ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2020

1 stars based on 375 reviews

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Wells Fargo Review by Exchange Rate IQ

Overall rating
7.5 /10

With Wells Fargo ExpressSend, one can send minimum of $25 to 13 countries in online and offline mode. But before using its services, it is also necessary to know if you can trust its services or not? How much it charge for transferring fees and making profit? All these answers have been answered by the experts of Exchange Rate IQ who have provided an independent and unbiased review of Wells Fargo ExpressSend.

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Review of Wells Fargo :

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Wells Fargo ExpressSend Transfer Limit

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

Wells Fargo Exchange Rate

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wells Fargo FAQ's

How can I make my account with Wells Fargo ExpressSend?

You can simply contact the customer service of Wells Fargo and ask them to create an account on your behalf. You can also provide your beneficiary’s details to the company so that you can process the money transfer faster.

Discuss this question

Can I send money to more than one beneficiary through Wells Fargo ExpressSend?

Yes. You can send money to more than one beneficiary through Wells Fargo International Money Transfer; however, you will need to open a separate Wells Fargo ExpressSend Service Agreement for it.

Discuss this question

Does Wells Fargo ExpressSend offer business transfers?

No, Wells Fargo does not offer business transfer, so an individual can only send funds to their family and friends through it.

Discuss this question

Alternatives to Wells Fargo

Wells Fargo User Reviews and Ratings

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RUN AWAY from this Cruel, Corrupt Company

Review published ago

Never, ever, ever, ever bank with Wells Fargo. Seriously, if you're even considering opening an account with Wells Fargo, my advice would be to run in the opposite direction as fast as you can. My partner and I recently used Wells Fargo as the mortgage lender for our first home. We had read the bad reviews. We knew they had an "F" rating from the Better Business Bureau. We saw there were over 40,000 complaints about them to the Consumer Financial Protection Bureau in the past 5 years. But they offered us a low rate and seemed friendly during the initial calls, so we figured it couldn't be that bad. Boy were we wrong. In brief, Wells Fargo made an error and failed to release a federally-required document (“Closing Disclosures”) three days before our closing date. They claimed to need price details from the title company, but the title company had provided those details weeks in advance – in fact, we have the email chain where Wells Fargo confirmed receipt of the information. Regardless, Wells Fargo didn’t tell any of the parties involved that they were “missing fees” until 12 HOURS before our scheduled close time. This error caused serious financial and psychological distress because we had to leave our apartment the day after our original closing date. Instead of moving in as planned, we had to: 1) Pay the moving company to deliver our belongings to storage 2) Pay for storage over a holiday weekend 3) Pay for a second move from the storage company to our new home after closing 4) Board our pet 5) Find lodging during COVID-19 with 12 hours notice Wells Fargo's negligence quite literally rendered us homeless. As if that weren’t bad enough, they have been downright hostile to us since closing. When we asked Wells Fargo to reimburse us for the financial struggle they caused, they pointed fingers, displaced blame, engaged in blatant gaslighting, and refused to admit wrongdoing. Over a dozen calls to our case manager at the Wells Fargo Executive Complaint Office went unreturned. Since the deal is done and Wells Fargo has already made their money, they appear to have no interest in correcting their mistake. I’m shocked and disgusted that Wells Fargo is still allowed to operate given the scandals it’s been involved with over the past decade. I urge you, for your own good, DO NOT bank with them. Learn from our story and the tens of thousands of others who filed complaints with the Consumer Financial Protection Bureau. Don’t let your personal bank account become collateral damage to corrupt corporate greed.

by DL

RUN AWAY from this Cruel, Corrupt Company

Review published ago

Never, ever, ever, ever bank with Wells Fargo. Seriously, if you're even considering opening an account with Wells Fargo, my advice would be to run in the opposite direction as fast as you can. My partner and I recently used Wells Fargo as the mortgage lender for our first home. We had read the bad reviews. We knew they had an "F" rating from the Better Business Bureau. We saw there were over 40,000 complaints about them to the Consumer Financial Protection Bureau in the past 5 years. But they offered us a low rate and seemed friendly during the initial calls, so we figured it couldn't be that bad. Boy were we wrong. In brief, Wells Fargo made an error and failed to release a federally-required document (“Closing Disclosures”) three days before our closing date. They claimed to need price details from the title company, but the title company had provided those details weeks in advance – in fact, we have the email chain where Wells Fargo confirmed receipt of the information. Regardless, Wells Fargo didn’t tell any of the parties involved that they were “missing fees” until 12 HOURS before our scheduled close time. This error caused serious financial and psychological distress because we had to leave our apartment the day after our original closing date. Instead of moving in as planned, we had to: 1) Pay the moving company to deliver our belongings to storage 2) Pay for storage over a holiday weekend 3) Pay for a second move from the storage company to our new home after closing 4) Board our pet 5) Find lodging during COVID-19 with 12 hours notice Wells Fargo's negligence quite literally rendered us homeless. As if that weren’t bad enough, they have been downright hostile to us since closing. When we asked Wells Fargo to reimburse us for the financial struggle they caused, they pointed fingers, displaced blame, engaged in blatant gaslighting, and refused to admit wrongdoing. Over a dozen calls to our case manager at the Wells Fargo Executive Complaint Office went unreturned. Since the deal is done and Wells Fargo has already made their money, they appear to have no interest in correcting their mistake. I’m shocked and disgusted that Wells Fargo is still allowed to operate given the scandals it’s been involved with over the past decade. I urge you, for your own good, DO NOT bank with them. Learn from our story and the tens of thousands of others who filed complaints with the Consumer Financial Protection Bureau. Don’t let your personal bank account become collateral damage to corrupt corporate greed.

by DL

I’ve been doing business with them…

Review published ago

I’ve been doing business with them since 2005. I mean, I’m just a retired military member. By no means, do I make a lot of money on disability. However, any time I’ve had trouble with suspicious activity, no receiving merchandise, had problems with spam collections, and many others, they helped me file a claim and I’ve ALWAYS received my money back.... almost immediately. Of course, this is only my experience.

by Robert G

I’ve been doing business with them…

Review published ago

I’ve been doing business with them since 2005. I mean, I’m just a retired military member. By no means, do I make a lot of money on disability. However, any time I’ve had trouble with suspicious activity, no receiving merchandise, had problems with spam collections, and many others, they helped me file a claim and I’ve ALWAYS received my money back.... almost immediately. Of course, this is only my experience.

by Robert G

Jeg kan afsløre at vedkommende stadig…

Review published ago

Jeg kan afsløre at vedkommende stadig opererer under navnet Edit Kamijo, så tak til dem som har taget sig tid til at skrive en anmeldelse herinde. Mail fra "Edit": Emne: Re: Canon, EOS 600D, spejlrefleks: "Jeg køber denne canon til min datter som fødselsdagsgave. Min datter bor i Italien og tager en udenlandsk kursus derovre. Lige nu er jeg for tiden ude af landet og kan desværre ikke komme for at hente det men jeg har allerede talt med Postnord og de forsikrede mig om den fulde sikkerhed ved at sende pakker til udlandet.Jeg betaler 200 kr ekstra for ulejligheden ved at gå til posthuset på grund af mit fravær :-)"

by Lars Mikki

Jeg kan afsløre at vedkommende stadig…

Review published ago

Jeg kan afsløre at vedkommende stadig opererer under navnet Edit Kamijo, så tak til dem som har taget sig tid til at skrive en anmeldelse herinde. Mail fra "Edit": Emne: Re: Canon, EOS 600D, spejlrefleks: "Jeg køber denne canon til min datter som fødselsdagsgave. Min datter bor i Italien og tager en udenlandsk kursus derovre. Lige nu er jeg for tiden ude af landet og kan desværre ikke komme for at hente det men jeg har allerede talt med Postnord og de forsikrede mig om den fulde sikkerhed ved at sende pakker til udlandet.Jeg betaler 200 kr ekstra for ulejligheden ved at gå til posthuset på grund af mit fravær :-)"

by Lars Mikki

It makes me sad when I see people…

Review published ago

It makes me sad when I see people crying over these traditional banks. They've lost it, they're just struggling on their hidden and ridiculous charges. We should learn from these kids, they've moved, we should also move into cryptocurrency where there are no charges, no withdrawal issue or tax. Imagine you have been buying bitcoin since March 2010 when bitcoin value was at $0.003 compared to the present value of $15,900.00, you would have been a billionaire in 2020. Well it's never too late you can still catch up using cryptocurrency investment platforms like (arcinvestmentltd.co) to build up profits

by Angela R. Mahood

It makes me sad when I see people…

Review published ago

It makes me sad when I see people crying over these traditional banks. They've lost it, they're just struggling on their hidden and ridiculous charges. We should learn from these kids, they've moved, we should also move into cryptocurrency where there are no charges, no withdrawal issue or tax. Imagine you have been buying bitcoin since March 2010 when bitcoin value was at $0.003 compared to the present value of $15,900.00, you would have been a billionaire in 2020. Well it's never too late you can still catch up using cryptocurrency investment platforms like (arcinvestmentltd.co) to build up profits

by Angela R. Mahood

I receive a computer generated letter…

Review published ago

I receive a computer generated letter every 6 months that I am in Past due status. I have never missed a Payment. I finally escalated to executive offuce, ms morris and ms. Green. Both hopeless and a disgrace as an employee. Do not do business with WF!

by Steelers1960!

Samme histore igen

Review published ago

Samme historie her. Edit K henvender sig nu under bruger Tanj H som heldigvis er blevet blokeret af DBA.

by Pernille

Big mistake on Wells Fargo's part

Review published ago

I am shopping around for a bank to open a personal checking and a savings accounts. Both to be opened with a very substantial amount of money. I was at a credit union on Broadway Ave East in Seattle and happened to see Wells Fargo right next door. I walked into the bank and there were two tellers chatting away, an officer at their desk with a customer and another officer on the telephone. There was not one other person in the bank besides them and me. A teller asked what I needed, I told them I wanted to inquire about opening a checking and savings account. They must have called back to the officers because they told me that they were on the phone and that I should make an appointment to come back that afternoon. I found that odd seeing as there was not another sole in the bank proving that Wells Fargo was not that busy. I gladly would have waited. I understand in these covid times every precaution has to be taken, and I can appreciate that but also in these covid times the economy has been hit hard therefore I find it odd that a financial institution would not do everything they could to gain a very good customer. I will not even consider using Wells Fargo and since have opened both large accounts with a bank that despite the fact that I did not have an appointment welcomed my money and I with open arms.

by Vee

And another experience with people not…

Review published ago

And another experience with people not getting the deposits posted on time I've been on Unemployment since March 15th when I was with Pinnacle Bank not one time that I ever have to wait on my unemployment check to be deposited into my account with Wells Fargo I have had to wait till Tuesday 90% of the time because they don't post deposits on the weekend so if you need weekend banking don't deal with Wells Fargo because they're people don't do deposit or transaction posting on the weekend so it can cost you your time and your valuable money following into several more days before you actually get it on top of that I'm expecting my retirement check to come in tomorrow if it does not get deposited tomorrow I will be writing another review tomorrow that I'm not happy with apparently again as soon as I can get off of unemployment God in heaven knows I will definitely be changing my Banks Wells Fargo will never be a bank for me again

by TERESA BARNES

Terrible service

Review published ago

Terrible service. Finally escalated to exec office 800 853 8516 x1335726462, Caroline Mooney. Hopeless!

by Steelers1960!

I don't know how Wells Fargo can stay…in business

Review published ago

I don't know how Wells Fargo can stay in business They are thieves at the bank we go to My dad still has an account at WF but I closed mine .My dad had $2000.00 and he went to his banker he was told he had nothing My dad watches his money like a hawk and it surprised him so we are wondering where his money went to.

by Kathleen Steele

As long as Wells Fargo bank has been in…

Review published ago

As long as Wells Fargo bank has been in business I do not understand how I can receive an unemployment deposit on Friday and it don't show up until Monday in my account and then my check that's issued on Monday don't show up until Tuesday they can't seem to get the transaction posted correctly nor can they get the deposits actually posted on time either I do not understand how a bank that's been around for so long can be so in confidence and hold people's money up until they decide to let it be strong in their account I'm tired of having to wait for my deposit to actually show up in my account and my transactions being posted on different dates than they actually take place such incompetence for such a major financial institution not a happy customer I will be changing Banks as soon as possible don't waste your time or you will deal with nothing but frustration from this Bank

by TERESA BARNES

Wells Fargo Bank Banker Amalisa Positive Feedback!

Review published ago

Good morning to everyone that work for the Wells Fargo Bank Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very very wonderful Monday at work ok smile. In ending I want to tell all of yous that the very very very wonderful WFB Banker name Amalisa was so very Professional Helpful and very very Caring when I called in to have a Banker resolve my request for and she completed my request and I was very very happy and yes yes I said to Banker Amalisa JOB WELL DONE ok smile. Last of all I say that Banker Amalisa are always such a very Positive Role Model for all young and old workers that work as a Bank Banker and yes her Communication Skills are Excellent and yes yes she loves her job ok smile. Now last of all Amalisa is always a very very very Positive Representative for the WFB Banking Business that she works for day in and day out ok take care smile. Sincerely, Morris W Conway Jr

by Morris W Conway Jr

WFB in Tucson,AZ Bank Teller Tory Positive Feedback!

Review published ago

Good morning to everyone that work for the WFB Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very wonderful day ok smile. In ending I just want to tell all of yous that WFB Teller Tory was very very Professional Helpful and very very Caring to me and others when she was processing my transaction request for me ok smile. Last of all Tory is always such a very Positive Role Model for all young and old workers that work as a WFB Teller ok smile. Finally I say JOB WELL DONE and Tory has very very very Excellent Communication Skills and yes she loves her job too ok smile. Now last of all from me to all of yous please have a very very very very Happy Thursday take care smile. Sincerely, Morris W Conway Jr

by Morris W Conway Jr

Wells Fargo

Review published ago

I waited in drive through for 10 min before I was told I had to come inside then had to wait another 15 to 20 minutes

by Iris Renee Sykes Wyatt

Wells Fargo Online survey

Review published ago

I did an online survey which was not favorable. Today I got a call from Wells Fargo Home mortgage and rather then the man talking to me he said I am disconnecting this call due to no response as I am talking to him. I rest my case, lousy service, why call and hang up.

by Helen bekempis

Money stolen

Review published ago

So, Wells Fargo is the worse bank ever. They need to be shut down. People really need to do there homework when it comes to having a bank that holds your money. So, l woke up 10/23 with $380 gone from my account. So I called and said I don’t know who this is that took the money. Never heard of them etc. they said ok let’s do a claim. I said can I have my money back. The ride csr said oh it’s 10 business days before we can give it back. I said what. Are you serious. I said I didnt do this. They say basically too bad that’s how we do things. So. I’m done with this stupid bank. How can you allow people to take money and then not give it back right away. These are clowns and I am closing all our accounts with them. What a stupid bank

by Chantale

I don’t even wanna put one star

Review published ago

I don’t even wanna put one star. I keep calling about my claims and they keep asking the same questions over and over telling me that they don’t have that information when in fact I know I provided the same story a thousand times. They never reached out and when I called for an update on my claim the representative stated she wasn’t allowed to provide the information or tell me what was going on. My previous calls that lasted hours weren’t even documented! She couldn’t even tell me if the claim was worked on. All she could say was it would be resolved in 5-10 days. It’s been 5 days and there has been no single update??? BS! she couldn’t even transfer me to the investigator OR the online fraud department even though I was transferred to her. WELLSFARGO CLAIMS HANDLING IS TRASH. How do they even resolve a claim without speaking to the account holder or victim. Get your shiz together wellsfargo.

by Sara Lee

LMFAO

Review published ago

LMFAO, horrendous customer service, bar none!!! I keep nothing in my checking account at smells Fargo. Reason, wells has let PayPal dip into checking once to many times. So i turned off overdraft and wells can steal from me, but i keep 50k in savings Wells just closed my credit card because i carry too low of a balance in my checking???? Holy flying bungholes???? Wells smells!!!!

by w delgrosso

WFB Banking Business in Tucson, AZ Bank Teller Kayla Morris Positive Feedback!

Review published ago

Good afternoon to everyone that work for the WFB Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very wonderful day and yes always enjoy life ok smile. In ending I want to tell all of yous that Bank Teller Kayla Morris was very Professional Helpful and very very Caring when I walked into her bank to withdraw some money from my WFB Checking Account ok smile. Last of all Kayla is a very very very Positive Role Model for all young and old people that work as a Bank Teller in a very very very busy Business ok smile. Finally Also she has very very Excellent Communication skills and yes she loves her job too ok smile. Now last of all Kayla Morris is always such a very very very Positive Representative for the WFB Banking Business that she works for day in and day out ok take care smile. Sincerely, Morris W Conway Jr

by Morris W Conway Jr

My mother.....

Review published ago

My mother had ANOTHER horrible experience with wells fargo "customer service"?? department. I keep telling her she needs to go with a bank that will CHASE you as a customer and will CHASE you down to provide so much better CS than wells fargo does. Wells does not know how to CHASE their customers down and provide good service. One of the reps was so disrespectful to my mother over the phone, he started yelling at her. When she asked to speak to a supervisor, guess what he did.. transferred her back into the queue. My mother went to the local branch for help. Granted, the branch lady helped her and explained things to her much better than the phone rep did, at the same time making excuses for the phone rep she has never even probably met.! Worse, telling my mother the recording that says they record all calls is "just something we say". Yes, a bank management person said that to my mother. Shameful. In this time, people should have more empathy and patience and NOT feel they can hide behind a phone. Remember, wells fargo's is the same co. that settled with the government, because they illegally created bogus accounts. Again, you need a bank that will CHASE you and not try and rip you off while proving horrendous customer service. They should CHASE that rep out of office.

by M Danny Everett
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Wells Fargo Company & Contact Info

Address:- San Francisco, California, United States
Email:- [email protected]
Phone:- 1-800-556-0605
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