ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2024

1 stars based on 1284 reviews

Wells Fargo Review by Exchange Rate IQ

Overall rating
7.5 /10

With Wells Fargo ExpressSend, one can send minimum of $25 to 13 countries in online and offline mode. But before using its services, it is also necessary to know if you can trust its services or not? How much it charge for transferring fees and making profit? All these answers have been answered by the experts of Exchange Rate IQ who have provided an independent and unbiased review of Wells Fargo ExpressSend.

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Review of Wells Fargo :

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Wells Fargo ExpressSend Transfer Limit

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wells Fargo FAQ's

How can I make my account with Wells Fargo ExpressSend?

You can simply contact the customer service of Wells Fargo and ask them to create an account on your behalf. You can also provide your beneficiary’s details to the company so that you can process the money transfer faster.

Discuss this question

Can I send money to more than one beneficiary through Wells Fargo ExpressSend?

Yes. You can send money to more than one beneficiary through Wells Fargo International Money Transfer; however, you will need to open a separate Wells Fargo ExpressSend Service Agreement for it.

Discuss this question

Does Wells Fargo ExpressSend offer business transfers?

No, Wells Fargo does not offer business transfer, so an individual can only send funds to their family and friends through it.

Discuss this question

Alternatives to Wells Fargo

Wells Fargo User Reviews and Ratings

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How a bank operates without managers at…

Review published ago

How a bank operates without managers at customer service! Wells Fargo is becoming like a zoo. no at Wells Fargo knows what he is doing and no one at wells Fargo is regulated or supervised. itis just a jungle where the employees are doing what they please without control of managers. Notice do not waste your time requesting to speak to a manager, The managers do not exist any more.

by Shirley

How a bank operates without managers at…

Review published ago

How a bank operates without managers at customer service! Wells Fargo is becoming like a zoo. no at Wells Fargo knows what he is doing and no one at wells Fargo is regulated or supervised. itis just a jungle where the employees are doing what they please without control of managers. Notice do not waste your time requesting to speak to a manager, The managers do not exist any more.

by Shirley

2 days, 264 min wasting time, NO RESULTS!

Review published ago

My wire transfer from Wells Fargo to Citi Bank was inexplicably halted. I tried calling wire services six times, each time waiting over 40 minutes. Today, when I finally got through, the representative, Jasmin, hung up on me after I told her I had been waiting 44 minutes. Consequently, the money was deducted from my account, but the recipient company never received it! It's been two days, and I still haven't received an explanation. Every representative promises to investigate and call back, but they never do! Is this what you call customer care? How am I supposed to use your services? This is unacceptable!

by Veronica

2 days, 264 min wasting time, NO RESULTS!

Review published ago

My wire transfer from Wells Fargo to Citi Bank was inexplicably halted. I tried calling wire services six times, each time waiting over 40 minutes. Today, when I finally got through, the representative, Jasmin, hung up on me after I told her I had been waiting 44 minutes. Consequently, the money was deducted from my account, but the recipient company never received it! It's been two days, and I still haven't received an explanation. Every representative promises to investigate and call back, but they never do! Is this what you call customer care? How am I supposed to use your services? This is unacceptable!

by Veronica

The mobile app is not available for…

Review published ago

The mobile app is not available for Samsung S24 FE or from what I can tell from the review....its not available on Android. To add insult to injury - you can't transfer money from Wells Fargo to any Australian bank. We must be a 3rd world country or Wells Fargo is very parochial. Needless to say - my account will be closing shortly.

by Derek Hayashi

The mobile app is not available for…

Review published ago

The mobile app is not available for Samsung S24 FE or from what I can tell from the review....its not available on Android. To add insult to injury - you can't transfer money from Wells Fargo to any Australian bank. We must be a 3rd world country or Wells Fargo is very parochial. Needless to say - my account will be closing shortly.

by Derek Hayashi

I have been a credit card customer wit…

Review published ago

I have been a credit card customer with Wells Fargo for years. Pay on time, no late payments on my own ( glitch in system said I was late, but proof I wasn’t). In July 2024, had a severe accident and almost died. Was hospitalized for over a month. Came home to it burglarized, a vehicle in need of repair, mounting medical bills, no way to rehab or appts, unable to walk but a few steps. I applied for refi of my home through a company and was approved with a credit score of 744. No late payments or other issues noted. Was good enough for refi company but was told to finish a couple of repairs I had started before final appraisal could be completed and a final credit check. Told not to close any credit cards or have any downgraded. A couple of weeks ago, received notice that Wells Fargo was downgrading my credit. Late payments (which they admitted not my fault), high amounts on my credit cards. Well yes - had to buy materials to complete the repairs on house, trying to replace stolen items (ac window unit, clothes, pots/pans, almost all of my groceries, medications, tools, vehicle battery, bedding, towels and other things). No problem with the re fi bank - but problem with wf. I’m 71, failing health because unable to go to appointments or rehab, fiercely independent up til July. Wells Fargo doing this has destroyed me as the re fi was my last straw to be debt free with all of my cards paid off and enough money to live off of for the rest of my days with no more use for credit cards. But thanks to Wells Fargo, they became my last straw and have ruined the time I have left. Without my vehicle and far away from town, I’m cut off from medical access and medication as I used the card partly for my life saving meds. I appealed to the highest authority there and lost. Wells Fargo was the last of thinnest threads I was hanging onto. That thread quickly unraveling as all of this has been for nothing. My obituary will be sent to them. Should I live long enough to pay them off, I’ll never use them again

by Joyce F

I have been a credit card customer wit…

Review published ago

I have been a credit card customer with Wells Fargo for years. Pay on time, no late payments on my own ( glitch in system said I was late, but proof I wasn’t). In July 2024, had a severe accident and almost died. Was hospitalized for over a month. Came home to it burglarized, a vehicle in need of repair, mounting medical bills, no way to rehab or appts, unable to walk but a few steps. I applied for refi of my home through a company and was approved with a credit score of 744. No late payments or other issues noted. Was good enough for refi company but was told to finish a couple of repairs I had started before final appraisal could be completed and a final credit check. Told not to close any credit cards or have any downgraded. A couple of weeks ago, received notice that Wells Fargo was downgrading my credit. Late payments (which they admitted not my fault), high amounts on my credit cards. Well yes - had to buy materials to complete the repairs on house, trying to replace stolen items (ac window unit, clothes, pots/pans, almost all of my groceries, medications, tools, vehicle battery, bedding, towels and other things). No problem with the re fi bank - but problem with wf. I’m 71, failing health because unable to go to appointments or rehab, fiercely independent up til July. Wells Fargo doing this has destroyed me as the re fi was my last straw to be debt free with all of my cards paid off and enough money to live off of for the rest of my days with no more use for credit cards. But thanks to Wells Fargo, they became my last straw and have ruined the time I have left. Without my vehicle and far away from town, I’m cut off from medical access and medication as I used the card partly for my life saving meds. I appealed to the highest authority there and lost. Wells Fargo was the last of thinnest threads I was hanging onto. That thread quickly unraveling as all of this has been for nothing. My obituary will be sent to them. Should I live long enough to pay them off, I’ll never use them again

by Joyce F

They consistently flag any check I…

Review published ago

They consistently flag any check I deposit and I have to argue for it. It’s annoying and considering switching banks

by Gareth Powell

No Customer Loyalty or Preference

Review published ago

I’ve been banking with them for 10 years (2014) with no issues. I also have a fully paid off 5k credit card with them. I was denied for a personal loan rate check. Not even the real application, just the free “rate check”. Wow , very disappointing . After 10 years of being a customer I expected I could atleast get approved for a free “rate check”. It’s a crying shame

by Lauren Beneé

Fraudulent credit card charges…

Review published ago

Fraudulent credit card charges contaminated all my accounts. WF has been a BIG part of the problem in trying to get things resolved. I'm closing all accounts!

by Nancy

On the morning of 11/12/24

Review published ago

On the morning of 11/12/24, I was sitting in the lobby of the Florence Mall bank, wait for a friend to conduct business. During that time, I observed Matthew Herod, the branch manager. I find it difficult to express how impress I was by his actions. He was constantly engaging customers, assisting with scheduling, answering question, assisting employees, etc. I even saw him sweep up tracked-in dirt from the lobby floor. He was kind and took whatever time needed to help. It was apparent that he enjoys and takes pride in his job.

by Bobby Daniels

Needing a CD cancelled no one at Wells will help me.

Review published ago

I am now on my second year in trying to cancel a CD with Wells Fargo. Last year during the grace period my wife went to the Wells branch at Regency in Omaha sat down with a banker that said they were having difficulty locating the account and Wells would follow up within the grace period so we could move the cancellation forward. Wells didn’t get back to us until after the grace period so would not return the money without a penalty fee. Does that seem fair that my wife drove to your branch and sat down with a banker expressing her desire to cancel the CD and because your banker had an issue pulling up the account that somehow has become my issue and I would be charged a penalty because you didn’t get back to me during the grace period….fast forward to today, now the grace period has come around again. I called Wells today expressing my desired to cancel my CD. I first talked to a Rick and then escalated to Scott who stated he could not help me and go to a branch. The grace period ends December 5 and I want my CD canceled and my money returned to my savings account. Where Wells took it from originally. My daughter is getting married and I need access to my funds. Why is Wells bouncing me back and forth telling me to go to a branch and then the branch cannot help us.

by Mark Jurek

Not the kind of bank anyone wants

Review published ago

If you would like to be in an abusive relationship with a bank, you should try Wells Fargo.

by Michael

Rude and not at all helpful customer…

Review published ago

Rude and not at all helpful customer service personnel!!

by Melanie Nunya

Wells should be your last option.

Review published ago

The ONLY think Wells Fargo is good at is coming up with new, additional fees to charge people stupid enough to trust Wells Fargo with their money. WHY would you have your money in a bank that uses it to generate money for themselves with NO incentive for you (interest)? I only went with Wells because I lived in a location where that was the only viable option. In the 15 years I banked there I maybe earned $2.00 in interest on my savings because their interest rate is so incredibly low. I also spend hundreds in sneaky fees they constantly add for the honor of letting them use your money (ever find yourself at an event and are forced to get money from an ATM? Outrageous fees, then Wells charges you even more fees). I pulled all my money out of Wells and put it in another bank's high interest savings and made almost $400 in interest in two months. I actually can't believe Wells Fargo is even a thing. Crooks.

by Dave Dukart

A couple of months ago I was victim of…

Review published ago

A couple of months ago I was victim of a scam. Unfortunately I gave my credit card info, but in the same call with the vendor I said that I wanted to cancel everything. The same day I report my card and I got a new one. A month later it appears a charge from the same vendor and after fighting with the bank and sent proofs that I didn’t receive any service, they still say that the charge was made and there is nothing that they can do. The are a complete incompetents to solve a dispute even with proofs. I will cancel my card ASAP.

by Suiza

Worst bank ever

Review published ago

Worst bank ever They posted a payment for my mortgage even though I have enough money they keep on reversing the payment.

by jude jean

Wells Fargo Vice President arrested for…

Review published ago

Wells Fargo Vice President arrested for allegedly urinating on woman on flight according to the Washington Post. Beware of Wells Fargo, he pisses on people and close the customers' accounts without explanation, The CEO should be fired. Since the Recent CEO took office, Wells Fargo start going down the hill. to reduce his expenses, this bank fired the customer service and hired a contractor ECMO for the customer service and closed the branches. And now Wells Fargo is closing the customers' accounts because he does not have customer service enough to deal with all the existing accounts. Wells Fargo went out of control to a degree of pissing on the peoples. this is how the new Wells Fargo is operating until the CEO is replaced. Read the news New about the urination of Wells Fargo in New York Post: Wells Fargo VP fired, arrested for allegedly urinating on a 72-year-old woman on flight

by E.R.

Great Experience

Review published ago

Hello everyone. We would like to describe and share our experience in the Wells Fargo Bank branch on 2140 Town Center Plaza. We highly recommend to visit Wells Fargo Bank and get the best promotions from Mr. Reginal Prasad. We are sure that Mr. Prasad will very popularly and clearly explain anything you want to know. Also, he will interest you in some financial issues which can help you in the future. It was just a miracle that we found such a great person. He is a very nice and polite clerk who does his job with a high professional knowledge. In a short time, Mr. Prasad very kindly explained to us some very important details while opening a Checking account. And only thanks to him, my wife and I opened new Checking accounts in Wells Fargo Bank. It is a great regret that there are not many people who treat their responsibilities with love and respect, like Mr. Prasad do. We are strongly convinced that only thanks to the people like Mr. Prasad, companies have tremendous success and prosperity in their business. Without a shadow of a doubt, Mr. Prasad deserves a raise and promotions in his career. He definitely deserves it. We will be happy to introduce and recommend Mr. Reginal Prasad to our family members and friends as the best worker in this field. Thank you so much for making the right choice in hiring employees for your business. All the best to you. Sincerely, Vadim Sukhanov and Yelena Silkina

by Vadlen Vadlenov

I went to Wells Fargo Rolling Hills…

Review published ago

I went to Wells Fargo Rolling Hills Estates 90274 to set up an account, I waited for 1 hour, the person who treated me, Kim Willson, had a bad attitude from the beginning in her expressions and not wanting to help customers. I asked to see the manager the first thing he told me to shut up because he was going to listen to his employee then he didn't give any importance to what happened terrible that we who have accounts in the bank are not treated in a dignified manner

by Julio Cesar

Way horrible they screwed me over

Review published ago

Way horrible they screwed me over. The lady was awful.

by Lindsey Huggins

Terrible interest rates & terrible service closing the account

Review published ago

Terrible interest rates was the main reason for me helping my refugee friends to move to a new bank-away from Wells Fargo. I was helping them transfer money to their new bank, but it sent up a fraud alert. I understand why that would happen; it's a good protection. However, when we went in to the Omaha, NE 52nd & Ames branch, to unfreeze her account so we could transfer the money, the banker, Jamal, tried to talk my friend into staying there, wasted a lot of time, kept saying this was all very suspicious, making us feel like we were criminals. He called someone and as the BANKER, he even had to wait to be connected to various people. He didn't appear to really know what he was doing and ultimately did not help us. We went to another branch and after some lengthy phone calls and two visits, we finally got the needed help to resolve the issue. I would never recommend Wells Fargo to anyone.

by Bev H

Tried to switch our checking account to…

Review published ago

Tried to switch our checking account to a no-frills version. Multiple phone calls - the answer is "make an appointment". So we go and no one speaks English. make another appointment - 20 days out. Why can;t I just pick up the phone and speak to someone?

by Healthy Dad
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Compare Wells Fargo With Other Money Transfer Companies

Wells Fargo Company & Contact Info

Address:- San Francisco, California, United States
Email:- [email protected]
Phone:- 1-800-556-0605
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