ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2021

1 stars based on 476 reviews

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Wells Fargo Review by Exchange Rate IQ

Overall rating
7.5 /10

With Wells Fargo ExpressSend, one can send minimum of $25 to 13 countries in online and offline mode. But before using its services, it is also necessary to know if you can trust its services or not? How much it charge for transferring fees and making profit? All these answers have been answered by the experts of Exchange Rate IQ who have provided an independent and unbiased review of Wells Fargo ExpressSend.

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Review of Wells Fargo :

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Wells Fargo ExpressSend Transfer Limit

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

Wells Fargo Exchange Rate

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wells Fargo FAQ's

How can I make my account with Wells Fargo ExpressSend?

You can simply contact the customer service of Wells Fargo and ask them to create an account on your behalf. You can also provide your beneficiary’s details to the company so that you can process the money transfer faster.

Discuss this question

Can I send money to more than one beneficiary through Wells Fargo ExpressSend?

Yes. You can send money to more than one beneficiary through Wells Fargo International Money Transfer; however, you will need to open a separate Wells Fargo ExpressSend Service Agreement for it.

Discuss this question

Does Wells Fargo ExpressSend offer business transfers?

No, Wells Fargo does not offer business transfer, so an individual can only send funds to their family and friends through it.

Discuss this question

Alternatives to Wells Fargo

Wells Fargo User Reviews and Ratings

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Wellsfargo closed my credit card account and lie about it

Review published ago

I just get a letter that my credit card was closed because of negative remarks from Transunioun credit bureau . This is a lie, I think it is because I have not used by card for 6 month, they have ridiculous high interest rates.When I apply for this account over 5 years ago I had worse credit. I am almost at 700 now which is pretty good. I just don't know why lie about it. I am also glad they did though, I just got approved by discovery 😀.

by Sumina

Wellsfargo closed my credit card account and lie about it

Review published ago

I just get a letter that my credit card was closed because of negative remarks from Transunioun credit bureau . This is a lie, I think it is because I have not used by card for 6 month, they have ridiculous high interest rates.When I apply for this account over 5 years ago I had worse credit. I am almost at 700 now which is pretty good. I just don't know why lie about it. I am also glad they did though, I just got approved by discovery 😀.

by Sumina

If I could leave less than one star I…

Review published ago

If I could leave less than one star I would. This bank has horrible customer service! I called them to discuss a late fee that was applied to my credit card account. I always pay on time and more than the minimum due. I was unaware that my check was lost and never credited to my account until I received a letter about the “late” payment. I checked and found that the check Had never cleared my account. I immediately sent in another payment to them. When I spike with the customer service rep, it sounded as if she was reading a script and denied waiving the late fee as my payment was too late. There was no consideration given to the fact that my account has never been late! She then told me she would escalate this to someone who could possibly help. All she did was pass me on to another customer service rep so I had to repeat the whole scenario again! I finally ended the nonproductive conversation as the $27.00 late fee is more important than customer relations. Use any bank but thus one. Terrible non- customer service.

by Sally Porter

If I could leave less than one star I…

Review published ago

If I could leave less than one star I would. This bank has horrible customer service! I called them to discuss a late fee that was applied to my credit card account. I always pay on time and more than the minimum due. I was unaware that my check was lost and never credited to my account until I received a letter about the “late” payment. I checked and found that the check Had never cleared my account. I immediately sent in another payment to them. When I spike with the customer service rep, it sounded as if she was reading a script and denied waiving the late fee as my payment was too late. There was no consideration given to the fact that my account has never been late! She then told me she would escalate this to someone who could possibly help. All she did was pass me on to another customer service rep so I had to repeat the whole scenario again! I finally ended the nonproductive conversation as the $27.00 late fee is more important than customer relations. Use any bank but thus one. Terrible non- customer service.

by Sally Porter

Rent-A-Wreck of New Jersey…

Review published ago

Rent-A-Wreck of New Jersey (Hackettstown & Chester, etc.) are scammers. They charged us over $500 for mileage before we took out the rental truck and promised us free miles. After we returned the rental truck without any damage, they fraudulently recharged us over $500, then deceitfully deducted some free miles. When we disputed the charges, Rent-A-Wreck generated another invoice fraudulently altering the billing information, falsely accusing us of causing damage on the rental vehicle which is not shown on the return receipt after we dropped off the rental truck. Scammers, Liars!!

by rosden

Rent-A-Wreck of New Jersey…

Review published ago

Rent-A-Wreck of New Jersey (Hackettstown & Chester, etc.) are scammers. They charged us over $500 for mileage before we took out the rental truck and promised us free miles. After we returned the rental truck without any damage, they fraudulently recharged us over $500, then deceitfully deducted some free miles. When we disputed the charges, Rent-A-Wreck generated another invoice fraudulently altering the billing information, falsely accusing us of causing damage on the rental vehicle which is not shown on the return receipt after we dropped off the rental truck. Scammers, Liars!!

by rosden

Wells Fargo has just related to me that…

Review published ago

Wells Fargo has just related to me that fraud is o.k. They accepted a delivery receipt with my name signed to it that I did not sign....and its o.k. My signature is on file at Wells Fargo. A bank that thinks fraud is o.k. is beyond scary. If your money is in this bank be very afraid and DO NOT use their credit cards as there is no consumer protection!!! Any signature will do according to them.

by Sharon

Wells Fargo has just related to me that…

Review published ago

Wells Fargo has just related to me that fraud is o.k. They accepted a delivery receipt with my name signed to it that I did not sign....and its o.k. My signature is on file at Wells Fargo. A bank that thinks fraud is o.k. is beyond scary. If your money is in this bank be very afraid and DO NOT use their credit cards as there is no consumer protection!!! Any signature will do according to them.

by Sharon

This has to be worst Bank on Earth for…

Review published ago

This has to be worst Bank on Earth for Months I was Told they would reimburse me for what a Faulty Mechanic caused on my Truck I was told to get Estimates Take Pictures , take Truck to Second Mechanic get it Diagnosed, get Board I need for Repairs they can go after the Mechanic for the additional cost when that was a Total lie & after reviewing the Calls I was told you were right we have to fix this , now they are not Honoring anything , so do not trust this Bank run when you see there Banks , Trying another Bank anyone but not Wells Fargo..I am dishoning them , we are breaking up..I lost 300.00 you lost a Customer or 5 years ..

by Johnny Patrick

Was with this place for over 10 years. So glad I dumped them

Review published ago

Was with this place for over 10 years. So glad I moved on!! Always changing the rules so they can get extra fee's out of you. I can't even imagine being a person with limited resources and trying to bank here.

by Chris Williams

very difficult to transfer out money

Review published ago

I applied a checking account around 10 month ago; it was always difficult to transfer money out. Since last month, I have total $42,000, my account was inactive!

by Tina

Their mortgage brokers coach buyers on…

Review published ago

Their mortgage brokers coach buyers on how to devalue a property by uploading an inspection report so Wells Fargo can then issue a denial or condition of loan to fix or credit repairs even if they are bogus. Beware buyer can then cancel the contract even if its beyond the inspection period. If you are seller or listing broker do not accept Wells Fargo pre-approvals. Shady

by paul blasko

WELL FARGO BANK etc.

Review published ago

WELL FARGO BANK etc....Once again is up to their ILLEGAL PRACTICES ...And the E.O (executive office) #KNOWS THIS!!! Customer Service is at it worst ..Not everyone, you have to find the rights representative EXECUTIVE OFFICE..doesn't seem to care..... #Well Fargo Bank..Terrible

by jarpent “jarpent” jarpent

3 billion dollar fine and still…

Review published ago

3 billion dollar fine and still continue to treat customers as the enemy. Trying to refinance my mortgage with another company and they are using stall tactics on release of my mortgage information Disgusting!!! Should not be in business

by Leonard Terlaga

Wells fargo is a scam through and…

Review published ago

Wells fargo is a scam through and through. They pushed a horrible "secured credit card" on us, lied about how it works, and then held our money hostage. DO. NOT. USE. I would recommend something in the direction of the future of banking like brex.

by Dr. Serrick

WFB Banker name Jason Positive Feedback!

Review published ago

Good afternoon to everyone that work for the WFB Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very wonderful day at work ok smile. In ending I want to tell all of yous that the WFB Banker name Jason was so very very Professional Helpful and very Caring when I called him about a Debit Card problem that yes he resolved very quickly and I was very Happy and Glad to know what my WFB Checking Account status was ok smile.Last of all I say that WFB Banker name Jason has very very very very Excellent Communicatio Skills and he knows and loves his job so very much too ok smile. Finally he is always such a very Positive Role Model for all young and old workers that work as a WFB Banker ok smile. Now last of all to all of yous from me please have a very wonderful day at work ok take care smile. Sincerely, Morris W Conway Jr

by Morris W Conway Jr

Lena Tolla / Clementa Ogewonyi - Dba scam

Review published ago

Hi, same thing happened to me. A so called "Lena Tolla" contacted me on Dba with regards to the laptop I had for sale. Then she asked for my email address and sent me the following email: "Jeg har tjekket GLS hjemmeside (send.gls.dk) og det viser 310 kr eller PostNord 250kr. Jeg er ok med prisen, og jeg vil tilføje det til dit honorar også omfatte de ekstra penge kompensere dig for din indsats går på posthuset for at sende pakken. Disse er de oplysninger, du har brug for; Navn: Clementa Ogewonyi Adresse: - Via Gioacchino Rossini 8, 25047, Darfo Boario BS, Italien Jeg forventer dine bankoplysninger og samlede omkostninger, så jeg foretage betalingen. Dbh Lena" Stay away from the scammer. Or for the fun of it,do the the same as me, keep on writing and wasting her time. :-D

by Herve MAILLARD

Good service

Review published ago

Good service

by Tracy Carter

Der var en Lena Tolla som kontaktede…

Review published ago

Der var en Lena Tolla som kontaktede mig på dba omkring min IPhone. Hun havde ikke mulighed for at hente den og det var en gave til hendes datter, så tusind tak for anmeldelserne herinde omkring wellsfrago og Clementa Ogewonyi, for jeg var også lige ved at hoppe i med begge ben! Men nåede heldigvis aldrig at sende pakken! Pas på

by Ann nielsen

I have had several accounts with…

Review published ago

I have had several accounts with various banks and credit cards and Wells Fargo is by the far the worst. Compared to other banks like Capital One, they are not user-friendly at all. Capital One allows you to cancel payments and immediately gives you your points/cash back. Wells Fargo does not let you stop online payments once requested (even if it was an accident), and you have to wait at least a month to get your rewards. Even then, you are only allowed to spend your rewards in $25 increments, which is absurd. Capital One allows you to use your cash back in any amount. After this next bill, I will be cancelling my Wells Fargo account.

by Jennifer Garrett

Who is the customer here?

Review published ago

I have been a customer for several years. I have put up with abuse, lack of customer service, and no form of customer response. Everytime I run into a problem Wells Fargo leaves me out in the rain without resolution. Time to move on to a new bank. If you have a Wells Fargo account, get out. Today I called Wells Fargo (WF) to complain about a checking account issue I thought was resolved 3 months ago. The recording came on that said "we are receiving an unusually high number of calls". This is BS and a very deceiving voice mail. WF always receives a high number of calls because as a customer for 10+ years, I know that WF always has this same recording on--but never adds enough personnel to service their customer base. Simply put, WF has the attitude that customers can wait till WF has the time to answer their phones. I started calling at 1pm PST and was on hold for 48 mins then disconnnected. Called back waited 30 mins for someone to answer--transferred three times and disconnected. Called back and this time gave the rep my number to call me back if we became disconnected. Was transferred again 3 times then "put on a brief hold" 45 mins later, someone answered and told me I was transferred to the wrong dept. She transferred me again--call was disconnected--no one called back. At 4:48pm I called back waited 20 minutes for someone to answer. I was very upset with having to listen while on hold to a WF voice telling me how cusotmer service is their main priority--not my experience and so far from the truth. Then while on hold the phone began to ring, leading me to believe a person would finally answer. NOT! I received a voice mail that said the dept was closed leave a message. REALLY? I am so over this. Moving my business to the credit union.

by Becky Hunter

If you like Banks that STEAL from you…

Review published ago

If you like Banks that STEAL from you and are completely unreliable than Wells Fargo is the bank for you. They are completely unsecure and allow others to steal from you with impunity. Transactions occurred when I was not even CLOSE to where they apparently took place and WF did NOTHING about it. Oh and customer service is beyond awful. They once refused to answer my questions because I "had the address on my account wrong." The reason they gave me for it being wrong....get this, because I said "APARTMENT #" instead of "UNIT #". Literally that was it! Nevermind last digits of social or anything else. There is something fundamentally broken with this bank. I've been a customer for so long and it's not easy to change when you have everything linked to the account but they have pushed me into finally taking action.

by Karim Henien

Kept giving us the runaround

Review published ago

They keep giving us the run around! Say we need to fix the license plates when for months we have been discussing a mileage issue. It is fixed now. Working on this since September! Still not giving us the full truth and giving us the run around! Will NEVER finance with Wells Fargo again! Probably stuck with our vehicle because they won’t do anything about it even when the paperwork has reached them! I just spoke to the titling department and there was a gentlemen who helped with the situation. I will still wait to see how things go. He did put in a complaint for us about the whole situation. I hope this gets resolved and if it does then I will give another star. However, we will not go with Wells Fargo ever again. Update they gave us the runaround again. Feeling frustrated and now our nearest BMV is having staffing issues. Hope this gets resolved soon!

by Kelsey Salimi

Wells fargo is the worst bank they just…

Review published ago

Wells fargo is the worst bank they just take money out of people accounts I want my direct deposit pulled from this bank actually I would like to speak to the Person who over Wells Fargo they would throw charges on you days later and take your money leave account in the negative right after you took it out the negative I dont only want to write this review I would like to report them been a customer since 2015 and they have some very very rude customer service representative Im so tired but all my taxes direct deposit and funds comes to this account I have to switch things around

by Teresia Wade
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Wells Fargo Company & Contact Info

Address:- San Francisco, California, United States
Email:- [email protected]
Phone:- 1-800-556-0605
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