Travelex Reviews

All the useful information that you need to know before sending money with Travelex!

8.5 score based on 4018 reviews

Overview

Travelex has over 1,500 stores and 1,250 ATMs in 28 countries at key airport, seaport, rail, tourist locations. We provide cash and pre-paid cards to over 37 million retail customers each year and every hour, Travelex provides foreign currency to more than 2,000 customers.

Coverage: How many Countries & Currencies does Travelex support?

Travelex User Reviews and Ratings

reviews powered by trustpilot

excellent service

Review published ago

quick and easy to use. Prompt shipment!

by Aner Scarponi

excellent service

Review published ago

quick and easy to use. Prompt shipment!

by Aner Scarponi

Great except the app

Review published ago

I find using Travelex Cash Passport to be an easy way of charging when traveling. The only problem I had was that I was unable to refill my card using my iPhone. Fortunately I had my laptop with me and that worked seamlessly. A couple of years ago I used the same card and had no problem using my phone to access the website. This time I used the Travelex app, and that is what did not seem to work. Other than that, I am very pleased.

by Ilana Sophia

Great except the app

Review published ago

I find using Travelex Cash Passport to be an easy way of charging when traveling. The only problem I had was that I was unable to refill my card using my iPhone. Fortunately I had my laptop with me and that worked seamlessly. A couple of years ago I used the same card and had no problem using my phone to access the website. This time I used the Travelex app, and that is what did not seem to work. Other than that, I am very pleased.

by Ilana Sophia

Was a bit nervous when called to change…

Review published ago

Was a bit nervous when called to change usd to sol: It was handled promptly . I was sent got a tracking number and picked the date I wanted delivery. Was delivered on the day and signed for. . Could look up information or call. Excellent service and would use this service always if traveling to other countries. Great company: Thank you: Mickie Schuessler

by Mickie Schuessler

Was a bit nervous when called to change…

Review published ago

Was a bit nervous when called to change usd to sol: It was handled promptly . I was sent got a tracking number and picked the date I wanted delivery. Was delivered on the day and signed for. . Could look up information or call. Excellent service and would use this service always if traveling to other countries. Great company: Thank you: Mickie Schuessler

by Mickie Schuessler

Great customer service

Review published ago

Great customer service! Card is easy to use and very convenient

by Angela M

Great customer service

Review published ago

Great customer service! Card is easy to use and very convenient

by Angela M

I am sharing the good news of Travelex…

Review published ago

I am sharing the good news of Travelex with many of my friends.

by Kathryn M Denney

Great experience

Review published ago

Easy transaction. Currency arrived at my house on time.

by Kevin D

Experience

Review published ago

When I arrived to pick up my foreign currency, the amount was incorrect. The staff person was super friendly. The credit card promotions weren't clear. I would use the service again.

by Anonymous

Fast and easy!

Review published ago

Fast and easy!

by P Crawford

They were so fast and easy to use.

Review published ago

They were so fast and easy to use.

by Brenna Peel

Thank You for an easy transition

Review published ago

Thank You for an easy transition. Fast delivery and several choices of currency. I have travelled around the world and have used Travelex for all my currency needs.

by Frosty aunty joyce

Banks use them and so do I

Review published ago

This is the company that my bank uses. The currency was delivered when promised in convenient denominations. There was an envelope and instructions on how to sell my currency back when I returned from my trip. I will use Travelex again the next time I travel.

by Larry

It’s always a pleasure working with…

Review published ago

It’s always a pleasure working with Travelex to get the currency you need in a timely fashion

by NC Curly Girl

Funds were not delivered on date…

Review published ago

Funds were not delivered on date scheduled. No notifications regarding the delay. Requested a return sender as funds would not arrive in time 3wks later still no refund for funds I never received nor were they delivered

by Sarah Bronikowski

Excellent service and very helpful…

Review published ago

Excellent service and very helpful answering all questions!

by Darrell W. Roberson

Nothing but good things to say about Travelex

Review published ago

Every experience I've had with Travelex has been great. Their exchange rate has consistently been better that my bank.

by C. Arnold

Very quick & easy to get the money my…

Review published ago

Very quick & easy to get the money my daughter needed to go to Scotland and England.

by Tonya Barnes

Horrible website

Review published ago

Horrible website, horrible phone app, communicating with customer service was a nightmare. Worst of the worst.

by Lawrence Ross

Pleasant attendant and timely delivery.

Review published ago

Pleasant attendant and timely delivery.

by Linda M.

Very easy to order and pick them up at…

Review published ago

Very easy to order and pick them up at the airport. Fees appear to be reasonable

by John

The order was delivered quickly on the…

Review published ago

The order was delivered quickly on the day requested.

by Marie K
show more >>

Travelex Company & Contact Info

Type:- Private limited company
Established:- 1976
Address:- Travelex Currency Services Inc.
122 East 42nd Street
Suite 2800
New York, NY 10168
Email:- [email protected]
Service Info:- 516-300-1622 (or 877-414-6359)
Founders:- Lloyd Dorfman
Social Links facebook twitter linkedin