ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2021

1 stars based on 525 reviews

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Wells Fargo Review by Exchange Rate IQ

Overall rating
7.5 /10

With Wells Fargo ExpressSend, one can send minimum of $25 to 13 countries in online and offline mode. But before using its services, it is also necessary to know if you can trust its services or not? How much it charge for transferring fees and making profit? All these answers have been answered by the experts of Exchange Rate IQ who have provided an independent and unbiased review of Wells Fargo ExpressSend.

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Review of Wells Fargo :

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Wells Fargo ExpressSend Transfer Limit

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

Wells Fargo Exchange Rate

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wells Fargo FAQ's

How can I make my account with Wells Fargo ExpressSend?

You can simply contact the customer service of Wells Fargo and ask them to create an account on your behalf. You can also provide your beneficiary’s details to the company so that you can process the money transfer faster.

Discuss this question

Can I send money to more than one beneficiary through Wells Fargo ExpressSend?

Yes. You can send money to more than one beneficiary through Wells Fargo International Money Transfer; however, you will need to open a separate Wells Fargo ExpressSend Service Agreement for it.

Discuss this question

Does Wells Fargo ExpressSend offer business transfers?

No, Wells Fargo does not offer business transfer, so an individual can only send funds to their family and friends through it.

Discuss this question

Alternatives to Wells Fargo

Wells Fargo User Reviews and Ratings

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Completely incompetent

Review published ago

I've been trying to refinance for almost 3 months now. On day two of the process I informed my mortgage consultant the law office / title provider that I chose. Today almost 3 months later I'm being told that my refinance is going to have to be delayed another week or two because of this "change" i.e. me wanting to use my title provider that I chose two days after I started this process. I will never ever use Wells Fargo for any type of loan or banking in the future. My original loan with a small company was so smooth and flawless I had no idea what I was in for with Wells Fargo. Do yourself a favor and go with a smaller bank when getting a home loan or refinancing. They may end up selling your mortgage to a bigger company like Wells Fargo but throughout the process you will get much better customer service. People who actually remember what you say or email and care about what you say to them so you're not repeating yourself many many times and also having to fill out the same form many times. A mega bank like Wells Fargo is trying assist too many customers that you almost can't blame the multiple people they put in charge of your process. You are just a number, you are not a person.

by Kimberly

Completely incompetent

Review published ago

I've been trying to refinance for almost 3 months now. On day two of the process I informed my mortgage consultant the law office / title provider that I chose. Today almost 3 months later I'm being told that my refinance is going to have to be delayed another week or two because of this "change" i.e. me wanting to use my title provider that I chose two days after I started this process. I will never ever use Wells Fargo for any type of loan or banking in the future. My original loan with a small company was so smooth and flawless I had no idea what I was in for with Wells Fargo. Do yourself a favor and go with a smaller bank when getting a home loan or refinancing. They may end up selling your mortgage to a bigger company like Wells Fargo but throughout the process you will get much better customer service. People who actually remember what you say or email and care about what you say to them so you're not repeating yourself many many times and also having to fill out the same form many times. A mega bank like Wells Fargo is trying assist too many customers that you almost can't blame the multiple people they put in charge of your process. You are just a number, you are not a person.

by Kimberly

Lazy and incompetent

Review published ago

I was a victim of scammers on July 2nd. I called the bank immediately to stop transaction and open a case. In ten business days I called to ask how things are and was told that the case never was open. They open it then. Of course, they didn’t find anything it was too late. I called to their case department and after 30 minutes of waiting, they just hanged up on me. Incredibly lazy and incompetent.

by Galina Zivoluba

Lazy and incompetent

Review published ago

I was a victim of scammers on July 2nd. I called the bank immediately to stop transaction and open a case. In ten business days I called to ask how things are and was told that the case never was open. They open it then. Of course, they didn’t find anything it was too late. I called to their case department and after 30 minutes of waiting, they just hanged up on me. Incredibly lazy and incompetent.

by Galina Zivoluba

Never Do Business with Wells Fargo

Review published ago

Went into the Palmdale, CA. Branch to open a Estate account for my father who passed away. Gave the representative my Letter of Administration from the Riverside Courts, my father's death certificate and my ID....and he stated he need a court order and that he couldn't open up an estate account. The Letter of Administration is the Court Order! I just looked at him stood up out of my chair and said this is why I have never and will never do business with Wells Fargo! and walked out. I had no issues with Chase, Union Bank and Northrup Grumman Federal Credit Union. Even the representatives from each of those banks were scratching their heads on the idiocy of Wells Fargo. Not sure what their teaching their account representatives, but I'm guessing they don't have law degrees and how to recognize an official court document.

by Brian Rhodes

Never Do Business with Wells Fargo

Review published ago

Went into the Palmdale, CA. Branch to open a Estate account for my father who passed away. Gave the representative my Letter of Administration from the Riverside Courts, my father's death certificate and my ID....and he stated he need a court order and that he couldn't open up an estate account. The Letter of Administration is the Court Order! I just looked at him stood up out of my chair and said this is why I have never and will never do business with Wells Fargo! and walked out. I had no issues with Chase, Union Bank and Northrup Grumman Federal Credit Union. Even the representatives from each of those banks were scratching their heads on the idiocy of Wells Fargo. Not sure what their teaching their account representatives, but I'm guessing they don't have law degrees and how to recognize an official court document.

by Brian Rhodes

Horrible Customer Service

Review published ago

Customer service on the phone and in branch sucks! Went there to open a simple business account for my LLC and the process was so over drawn and got the run arounds. Took my same business info to PNC, Chase and US Bank and opened business accounts in minutes.

by Monica

Horrible Customer Service

Review published ago

Customer service on the phone and in branch sucks! Went there to open a simple business account for my LLC and the process was so over drawn and got the run arounds. Took my same business info to PNC, Chase and US Bank and opened business accounts in minutes.

by Monica

Horrible Customer Service

Review published ago

This bank's customer service is absolutely horrible. They will lie to you and then will hang up on you if you get any kind of attitude with them, however warrented, because its clearly their fault. They have NO temp card until yours arrives and that ALWAYS gets lost. It has been 3 weeks and still no card. I'm a Business and need, as do all businesses, access to my funds. 3 weeks is unacceptable! No resolutions. Only apologies.

by Michael Godfrey

F$ck Wells Fargo. Crappy ass bank

Review published ago

Opened a credit card account in 2017 and have had a literal perfect payment history and pay this card down or off regularly. So I applied for another card with zero interest and $200 cash back when you spend $1000 in first three months. They F$cking denied me with the excuses that my average daily balance in My account was low. So I make the choice to pay off or down my cards monthly and get penalized for it but yet never missed a payment on any cards. Always pay them off or down and they denied me. So you know what Wells Fargo. Go f$ck yourself. I will use my other cards after I pay off the little $400 I owe you now and stop using your pathetic excuse for a card anymore. F$ck you Wells Fargo

by Scott McManus

Wells Fargo’s Incompetence

Review published ago

My mother has had the worst experience with Wells Fargo in dealing with her Mortgage. My Mom always has at least 2 months worth of her mortgage in her checking account but Wells Fargo incompetent staff always withdraw from her savings. This year alone she has dealt with the mishap four times. I will help her find another bank that is more competent in withdrawing from the correct account every month. This bank needs to just shut down. My husband works for an oil and gas company and suddenly Wells Fargo can no longer service the employees’ 401(k) needs. WHAT THE HELL IS GOING ON?! What kind of f’ing racket is Wells Fargo running?! This has to stop. If you can’t stomp with the big boys then you might as well close your doors for good and let the other banks step in. I’m so SICK AND TIRED going into a Wells Fargo and helping my Mom put out fires that Wells Fargo made. Again, I will try to find another bank for her so she can sleep soundly again at night. I talked to someone today (case# 41054804) and supposedly everything is ok. Yeah it’s ok for now until the next month comes and we’re back to the BS again. Well I won’t wait for that. Hopefully my Mom will get another bank to help her out.

by customer

WANT ACCESS TO YOUR MONEY ???? THEN DO NOT BANK WITH WELLS FARGO ESPECIALLY IF YOU ARE IN BUSINESS OR ARE ABOUT TO GO INTO BUSINESS

Review published ago

Where do I start - long story short - opened up a business account took all my UK ID and opened the account - put nearly 2m through in last few months, unbeknown we had a limit on monthly transfers which we went into in first 2 weeks, told I could only increase limits if I went into a branch - bit difficult when you are based in the UK. Spent over 8 hours on the phone over 4 days trying to resolve with no joy, finally told business sector had a department that can add a signatory providing I supplied all relevant info via FAX who could then go into a branch to raise the transfer limit - who in 2021 uses fax !!!!! Told the department handles business from all over the world with CEO's based all over the world and would be done in 15 Minutes. Put my OPs Director on a plane (Don't ask) to get to the nearest Wells Fargo only to be told 5 hours later that my Driving Licence and Passport was not acceptable ID !!!!!!!!!!! it was good enough to open the account with - This bank and it systems and the uneducated and thick as a doorpost staff are next to useless and have no answer as to how I can access my money - what a bunch of F--k--g backward illiterate automatons who if being paid a dime over a dollar are being paid too much. This Bank could not organise a P--s up in Brewery let alone be trusted to look after its customers money - If you are in business or thinking of starting a business either change banks or better still AVOID AT ALL COSTS. Had I not come up with a solution of my own my business would have collapsed by this Friday - As we say in the UK a complete bunch of DEADHEADS from the call centre staff to the prats in the so called management teams - they are all completely useless Sent all relevant info

by Jef Towers

I had to use the restroom very bad

Review published ago

I had to use the restroom very bad. After waiting for a long time fir a rep, I asked where the restrooms were, I was told they did not have bathrooms.

by Brooke Gladden

I have been a customer of Wells Fargo…

Review published ago

I have been a customer of Wells Fargo Bank for over 30 years, and the service keeps getting worse every year. I went to the branch in 6961 El Camino Real Carlsbad, CA 92009, the Banker name is Michael. After spending a few moments with me, and before I had all my questions answered, he Direct me to go online and ha said he needs to help somebody else. There was nobody else to help. There were no customers was waiting. This is no way to treat a customer who was with Wells Fargo for 30 years.

by Sam

Worse Bank on the Planet I have paid…

Review published ago

Worse Bank on the Planet I have paid back over a 1 Million dollars in Loans to this Bank. And hundred Thousand dollars on Loans on Income property that I had purchased over the years . My credit is 850. And Wells Fargo Turned me down on a loan that I have 10 times the amount of money in the bank to pay for the loan .. .Also the loan I'm asking for is over $300.00 a month cheaper than the loan I have now and have been paying for over 14 years with NO LATE PAYMENT What a shame on Wells F....Up . Thank you for reading my review There are many people in my situation. Great Credit 850 50 years of great credit Never default on a loan And is self made . And the Bank refuses to give me a loan. Please stay safe .

by Ronald Pizzella

Gun Florén - No go.

Review published ago

Lad vær med at handle med en der hedder Gun Florén.

by Morten Poulsen

Quick and easy experience

Review published ago

Quick and easy experience. Made a business checking account here recently. Entire thing was done in less than an hour, they had all the documentation needed listed online, was expecting it to be far longer though I was practically in and out :)

by William Nelson

Screw you Wells Fargo

Review published ago

Screw you Wells Fargo! I have an appointment to get our house painted the end of this month and he planned on using my Wells Fargo Home Services Credit Card like I’ve done in the past with other home improvements. I just read that Wells Fargo is discontinuing that credit program and is shutting down all accounts. This will also affect my credit score since I will now have less available credit. After years of scams, fake accounts, bad decisions, and just plain incompetence…..you are hurting and taking away from your customers (real customers) because you can’t get your crap together. Your bank is a damn joke! Thanks for screwing up another great program. I’m sure all your corporate folks will get bonuses this year, but us little folks get screwed in the end. You all are freakin pathetic A holes!

by k. g.

Bought family house back in 2008

Review published ago

Bought family house back in 2008, also bought at least a car or two. Loan officer absolutely loved me. Young guy with a great score. She had hit the jackpot. Signed me up for the Platinum plan and all the stupid perks. Anyway after I read through everything I realized I didn’t need any of that crap. It is just how they upsell young stupid guys. Anyway everything seemed to go pretty good with the bank for the most part. 12 years had gone buy and no real problems, but then COVID hit. A couple weeks later my hours got cut and money got tight. I called my banker and asked if we might be able to qualify for the COVID relief I had been reading about. She told me that I could just do a forbearance for a spell and if I needed more at the end we could do it one more time. We filled out all the paperwork, shook hands and I didn’t put anymore thought into it. Well I’m not sure what happened between paperwork, a handshake & 4 months later but everything changed, somewhere between pen to paper, hand to hand shank and an ass smack, Wells Fargo decided to sell my mortgage to the most bush league, dishonest, Jesus jammy wearing jamokes I’ve ever done business with. You may know them as Select Porfolio Services or (SPS) or just Fast Brigham. Anyway this is how Wells Fargo’s Utah’s branch work. First off They claimed that they sent paperwork to me at a wrong address (same address as the house) and by the time they called us, they said we were foreclosing on us. They claimed that they didn’t have to honor Wells Fargo’s forbearance and if we would like a loan modification the payments would be $2000 a month and they needed a response by the 21 of July. At this point I figured I would calm down and write an appeal about the outlandish payment. I was told that they would get back to me with in the week. Well guess what… We were not.. Upon calling they still hadn’t reviewed our appeal and said that they didn’t want to resubmit it because it would just prolong it longer. Please let us know if we have any hope of keeping our home and thank you for your time.

by Aaron Hood

Not even worth one star

Review published ago

Not even worth one star. Worst bank EVER. Charge you $400 to transfer balance from a card. Takes TEN days, and it's from a Wells Fargo account, to a Wells Fargo account. Worst bankers on the face of the earth. Can't get my product I'm trying to buy. Criminals. If I could fly a plane around saying don't bank here - I would.

by Darrell

Svindel

Review published ago

Nåede ikke at se jeres anmeldelser , så har lige mistet en iPhone til Gun Floren, jeg føler mig seriøt dum :( men de mails fra banken virkede troværdige

by Nicolai Pedersen

I hate to put even 1 star

Review published ago

I hate to put even 1 star. Horrible customer service with a silly employees who never see or can't find and can never help to fix the problem. First thing I will do once I will return to the states I will close my account with this horrible service they provide. Scammers and fraud bank!!! Shame on Wells Fargo bank.

by Mary

Jeg var også lige ved at hoppe i med…

Review published ago

Jeg var også lige ved at hoppe i med begge ben, føler mig helt dum nu... Hun hedder nu Char O på DBA, men profilen er blevet anmeldt for svindel, kan jeg se.

by Ditte Poulsen

Scammers,

Review published ago

Scammers, I have been on the phone for 2 hours, re-routed to 4 different “representatives”. Terrible customer service. My IRA is locked in a saving account with interest rate of 0.02 for 12 years. They keep saying they can’t see the account even though it is accessible online, but I can’t change my investment selection. Physical Wells Fargo bank customer service is no better.

by Moe A
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Compare Wells Fargo With Other Money Transfer Companies

Wells Fargo Company & Contact Info

Address:- San Francisco, California, United States
Email:- [email protected]
Phone:- 1-800-556-0605
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