XE Money Review- A Cheap International Remittance Service Provider 2021

4 stars based on 47923 reviews

XE Money Transfer Review by Exchange Rate IQ

Overall rating
8 /10

Wish to know each and every detail regarding the money transfer companies? We at Exchange Rate IQ is providing you an unbiased review of these companies based on the customer reviews, reliability and authenticity. So, today we bought you the review of XE Money Transfer which offers transfer to over 170 countries in 60 currencies. This review will provide you the details of how XE Money Transfer works? What is XE Money Transfer fees? What is XE Money Transfer rate to India? How to find XE Money Transfer locations? Is XE Money Transfer legit?

XE Money Transfer is a Canadian based foreign exchange tools and service provider with headquarters in Newmarket, Ontario. It also offers online currency converter tools, exchange rate information, international money transfers and other foreign exchange related services. Earlier, it was known with the brand name of HiFX, but it has recently joined forces with XE Money. So it has been bringing the best services for its customers in the field of foreign exchange. Some of its benefits are:

  • No exchange fees.
  • Competitive exchange rates.
  • Currency specialist.
  • Highly secured services.

Review of XE Money Transfer :

Launched in the year 1993, XE is one of the top money remittance companies across the globe. It has been owned by Euronet Worldwide, Inc in 2015. and recently in 2019, HiFX has joined its forces with the company to provide the world-class money transfer services. The company allows transfer to 170 countries from 50 countries in more than 60 currencies. It only allows online transfers and does not have the cash pick-up or courier services. With XE Money Transfer, you can do free money transfer to India. The transfer limits of the company are:

XE Money Maximum Transfer Limit: No limit 

XE Money Minimum Transfer Limit: 0 USD

XE money offers free transfers to its customer, means it does not levy any service fee for providing money transfer services. At the same time, it has no minimum or maximum transfer limit. So customers can send funds without taking care of exceeding the limit. It also offers business transfers, so now companies can transfer their money overseas free of cost. Its only drawback is that it does not accept transfers through debit and credit card. So, one needs to transfer funds using bank account via online or mobile banking. Australian residents can also use BPAY for transferring money through XE money.

Its customer services are available 24/7 on phone and email. So, one can contact any time to its customer care toll-free numbers or can mail at [email protected]

It has been providing the best security to its customers. It has experts and technical team which monitor the unusual behaviour on the website and works hard to provide secure transfers.

Pricing : How much does XE Money Transfer cost?

8 /10

XE Money Transfer Fees

Being one of the major platforms for "transfer money overseas", XE money does not charge any fees for providing its services. Customers need not pay any account opening or monthly account keeping fees. However, some third-party charges might apply when you make payments to XE or before recipients receive transferred funds into their bank accounts. This all depends on the banks and the countries you are sending money to.

However, outgoing wire transfers attract some fees, which will be lower than the banks. In some wire transfer cases, you may also incur some third-party charges, such as fees from financial institutions for receiving funds.

XE Money Transfer Rates

XE Money Transfer rates are competitive but you may find much better rates with its competitors. It typically offers FX money transfer exchange rates between 0.4% and 1.2% lower than the baseline interbank rate. The company keeps updating the exchange rates time to time and provide updates to users through SMS and email.

Transparency: Does XE Money Transfer have any hidden fees?

9 /10

XE Money Hidden Fees

XE Money Transfer is very much transparent with its services, exchange rates and fees. There is no hidden fee when you do any transaction with the company. Once you begin the transaction, it locked the mid-market real-time rate and will be the same until funds are released to the recipient. There is no fee charged on the transfer, and the exchange rate will be shown to you when you start the transaction. No matters if you are using XE Money Transfer in Australia, New Zealand, or make transfer to India, it will provide you the best services possible.

XE Money Transfer Tracking Details

You can track the transaction you have completed on XE by the transaction number provided by the company on your dashboard. You have to put that transaction number while tracking the details of your transfer. XE customer care services are also available 24/7 on phone and email, so if you face any such issue, you can directly contact the company.

Transfer Speed: How long does it take to send money through XE Money Transfer?

8/10

Most of the transfers are processed instantly by XE Money as soon as it receives your money. It also provides the assumption date by which the recipient will receive the funds. If XE Money Transfer receives your payment on time, then the provided payment date is the earliest it can process your transfer.

However, xe.com does not offer any credit or debit card transfer, and one can process the payment only through a bank account or online transfers, it’s not possible for it to transfer funds immediately. It takes at least 3-5 working days until recipient receives the money. This is one of the major drawbacks of the company, where it has vast chances to grow.

Coverage: How many Countries & Currencies does XE Money Transfer support?

9/10

XE allows transfer to over 170 countries in 60 currencies. It only allows the online transfer, no cash pick-up or courier services are provided by it. The countries from where you can send money via XE Money Transfer are:

Services of XE Money Transfer available at:

Australia Jersey Netherlands Denmark Spain
France Ireland Germany UK USA
Canada Austria Sweden Switzerland New Zealand
South Africa New Caledonia Isle of Man

Currencies supported by XE Money Transfer

AUD CAD EUR HUF ILS
JPY LSL MUR KWD JMD
PHP PLN USD ZAR SZL
RON SAR QAR MXN JOD

XE international money transfer supports both businesses as well as private transfers. It also allows charitable transfers, purchase of the home in foreign countries; overseas payment to employers, suppliers etc. so, if you also want to send money, here is XE Money Transfer Login, start now. The company has not been providing card transfers and cash pick-ups, which is the major area of growth. At the same time, XE money is not offering its services in many regions of Asia and Africa, where it has vast opportunities. So, we feel that XE can develop itself more to become the top remittance service provider in the world.

XE Money Transfer Transfer Process

Send money abroad online with XE Money Transfer

  1. Go to the website of XE Money Transfer.

  2. Click on the “Transfer Money” at the top of home page and select “XE Money Transfer” or “Business Transfer”.

  3. You will be redirected to the new page, here, click on “Get Started”.

  4. Enter all the personal details as asked by the website and wait till the account is registered.

  5. Once all this procedure completed, sign in to your account.

  6. Provide the payment and recipient details.

  7. You will get the details of the exchange rate and any other fee that is charged by any third party.

  8. Review all the details and exchange rate.

  9. Your amount has been received by XE money, and you can track it with the transaction number provided by the company.

Send money with XE Money Transfer

XE Money Transfer to Russia

Either you are sending money from the US to Moscow or France to Saint Petersburg, XE Money Transfer is providing you with the fee-free transfers at very competitive mid-market exchange rates. The company also provides currency data, so that you can easily track the past performance of the currency and decide when to make the transfers. XE Money Transfer currency rankings show that the most popular Russian Ruble corridor is EUR to RUB. So you can easily send money with XE Money Transfer to Russia with your bank account, debit card or credit card.

XE Money Transfer to China

This specialized money transfer company offers highly competitive exchange rates to its customers compared to traditional banks and also offer transfer a 0 transfer fees. So if you want to send money to China from anywhere in the world, XE Money Transfer offers you the best mid-market exchange rates with a small percentage of margin. The highest exchange corridor for China Yuan Renminbi is highest on USD to CNY which shows people living in the United States sends more money to China than any other country.

XE Money Transfer New Zealand

International money transfers allow you to send money to another country by changing the currency of your country to theirs. Many people use the traditional banking methods for transferring the money while many are using now the money transfer companies which are offering higher exchange rates at low fees. Similar is XE Money Transfer, which allows users to transfer money at zero transfer fees and high exchange rates with a minimum margin at mid-market rates. You can send money to New Zealand in the hassle-free method with XE Money Transfer and also track it at your dashboard.

User experience of XE Money Transfer

8.5/10

XE Money is a highly responsive website. Once enter the amount and select the country you want to send funds to, it will provide the exchange rate and the amount that will be received to the recipient. The company also offers other analytical tools which help the customers to plan the transfers. These currency tools are:

The company has excellent user reviews and customer satisfaction. But there are some positive and negative aspects of it, these are:

Positive:

  • Trade in more than 130 currencies in 120 countries.
  • Most of the transfers get completed in 1-2 working days.
  • Transfer by bank account, debit or credit card.

Negative:

  • No cash pick-ups available.
  • Surcharge on transacting through credit card.

XE Money Customer Support:

The company does not offer 24*7 customer support, but one can contact it in its working hours. It has different numbers for different countries. For the general information regarding any transaction, one can contact here:

XE Money Contact Number: +1 416 214-5606

XE Money Email: [email protected]

You can also find other details regarding your transaction by contacting XE Money here. Select the country and you will get all the details.

XE Money Transfer App

The company has also provided many apps for all the devices, here we are providing you with the links to download Android and iOS apps under:

Besides this, around 95% of reviews of XE Money Transfer were full of praise; it was quite difficult to find negative reviews. Still, the company has to grow in many countries which will make it top money remittance companies in the world. So on overall user experience, we rate XE Money 8.5 out of 10.

Security : Is XE Money Transfer Safe?

10/10

XE Money Transfer is registered with and regulated by many different authorities across the globe.

  • It has been regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
  • In the US, the Financial Crimes Enforcement Network is regulating it.
  • In the UK, it is registered with the UK Financial Conduct Authority, and in Australia, its operations come under the purview of the Australian Securities and Investments Commission (ASIC).

The website relies on enterprise-grade security to safeguard customer information. The access of XE.com comes in English, Spanish, French, Portuguese, Italian, Swedish, Chinese, Japanese, and Arabic so that any person can use it easily. It is using the best technical and personnel ways to protect the data of users, so, in this field, we will provide 10 out of 10 to the company.

XE Money Transfer FAQ's

Is XE Money Transfer legit?

Yes, XE Money Transfer is legit, efficient, and secure way to send money abroad. The company offers mid-market rates and does not charge any transfer fee to send money.You can start online money transfer now with XE Money .

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How XE Money Transfer works?

XE Money Transfer help its customers to send money to over 120 countries in over 130 currencies, out of which most of them are completed on the same working day. It offer mid-market exchange rates and charge no fees on making transfers. You can start online money transfer now with XE Money .

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What are the minimum and maximum transfer limits in XE Money Transfer?

There are no minimum and maximum transfer limits with XE Money, when you are paying via phone. However, there is a limit of USD $500,000 or equivalent amount on other currencies for the online transfers per transaction. So, if you want to send large amount at one time, XE Money Transfer offers you the best services. You can start online money transfer now with XE Money .

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What are the important documents need to make XE Money Transfer account?

You need to provide any document which proves your address dated within the last 3 months, contains your full name, and matches your address. You also need to provide an identity card by uploading any of the documents including D card, driver’s license, or passport. You can start online money transfer now with XE Money .

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Can I cancel the XE Money transfer?

Yes. You can cancel the transfer by immediately contacting on Toll-Free Number (US and Canada) 1-877-932-6640. However, XE Money may charge the cancellation cost from its users. You can start online money transfer now with XE Money .

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How can I track XE Money transfer?

XE Money Transfer provides the details of transaction through email and SMS to its customers at every stage. However, you can also track your transfers on your dashboard by entering the transaction number. You can start online money transfer now with XE Money .

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I have sent money but it has not reached the recipient. What do I do?

If you send money using XE Money and it does not reach its destination within 4 days maximum, you should reach out to the customer support team using +44 1753 441 844 for faster assistance. You can also opt to fill up the contact form with your complaint although it is relatively slower.

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How reliable is the XE Money tracking service?

One of the best ways to make sure that your transaction is complete is through XE Money tracking services. You get notified through text when you confirm a transaction and when the recipient gets their money. Other than providing you with some security, it also enables you to know if there is a problem with your transaction.

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When can you use XE Money services?

XE Money transfer services are available to users 24 hours a day 7 days a week. That is because, you can quickly access the platform using your smartphone. The XE Money transfer app is compatible with many smartphones and can allow you to send and receive money at your convenience.

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What documents do I need to use XE Money?

In order to access XE Money transfer services, you will need to provide some proof. You will have to provide your address through uploading documents like a banks statement, utility bill, building society statement, current building insurance certificate or a resident permit addressed to your name within the last 3 months. You will also need to upload your identity card or passport and all these documents must have the same name so is your XE Money account.

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What currencies can be used with XE Money?

XE Money services are available in over 170 countries around the world. Nevertheless, the platform trades in about 60 currencies. To know if XE Money is available in your country, click here.

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Alternatives to XE Money Transfer

XE Money Transfer User Reviews and Ratings

reviews powered by trustpilot

Very good transaction ,but too many…

Review published ago

Very good transaction ,but too many days for transaction

by Daniel

Very good transaction ,but too many…

Review published ago

Very good transaction ,but too many days for transaction

by Daniel

XE.com Review

Review published ago

XE.com I found easy to use,straightforward, and efficient. It gives a good exchange rate and I would recommend it.

by Lawrence Rovardi

XE.com Review

Review published ago

XE.com I found easy to use,straightforward, and efficient. It gives a good exchange rate and I would recommend it.

by Lawrence Rovardi

I have been using XE for nearly 3 years…

Review published ago

I have been using XE for nearly 3 years now. Haven not had any issues with my monthly transfers. I was even surprised to do a late (4pm) transfer to Canada on a Friday which was received the next day! A huge help and unexpected surprise as we were only anticipating it being through by the Monday! Thank you Xe!

by Shannon

I have been using XE for nearly 3 years…

Review published ago

I have been using XE for nearly 3 years now. Haven not had any issues with my monthly transfers. I was even surprised to do a late (4pm) transfer to Canada on a Friday which was received the next day! A huge help and unexpected surprise as we were only anticipating it being through by the Monday! Thank you Xe!

by Shannon

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Review published ago

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by Zulfahmi Fernando

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Review published ago

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by Zulfahmi Fernando

Xe is inexpensive and fast

Review published ago

Xe is inexpensive and fast. Great for international transfers.

by Brian

No warning of new ID checks

Review published ago

I have been a satisfied customer of HIFX for many years and more recently of XE. My recent transaction unexpectedly required me to upload copies of identity documents. Whilst I understand and support the need for increasing security, being surprised by this new requirement in the middle of a time critical transaction was very inconvenient and most annoying, given that I have no knowledge of any prior communication warning me of this time consuming change of process. It took me significant time to verify that this wasn’t a scam, and caused me to delay my currency transfer which then went through at a materially reduced exchange rate. NOT IMPRESSED!

by David Allen

XE ... South african second act

Review published ago

Hi ladies and gentlemen, this one is the second act. After my first message (15/10/2021) ... not on XE, no, it will be too easy ... No after my message about XE (with 1 star, yes I cannot give them zero or an half) on Trustpilot. I had a message from XE ... Yes to give me this number: +441753441844 ... Yes the same they give on the website. Yes firstable they do not care of you and yet they are kind of standoffish ... yes, you cannot read or go to a website and find the one phone number (of 2 landlines ... only in 2021...) you need ... Poor customer ... without us you are nothing. The last time I explain the problem with the XE's middleman (Sikhona): they cannot send more than 25K rands per month (1500 euros) and more than 5k rands per day (les than 300 euros). Sikhona send me a message because they blocked my money (too much money : 1600 euros) and they immediatly resend the money to XE. Obviously nothing from XE. Last Friday (22th of October 2021, around 5 pm) I called XE, using their only landline. First atempt: 20 min for nothing. Second one: more 25 but less 30 min: "OSANA" a human voice (a lady, all my apologises lady). I explain the problem, with all the references and documents: She did not understand why my money was blocked, and she had to query one from the management ... blablabla ... Obviously I ask to resend me my money on my french account ... The money was out my pocket since the 13th of October (C10608825) ... and still out yet. Because I really need to send money from France to South Africa, I tried WISE: from my french account to WISE : 5 seconds (1 or 2 days for XE ... YEYYYY) and from WISE to my south african account ... may be more seconds (1 or 2 days for XE ...) And yes the south african autorities checked your money origin, your south africa bank send you an online form (2 min to complete it) and the money is in your pocket ... No need of "Sikhona". Now I have just a typicaly south african question to XE: "when do you bring back my money?" For those who had the courage to read to the end, this year (since January 2021) I send around 30k Euros from France to Scotland and South Africa, and I did it since 2018 ... Yes XE do not take care of the customers ... even regular customers Have a lovely day YO, XEEEE!!! "when do you bring back my money?"

by maurice butel

Xe ... SECOND ACTE

Review published ago

Xe, Xe, Xe ... j'ai d'abord essayé de de les appeler ... une ligne fixe (en 2021 quand même) et juste une ligne fixe. Leur intermédiaire en Afrique du Sud : Sikhona, me bloque mon virement puisque ils ne sont pas habilités à le faire ... si si vous avez bien lu. Je vais donc cracher ma colère sur Trustpilot et là une réponse de Xe avec un courriel !!! j'ai donc écrit un mail circonstancié, avec toutes les références le 19/10/2021 et depuis plus rien ... Xe s'en cogne que s'en est une honte. Au fait n'ayant pas le choix, mes fonds doivent venir de France vers l'Afrique du Sud, je suis allé voir Wise. Premier essai: mes fonds vont de mon compte France vers Wise en ... moins de 5 s pour un ou 2 jours pour Xe. Puis pour aller de Wise vers mon compte sud africain ... bien quelques secondes aussi ... Ah oui, les autorités sud africaines vérifient la provenance de vos fonds ... vous remplissez le formulaire en ligne de votre banque (1 bonne minute) et les fonds sont là ... Pas de "Sikhona qui ne sert à rien". Et j'en ai une autre, j'ai décidé d'écrire un message sur XE, via truspilot en anglais ... réponse dans les deux jours, via téléphone pour me donner le téléphone: +441753441844 ... Oui celui qu'ils donnent sur le site ... Et oui en plus de ne pas se préoccuper de moi (de vous donc ... amis clients) ils sont persuadés que je ne sais pas lire. Ils sont donc passés à un autre niveau: du désintéressement on est passé au mépris voire l'insulte. Ah oui une dernière chose, mes fonds: 1600 euros ... Sont partis de mon compte France depuis le 13/10/2021, et ils ne sont toujours pas revenus sur mon compte France alors que Sikhona (l'intermédiaire) m'a écrit un mail le 15/10/2021 que les fonds étaient renvoyés à XE avec effet immédiat. Et une dernière chose, depuis Janvier 2021 j'ai presque transféré ou essayé de transférer 30000 euros, donc presque 3000 euros par mois ... C'est sûr je suis un dangereux tranfiquant !!!! et ce depuis 2018 je pense ... Et oui en plus il se foute des clients réguliers ... Blog maurice albert michel butel Pour les entreprises Argent & assurance Banque & argent Bureau de change

by maurice albert michel butel

Slow

Review published ago

XE was my favourite site to send money overseas to support my family. It was much more faster before. Because of this I am considering different means of transferring money. Time it takes between XE acceptance of transfer and them actually withdrawing money from designated bank account is very long

by Martin

Overly complicated and the instructions…

Review published ago

Overly complicated and the instructions diffucult to follow. However, after a VERY LONG wait to speak to someone, she was very patient and helpful.

by Baer

Easy and safe to use.

Review published ago

Easy and safe to use.

by John

Once you have your new ID setup on your…

Review published ago

Once you have your new ID setup on your XE account it is now very simple & quick to use AAA+

by Glenn

I have used XE for at least 10 years…

Review published ago

I have used XE for at least 10 years And I have never had an issue which was not easily resolved. there have been only a couple. I have always been able to get a very helpful human with very little wait time whenever I’ve needed call.

by Fran

Easy to use

Review published ago

Easy to use. rapid transfer. Impressive to say the least.

by Aubrey Smith

I was expecting the money to be…

Review published ago

I was expecting the money to be transferred immediately as I was in the process of buying a car. 24 hrs still my payment hasn’t gone through.it’s all digitalise. Why on earth nothing is happening. Very very dissappointed.

by ANNIE

The first transfere took some effort…

Review published ago

The first transfere took some effort but subsequent transfers were super quick and inexpensive. Great Job!

by David

XE.com are quick efficient

Review published ago

XE.com are quick efficient and great customer service nothing to much trouble for them and transfer and payment are always on time fantastic company Tony L 🇬🇧

by Tony

Fast, simple

Review published ago

After an unpleasant experience with a competitor, spending 1 full week (after they had taken the money from my bank account) arguing over the phone about documentation, I tried this company with a small amount going to the exact same place, the money arrived at its destination in under 24 hours.

by Neil

anass El aidi

Review published ago

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by A'nas Tma'x

Excellent service!

Review published ago

Wonderful service. Worked great. Easy to do. I'll use it again and recommend it to others. Thank you.

by Sumi
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Compare XE Money Transfer With Other Money Transfer Companies

XE Money Transfer Company & Contact Info

Address:- Newmarket, Canada Office, 1145 Nicholson Rd, Suite 200 Newmarket ON, L3Y 9C3, Canada
Email:- [email protected]
Phone:- 1-877-932-6640
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