XE Money Transfer Reviews- A Cheap International Remittance Service Provider 2019

All the useful information that you need to know before sending money with XE Money Transfer!

5 stars based on 28916 reviews

Overview

XE Money Transfer is a Canadian based foreign exchange tools and service provider with headquarters in Newmarket, Ontario. It also offers online currency converter tools, exchange rate information, international money transfers and other foreign exchange related services. Earlier, it was known with the brand name of HiFX, but it has recently joined forces with XE Money. So it has been bringing the best services for its customers in the field of foreign exchange. Some of its benefits are:

  • No exchange fees.
  • Competitive exchange rates.
  • Currency specialist.
  • Highly secured services.

Exchange Rate IQ’s Review of XE Money Transfer

Overall rating
8 /10

Launched in the year 1993, XE is one of the top money remittance companies across the globe. It has been owned by Euronet Worldwide, Inc in 2015. and recently in 2019, HiFX has joined its forces with the company to provide the world-class money transfer services. The company allows transfer to 170 countries from 50 countries in more than 60 currencies. It only allows online transfers and does not have the cash pick-up or courier services.

XE money offers free transfers to its customer, means it does not levy any service fee for providing money transfer services. At the same time, it has no minimum or maximum transfer limit. So customers can send funds without taking care of exceeding the limit. It also offers business transfers, so now companies can transfer their money overseas free of cost. Its only drawback is that it does not accept transfers through debit and credit card. So, one needs to transfer funds using bank account via online or mobile banking. Australian residents can also use BPAY for transferring money through XE money.

Its customer services are available 24/7 on phone and email. So, one can contact any time to its customer care toll-free numbers or can mail at [email protected]

It has been providing the best security to its customers. It has experts and technical team which monitor the unusual behaviour on the website and works hard to provide secure transfers.

Pricing : How much does XE Money Transfer cost?

8 /10

XE Money Transfer Fees

Being one of the major platforms of transferring funds across the world, XE money does not charge any fees for providing its services. Customers need not pay any account opening or monthly account keeping fees. However, some third-party charges might apply when you make payments to XE or before recipients receive transferred funds into their bank accounts. This all depends on the banks and the countries you are sending money to.

However, outgoing wire transfers attract some fees, which will be lower than the banks. In some wire transfer cases, you may also incur some third-party charges, such as fees from financial institutions for receiving funds.

XE Money Exchange Rate

XE Money exchange rates are competitive but you may find much better rates with its competitors. It typically offers foreign exchange rates between 0.4% and 1.2% lower than the baseline interbank rate. The company keeps updating the exchange rates time to time and provide updates to users through SMS and email.

Transparency: Does XE Money Transfer have any hidden fees?

9 /10

XE Money Hidden Fees

XE money is very much transparent with its services, exchange rates and fees. There is no hidden fee when you do any transaction with the company. Once you begin the transaction, it locked the mid-market real-time rate and will be the same until funds are released to the recipient. There is no fee charged on the transfer, and the exchange rate will be shown to you when you start the transaction.

XE Money Transfer Tracking Details

You can track the transaction you have completed on XE by the transaction number provided by the company on your dashboard. You have to put that transaction number while tracking the details of your transfer. XE customer care services are also available 24/7 on phone and email, so if you face any such issue, you can directly contact the company.

Transfer Speed: How long does it take to send money through XE Money Transfer?

8/10

Most of the transfers are processed instantly by XE Money as soon as it receives your money. It also provides the assumption date by which the recipient will receive the funds. If XE receives your payment on time, then the provided payment date is the earliest it can process your transfer.

However, it does not offer any credit or debit card transfer, and one can process the payment only through a bank account or online transfers, it’s not possible for it to transfer funds immediately. It takes at least 3-5 working days until recipient receives the money. This is one of the major drawbacks of the company, where it has vast chances to grow.

Security : Is XE Money Transfer Safe?

10/10

XE Money Transfer is registered with and regulated by many different authorities across the globe. It has been regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). In the US, the Financial Crimes Enforcement Network is regulating it. In the UK, it is registered with UK Financial Conduct Authority, and in Australia, its operations come under the purview of the Australian Securities and Investments Commission (ASIC).

The website relies on enterprise-grade security to safeguard customer information. The access of XE.com comes in English, Spanish, French, Portuguese, Italian, Swedish, Chinese, Japanese, and Arabic so that any person can use it easily. It is using the best technical and personnel ways to protect the data of users, so, in this field, we will provide 10 out of 10 to the company.

User experience of XE Money Transfer

8.5/10

XE Money is a highly responsive website. Once enter the amount and select the country you want to send funds to, it will provide the exchange rate and the amount that will be received to the recipient. The company also offers other analytical tools which help the customers to plan the transfers. These currency tools are:

The company has excellent user reviews and customer satisfaction. But there are some positive and negative aspects of it, these are:

Positive:

  • Trade in more than 130 currencies in 120 countries.
  • Most of the transfers get completed in 1-2 working days.
  • Transfer by bank account, debit or credit card.

Negative:

  • No cash pick-ups available.
  • Surcharge on transacting through credit card.

XE Money Customer Support:

The company does not offer 24*7 customer support, but one can contact it in its working hours. It has different numbers for different countries. For the general information regarding any transaction, one can contact here:

XE Money Contact Number: +1 416 214-5606

XE Money Email: [email protected]

You can also find other details regarding your transaction by contacting XE Money here. Select the country and you will get all the details. The company has also provided many apps for all the devices, here we are providing you with the links to download Android and iOS apps under:

Besides this, around 95% of reviews of XE Money Transfer were full of praise; it was quite difficult to find negative reviews. Still, the company has to grow in many countries which will make it top money remittance companies in the world. So on overall user experience, we rate XE Money 8.5 out of 10.

Coverage: How many Countries & Currencies does XE Money Transfer support?

9/10

XE allows transfer to over 170 countries in 60 currencies. It only allows the online transfer, no cash pick-up or courier services are provided by it. The countries from where you can send money via XE money are:

Australia Jersey Netherlands Denmark Spain
France Ireland Germany UK USA
Canada Austria Sweden Switzerland New Zealand
South Africa New Caledonia Isle of Man

Currencies supported by XE are:

AUD CAD EUR HUF ILS
JPY LSL MUR KWD JMD
PHP PLN USD ZAR SZL
RON SAR QAR MXN JOD

XE international money transfer supports both businesses as well as private transfers. It also allows charitable transfers, purchase of the home in foreign countries; overseas payment to employers, suppliers etc. so, if you also want to send money, here is XE Money Transfer Login, start now. The company has not been providing card transfers and cash pick-ups, which is the major area of growth. At the same time, XE money is not offering its services in many regions of Asia and Africa, where it has vast opportunities. So, we feel that XE can develop itself more to become the top remittance service provider in the world.

XE Money Transfer User Reviews and Ratings

reviews powered by trustpilot

Had an account for a number of years…

Review published ago

Had an account for a number of years and always found it very easy to transfer any currency.

by Brian Longman

Had an account for a number of years…

Review published ago

Had an account for a number of years and always found it very easy to transfer any currency.

by Brian Longman

Your service is excellent

Review published ago

Your service is excellent: fast and easy.

by Sandra

Your service is excellent

Review published ago

Your service is excellent: fast and easy.

by Sandra

Great people

Review published ago

Great people, easy to use web site and good exchange rates with zero costs.

by David Bird

Great people

Review published ago

Great people, easy to use web site and good exchange rates with zero costs.

by David Bird

Great and very simple serviceman

Review published ago

Great and very simple service. They have great staff to deal with if you have any problems. Simon

by simon & linda

Great and very simple serviceman

Review published ago

Great and very simple service. They have great staff to deal with if you have any problems. Simon

by simon & linda

Great rates

Review published ago

Great rates, efficient communications-will keep on using

by Shirley

Excellent support and service.

Review published ago

Excellent support and service.

by Aijaz

Excellent service and value for money

Review published ago

Competitive on rates, low cost (usually no charges), and efficient.

by Andrew Bowtell

Better rate than Fairfx

Review published ago

Better rate than Fairfx

by Martin

The easiest way to transfer money internationally

Review published ago

I have used XE (formerly HiFX) for a couple of years now to switch pension income from my UK bank account to my French one. I have never had any problems: the exchange rate is superior to what High Street banks offer, it is very easy to use and the transfer is very fast.

by Bryan Crossley

Well

Review published ago

Well, when you asked me to comment...the money had not been transferred. I had allowed for the 4 working days for it to go through which is not a problem. You are perhaps a bit premature asking me how you did before the transfer has gone through...if it takes 5 or 6 days I'd grumble but how can I comment and rate a process that has not yet finished? How did XE do? I don't know yet....let's see if the transfer occurs within the 4 working days... I ran my own design practice for 35 years...I was never so crass as to ask a client to rate the experience of my service; I provided my service, did it to the best of my abilities and was paid for it. Perhaps get real and get rid of all the “TrustPilot” nonsense. Just provide your service and do it well. If you ask me again how I rate your experience, it will be probably be 1 star or lower (if that’s possible)...

by Mr Gregory

Excellent app easy to use and money…

Review published ago

Excellent app easy to use and money always only take a few days would recommend

by Corrine Rudkin

Easy to use.

Review published ago

Easy to use and good exchange rate.

by Customer

Rapid response

Review published ago

Rapid response, great help, easy process and quick transfer. Thank you.

by James

First class used before when hifx

Review published ago

First class used before when hifx. Would say to anyone try you won't be disappointed. M. Johnson. 👍

by michael

have always had great service

Review published ago

have always had great service

by Gerry

Performance was just as expected.

Review published ago

Performance was just as expected.

by Daniel

all quick and all good

Review published ago

all quick and all good

by Leigh

GREAT JOB AS ALWAYS!

Review published ago

GREAT JOB AS ALWAYS!

by Miroslav

I gave XE 5 stars because of the great…

Review published ago

I gave XE 5 stars because of the great help I received from the representative over the phone. I think her name is Erika. She is knowledgable and efficient. She was very patient with me as we tried to find why I could not log in. She guided me skilfuly unti I did what I needed. She was just wonderful! Thanks again, Erika! Raif

by Raif Ishak

Easy company to do business with,very…

Review published ago

Easy company to do business with,very efficient.

by John
show more >>

XE Money Transfer Transfer Process

Step-By-Step Guide to Transfer Funds with XE.com

  1. Go to the website of XE Money Transfer.

  2. Click on the “Transfer Money” at the top of home page and select “XE Money Transfer” or “Business Transfer”.

  3. You will be redirected to the new page, here, click on “Get Started”.

  4. Enter all the personal details as asked by the website.

  5. Wait till your account get approval on the registered email ID.

  6. Once all this procedure completed, sign in to your account.

  7. Provide the payment and recipient details.

  8. You will get the details of the exchange rate and any other fee that is charged by any third party.

  9. Review all the details and exchange rate.

  10. Your amount has been received by XE money, and you can track it with the transaction number provided by the company.