ExpressSend by Wells Fargo Review- A Secure and Reliable Money Transfer Service 2022

1 stars based on 870 reviews

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Wells Fargo Review by Exchange Rate IQ

Overall rating
7.5 /10

With Wells Fargo ExpressSend, one can send minimum of $25 to 13 countries in online and offline mode. But before using its services, it is also necessary to know if you can trust its services or not? How much it charge for transferring fees and making profit? All these answers have been answered by the experts of Exchange Rate IQ who have provided an independent and unbiased review of Wells Fargo ExpressSend.

Wells Fargo offers money transfer services to individuals across 13 countries in Latin America and Asia through ExpressSend. The company offers other transfer services also including wire transfer and Zello, and one can use Sello to transact in the US only. If you wish to transfer money for business purposes, then you have to transfer through the wire transfer or foreign bank draft services of Wells Fargo. Some of the benefits of using its services are:

  • Highly trusted banking brand
  • Multiple transfer options
  • Send directly from your bank account

Review of Wells Fargo :

Launched in the year 1995, Wells Fargo ExpressSend lets you send money directly to a bank account or for cash pickup. However, it’s only available for recipients in Mexico, Asia, South America, Central America and the Caribbean where you can send a minimum of USD $25 and have multiple daily transfer limits for various countries, these are:

Wells Fargo ExpressSend Transfer Limit

Country Maximum Limit
Mexico Cash Pick-Up: $1,000 / Credit to Account: $1,500
Dominican Republic Cash Pick-Up: $1,500
El Salvador Cash Pick-Up: $1,000 / Credit to Account: $1,500
Guatemala Cash Pick-Up: $1,500
Honduras Cash Pick-Up: $1,500
Nicaragua Cash Pick-Up: $1,500
Colombia Cash Pick-Up: $1,500 / Credit to Account: $1,500
Ecuador Cash Pick-Up: $1,000
Peru Cash Pick-Up: $500
China Credit to Account: $1,500
India Credit to Account: $ 5,000
Philippines Cash Pick-Up: $1,000 / Credit to Account: $3,000
Vietnam Credit to Account: $ 5,000

The company offers multiple transfer options which include bank transfer, wire transfer, online transfer, and cash pick-up. It is also providing 24/7 customer service assistance so that one can contact it anytime. It is also highly secured so that one needs not to worry about their privacy policy.

So, on an overall basis, the experts of Exchange Rate IQ provide it 7.5 out of 10.

Pricing : How much does Wells Fargo cost?

7 /10

Wells Fargo ExpressSend Transfer Fee

The company charges different fees depending on the countries where you are transferring the funds. It does not charge any fee for opening account and maintaining it, but you have to pay the transaction fee. For example, if you send USD $1,000 to China, then it will charge USD $8, while if you send the same amount to India, then it will not charge any transfer fee.

Wells Fargo ExpressSend Exchange Rate

The company’s exchange rates are lower than that of the live market price and many of its competitors, as it makes money while transferring the funds. So, you will get better rates from other competitors compared to Wells Fargo. The more money you send, better the exchange rate you will get.

Any Other Fee:

No, there is not any other fee charged by the company, but the intermediary bank may charge some fee depending on that bank and country’s policies.  

So, under the pricing head, we rate Wells Fargo’s ExpressSend 7 out of 10, because there are many companies which are offering better rates and transfer funds at a minimum fee. If you want to check how much fee it will charge in other countries, you can check at ExpressSend Remittance Cost Estimator.

Transparency: Does Wells Fargo have any hidden fees?

7 /10

ExpressSend Wells Fargo Hidden Fee:

The company makes money while transferring the funds and this might attract some hidden fees, which charges by the company during the transaction.

ExpressSend Wells Fargo Tracking Details:

One can track the transactions make by Zelle, wire transfers or ExpressSend on their dashboard. There is no regular tracking number or procedure.

So, under this head, we rate Wells Fargo money transfer service 7 out of 10.

Transfer Speed: How long does it take to send money through Wells Fargo?

8/10

The transfer speed for transferring funds from Wells Fargo differs according to the process you are sending money to. There are:

Zelle: As it offers transfer to the US only, it will take approximately 2 days.

Wires: If you are transferring funds from this mode, it will transfer funds on the same day in the US, but takes 1-2 business days or more depending on the country.

ExpressSend: In this transfer service, money will be received by the recipient on the same business day for many locations.

So, for transfer speed, we rate it 8 out of 10, because many companies even offer instant transfers.

Coverage: How many Countries & Currencies does Wells Fargo support?

6/10

The company offers transfer from the United States of America to multiple countries through a bank account or online transfers. These countries are:

  • China
  • Colombia
  • Dominican Republic
  • India
  • Ecuador
  • El Salvador
  • Guatemala
  • Vietnam
  • Philippines
  • Peru
  • Mexico
  • Honduras
  • Nicaragua

The recipients can receive the funds in bank accounts and in some of the countries, it is also offering cash pick-up services. The banks where you can transfer the funds in the above-listed companies are:

  • Philippines – Bank of the Philippine Islands, BDO Unibank, Metrobank, Philippine National Bank,
  • Lhuillier, Cebuana Lhuillier
  • India – ICICI Bank, HDFC Bank, Axis Bank
  • Vietnam – Vietinbank, Vietcombank
  • China – Agricultural Bank of China

So, for its coverage, we rate Wells Fargo ExpressSend services 6 out of 10, because it is offering its services in a few countries only, while there are many other companies which are offering its services worldwide. For using the services of ExpressSend Money Transfer by Wells Fargo login here.

Wells Fargo Transfer Process

Step-By-Step Guide to transfer funds with Wells Fargo

  1. Go to the Wells Fargo website.

  2. Click on “Personal” at the top of the home page and bring curser at “Banking and Cards” head.

  3. Here click on “Global Remittance Services”.

  4. Read all the details of sending money and click on “Send Money Now” at the bottom of the page.

  5. Here either login or enroll yourself.

  6. Enter all the details as asked by the company for enrolling.

  7. Enter the details of recipient.

  8. Enter the amount and confirm the transfer.

User experience of Wells Fargo

7/10

Wells Fargo international money transfer service ExpressSend is offering its services from the past 20 years in 13 countries across the world. It is mainly designed for individuals who want to send money to their family and friends. Some of the positive and negative aspects of using the Wells Fargo transfer services are:

Positive:

  • 24/7 customer support available
  • Highly secured
  • Cash pick-up services available in many countries

Negative:

  • Not offering services worldwide
  • Not offering fast transfers to businesses
  • Higher than average costs compared to other companies

 

ExpressSend Customer Support:

The company is offering 24/7 customer support to its users.

ExpressSend customer service number: 1-800-556-0605 (24 hours a day, 7 days a week)

ExpressSend Mobile Apps

One can send the funds by using Wells Fargo mobile apps, which you can download here.

  1. Wells Fargo Android App
  2. Wells Fargo iOS App

 

ExpressSend Referral Benefits:

The company provides a unique link to users to send it to friends. When they start using the services of Wells Fargo money transfer and made the first payment through it, the company will provide referral benefits to both the users.

ExpressSend Promo Code:

The company provides promo code to users by sharing it with them through notification, email and SMS. By using these promo codes you can reduce the transfer fee.

Besides all this, if a user wants to send money to multiple people through ExpressSend, then he/she need to open a separate Wells Fargo ExpressSend Service Agreement. You cannot send the funds through single Wells Fargo ExpressSend Service Agreement. There is also a limit of the number of beneficiaries; you can only add 4 beneficiaries.

So, by keeping all the multiple factors in mind, we rate 7 out of 10 to the user experience of Wells Fargo. For started using the services of Wells Fargo ExpressSend sign up here.

Security : Is Wells Fargo Safe?

9/10

The company is offering safe transfers of the funds from bank account to bank account, cash pick-up or online and wire transfer form. Its privacy technology are same as many banks of the US. ExpressSend by Wells Fargo follows various privacy policies to offer best services to its customers.

Therefore, we rate it 9 out of 10 for its privacy policies and security measures.

Wells Fargo Exchange Rate

Transfer Type And Modes

Pay In Options

Cash
Bank

Pay Out Options

Cash
Bank

Service Mode

 Online

Exchange Rate Type

Fixed

Wells Fargo FAQ's

How can I make my account with Wells Fargo ExpressSend?

You can simply contact the customer service of Wells Fargo and ask them to create an account on your behalf. You can also provide your beneficiary’s details to the company so that you can process the money transfer faster.

Discuss this question

Can I send money to more than one beneficiary through Wells Fargo ExpressSend?

Yes. You can send money to more than one beneficiary through Wells Fargo International Money Transfer; however, you will need to open a separate Wells Fargo ExpressSend Service Agreement for it.

Discuss this question

Does Wells Fargo ExpressSend offer business transfers?

No, Wells Fargo does not offer business transfer, so an individual can only send funds to their family and friends through it.

Discuss this question

Alternatives to Wells Fargo

Wells Fargo User Reviews and Ratings

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claims department was RUDE

Review published ago

There was a fraudulent transaction on my account that occurred with my "supposed" card. They claim that it was me or someone I know that used my card because the chip was read. Hmmm, well I was not in the store on that day nor was anybody else I know. It's a mystery of how it happened, but accuse me of my own fraud and that I have to pay the amount of the fraud 1,030.00. They were RUDE!!!!!! going to a new bank. Been with WF for over 6 years and never pleased....Ever!

by Cheryl Barber

claims department was RUDE

Review published ago

There was a fraudulent transaction on my account that occurred with my "supposed" card. They claim that it was me or someone I know that used my card because the chip was read. Hmmm, well I was not in the store on that day nor was anybody else I know. It's a mystery of how it happened, but accuse me of my own fraud and that I have to pay the amount of the fraud 1,030.00. They were RUDE!!!!!! going to a new bank. Been with WF for over 6 years and never pleased....Ever!

by Cheryl Barber

Absolutely do NOT recommend them!!!

Review published ago

Absolutely do NOT recommend them as a bank. I was With them for 2 years and fraudulent activity ALWAYS happened to my account. Then it was go under investigation each time and never received my money back from anonymous PayPal accounts.and I do not have a PayPal account. Tried to get a replacement card because it was stolen. My account went under another investigation for two weeks as for what I was told, but it didn’t begin until five days before I closed my account. Wow how unprofessional of them not to communicate that my account was already under investigation two weeks prior, do not recommend this bank. Do not trust them. They are untrustworthy and the people that are representatives on the customer service line are rude and some of them do not care enough for you to have a good experience with the bank over the phone to get things worked out. Horrible bank what so ever !!!

by Alana Golden

Absolutely do NOT recommend them!!!

Review published ago

Absolutely do NOT recommend them as a bank. I was With them for 2 years and fraudulent activity ALWAYS happened to my account. Then it was go under investigation each time and never received my money back from anonymous PayPal accounts.and I do not have a PayPal account. Tried to get a replacement card because it was stolen. My account went under another investigation for two weeks as for what I was told, but it didn’t begin until five days before I closed my account. Wow how unprofessional of them not to communicate that my account was already under investigation two weeks prior, do not recommend this bank. Do not trust them. They are untrustworthy and the people that are representatives on the customer service line are rude and some of them do not care enough for you to have a good experience with the bank over the phone to get things worked out. Horrible bank what so ever !!!

by Alana Golden

Selective policies

Review published ago

For several years we have been customers and big fans of Wells-Forgo----Until NOW! We recently sold a vehicle to purchase another. I deposited a very large bank check into the ATM. I did not sign it (as I never do). Wells-Fargo chose to hold the funds for 10 days. I have repeated called to see if this could be fixed. Nobody was interested in helping. I was only told there was nothing they could do. They even stated it was the issuing bank for the reason. NOT TRUE. I called the issuing bank. If Wells-Fargo was going to hold this for signature, why didn't the ATM reject? or, Why wasn't the check returned to me so I could sign? This would have only delayed things a day or two. I guess they prefer to accrue interest on collected funds for 10 days. I already have my new vehicle, but had to call (a very understanding) dealership and explain why I couldn't bring their money, as promised. Not the way I like to do business. When I told them it was Wells-Fargo, they said "enough said". SHAME, SHAME,SHAME on you, greedy Wells-Fargo!

by Gale Paradis

Selective policies

Review published ago

For several years we have been customers and big fans of Wells-Forgo----Until NOW! We recently sold a vehicle to purchase another. I deposited a very large bank check into the ATM. I did not sign it (as I never do). Wells-Fargo chose to hold the funds for 10 days. I have repeated called to see if this could be fixed. Nobody was interested in helping. I was only told there was nothing they could do. They even stated it was the issuing bank for the reason. NOT TRUE. I called the issuing bank. If Wells-Fargo was going to hold this for signature, why didn't the ATM reject? or, Why wasn't the check returned to me so I could sign? This would have only delayed things a day or two. I guess they prefer to accrue interest on collected funds for 10 days. I already have my new vehicle, but had to call (a very understanding) dealership and explain why I couldn't bring their money, as promised. Not the way I like to do business. When I told them it was Wells-Fargo, they said "enough said". SHAME, SHAME,SHAME on you, greedy Wells-Fargo!

by Gale Paradis

Yesterday

Review published ago

Yesterday, I paid my rent $3000 at 6pm, at 9:30 pm I get an alert. WF did NOT PAY my rent, I exceeded my daily limit and I would need call at 7am today. So let me understand; WF can decide NOT to pay after hours but can't decide to increase my limit or pay after hours? This morning they changed my limit but can't give me my late fee which I have been charged.

by Kimberly Griffin

Yesterday

Review published ago

Yesterday, I paid my rent $3000 at 6pm, at 9:30 pm I get an alert. WF did NOT PAY my rent, I exceeded my daily limit and I would need call at 7am today. So let me understand; WF can decide NOT to pay after hours but can't decide to increase my limit or pay after hours? This morning they changed my limit but can't give me my late fee which I have been charged.

by Kimberly Griffin

I will give this a ZERO if I could if…

Review published ago

I will give this a ZERO if I could if do not bank with Wells Fargo they STUPID AS FU** steal your money charge you 35 dollars just for overdrafting 1 cent A PENNY

by Tamara

I got scammed by someone pretending to…

Review published ago

I got scammed by someone pretending to be from the bank's fraud department. He had all my information and asked for that I repeat a code that he is sending. The calls came from Wells Fargo phone number. All my money ($24,500) was wired to some account on another bank. Wells Fargo was unwilling to refund my money saying that a wire is not covered under their policy. After complaining I got a call from Mary Johnson at the executive branch (who sent me a code and asked me to read it back) She said she doesn't agree with the decision of their claims department but there is nothing she can do. I believe this was an inside job. My account information is on my computer and my phone. I didn't lose any device. I have antivirus protection, and I just deposited this money into my checking account a day earlier to pay for my brothers funeral expenses. Stay away from this bank. I would have given them -100 starts if that was possible.

by Jacob Shemesh

Been a customer for over 20 years

Review published ago

Been a customer for over 20 years. Stopped by to open a savings acct for a sizeable deposit and they only had one banker available to open an acct. He had existing appointments scheduled and would not assist us. Bank manager Stopped us on the way out and did not offer to assist. Maybe time to change banks.

by Marilyn Nagle

True meaning of incompetence

Review published ago

This is pretty much the worse banking decision you can make for yourself, having anything to do with Wells Fargo. Applied for a Reflect Visa and got accepted and initiated the 'balance transfer' offer. A month later and my all balance transfer offers get declined by Wells Fargo and no one is able to give me an answer. I was just on the phone with 2 supervisors, 3 customer care specialists and these people do not have the slightest clue what's going on. Credit card is open, limit is there but they cancelled the transfers and they do not know why. The incompetency is unreal, they cannot give you answers. Do yourself a favor an run, fast. Literally any bank is better.

by Batuhan Michael Yunkus

WELLSFARGO BANK IN FORT MILL LET…

Review published ago

WELLSFARGO BANK IN FORT MILL SC LET SOMEONE SIGN THEIR NAME ON SOMEONE ACCOUNT THAT HAD BENEFICIARY ON IT, WHY THEY WAS IN THE HOSITAL DYING OUT 8 DAYS BEFORD DEATH THEN WHEN THE BENEFICIARY CAME TO THE BANK WITH A WILL AND ID AND A DEATH CERTIFICATE WELLS FARGO PUSH THEM AWAY

by GLORIA CURRY

1 star is too much for them

Review published ago

1 star is too much for them , I would give them 0. Wells Fargo customer service need to be sued. I bought furniture from Bobs discount furniture and they send the bill to my old address which I mentioned them 100 times that my address has been changed. They still send the bill to my old address which it made me me almost late. I still paid my first bill 2-3 days before the due date , I asked the customer service couple times if I get the late fees. I Mean ITS THEIR FAULT, the send the bill to the old address in the first place. She said no, 1 month later I get the bill to the right address with fees. I called the customer service waited 56 min on line and at the end they just hang up and told me to call back later which I did. I called them right away , I went through automated system and at the end they said that the office is closed. Very unprofessional. THEY NEED TO BE SUED

by Amirkulova

If I could give a 0 review I would give…

Review published ago

If I could give a 0 review I would give it a thousand times! These people and their company SUCK!!! They were of absolutely NO help at all!!! They are clueless, careless, and heartless! This company SUCKS!!! I will NEVER deal with them again and I would never advise anyone else to either! P.S. Did I mention they SUCK!!!

by marcia tellini

Customer service SUCKS

Review published ago

If I could give no star I would. Don’t bank with WellsFargo, this bank sucks and customer service can kiss my ass. They are the most useless people on earth. If you want the same experience on talking to customer service, just look into a toilet after you take a poop and start talking to it to fix your problem.

by Steve A.

Can't get my money from them

Review published ago

My stepmother passed away over 2.5 years ago, and left the bulk of her financial accounts to my brother and me. While things got slowed down by the pandemic and probate court issues, it still took a considerable time to get the tax paid money out of WF Financial Services, and even then, I had to amend my 2021 tax return because I didn't get the correct information from WF regarding capital gains until a few months ago. Since then, for about a year now, we have been trying to get the tax deferred money from the one remaining account released to us. It has just been a continuous cycle of excuses, lost paperwork, more excuses, and, in my opinion, incompetent delays. There is no way I would ever let them handle a account for me.

by Layne Martin

WORST CUSTOMER SERVICE

Review published ago

I had a credit card with them for over a year, and paid it off and hadn't used it in awhile. I then got my notified that my account had been closed due to credit risk! I was never late, and paid off a $1700 plus balance all in one payment. When I called to speak to someone about reopening it, I got transferred around multiple times with half of the reps not being able to pull it up. When I finally got to last department, the guy was VERY short with me about why it was closed and when I asked if there's any way to reopen it, it was a blunt NO. And then silence. No offer to reapply or anything just repeated no, you cannot. Very poor customer service for a card that I never ran up the limit, and never made late payments.

by Crystal Leopper

If I could give zero starts I would

Review published ago

If I could give zero starts I would. This bank is a joke. They're always trying to take money out of my account and have caused me nothing but grief. They're liars and thieves and I'm going to not recommend them as a bank. If I was in here illegally or a minority I'd have no problem

by John Brand

Wells Fargo stole money from my account…

Review published ago

Wells Fargo stole money from my account $250 worth. I want my money now!

by Varshawn Harris

The most rude people work in the Wells…

Review published ago

The most rude people work in the Wells Fargo Banks. It’s like that is a requirement to work there-that they are rude and not helpful at all. After the holidays, definitely closing my accounts with them. I’ve had enough.

by Teri Brown

Probably the worst bank ever....seriously

Review published ago

Are you kidding me??? 0 zero stars is what I would do but that isn't an option .... the employee was great but you as a bank suck and aren't even in this millennium or even realize there are other countrieson the planet... I have been a customer for over 30 years... what a joke you are..and no respect for customers.. and for god sakes you only think the US exists...get a grip..it is unbelievable...I think it's over with you...Every other bank account I have makes your bank look like crap. I should have left you ages ago...Wake up mates

by Fuck you WF

Good experiences

Review published ago

I had no problem with this bank and used them for years. They did make one mistake when I moved from Oregon. For some reason my account had to be completely reset so the only minor issue was my 'customer since ____' status was changed. I recently had some mutual funds sold off and they were sold and deposited into another bank within 2 days which was impressively fast! I also had no problem getting a small inheritance from my recently deceased grandmother. Compared to another time with another bank it was a lot easier.

by R. Eddy

RUDE AND NASTY ON THE PHONE - NEVER AGAIN!

Review published ago

I'm in escrow and needed to do a couple of wire transfers -- one at the beginning of escrow and one at the end of escrow. I made the first wire transfer a month ago on advice of a Wells Fargo rep over the phone who advise me (which is why I called). The rep told me that when I need to make my final escrow transfer, I can do it the same way but it'll be easier the second time because the Escrow Bank account is all set up now. Well, tonight, 11/16/2022, I tried to do the final escrow deposit online and it would not go through -- the rep gave me bad information. I called Wells Fargo, and Maria couldn't help me. Maria said banking nowadays is very difficult, said it's hard to get an appointment and some banks don't even answer their phones, etc. I asked for more help. She sent me to the escalation manager whose name is Olga. Olga was EXTREMELY RUDE to me over the phone. She spoke to me in a condescending manner and blamed me for the situation of me not being able to do the transfer, blamed me for the fact that she they couldn't get me a timely appointment at my branch. IT WAS SURREAL to say the least. I told her to stop talking down her nose to me in a condescending manner. She said she'll hang up on me if I yell. I said I'd stop yelling if she stopped talking down her nose to me. UNBELIEVABLE. First I'm given bad advice then I get the worlds worst escalation manager who was only good at escalating one thing -- my blood pressure. There are not enough words to convey how awful Olga spoke to me over the phone. Eventually, she hung up on me! Even after we found a way to speak to one another rationally she simply hung up on me -- which only solidified my thoughts that she's horrible and should not be a customer service rep. What is wrong with Wells Fargo that they hire someone like her? One can only wonder. I shut down Bank of America in 1990 for bad customer service and never looked back. Sorry to say I have to yet again remove a banking institution from my life. Needless to say, I will change banks AND I WILL NEVER DO BUSINESS WITH WELLS FARGO EVER AGAIN!

by Denise Johnson
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Wells Fargo Company & Contact Info

Address:- San Francisco, California, United States
Email:- [email protected]
Phone:- 1-800-556-0605
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