Reviews of Ria Money Transfer Company

7.5 score based on 910 reviews

Send Money To Rate
USD PHP ₱ 49.73
USD MXN $ 18.54
USD INR ₹ 64.67

Overview

A international money wire transfer service that includes a reach of more than 316,000 locations in 150 countries.The service allows customers to transfer money to and from more than 4,000 of its stores. Ria participates in multiple financial services, including, electronic bill payment, mobile top ups, prepaid debit cards, check cashing, currency exchange and money orders. Why you should choose Ria for money transfer ?
  • Send money the easy way
  • Effortless payout options
  • No more long lines and crowded places
  • Good TrustPilot Reviews

Coverage: How many Countries & Currencies does Ria support?

Ria User Reviews and Ratings

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i can not recieve money in London from …

Review published ago

i can not recieve money in London from belgium. i'v been 8 locations all of them say just send money no receive. i tried to call custumer service no one answers. avoid

by Kakhaber Khetsuriani

i can not recieve money in London from …

Review published ago

i can not recieve money in London from belgium. i'v been 8 locations all of them say just send money no receive. i tried to call custumer service no one answers. avoid

by Kakhaber Khetsuriani

DONT USE!

Review published ago

I tried sending 1200 dollars to my brother in law in Nigeria and they called me and asked me for a copy of his passport before they can send my money! I told them thats intrusive and an invasion into my privacy! This was the first and last time I will ever use them! They are truly the WORST! GET OVER YOURSELVES! IT WAS 1200 DOLLARS NOT 12000 DOLLARS!!

by Susan

DONT USE!

Review published ago

I tried sending 1200 dollars to my brother in law in Nigeria and they called me and asked me for a copy of his passport before they can send my money! I told them thats intrusive and an invasion into my privacy! This was the first and last time I will ever use them! They are truly the WORST! GET OVER YOURSELVES! IT WAS 1200 DOLLARS NOT 12000 DOLLARS!!

by Susan

stars

Review published ago

stars: Excellent – no reservations, I would recommend this company to anyone.

by Salaam Ahmadzai

stars

Review published ago

stars: Excellent – no reservations, I would recommend this company to anyone.

by Salaam Ahmadzai

Very slow transfers..even a regular mail through USPS will be much faster than this..

Review published ago

I sent money $2300 from my account Tuesday, they told I need to verify my account and this process took till Thursday. I called to customer care they transferred to more than 3 departments and the lady told your recipient will get the money with in 2-4 Hrs(some transactions will be completed in 2-4 Hrs and some will go up to 4 business days and you are lucky in this she told). I thought it will be completed by end of this week. When I login into website and check the status it is in process and expected arrival is by next Friday and still funds are not available for pick up. This happened for more than 5 business days and this is third week as per your system for the transaction to completed. Please post the timelines for each transfer clearly while we are making a transaction, When you are not able to meet those GIVEN timelines send my money back to my account immediately. Even for cancellation it will take 2-10 business days. This is not fair to hold my money for these many days, from the day I initiated the transaction it is 14th business day today and still the transaction was not completed.

by Joly Paul

Very slow transfers..even a regular mail through USPS will be much faster than this..

Review published ago

I sent money $2300 from my account Tuesday, they told I need to verify my account and this process took till Thursday. I called to customer care they transferred to more than 3 departments and the lady told your recipient will get the money with in 2-4 Hrs(some transactions will be completed in 2-4 Hrs and some will go up to 4 business days and you are lucky in this she told). I thought it will be completed by end of this week. When I login into website and check the status it is in process and expected arrival is by next Friday and still funds are not available for pick up. This happened for more than 5 business days and this is third week as per your system for the transaction to completed. Please post the timelines for each transfer clearly while we are making a transaction, When you are not able to meet those GIVEN timelines send my money back to my account immediately. Even for cancellation it will take 2-10 business days. This is not fair to hold my money for these many days, from the day I initiated the transaction it is 14th business day today and still the transaction was not completed.

by Joly Paul

Ria doesn't give referral bonus

Review published ago

I am rating 1 star as there is no 0 star...Sorry Ria Money Transfer. Ria money transfer service gives $20 referral bonus for referral. I referred my friend who registered with my referral email, which had the link from Ria money Transfer. He completed the registration and completed his his forex transfer as well and got a $10 bonus as he was a new customer. But Ria never paid me $20 referral bonus. When I asked them the status, they replied me that my friend didn't use my referral link to register. When I replied that he had used the proper registration link and completed transfer as well but they refused to send me $20 bonus as they cannot find a link between me and my referred friend. Who is to blame if they cannot find a link even after my friend followed my referral link to register and send money. Above all my friend referred another friend and she registered and transfer money in front of him and then also they denied 20$ bonus giving same excuses that they can't find link. These all look like ways to avoid giving referral bonus. I gave up so Beware. I am thinking to go back to other remittance service provider with whom I never faced any issue like Xoom ot Remitly.

by BHAVIN

I have sent email regarding extra …

Review published ago

I have sent email regarding extra charges taken by ria agents in Birmingham cape hill area but Ria customer service never took any notice and never replied me back. Agents are charging £3.00 for transferring £500, where it should be £0.0. Hope they will take a notice from this platform.

by Farrukh Kiani

Bad company

Review published ago

I initiated transfer online , they processed it 2 days after, they sent the money on the second day after they took the money from my bank account, a total of 5 day transactions.... ridiculous! When I called customer service, I was transferred to 3 different agents not english speaking and I ended up being transferred to an agent or department which was closed - an online service? closed at 10:00 est? Nobody working? I called 3 times and yelled at them then they sent me an email that money is ready for pick-up and I realized it was few minutes after I yelled at them. Don't MAKE TRANSACTION WITH THIS COMPANY!

by Alteli Higdon

Horrible company. Always avoids referral bonus payment.

Review published ago

Horrible money transfer service which promises $20 referral program. I referred my friend, who registered with my referral email, which had the link from Ria money Transfer. She completed the registration in front of me & completed her first forex transfer immediately after registering. She got a $10 bonus as she was a new customer. But Ria never paid me $20 referral bonus. When I asked them the status, they wrote me that my friend didn't use the my referral link to register. When I replied that she had used the proper registration link in my presence, they now wrote that she must have registered and then must have done the transaction after going to some other pages on the site. I replied to them, that my friend completed the transaction immediately after registration. Now, they refuse to pay me $20 bonus that they cannot find a link between me and my referred friend. Who is to blame if they cannot find a link even after my friend followed my referral link to register and send money. These all look like ways to avoid giving referral bonus. I give up on this company. I'll go back to Remitly & Xoom (with whom, I have never had to chase to get my referral amount).

by Jaideep Haryani

Im having the worst time with Ria Money …

Review published ago

Im having the worst time with Ria Money transfer. Im sent $330 to El Salvador on October 4, 2017. My accounts shows in process and that money will sent until November 11, 2017. I have called several timr but they are not able tp help. They already withdraw my account. Im a loyal customer but im very disappoited and i will not be using this service anylonger. I have use my debit card and there was want time my account was put o hold. I have used my checking account several times my account has been verified and novneed to put on hold or review. I hope they can release my money very soon. I m filing a complain with my local consumers affair to have this business investigate.

by BETTY

Only from US, Spain and Australia

Review published ago

From Ria web site on September 28, 2017: "We're sorry, but based on your current location, you can't register for an account here... Currently, only users in the US, Spain, and Australia may send money."

by Sales

Horrible!

Review published ago

They blocked my account without me doing anything wrong, without any kind of notification. Although I have been a loyal customer. In this case, you are no longer able to send/receive money through this account. I think that this company discriminates certain countries. I was simply disgusted. Horrible!

by Jordan S

If there was an option for "zero" …

Review published ago

If there was an option for "zero" stars, this company would get it. I went through all their hoops (I don't mind security when it benefits us all). After I submit, the transfer is not only blocked, but my account is shut down. I call in to figure it out, and the CSR was about as pleasant as a root canal... dull, uninterested, definitely not pleasant and very unprofessional. "There is no solution we can discuss" Ummm... I guess you left out the word service is your job title. I'd rather pay Western Union 2X what these idiots charge. HORRIBLE experience. DO NOT USE THEM.

by Doug Crowe

WARNING! DON'T TRUST THIS COMPANY! DELAYS SENDING FUNDS WITHOUT ANSWERING!

Review published ago

WARNING! DO NOT TRUST THIS COMPANY! this company practices false advertising. recently a transaction was made that was put on hold pending review. on its webpage the company states that funds are to be received in 5 minutes (supposedly within 15 minutes); however over 24 hours have passed and the transaction still appears as pending. When contacting customer service, they said that the transaction was pending verification of order and that it was being processed by their order verification department (a mysterious department indeed). received an email from said order verification department stating that "Your account has been put under review for security purposes." the email also stated that if one wishes to reopen the account that a photo of the account's owner needed to be sent together with a scan of an id card. after contacting the company's customer service i was able to speak to various representatives both in English and Spanish. they attended us well and informed that because it is a first time transaction that the order needed to be verified and that it will take up to 12 hours to process. i tried contacting the very order verification department and a very rude obnoxious representative by the name Justin spoke to me. this man was dishonest and not professional at all. although the account's owner was on the phone, he still required that the company calls her directly at her cell number in order to verify the account information. however as i informed him, a previous department had already verified that she was the account's owner by asking her a series of questions including her home address and name of the person receiving the funds. nonetheless this Justin closed the phone and never called us back. this somewhat dark unknown company is not like others that do same business of transferring money overseas. other companies like remitly.com and xoom.com (a paypal.com company) and paypal.com do not delay processing transfers that long. it is inexcusable and outrageous the company's long delays in transferring money. online at riamoneytransfer.com when customers are placing an order their webpage states that if you pay using a debit card (which carries a $5 fee) the transaction will take approximately 15 minutes or less. But clearly that is not true. if we had known that this company would be delaying sending funds overseas, we would surely never have performed any business with this company. personally i would have sent funds using remitly immediately! remitly is a better company that is secure and whose transactions online are done in 5 minutes or less. we opened a new account with riamoneytransfer.com only because it had advertised itself as being a good company that also provides a welcome bonus of $10 for first time customers. we have yet to see if such a bonus is awarded. they also advertise that anyone can refer persons to their company and after they have opened an account and placed the first order, the person referring them will receive $20 in the form of an amazon credit received via email code. again one has yet to see if they will fulfill such promises. i think that although the company is legal, it delays too much in processing transfers of funds. i also believe seriously that they profit in delaying orders. so if you have an emergency and need to send money fast so that someone overseas may receive it right away, YOU SHOULD NOT USE THIS COMPANY RIAMONEYTRANSFER.COM. save your headaches and avoid the troubles, instead go elsewhere. Google up "best online money transfer companies" and find out which one is right for you. Again remitly.com and xoom.com and paypal.com are better choices. With paypal you can send funds via friends and relatives and pay no fees (although such transfer is not protected by paypal's anti-fraud guarantee of up to $2000; paypal only protects purchases up to $2000 and not funds sent via friends and relatives according to company's statement). remitly has lower fees ($3.99 per transaction) than riamoneytransfer.com ($5). however i did find that riamoneytransfer.com offers more money than any of the other companies mentioned. Google up the exchange rate going for the country you are sending money to. riamoneytransfer.com will give you a higher percentage of funds but at the expense of having to wait a long time for the transaction to be finalized, and if it is ever completed. online i have read many negative reviews of customers who were forced to cancel their transactions with riamoneytransfer.com. Nevertheless, we had thought that this company riamoneytransfer.com would process funds right away within minutes (as remitly and paypal do), but we were wrong. Consequently, we had told our relative overseas to go to the bank to pick up the funds and she lost time, energy and money because the funds were not yet available. To this day September 5, 2017 funds are still not available and the order just shows as being pending. Yesterday another customer service representative of riamoneytransfer.com says that by the end of the day the funds will be available, meaning that we must wait until at least 12 hours have passed. Very stressful and inconvenient! After waiting more than 24 hours i am now forced to call the company's customer service a fourth time to see what will be done on their side. My honest advice is that people "should not do business with riamoneytransfer.com." Again this company engages in "false advertising and abuses its customers". I give this company 1 star only because they did have an attentive customer service that responds to calls. But i really wish i could give them 0 stars. Just that their process of sending funds is too tedious too stressful and too long. Seriously someone should file proper complaints against riamoneytransfer.com with the government authorities like the Attorney General's Office, the Better Business Bureau, and Department of Consumer Affairs, and local politicians council members and senators. Perhaps their offices can investigate this strange untrustworthy company called riamoneytransfer.com (A Euronet Worldwide Company). They have held our money and now we can't send to a relative overseas. Certainly, this will be the last time we do business with it ever. I hope this information was helpful to someone. Below you may some basic company information for those needing assistance: CUSTOMER SERVICE (877) 443-1399 ORDER VERIFICATION DEPARTMENT Ria Money Transfer Office (844)278-1911

by alberto

This company should close down because …

Review published ago

This company should close down because they are full of lies. I wouldn't recommend them. Yes, customers services Agents are damn rude and so unprofessional. Secondly, if you need money sent anywhere urgently, this is not the place, try other companies as you might/will be waiting in vain because their process is damn slow and the worst part of it is the nonchalant attitude of their agents. Professionalism=zero, work ethics= zero,. I sent money to the United Kingdom which has an advanced and more sophisticated banking system not any third world country.Ria still couldn't get it there in time. You cannot call or contact them to confirm 24hrs. No sense of urgency towards their clients.. skip it folks, they're just not the ones. Do your research , find a better money transfer company...

by Horchai Babq

Ria money transfer service going from …

Review published ago

Ria money transfer service going from good to great

by Ram Kumar

Worst Experience

Review published ago

Worst Experience. Folks, please don't trust them. They put my transaction from the US to India in the hold. But no notifications. I called customer service 3 times and finally, I cancelled the transaction. Now, it will take 3-5 days to refund money back to my account. Hope I will get within 5 days. I fed up with calling ria customer service and I don't want to do it again.

by Elizabeth george

Big scam

Review published ago

Big scam. Don't fall for it. Promised $20 reward for referring and after joining and completing transaction, they didn't give anything. Reported to customer care and the reply was they have some bug in system so they cant give. Seriously. Better use Xoom rather than fall for this scam. Never know when you will lose your money.

by Aswin Peter

Pround of you

Review published ago

Pround of you! Always satisfy

by Wendlassida

Money never arrived

Review published ago

We send money to a hospital account almost a month ago. The money was for my sick gradma who meanwhile has passed a way. The money never arrived and ria is keep telling us to wait for the counterparty confirmation which hasnt come in 4 weeks. Their policy is to refund in case they cant deliver within 10 days! Still no refund just excuses.

by grace

very good and quick service with …

Review published ago

very good and quick service with comparatively higher rates

by Dattatray
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Ria Discount and Offers

All Countries
Complete your first money transfer with Ria and get a $10 Amazon Gift Card

Transfer Type And Modes

Pay In Options

Bank
Cash
Credit Card
Debit Card

Pay Out Options

Bank
Cash
Home Delivery

Service Mode

 Online

Exchange Rate Type

Fixed

Ria Company & Contact Info

Type:- Money Transfer Company
Established:- September 1, 2012
Address:- 511,
16th Street Suite,
510 Denver,
CO 80202
USA
Service Info:- 1-877-443-1399
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