Wellsfargo Reviews

All the useful information that you need to know before sending money with Wellsfargo!

1 stars based on 61 reviews

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Overview

Wells Fargo is an American international banking and financial services holding company headquartered in San Francisco, California.It is an economical, convenient, and dependable way to send money online. Benefits of Wells Fargo:
  • Great remittance network
  • Provides outstanding services

Coverage: How many Countries & Currencies does Wellsfargo support?

Wellsfargo User Reviews and Ratings

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Lack of personalised response

Review published ago

I have been trying to deal with Wells Fargo over their email support. It all seems to be stock answers, but nobody actually reads your email and addresses the issues. I also wrote a formal letter to the bank, asking for a response, which I never received. They said that they didn't receive my documents that I sent via registered post. However, they closed my account as requested in my letter. The problem was lack of communication from the bank as requested formally in my letter, and also in many emails on the bank site.

by Judi

Lack of personalised response

Review published ago

I have been trying to deal with Wells Fargo over their email support. It all seems to be stock answers, but nobody actually reads your email and addresses the issues. I also wrote a formal letter to the bank, asking for a response, which I never received. They said that they didn't receive my documents that I sent via registered post. However, they closed my account as requested in my letter. The problem was lack of communication from the bank as requested formally in my letter, and also in many emails on the bank site.

by Judi

WELL I had to pick a random location…

Review published ago

WELL I had to pick a random location because I don’t know the location of the claims department that I called. So long story short Amazon.com incorrectly charged my account and put me in a bind and I read the reviews for Wells Fargo’s claims department and they were pretty bad so I called them with the expectation of being treated bad, case. And point, you should never judge anyone by someone else’s opinion. I do not know the gentleman‘s last name or what state he’s in but his name is Angelo And he works in the Wells Fargo claims department and he helped me so well that he changed my perception of a entire department. He was kind, patient and positive and it is rare to find someone like that in this world. He was very knowledgeable and i felt confident that he knew what he was talking about the whole time, I hope that he reads this, or somehow he’s able to see this, I don’t know if someone could post this to The corporate page just so that he knows that I kept my word just like he kept his. THANK YOU ANGELO!!! Angelo should be a manager!!!! 😇😁❤️

by Brittaney McCalester

WELL I had to pick a random location…

Review published ago

WELL I had to pick a random location because I don’t know the location of the claims department that I called. So long story short Amazon.com incorrectly charged my account and put me in a bind and I read the reviews for Wells Fargo’s claims department and they were pretty bad so I called them with the expectation of being treated bad, case. And point, you should never judge anyone by someone else’s opinion. I do not know the gentleman‘s last name or what state he’s in but his name is Angelo And he works in the Wells Fargo claims department and he helped me so well that he changed my perception of a entire department. He was kind, patient and positive and it is rare to find someone like that in this world. He was very knowledgeable and i felt confident that he knew what he was talking about the whole time, I hope that he reads this, or somehow he’s able to see this, I don’t know if someone could post this to The corporate page just so that he knows that I kept my word just like he kept his. THANK YOU ANGELO!!! Angelo should be a manager!!!! 😇😁❤️

by Brittaney McCalester

A WellsFargo customer for 15 years.

Review published ago

I was a WellsFargo customer from 2003 - 2018. I had a savings account, credit card, checking account, and a mortgage with them. I recently got rid of the last of those, the checking, because I could not get over the awful bitter flavor of having been misled by their sales people on the phone. They conned me into a different kind of checking account and told me there were absolutely no fees. Well guess what? $10/month fee kicked in after 90 days. Later they told me, "oh yeah, no fees.. No fees for 90 days." They also signed me up for a billPay service that I did not request, did not sign up for, and did not want. This also was $10/month. Look, we've all had a few bad experiences with big companies, and I can understand that sometimes new/untrained employees have a learning curve. But this is beyond explanation. 15 years that started off well and the last 8 were just awful. Why would you mislead and punish your best customers? I'm in my 30's -- you lost a lifetime banking customer trying to make a quick ten bucks. Got myself a SoFi Money account (no fees!) and am much happier.

by Dick L

A WellsFargo customer for 15 years.

Review published ago

I was a WellsFargo customer from 2003 - 2018. I had a savings account, credit card, checking account, and a mortgage with them. I recently got rid of the last of those, the checking, because I could not get over the awful bitter flavor of having been misled by their sales people on the phone. They conned me into a different kind of checking account and told me there were absolutely no fees. Well guess what? $10/month fee kicked in after 90 days. Later they told me, "oh yeah, no fees.. No fees for 90 days." They also signed me up for a billPay service that I did not request, did not sign up for, and did not want. This also was $10/month. Look, we've all had a few bad experiences with big companies, and I can understand that sometimes new/untrained employees have a learning curve. But this is beyond explanation. 15 years that started off well and the last 8 were just awful. Why would you mislead and punish your best customers? I'm in my 30's -- you lost a lifetime banking customer trying to make a quick ten bucks. Got myself a SoFi Money account (no fees!) and am much happier.

by Dick L

Sleazy Wells Fargo Sells Your Private Information

Review published ago

Within weeks after I opened an account with them, I started getting promotional mail from other banks that couldn't have gotten my information from anyone other than Wells Fargo. I made the mistake of not reading their privacy policy more thoroughly which states they'll do whatever they want with your information and you cannot do anything about it. You can find their privacy policy by searching for it on google, and it will likely surprise you how bad it is. They also won't tell you about their selling of your information unless you either directly ask or you look it up yourself. Don't bank here if you care about privacy or if you care about banking somewhere with morals.

by Kevin Marel

Sleazy Wells Fargo Sells Your Private Information

Review published ago

Within weeks after I opened an account with them, I started getting promotional mail from other banks that couldn't have gotten my information from anyone other than Wells Fargo. I made the mistake of not reading their privacy policy more thoroughly which states they'll do whatever they want with your information and you cannot do anything about it. You can find their privacy policy by searching for it on google, and it will likely surprise you how bad it is. They also won't tell you about their selling of your information unless you either directly ask or you look it up yourself. Don't bank here if you care about privacy or if you care about banking somewhere with morals.

by Kevin Marel

Horrible bank, avoid for auto loans if possible.

Review published ago

I financed a car with wells Fargo as the lienholder. Everything was very difficult as far as payments. You can't apply money to the Principle balance online, only at a bank branch. One teller tried to tell me that I couldn't. She later discovered that she could. Trying to sell the car with them and get a title release sent to the buyer was a nightmare. I couldn't pay off the loan online or at the branch. I had to send in 10 money orders to pay off the full amount through an overnight USPS box. When they sent the title release to the buyer they spelled his name wrong. If i could give them 0 stars they'd deserve it.

by Sean Mc Cosker

Horrible bank and here is why

Review published ago

Horrible bank and here is why. I had my card stolen about 2 weeks ago and it was used about 62 miles North of my location while I was at work. Obviously wells Fargo shut the card off and issued me a new card and reimbursed me the money lost. So 2 weeks later today actually they withdraw the money they reimbursed me and through my account into the negative then insult to injury the charge me a overdraft fee lol k so I call their dumb a**** and ask what the heck. I get the response of oo looks like you lost the "claim"! What claim and how do I loose the "claim" which no one informed me of. Also I have federal documentation that shows I was infact at work the day that someone 62 miles away used my card. I get the response of that unfortunately isnt my department so let me transfer you. 45 mins later someone picks up the phone and hangs it up. THE WORST BANK EVER DO NOT USE THEM. There are so many other banks out there dont trust wells fargo they will take your money.

by Lurch warner

Zero professionalism

Review published ago

I am a Real Estate broker, representing the Seller in a real estate transaction. The buyer elected to use Wells Fargo for their financing. After the contract was submitted to Wells Fargo so that they could begin working on the file, the file sat in limbo (from 7/21 - 8/13) before being sent to processing. The buyer's agent and myself both tried to contact the bank on multiple occasions to get an update, only to NEVER get a response. Finally on 8/7, I received an email from the loan officer stating that she had been out of the office for health reasons. I never got an out of office message and apparently there was no back-up taking care of her workload while she was out. After an additional week of no updates, I reached out to the branch manager and was told that they would escalate the file, but that they couldn't really talk to me about any details, as I wasn't the buyer or their agent. Keep in mind, I was not asking for any specific NPI or buyer details, but only enough information to pass along and set an expectation for my Seller. My Seller was counting on this deal to close on time, as she was taking a new job in Texas and was originally supposed to be there on 8/27. The whole reason she was selling her home to begin with. Finally, Wells Fargo sent the documentation to the closing attorney, stating that closing would be set for 9/13. When pressed to try and escalate, Wells Fargo told the closing attorney that they could possibly move closing up to 9/10, but he never heard back from them. On 9/12, all of the sudden each of the signatures that Wells Fargo had on the documents we provided all "disappeared", at which point they requested the documents be re-signed. After sending and re-sending the same exact documents, FINALLY, they saw the signatures. At 9:15 pm the night before closing, the loan officer sent out an email stating that there had been a "miscommunication" and that the file was still in underwriting, pending approval. Closing could not occur the next day and it would have to be sometime the following week. At this point, I escalated to the Office of the President at Wells Fargo and received a call from Nicholas Franck. Apparently an executive "Resolution Specialist". After being presented with the evidence showing that Wells Fargo had dropped the ball, he essentially washed his hands of the situation and was sure to tell me that, while unfortunate, Wells Fargo doesn't really care about the impact to the Seller because they are not Wells Fargo's customer. He also went as far as stating that he felt Wells Fargo did a great job because all they could see is that the application was started on 8/13 and that they were able to get it clear to close in 30 days. He refused to acknowledge the PROOF I sent him showing that the application was completed on 7/7/18 and that the contract was sent to the LO on 7/21. He did volunteer to coordinate a closing for my Seller, as she could no longer wait to start her new job in Texas. He stated that it would be easy for them to set up a closing for her when she got there. I told him that we would need for him to take care of coordinating her closing, but I had to send two additional emails and leave an additional voicemail for him because he did not respond. When Nicholas finally DID call me back, he volunteered no help at all, simply stating "Wells Fargo only needs one document from your Seller and the closing attorney already has it. Try to get it worked out with them". If you are a home Buyer, steer clear. If you are a home Seller, I urge that you CAREFULLY consider any offers you receive from a buyer who wishes to use Wells Fargo. If you are a real estate broker, I suggest you consider recommending one of your other preferred lenders. After a 14 year career in mortgage and banking and over 45 Real Estate transactions as a RE Broker over the past 2.5 years, this was BY FAR the worst transaction I have ever been a part of. The way way Wells Fargo handled it was embarrassingly poor.

by C McDonald

The nickel and diming by Wells Fargo…

Review published ago

The nickel and diming by Wells Fargo has gotten far beyond the ridiculous stage. Little hidden fees everywhere, and as their sub normal quality sinks lower and lower. I'm sure my little insignificant bank account won't matter so we're breaking up! Bye $hithole!

by D Weller

Today Wells Fargo essentially stole money from me illegally

Review published ago

Today Wells Fargo essentially did the same to me. I deposited money from Cash app into the account yesterday. The funds were available and transactions were posted to my account. I made a few small purchases for food and gas. As of today, my account was overdrafted and all transactions and records of this deposit are removed from the entire system. They escalated it all the way to the executives office and was told there’s no record of this transaction. Yet out of the 8 people I spoke to today, two of them told me they see that the transaction occurred and then reversed back to Cash app. There is no record of this with Cash app. Essentially, the money was deposited and the transactions all erased (except for the purchases I made and the overdraft fee they’re now charging me.) If I was rich, and this were much more money than it is, I would sue the s*** out of Wells Fargo and go to the newspapers with my story. However I’m a recent poor college grad and I now just simply have no money for ramen noodles this week. I’m telling everyone I know about my experience with Wells Fargo. This bank is conducting unethical, illegal, and simply evil business. Do not by any means use this bank a day in your life. PNC is a decent option. I’m heartbroken and hungry. I hate you Wells Fargo.

by Laura Sophie

Just trash

Review published ago

Just trash. Service is not in their vocabulary screwing customers is their top priority. Don't get a loan from them and if you have one make sure you statements match if not refinance fast.

by Bryce Cornell

Thanks for your spam text that everyone…

Review published ago

Thanks for your spam text that everyone got in montana! Good thing I no longer bank thru them!

by Nanette Getz

I was told all my money would be…

Review published ago

I was told all my money would be transferred into my bank the next day . Now i won't be getting it for another 8 days. I even told the banker i don't trust banks and this is exactly why my first day signed into this bank and they wont give me my money back and I was lied to already?! and i'm going on vacation with not the right amount now. For all that i would have just cashed my check like i was going to do anyways. with Bank of America DO NOT TRUST THIS BANK

by Destony123

Horrible Bank Run

Review published ago

30+ year WF customer with top tier credit rating with very little debt applied for a 9 k loan to replace roof Denied . Previously they lied and screwed me over on a refinance of home and lied threw whole process and transferred it to wells Fargo financial and didn't honor any of the lies they told us . I just glad I expected this to happen and applied threw another lender and was approved and funded in 3 days . All my accounts with them are now closed as of today. Was fun walking out with 25 k cash and telling them where to go

by Ron Hagolin

sometimes the atms don't work but…

Review published ago

sometimes the atms don't work but othersise its usually pretty good.

by Robert Weiss

Svindel...

Review published ago

Svindel... Samme historie som de andre. Person ved navn "Viviana Lindberg" ville købe min telefon til sit barnebarn i Italien, mens hun er på krystogt. Det hele virkede underligt, men da hun mente, at hun havde overført pengene til mig, var det tydeligt, at det var svindel. Håber ikke nogen falder i fælden. Pas på derude... Vil lige gøre opmærksom på, at personen bruger Wellsfargo til at svindle med, og selve banken ikke har noget at gøre med det.

by Amalie Valentin Grignon

Britta kontaktede mig på gul og…

Review published ago

Britta kontaktede mig på gul og gratis,derefter på mail. Som så mange andre herinde blev jeg kontaktet af en Britta, som var på krydstogt og ville sende min mobil til hendes barnebarn. Har fra starten haft en mistanke om at det var fusk så har ikke sendt noget som helst og takket være jer andre,gør jeg det bestemt heller ikke.

by Maria Lilly Sørensen

I wish I could give them ZERO stars

Review published ago

I wish I could give them ZERO stars, these idiots shut my debit card down at least once every other week for security reason. I TRAVEL you morons, I buy stuff online!!!!!!!!!!!! Then they only let you take $310 out of your account LOL, that is one hand of black jack. Anyway I'm done with this bank they are the biggest joke around

by DeMeat Nicolaidis

Plat og svindel

Review published ago

Jeg har samme historie som mange andre om at være blevet kontaktet af en dame som var på krydstogt og derfor ville have at jeg skulle sende den til hendes barnebarn i Italien. Jeg fik som andre flere mails fra wellsfargo, men først da de sendte mig en mail hvor de bad mig om at indbetale kr. 1.500,00 før de kunne udbetale mig mit tilgodehavende blev jeg alvorligt mistænksom. Havde sendt pakken, men heldigvis lykkedes det mig at stoppe leveringen af den og få den tilbage.

by Tommy

After booking are car service with…

Review published ago

After booking are car service with Jayride 2 weeks in advance and confirming the night before, as soon as i landed to be picked up. I recieved the same message as everyone else. The computer crashed and my pick up is canceled. Lol, good luck getting a refund. I think this company exists to rob people legally. I called Wellsfargo and they disputed thw charge for me. Because i was stranded at the SFO airport they immediately put the money back into my account so that i could get out of here. I have been with this bank for 16 years and i truly love them. I have never had a bad experience with them. Thank you to the reps that always go above and beyond to help me.

by Amy Breazeal

Horrible Horrible experience

Review published ago

Horrible Horrible experience. I'm a Real Estate owner with multiple unit that generate great rental income every month and wanted to get a loan to do some major renovation. After an extensive back and forth with request for documentions they declined to give me the loan without using half the document provided to make that decision. Waste of my time. I had no trouble finding elsewhere Dont bother here.

by Josephine A
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Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wellsfargo Company & Contact Info

Type:- Money Transfer Company
Established:- 2014
Address:- Wells Fargo,
420 Montgomery Street,
San Francisco,CA 94104,
United States
Service Info:- 1-800-956-4442
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