Horrible company. I tried an online account, after several attempts it went through. Then the site said it didn’t go through and to contact them. So contact them, Now I have to wait for approval from them for yet another few days few days go by still no response I contact them , them customer service rep got on it and now finally I’m in , right? So meanwhile Had decided to go to a location not too far away figuring it would be quicker, I wait on line fill out the form pay the money and leave with my receipt of payment. My friend calls me the next morning and the payment hasn’t gone through, wait...what?!! Ok, now I call customer service and the rep says she’ll have to ask me a couple of security questions,(but she’s really snooty) so what are you sending the money for, Where did you meet this person, how long have you known her. After I answered all this very invasive questions she says that the transfer can not be approved. I request a manager to no avail. He said that the area that I’m sending the money to has a high rate of money scams. So my response Is if that is the issue why did I have to answer all those questions and why did you take my money in the first place, also I know this person so that doesn’t apply to me. Nevertheless he denied it. My thought is that they’re using people’s money and profiting off the interest dodgy scammers. Run dont walk from RIA Money Transfer.