Frequently asked money transfer questions

Does WorldRemit provides cancellation and refund facilities? How to cancel a WorldRemit transaction?

Yes. WorldRemit offers cancellation and refund facilities. You need to cancel the transfer as soon as possible because once the amount has been transferred to another country; the company will not process the cancellation. For cancelling, you need to contact the support team of WorldRemit as you cannot cancel the transaction directly. The company will provide you refund after cancellation within 2-3 working days, which you can take in multiple manners such as bank transfer, card, So Fort, Trustly, etc.

If you have any general questions about WorldRemit or need assistance with a specific transaction, we’d suggest heading to this page. 

Contact WorldRemit US Team
Contact WorldRemit CA Team

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25 Comments

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Afroz
I made a payment of £500 in error to the UK world remit Barclays Bank account on 1st january and realised it was done in error. How do I get it refund Please help
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Marta
My account at World Remit has been disabled without any information or explanation. They do not answer my e-mails concerning a suspicious incident ( a fraud!) I do not recommend that service. It's not reliable.
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Summer
I have not been refunded my 9600 Australian dollars, it has not been refunded Incident 268805
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K
World remit are not lome western union. On refunds they are so poor. they don't refund. They keep on telling you we are working on it till you forget. Western Union refunds within 5 days.
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Npangla Asibi Rita
They sent me money from Germany on 16/05/2020 on this number 0508256363 but I didn’t received the money and worldremit still haven’t refund the money back. Please refund the money back. Case number 11078894
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Comfort hagan
Please my family hasn’t still receive the money, and I have also send you people the name and the number of the person who is supposed to receive the money. Shen said you guys still haven’t sent it . Why. Please I beg you guys to send the money to her.
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Comfort hagan
Please i send money to Ghana to my family buh unfortunately they haven’t receive the money yet . They said it still pending , so can you please refund the money back to my account. This is the transaction number.60146481. Thanks
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Comfort hagan
Please this is MTN account number of the person +233545743486”.
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Comfort hagan
Hi please I would like to send the person number and name to you , that way you can send it to her . Since the money is pending. Receipt Name :Vivian Ackom Korankyewaa. Receipt Number: +233545743486 . Thanks And also when I want to send another transaction it doesn’t go through. Please Help me solve this, thank you .
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Comfort hagan
Hi please I would like to send the person number and name to you , that way you can send it to her . Since the money is pending. Receipt Name :Vivian Ackom Korankyewaa. Receipt Number: +233545743486 . Thanks And also when I want to send another transaction it doesn’t go through. Please Help me solve this, thank you .
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Osaze Moses Aduku
Great news! NGN 400150.00 from Clementina has arrived via WorldRemit into your bank account. Thanks again for using us! The information above was a wrong transaction. She was meant to send NGN 40000.00 Please try and revise the money to her Please it was an error and she needed to use some money now and nothing was left in her account. She is now stranded trying to help somebody in this COVID-19 lockdown. Please kindly give this information immediate attention. Thank you worldremit.
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Patricia Ann Thomson
Please I need my money back to be refund back to me This my transfer number : 59879267 This my worldremit number: WR6722717 Please I need a refunds please help me
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Joy Mirasol Laxamana
Can I ask help WorldRemit? Can you please check the status of this Transaction# 59835338 (Receiver is from Caloocan Phils) dated April 21,2020 This money is payment for me of the account holder via Mobile Bank Transfer but it is still uncredited to my account, more than 2.5day but still didn't receive his payment. Hoping for response, I just wanna kniw the status of this, I thought he scam me.
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