Ria Reviews

They were no help to me an old lady who realised i had been a victim of an online scam. They did not stop the scammer getting my cash when asked too. I rang their uk number at 11am and still 5 hours later they let the scammer get my money.

I've never come across such an incompetent entity in my lifetime! I have used Western Union, Moneygram and WorldRemit without issue.. however, hold and behold, the customer service representatives at Ria Money Transfer are the epitome of nescience. So- my transfer was cancelled because upon calling up, I answered that I had not met (in person) the individual I was transferring the funds to. Here is a word of advice, if you want your transfer approved- just lie and say you've met the person! Maybe they should make it clear on their website, that a prerequisite to transferring the funds is having met the person face to face? Ria Money Transfer is stuck in the 15th century. Someone should remind Ria that we live in a global economy. Here is hoping their incompetent parent company doesn't purchase Moneygram, otherwise that is one less reliable option for world-wide remittance. PS: The transfer was paid via bank deposit, no risk whatsoever to Ria Money Transfer of chargeback or return of funds if the "transfer went wrong"! But hey, Ria thinks you're an infant and require parenthood from their untrained customer service representatives! Now I have to wait 10 days for a refund- if not received, I'll be sure to file a complaint with the banking ombudsman- that way this incompetent organisation will face penalties for wasting my time! Stick with Western Union and Moneygram, however cease using Moneygram if Euronet Worldwide, Inc succeed in their takeover bid, your only option will be Western Union and WorldRemit!

For bigger amount RIA is full waste of time. I wanted to send a bigger amount I have been told bring 6 month bank statement 6 mont pay slip. head office of ria raised two objections one was that I need to provide Upton date saving account bank statement and also need to provide a proof of transation for on of transation in my account. I was lucky that I had that trasanstiin within my accounts so i was able to provide. If it was from someone else then how would I be able to provide proof. When i provided everything around 5pm Saturday, at 6pm I was informed that head office compliance team has finished work. On website it says 9 to 7pm. Ria wasted my whole day and didn't done my job.

Ria money transfer is good and trusting service, very fast to pick up

I signed up for an account about 5 days ago, and then sent a money transfer from the UK to Lebanon almost immediately. Everything went through quickly, and I wasn't delayed by any additional ID checks (though I did add my driver's license prior to sending). The receiver had trouble locating the agent in the town in Lebanon to which I sent the money (spent all day searching!), so I opted to cancel. I sent a message about this to RIA using the website contact form (not sure why, but I wasn't able to cancel the payment using the Edit/Cancel button on the Dashboard: "the process is too far along"), but I received a prompt reply from RIA to let me know that a refund would be issued once the agent had reversed the transfer. I knew that the refund would take a few days, and has now come through to my bank account. In fact, I contacted RIA using their website form several times and always received quick responses. I'm sorry for the difficulties that other users have experienced, but I just wanted to contribute my own positive interaction with the company. Despite the hiccup with tracking down the agent in Lebanon (I can't really blame RIA from this - though it would be helpful to have a local contact phone number for such situations), I'm very satisfied with the service and customer support - so thank you.

you guys never give yr customers a gift card or promo code even though the send more than most of the people

Compliance department has retained saying that I have sent more than 5000 GBP where as I have sent 4999 GBP. They should have preapproval process rather than holding the money after transaction for compliance reasons.Customer services at the compliance department are very bad.I would not transfer the money through this website

What I like most about RIA, is the price of sending money saves me money. I go through other places when sending in the U.S. and it costs me more money. RIA is efficient, and fast. No hassles just post your money and it is ready for pickup. I wish American Companies would be just like RIA

Sending through the bank account to bank account really awesome for 0$ Fee And the Best Rate. The only first time they will take 3-4days time. from second or third transfer within minutes. RIA is the best for Bank-Bank account transfers. I am using RIA from last 1.5Years.

very fast anf convenient...

Quick and Reliable service

Very fast service and great

Very quick and sure

It’s good interaction with customer care my issue got resolved very quickly.

The rates are usually fine. Service is fast and easy to use. I really like it.

naar 4 punten geweest in Rotterdam om geld op te halen en allemaal zeggen ze hebben niet genoeg geld in de laden. Ging overigens om max 70 euro. schandalig alsof het geld uit hun eigen zak komt. met gwk heb ik dit probleem nooit!

I've done 8 to 10 money transfer with Ria and I'm very happy with the service. Money is crediting in account in just 2 hours of transaction with good rate.

Provides good exchange rate and delivers money very soon most of the times even though they say 3 to 5 working days, sometimes it just happens with in an hour. I really appreciate Ria and I am happy to use Ria Money Transfer.

I am having problems eith this app and I couldn’t send money to other person .... i have tried many times with this app and I can’t

sending money to the Philippines is easy and fast. My only disappointment is the fee is getting more expensive. It should be reduce fees or give discounts for regular customers like those remittance once or two times a month and should be free for 3rd or 4th remittance within a month