Ria is a highly responsive website. Once you enter the country of recipient and amount, the exchange rate will be presented to you in zero clicks. The sign in process is also easy in Ria. It also offers Android and iOS Mobile apps as well for the customers, so, they can remit money wherever they are, without any delays. You can download Ria Money Transfer apps here (Android App and iOS App). Many times, the app asks the customer to log in twice. Besides this, you also need to sign up first to use the app (this is not you have to do if you use Exchange Rate IQ’s Android App and iOS App). One cannot send any extra funds through Ria on a monthly basis above $8,000.
The users can use Ria Money Transfer online and offline modes for transferring funds. In online mode, they can use website or mobile apps, in offline, they can transfer funds through its walmart service. Customers from the US can send the money from Walmart-2-Walmart, where Walmart acts as an agent for Ria. There is a fee structure for transferring the funds through Ria Money Transfer Walmart service which is provided in the table below:
Ria Money Transfer Walmart Service Fees
|Transferred Amount(in $)
||Competitors’ Prices(in $)
||Walmart-2-Walmart Price(in $)
About payment convenience, Ria accepts payments through bank accounts, all debit and credit cards. So, those who hold American Express cards, money market account holders, as well as cryptocurrency holders, could not send the funds through Ria. Bank deposits and home delivery are most used remittance services of Ria, which is affordable as well as fast. It also offers post office transfers in Kenya. The recipient can get delivery to home, office or wherever they want through the delivery agent of Ria.
As per user experience, we rate 7 out of 10 to Ria Money Transfer customer services, because customers are not satisfied enough with its apps and assistance facilities. We would have given a higher score to Ria if the users had clear understandings of their transaction and satisfied with its services.
Ria mobile app
Ria Money Transfer has been offering it’s Android as well as iOS mobile apps which can be used anytime anywhere and you need not carry cash every time you go out. The app is easy to use which is designed for the comfort and convenience of mind. Users can send money faster which can be received by the recipient within 15 minutes in their mobile wallet. It is highly secure which use the payment card industry (PCI) standard and Extended Validation SSL Certificates.
However, users are not satisfied with the app as they have rated Ria mobile app 2.7 out of 5 stars on Android and 2.4 out of 5 on Apple. They have complained that the app has many errors and ask for multiple logins. Besides it also show difficulty in providing necessary details.