Reviews of Ria Money Transfer Company

This is the worst customer care support, and the doesn’t know how to talk to the customer. I really hate ria customer care team. I have initiated the transfer(Transaction Number: US784090982) to India, till today day there is no change in the status. Am Transferring this amount for emergency family assistance, When I called the help desk, their saying it will take 3 to 5 days to complete the transaction. I asked them to either transfer the amount immediately or else cancel the amount back to my checking account immediately, so that I can go for other remittance who can do instance transfer. But their keep on saying I have to be wait for 3 to 5 business days. Why should I suffer for their nonsense process? Looks like they are stealing the customers money and using for the own purpose.

It well it was so easy

Security is on extremely high level, so there's no way for abuse. Ria Money Transfer is one of the cheapest options available on international market. It's fast, secure and simple. Much better and cheaper that WU. I've been using it for 3 years so far and had no problems at all. Keep up good work and expand number of locations.

I tried to send to a poor friend in Philippines last year fior some much needed dental work and was refused and had account locked they think everything is fraud the criminals screw everything up for the good people if there was no fraud there would not b a problem

I use Ria money transfer nearly twice a week to send money.nrver received any promo codes for discount or any compensation for being a loyal & regular customer. I now use Boss revolution as I get promos any time I send money. If I need to use Ria, I will . No customer service to contact for issues. Very impersonal way of doing business. I am extremely disappointed.

This is the worst transaction agent which i ever seen when compared to others. Yesterday night around 10 initiated a transfer to india and till next day noon no change in the status. during initiation it was told maximum 3 hours its will be done. But its not. when i called help desk it was told randomly will pick a transaction to so security check and that transaction will take 3 to 5 days to complete. Till i submit the transaction it was not notified this info any where in web portal. I neither use this nor suggest to anyone. It looks like stealing the money from customer and using for their purpose.

De zaak in de Efua Sutherlandstraat in Amsterdamn zuidoost is een slechte zaak. Ik had van te voren gebeld wanneer ik langs zou komen en tyoen ik kwam was er geen geld. voor niets gekomen en ze konden ook niet zeggten wanneer dan wel

It a lot better then the other two more easy to do on line .

Slow compared to competitor remitly. Doesnt keep you informed through texts etc about the status of your transfers. Also though it shows that payment has arrived it takes a couple of days to credit to account. While I was making my transfer it said it will arrive on Monday. But its Wednesday today, amount is yet to be credited!. Update: Yes, Thanks. Money has been credited though delayed by two days. Also, yes I have been informed by email. But just hope services can be a little faster. Thanks for your concern.

I tried to send money but they only answered after 2 days that they cannot process it. I sent with wirecash after and it worked right away.. bad bad service ria!

Great experience with Ria Money Transfer from last 6 months. Reliable, fast, efficient and trustworthy.

El problema es en los bancos donde se recibe el dinero no pueden prestar un buen servicio

Easy and really fast money transfer, I love the service .

Its bad i have problems and i need to cancel 3 money tranfer because its on process and its taking for ever

Ria delaying my online order for more than 3 weeks since their partner bank (KOTAK MAHINDRA) hasn't responded for more than 14 days. Customer care team says nothing can't be done other than waiting indefinitely. ( waited for 14 days and they don't have a time period to fix their technical issue). They don't a have an escalation process either. Poor standards and filthy customer connect.

Excellent!!!!

I did first small transfer money with in March 2017 and it did go fine they did verified my account with two ACH small transfer before that. Next I did two small transfer and those again did go fine. When I scheduled the next transfer the Ria system get confused or forget that it has done a verification earlier using the two test deposits and also it has made 3 successful transfers. It send me an email shown below ........... Order Verification orderverification riafinancial.com Your account has been put under review for security purposes. To reopen your account please follow these FOUR steps Step 1. Take a picture of whatever payment type(s) you plan on using on our site . Credit debit card Take a picture of the front and backside of the card being used. You may cover the first twelve digits of the card and cover the three digit CVV code. The last four digits expiration date and name on the card must be visible and the back of the card MUST BE SIGNED . . Bank account Take a picture of your most recent bank statement for the bank account you are using. Your name address and at least the last four digits of the account number must be visible. Step 2. Take a picture of an additional secondary proof of residency document (example utility bill cable bill telephone bill etc.). Please make sure this document is recent. Step 3. Email the above document images from Steps 1 2 to orderverification riafinancial.com. Please make sure all the documents you provide are actual photos of the documents taken with a smart phone or digital camera scanned copies of the documents will not be accepted. The step below is done separately Step 4. Take a picture of a valid legal ID (driver's license passport etc.) and new picture of yourself then click the link below and follow the directions for uploading the pictures of your ID and photo of yourself to the verification site https riamoneytransfer .netverify .com v2?authorizationToken=xyz xyzabcd locale=en Please make sure you take a new photo of yourself from today to upload with your ID and make sure the ID your are using is valid. If you are using a Driver's license our system is going to ask you for the front and back of the identification. Once you have completed these four easy steps our team will review the documentation and respond via email. Please be aware this process can take a maximum of 24hrs to be completed. If you have any questions please call (844) 278 1911. (Monday Friday 8 00am 5 00pm MST) We apologize for any inconvenience and we thank you for choosing Ria. Sincerely ORDER VERIFICATION DEPARTMENT Ria Money Transfer ........... Ria don't know that 1. sending SENSITIVE information in email is not secure www elie net blog security how email in transit can be intercepted using dns hijacking or http its ucsc edu security internet.html 2. How did they allow first 3 transactions 3. If Ria wants it could use again the deposit verification but just like its place in the transfer industry ( 3rd) it chose a 3rd world method. I have never seen a financial institution asking for recent photograph . 4. Ria did not guarantee that it will keep the information private and will keep it secure. The information via email can be intercepted during transmission request to upload on https site may be ok but Ria has to understand that the customer base (India transfer) is 5 10 times wealthy than their other Latino customer base [ sorry saying this as Ria boasts its 3rd place]. So Ria need to understand that these new customer want privacy and do not want to be target of identity theft. 5. The items requested are already verified when Ria did first 3 transactions. Bank was verified by small deposits. The driver licence was entered when online profile was created. 6. Ria can confirm the address by asking utility bill credit card etc or Best is that it send a paper mail with unique code that if the person enter on its site then it is the person. 7. Before asking Copy of passport Driver license it should guarantee that the copy will be destroyed after review and its employees will not sell that information. 8. But in all it is too much hassle so I will send this by email and if they want to keep me customer I can stay bu there are other institutions also.

When sending, I noticed a box for a promotional code. I think is for the purpose of using when referring and they do their first transfer. I beleive there should be other promotions as well to create preference.

The RIA help to people over the world send money far away of their family and friends. I recommend this RIA Money transfer to my friends and relatives.

excellent👍