick this bank ever again!

Review published ago

I was with this bank for 22 years and had direct deposit but when I lost my job they kept hitting me with fees and then overdraft fees would accumulate due to those fees. I call and asked about putting a hold on the account to stop fees but they simply said no. In the end the account was closed with me being over $400.00 negative. Since then I paid my debt and am a happy account owner at a bank that does not charge monthly fees. I even had my wells fargo credit card balance transferred to my new banks credit card.

by An_average_consumer

I wish I could select zero stars

Review published ago

I wish I could select zero stars, this bank is a bunch of thieves and scammers. My acct was overdrawn and i put the money back into my acct bringing it back to the black that same day. FOUR DAYS LATER they hit my acct with an overdraft fee and when I called to get the fee removed they only refunded $17 of it. They shouldve refunded all of it as they never shouldve charged me in the 1st damn place! DONT USE THIS BANK THEY SUCK!!!!!

by Stacy Anderson
show more >>

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed