Ria Reviews

All the useful information that you need to know before sending money with Ria!

6.9 score based on 929 reviews

Send Money To Rate
USD PHP ₱ 51.05
USD MXN $ 18.16
USD INR ₹ 63.68

Overview

A international money wire transfer service that includes a reach of more than 316,000 locations in 150 countries.The service allows customers to transfer money to and from more than 4,000 of its stores. Ria participates in multiple financial services, including, electronic bill payment, mobile top ups, prepaid debit cards, check cashing, currency exchange and money orders. Why you should choose Ria for money transfer ?
  • Send money the easy way
  • Effortless payout options
  • No more long lines and crowded places
  • Good TrustPilot Reviews

Coverage: How many Countries & Currencies does Ria support?

Ria User Reviews and Ratings

reviews powered by trustpilot

DO NOT TRUST RIA

Review published ago

DO NOT TRUST RIA! Your money may vanish.I've been using Ria since 2014. I've successfully used their service to send money to my Girlfriend and her family in the Philippines. I've sent it using my checking account and using my debit card. I've also sent money to a family friend in Colombia. There was a error in one of transfers and Ria apologized and even issued me a promo code for my next transfer being free. However, apparently the customer service representative had a gripe with me being upset and was somehow able to BAN my account for life! My account has been locked and when I got a message to call them, I was told that my transaction was "risky" and therefore I can NEVER use the online service again, but I can go to a Ria physical location! If it's a risk issue, why do they even allow me to do that? So,it's NOT a security or risk issue as they LIED to me. Additionally, they won't tell me what the "risk" issue is and REFUSE to provide any information to address the situation. All the other wire companies are able to process the EXACT SAME transaction without any problem, however I wanted to continue dealing with Ria because they were less expensive. In summary: DO NOT TRUST RIA! I repeat: DO NOT TRUST RIA! Use somebody else who is trustworthy and has integrity.Customer service was also rude when I inquired into this and NOBODY would return my call. I'll now go back to XOOM, Transferwise, Remitly, Western Union, Money Gram and others that can be trusted. I advise you to do the same.

by APS

DO NOT TRUST RIA

Review published ago

DO NOT TRUST RIA! Your money may vanish.I've been using Ria since 2014. I've successfully used their service to send money to my Girlfriend and her family in the Philippines. I've sent it using my checking account and using my debit card. I've also sent money to a family friend in Colombia. There was a error in one of transfers and Ria apologized and even issued me a promo code for my next transfer being free. However, apparently the customer service representative had a gripe with me being upset and was somehow able to BAN my account for life! My account has been locked and when I got a message to call them, I was told that my transaction was "risky" and therefore I can NEVER use the online service again, but I can go to a Ria physical location! If it's a risk issue, why do they even allow me to do that? So,it's NOT a security or risk issue as they LIED to me. Additionally, they won't tell me what the "risk" issue is and REFUSE to provide any information to address the situation. All the other wire companies are able to process the EXACT SAME transaction without any problem, however I wanted to continue dealing with Ria because they were less expensive. In summary: DO NOT TRUST RIA! I repeat: DO NOT TRUST RIA! Use somebody else who is trustworthy and has integrity.Customer service was also rude when I inquired into this and NOBODY would return my call. I'll now go back to XOOM, Transferwise, Remitly, Western Union, Money Gram and others that can be trusted. I advise you to do the same.

by APS

Recomiendo utilizar otra empresa si …

Review published ago

Recomiendo utilizar otra empresa si tienes que hacer un giro a Montevideo Uruguay. He realizado el trámite el día 26 de enero y estamos a 7 de febrero y aún no hemos recibido el dinero. Pueden llamarme, mi telef5es 00447585248711. Creo poder ayudar con gustó.

by Leonardo Cioffi Ricciardi

Recomiendo utilizar otra empresa si …

Review published ago

Recomiendo utilizar otra empresa si tienes que hacer un giro a Montevideo Uruguay. He realizado el trámite el día 26 de enero y estamos a 7 de febrero y aún no hemos recibido el dinero. Pueden llamarme, mi telef5es 00447585248711. Creo poder ayudar con gustó.

by Leonardo Cioffi Ricciardi

Bonsoir j'ai reçu de l'argent de ma …

Review published ago

Bonsoir j'ai reçu de l'argent de ma soeur qui vit en Espagne et pour retirer l'argent on me dis que l'argent as déjà été retirer alors je voudrais savoir qui et ou l'argent as été retirer Voulez vous bien m'aidez à resourdre ce problème afin d'avoir mon argent si vraiment votre agence est efficace ?

by Richard Maunet

Bonsoir j'ai reçu de l'argent de ma …

Review published ago

Bonsoir j'ai reçu de l'argent de ma soeur qui vit en Espagne et pour retirer l'argent on me dis que l'argent as déjà été retirer alors je voudrais savoir qui et ou l'argent as été retirer Voulez vous bien m'aidez à resourdre ce problème afin d'avoir mon argent si vraiment votre agence est efficace ?

by Richard Maunet

RIA is Trash!

Review published ago

This is by far one of the worst companies I have ever dealt with. Money is immediately taken, website states estimated 3 hours for transaction to be completed then once past that point told 12 hours by rep. I’m now on hour 12 and still not completed, just constant lies and unethical practices. CS is absolutely no help whatsoever. Probably attempt a refund in morning but I’m sure that will be an adventure as well. Just updated after 12 hours they cancelled my transaction. This place can honestly rot in hell!

by Andrew Walbert

RIA is Trash!

Review published ago

This is by far one of the worst companies I have ever dealt with. Money is immediately taken, website states estimated 3 hours for transaction to be completed then once past that point told 12 hours by rep. I’m now on hour 12 and still not completed, just constant lies and unethical practices. CS is absolutely no help whatsoever. Probably attempt a refund in morning but I’m sure that will be an adventure as well. Just updated after 12 hours they cancelled my transaction. This place can honestly rot in hell!

by Andrew Walbert

It takes a week to make a transfer

Review published ago

It takes a week to make a transfer. From NY to Colombia. Using bank accounts. SMH

by Jess

Gonna use ria to send money.

Review published ago

Sending money with ria getting better..

by Helen Collins

I was unable to complete the transfer …

Review published ago

I was unable to complete the transfer through various forms. Wrote and called multiple times to customer service, who first said they'd escalate the case and then they locked the account. Once they lock your account, even if they have your information stored (e.g. your debit card number) you have no way of accessing your account to remove it. You have to "trust" them that they'll remove it.

by Julio

What an offal service

Review published ago

What an offal service. They take the money right away and then block it for many days. First time sending money with RIA and the computer asks that I call a number. They ask why I am sending $500 and after bunches of questions, they ask me to provide a copy of my passport. I told them my passport is at home and I am in a different city at this time. I asked they issue a refund, and they tell me in 3 to 5 days the refund will show back in my debit card. The next day I get a message saying the review team approved the transaction. After five days money is not at the receiving end nor refunded. I call them and they say, now we are canceling your transaction and 3 to 5 days money will arrive back in my debit card.

by Michael Dylan

I have been using ria for last 2 years

Review published ago

I have been using ria for last 2 years. My last transaction was cancelled due to some "server issue" at the receiver's end and now they want my passport scan. If they were unable to process the transfer without my passport scan why did they withdraw money from my account? I now have to wait for this money to return. I will not recommend this company. Their functioning is unpredictable.

by S Ghosh

Avoid RIA

Review published ago

Avoid RIA, Their business practice is deceptive. Just try to send $499 for the first time. They immediately put the account under review after taking the money from my bank account. I asked they refund the money since they want a copy of my passport. I asked why they took the money out of my account if they wanted an additional step. No answer to that question. Now, they say it will take 3 to 5 business days to refund my money. They are sitting on peoples money for no reason.

by Michael Dylan

Terrible MAL SERVICIO

Review published ago

Terrible MAL SERVICIO, MALA IMAGEN

by John Benitez

Je dois recevoir un transfert de ma …

Review published ago

Je dois recevoir un transfert de ma cousine mais le transfert est bloque pour des raisons que je ne sais pas alors que j'ai une urgence ici et cela indique que le transfert est en revision : ria_form_tracktransfer_label_ınreview Pour vous garantir le plus haut niveau de sécurité, votre transfert d'argent est actuellement en cours de révision. Ce processus peut prendre jusqu'à un jour ouvrable. Que faire dans ces conditions vu que j'attend depuis hier.

by Ghislain Lagourne

After sending me a letter for a refund …

Review published ago

After sending me a letter for a refund they closed my account which I have used over 10 years up till now I've had a good service over the years I feel very disappointed with the attitude in the London customer service office where you should try to resolve issues

by John Wiseman

I'm so disappointed..

Review published ago

I'm so disappointed... I tried to claimed my remittance 2 times today in 2different branches.. but system say.. not found.. But I check online, it says ready for pickup.. WHERE!!!!

by Tess

These guys are terrible....never …

Review published ago

These guys are terrible....never use...plezzzzz... Do not waste your time...

by Jack French

The Most horrible money transfer I have …

Review published ago

The Most horrible money transfer I have ever seen. I have transferred last week and still on pending. I would definitely sue on them for compensation as I have lost a lot of business because of this pending transaction. The customer service is very poor and can't even speak English properly. I think they have Indian base customer service for low cost.

by Moosa Khan

it is shame i cant give a zero star

Review published ago

it is shame i cant give a zero star. the service doesn't deserve one star. i have been trying proceed the transfer for one week. As they had some technical problems ... i finally proceed the transaction. later i found there has been a problem even while i have been charged for that ( in total i made 3 phone call to ria and two phone call to bank) . within few hours i was told the transaction has been proceed. the next day i called them again as i couldn't see the transaction online. i have been told the transaction didn't go through. ( i have been asked to call the bank several times that day, then call back to ria again probably 5 times bcs they would never call me back ) i have been told the issue was escalated. three day later no phone call no money. I call again and was told to send a prove of tranfer. i sent the prove i have been charged the money. they still told me to contact my bank. My bank clearly told me it is all Ria problem. i told them they need to contact my bank. Unfortunately they refused and instead told me they will refund me. Ohh and i forgot to say in last few days i have been hang up twice by customer service and promised several times someone would call me back but no one did. The think is i need to transfer money for school fee for orphan in Tanzania. And to deal with someone like this is absolutely nightmare

by Lucie Novakova

One of the most disappointed website I …

Review published ago

One of the most disappointed website I have ever access. Needs to focus on it

by Rajib Ghos

I had fraud case by RIA agent in Italy, lost 565 euro

Review published ago

I experienced a fraud case by RIA agent in Italy who stole my personal information and then stole my money, after a month of back and forth and several calls with US Office, and Italy Legal department, the officer said "I totally understand your situation but sorry, there is nothing I can do to reimburse you" I lost 565 euro

by Mohamad

still no refund after 3 weeks after cancelation.

Review published ago

My order was cancelled due to some delays in retrieving the funds by the receiver. It has been almost 3 weeks now and my money still not refunded. I called mored than 20 times and each time I am unable to speak to customer service. I also emailed like 10 times and got no reply. be aware of this company

by Laine
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Ria Promo Codes & Offers

All Countries
Complete your first money transfer with Ria and get a $10 Amazon Gift Card

Transfer Type And Modes

Pay In Options

Bank
Cash
Credit Card
Debit Card

Pay Out Options

Bank
Cash
Home Delivery

Service Mode

 Online

Exchange Rate Type

Fixed

Ria Company & Contact Info

Type:- Money Transfer Company
Established:- September 1, 2012
Address:- 511,
16th Street Suite,
510 Denver,
CO 80202
USA
Service Info:- 1-877-443-1399
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