I will update once i get in touch with Ria. i just send money this morning. i did verify my bank account. did everything needed. i then receive a message stating that For us to complete your security review and get your money transfer moving forward, we need a couple more pieces of information. Please call Ria at 1-866-470-4389. i have called this number 1000 times it keep saying you have reach transaction department.... choose from the following option, if you are a customer press 1 an agent press 2. after pressing 1, it said you have reach transaction review department, this call may be monitored for quality purposes.. our business ours are blaablaablaaa. Im calling withing the stipulated busines hrs from 6am to 8pm. the calls keeps ending no one to speak to... i dont know if it was a mistake sending money with Ria because I also send with moneygram. A friend introduce and am a bit disappointed. My husband was like dont send through people you cant communicate with. you can't even email them, not to call them. i even tried their help number 8774431399 and call keeps ending. i did send a huge sum of money and pretty scared.
So I finally got in touch with RIA . I was told by phone and email that it was going to take 3 business days (March 3) for the transaction to be completed (money to reach the destination).. It never did. On March 7th 2017 at 4:32 am I received an email from RIA saying the transaction is completed. I was like finally, at long last.... but to my surprise I called the destination after 6 hrs and was told there is no money in the bank account. I then called RIA talked to three different people no one was able to answer my question. I was then transferred to compliance department its took 59 minutes 23 second, then one of the customer personnel Vicki picked up, i was very upset but she did a great job to calm me. she insisted the money has been deposited to the account per their records. she then asked me to get a bank statements from the destination account. so i will be doing that tomorrow. so currently, i dont know where my hard earned dollars are or which group is telling the truth, whether RIA or the destination bankers. will update once i get my money. but good job to Vicki. but honestly i do not think i will be sending money through RIA.